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Keywords = online green purchase intention

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22 pages, 646 KiB  
Article
Recycled CO2 in Consumer Packaged Goods: Combining Values and Attitudes to Examine Europeans’ Consumption Intentions
by Antonia Delistavrou and Irene Tilikidou
Sustainability 2025, 17(8), 3515; https://doi.org/10.3390/su17083515 - 14 Apr 2025
Viewed by 482
Abstract
The main objective of this study was to investigate European consumers’ intentions to purchase cosmetics and detergents with green ingredients made from recycled CO2. Aiming to better understand both moral and practical criteria of consumers’ intentions, a combination of the Values-Beliefs-Norms [...] Read more.
The main objective of this study was to investigate European consumers’ intentions to purchase cosmetics and detergents with green ingredients made from recycled CO2. Aiming to better understand both moral and practical criteria of consumers’ intentions, a combination of the Values-Beliefs-Norms and the Theory of Planned Behaviour models served as the basis of this study’s theoretical framework. The combination was extended with risk perception about global warming, scepticism and media influence. Online interviews were conducted with stratified samples based on gender and age distributions in France, Germany, Greece and Spain. Structural equation modelling and moderation analyses were employed to analyse the data. The results indicated that consumption intentions are generated by consumers’ biospheric values and a sequence of risk perception, awareness of consequences, and ascription of responsibility while they are directly determined (in declining order) by perceived behavioural control, personal norms, attitudes and subjective norms. Subjective norms indicated additional indirect impacts on consumption intentions through personal norms and ascription of responsibility. Moderation also indicated that the relationship between perceived behavioural control and consumption intentions is stronger in consumers, who are less sceptical towards ecological claims on packaging, while the relationship between personal norms and consumption intentions is stronger in consumers, who are less influenced by advertisements. Theoretical, managerial and social implications were derived from the results. Full article
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19 pages, 1390 KiB