Search Results (1,454)

The increasing adoption of industrialized offsite construction (IOC) offers substantial benefits in efficiency, quality, and sustainability, yet presents persistent challenges related to data fragmentation, real-time monitoring, and coordination. This systematic review investigates the transformative role of artificial intelligence (AI)-enhanced digital twins (DTs) in addressing these challenges within IOC. Employing a hybrid re-view methodology—combining scientometric mapping and qualitative content analysis—52 relevant studies were analyzed to identify technological trends, implementation barriers, and emerging research themes. The findings reveal that AI-driven DTs enable dynamic scheduling, predictive maintenance, real-time quality control, and sustainable lifecycle management across all IOC phases. Seven thematic application clusters are identified, including logistics optimization, safety management, and data interoperability, supported by a layered architectural framework and key enabling technologies. This study contributes to the literature by providing an early synthesis that integrates technical, organizational, and strategic dimensions of AI-driven DT implementation in IOC context. It distinguishes DT applications in IOC from those in onsite construction and expands AI’s role beyond conventional data analytics toward agentive, autonomous decision-making. The proposed future research agenda offers strategic directions such as the development of DT maturity models, lifecycle-spanning integration strategies, scalable AI agent systems, and cost-effective DT solutions for small and medium enterprises. Full article

Frequent disruptions to global supply chains, driven by factors such as trade restrictions and geopolitical conflicts, brought supply chain resilience to the forefront of both academic research and industry practice. Concurrently, the rapid advancement of artificial intelligence (AI) technologies in supply chain management in recent years offers new perspectives for researching resilience. Based on the Organizational Information Processing Theory (OIPT), this study explores the direct and indirect mechanisms through which AI usage impacts supply chain resilience from an information processing perspective. Within the OIPT framework, we develop a theoretical model incorporating AI usage, supply chain resilience, supply chain efficiency, supply chain collaboration, and digital information technology capability. We empirically test the model using survey data collected from 231 Chinese manufacturing senior executives and supply chain managers, employing partial least squares structural equation modeling (PLS-SEM). The findings reveal that AI usage has a significant direct positive effect on supply chain resilience. Additionally, supply chain efficiency and collaboration act as mediators in this relationship. Furthermore, we examined the moderating role of a firm’s digital information technology capability and found that it positively moderates the impact of AI usage on supply chain resilience. Full article

Effective human resource allocation is crucial for research and development project success. While multi-attribute decision-making methods are valuable, their application to human resource allocation in research and development remains underexplored; success factors are lacking, hindering robust decision frameworks. This paper identifies key human resource management attributes for research and development project success, integrating them into a theoretical framework for optimal allocation using multi-attribute decision-making methods. Our systematic literature review and content analysis of project performance research identified 49 distinct human resource-centric factors. These are organized into a functional model with four categories: strategic orientation, operational execution, organizational competence, and innovative–adaptive potential; their frequency indicates managerial focus. This highlights the critical need for a structured human resource allocation approach in research and development. Factors and the framework enhance project success. This study represents a foundational framework for MADM, offering a comprehensive and up-to-date list of relevant factors to ensure empirical and quantitative studies are grounded in a complete analysis rather than a random selection of a few factors. This work addresses a significant gap in the application of multi-attribute decision-making methods for human resource allocation in research and development, providing a comprehensive and robust tool for academia and practice. Full article

Research on corporate failure prediction is focused on increasing the model’s statistical accuracy, most recently via the introduction of a variety of machine learning (ML)-based models, often overlooking the practical appeal and potential adoption barriers in the context of corporate management. This literature review compares ML models with the classic, widely accepted Altman Z-score through a technology adoption lens. We map how technological features, organizational readiness, environmental pressure and user perceptions shape adoption using an integrated technology adoption framework that combines the Technology–Organization–Environment framework with the Technology Acceptance Model. The analysis shows that Z-score models offer simplicity, interpretability and low cost, suiting firms with limited analytical resources, whereas ML models deliver superior accuracy and adaptability but require advanced data infrastructure, specialized expertise and regulatory clarity. By linking the models’ characteristics with adoption determinants, the study clarifies when each model is most appropriate and sets a research agenda for long-horizon forecasting, explainable artificial intelligence and context-specific model design. These insights help managers choose failure prediction tools that fit their strategic objectives and implementation capacity. Full article

Artificial intelligence (AI) is transforming organizational functions across sectors; however, its application to human resource management (HRM) within healthcare remains underexplored. This study aims to unpack the black-box nature of AI capability’s impact on HR functions within China’s healthcare sector, a domain undergoing rapid digital transformation, driven by national innovation policies. Grounded in resource-based theory, the study conceptualizes AI capability as a multidimensional construct encompassing tangible resources, human resources, and organizational intangibles. Using a structural equation modeling approach (PLS-SEM), the analysis draws on survey data from 331 professionals across five hospitals in three Chinese cities. The results demonstrate a strong, positive, and statistically significant relationship between AI capability and HR functions, accounting for 75.2% of the explained variance. These findings indicate that AI capability enhances HR performance through smarter recruitment, personalized training, and data-driven talent management. By empirically illuminating the mechanisms linking AI capability to HR outcomes, the study contributes to theoretical development and offers actionable insights for healthcare administrators and policymakers. It positions AI not merely as a technological tool but as a strategic resource to address talent shortages and improve equity in workforce distribution. This work helps to clarify a previously opaque area of AI application in healthcare HRM. Full article

This study examines how strategic human resource management (SHRM) practices in pharmaceutical multinational enterprises (MNEs) operating in Greece are influenced by digital innovation and social dialogue. Structured questionnaires were distributed to 82 participants across seven large pharmaceutical MNEs in Greece, using purposive and stratified sampling to capture perspectives from senior managers, middle managers, and specialized employees. Findings indicate that while digital tools are present in SHRM systems, their integration remains functional rather than strategic. Social dialogue mechanisms exist but exert limited influence on decision-making. The study proposes that SHRM models—economies like Greece (characterized by medium-level competitiveness performance)—must be recontextualized to account for organizational learning capacities, and the strategic alignment between innovation, management, and social dialogue. We suggest that MNEs in the pharmaceutical sector should invest in integrated SHRM systems that prioritize cross-functional collaboration, localized adaptability, and participatory governance. Full article

As governments pursue digital transformation to improve service delivery and administrative efficiency, AI chatbots have emerged as a promising innovation in smart public administration. However, their adoption remains limited, particularly in transitioning countries where institutional, organizational, and technological conditions are complex and evolving. This study aims to empirically examine the key aspects, challenges, and strategic implications of AI chatbots’ adoption in public administration of Uzbekistan, a transitioning government in Central Asia. The study offers a novel contribution by employing an extended technology–organization–environment (TOE) framework. Data were collected through a survey among 501 public employees and partial least squares structural equation modeling was used to analyze data. The results reveal that perceived usefulness, compatibility, organizational readiness, effective accountability, and ethical AI regulation are key enablers, while system complexity, traditional leadership, resistance to change, and concerns over data management and security pose major barriers. The findings contribute to the literature on effective innovation in public administration and provide practical insights for policymakers and public managers aiming to effectively implement AI solutions in complex governance settings. Full article

Customer segmentation is a foundation of Customer Relationship Management (CRM) and is widely regarded as a key to business development success. As the principles of sustainable development become increasingly central to business strategy, it is necessary that social, environmental, and economic considerations be incorporated into customer segmentation—even in regulated markets such as the postal market. The article develops and applies a three-dimensional (3D) segmentation model of business customers in the Slovak postal market, utilizing cluster analysis within STATISTICA analytical software for operationalization of the segmentation criteria. The 3D model reacts to the three pillars of sustainable development and is verified under real conditions at Slovak Post, plc. By adopting a systems perspective, the research places customer segmentation as an integral component of the entire socio-technical system, emphasizing the interrelatedness of organizational, social, and environmental considerations. The study illustrates how a systems-based approach to segmentation enables postal operators to uncover key customer segments, optimize resource allocation, and support competitiveness and sustainability goals. The practical applicability of the model is illustrated by its potential for application in other regulated service industries, providing a solid framework for sustainable customer management and strategic decision-making in complex environments. The research underscores the critical role of systems thinking in addressing the complex challenges of sustainable development in regulated industries. Full article

The decrease in employee performance that occurs during organizational change is one of the main problems that this study attempts to address. This phenomenon, which is known as resistance to change, has been directly linked to the failure or abandonment of change initiatives when performance drops to critical levels. This study proposes an innovative approach to organizational change management based on a model that integrates real-time performance monitoring and employee reassignment to tasks. This approach contributes to improving overall system performance and stabilizing costs by achieving a reduction in resistance to change through staff training and dynamic reallocation of human resources. The method utilizes Evolutionary Dynamic Multi-Objective Optimization with the aim of both maximizing performance and minimizing costs. It incorporates the performance of employees in each task and the associated costs, enabling continuous adjustment of task assignments in accordance with temporal variability in the factors that affect the success of organizational change. Experimental simulations show that the proposed method leads to a considerable enhancement in overall system performance, cost stabilization, and a significant reduction in the risk of change abandonment. More specifically, the proposed method demonstrates an improvement in total performance from 55% to over 200% in comparison to three reference methods. Furthermore, it achieves faster recovery and a lower performance drop, especially in critical stages, providing optimized decision-making during the change process and leading to the new desired and improved state being achieved in a time that is up to 27% shorter, consequently reducing the risk of abandonment. The proposed method operates as both an optimization tool and a real-time decision support system. The continuous analysis of employee performance and cost provides actionable indications of the current state of change, allowing for timely detection and intervention. Full article

Workplace health and safety issues have long plagued the construction industry. While safety efforts have traditionally focused on physical risks, increasing attention is being paid to mental health and work-related stressors, which can negatively affect both productivity and safety. In Saudi Arabia, the construction sector presents a unique context because of its highly diverse, multinational workforce. Workers of different nationalities often operate on the same job site, leading to potential communication barriers, cultural misunderstandings, and inconsistent safety practices, all of which may amplify stress and safety risks. This research aims to investigate the influence of work-related stressors on construction workers’ safety in Saudi Arabia and identify which stressors most significantly contribute to the risk of injury. A structured questionnaire was distributed to 349 construction workers across 16 job sites in Saudi Arabia. The survey measures ten key stressors identified in the literature, including job site demand, job control, job certainty, skill demand, social support, harassment and discrimination, conflict with supervisors, interpersonal conflict, and job satisfaction. Data were analyzed using logistic regression and Pearson correlation to examine relationships between stressors and self-reported injuries. The findings indicated that work-related stressors significantly predict workplace injury. While the first regression model showed a modest effect size, it was statistically significant. The second model identified job site demand and job satisfaction as the most influential predictors of injury risk. Work-related stressors, particularly high job demands and low job satisfaction, substantially increase the likelihood of injury among construction workers. These findings emphasize the importance of incorporating psychosocial risk management into construction safety practices in Saudi Arabia. Future studies should adopt longitudinal designs to explore causal relationships over time and include qualitative methods such as interviews to gain a deeper understanding. Additionally, factors such as nationality, organizational policies, and management style should be investigated to better understand their moderating effects on the stress–injury relationship. Full article

This study explores the relationship between digital human resource management (HRM) practices, organizational culture, and employees’ perceived digital competence within Greek organizations. While digitalization has become a central priority in human resource management (HRM), there is still limited understanding of how cultural context shapes the effectiveness of digital HR interventions. Using a quantitative approach, data were collected via an online questionnaire from 257 employees across various sectors. The research employed the method of Partial Least Squares Structural Equation Modeling (PLS-SEM) and Multi-Group Analysis (MGA) to examine the structural relationships between digital HRM practices—such as e-learning, onboarding, and performance management—and digital competence, taking into account different organizational culture profiles. The results show that digital HRM practices have a positive, but modest, impact on employees’ digital skills, with e-learning emerging as the most influential factor. Importantly, the effect of HRM practices varies significantly according to the cultural environment: supportive and innovative cultures foster stronger development of digital competence compared to hierarchical settings. The findings underline the necessity for organizations to adapt digital HR strategies to their specific cultural context and not to rely solely on technological solutions. This research contributes to the growing literature by demonstrating the interplay between technology and culture in shaping employees’ digital capabilities and suggests that a balanced focus on both is essential for successful digital transformation. Full article

This article presents an analysis of a logistics process using process mining methods. Additionally, it highlights the possibilities of analyzing industrial process data using the process mining tools available in the ProM software 6.12. The paper explains what process mining is, its types and perspectives, and its potential applications in business process management. This analysis is based on an event log, while the process model is presented in the form of a Petri net. The process research was carried out using ProM software and its available tools. The dataset is characterized, and the results of the conducted studies are presented, including an analysis of the event log, process flow network analysis, and conformance checking between the model and the event log, as well as time-based, organizational, and error detection analyses. Solutions to the identified problems are proposed. In summary, this article presents an analysis of a logistics process that was generated based on system process data, and demonstrates the possibilities of using selected algorithms from the ProM software. Full article

Digital transformation (DT) requires organizations to navigate complex technological and organizational changes, often under conditions of uncertainty. While agile methodologies are widely adopted to address the iterative and cross-functional nature of DT, limited attention has been paid to identifying critical success factors (CSFs) from a socio-technical systems (STS) perspective. This study addresses that gap by integrating and prioritizing CSFs as interdependent elements within a layered socio-technical framework. Drawing on a systematic review of 17 empirical and conceptual studies, we adapt Chow and Cao’s agile success model and validate a set of 14 CSFs across five domains—organizational, people, process, technical, and project—through a Delphi-informed Analytic Hierarchy Process (AHP). The findings reveal that organizational and people-related enablers, particularly management commitment, team capability, and organizational environment, carry the greatest weight in agile-based DT contexts. These results inform a three-layered framework—comprising organizational readiness, agile delivery, and project artefacts—which reflects how social, technical, and procedural factors interact systemically. The study contributes both theoretically, by operationalizing STS theory in the agile DT domain, and practically, by providing a prioritized CSF model to guide strategic planning and resource allocation in transformation initiatives. Full article

Prior studies have generally confirmed that Environmental, Social, and Governance (ESG) practices have a positive impact on perceived value and sustainability performance. However, empirical research examining the mediating role of employee-perceived value in the relationship between ESG and sustainability performance from the perspective of internal stakeholders remains limited. To address this gap, this study aims to understand the relationship among ESG, employee-perceived value, and sustainable management in green hotels in southern Taiwan. Using a convenience sampling method, 277 valid questionnaires were collected and analyzed through Structural Equation Modeling (SEM). The results show that ESG practices have significant positive effects on both employee-perceived value and sustainability performance, with perceived value partially mediating the relationship between the two, highlighting the critical role employees play in promoting sustainable management. Based on the empirical findings, it is recommended that companies strengthen internal ESG communication and education to ensure that employees understand ESG goals and outcomes and integrate them into daily work. Employee-centered participation programs, such as green innovation contests and community carbon reduction activities, should be designed to enhance emotional value and organizational identification. Companies should internalize ESG principles into corporate culture and management processes, reinforcing sustainable behaviors through performance appraisals, leadership modeling, and continuous dialogue. Finally, ESG should be positioned as a core strategy aligned with long-term corporate objectives, enhancing employee commitment and creating competitive advantages that attract support from customers and stakeholders. Full article

The Ecological Green Heart Area of the Chang–Zhu–Tan Urban Agglomeration in Central China faces increasing forest health threats due to rapid urbanization and land use change. This study assessed the spatiotemporal dynamics and drivers of forest health from 2005 to 2023 using a multi-dimensional framework based on vitality, organizational structure, and anti-interference capacity. A forest health index (FHI) was constructed using multi-source data, and the optimal parameter geographic detector (OPGD) model was applied to identify dominant and interacting factors. The results show the following: (1) FHI declined from 0.62 (2005) to 0.55 (2015) and rebounded to 0.60 (2023). (2) Healthier forests were concentrated in the east and center, with degradation in the west and south; (3) Topography was the leading driver (q = 0.17), followed by climate, while socioeconomic factors gained influence over time. (4) Interactions among factors showed strong nonlinear enhancement. This research demonstrates the effectiveness of the OPGD model in capturing spatial heterogeneity and interaction effects, underscoring the need for differentiated, spatially informed conservation and land management strategies. This research provides scientific support for integrating ecological protection with urban planning, contributing to the broader goals of ecosystem resilience, sustainable land use, and regional sustainability. Full article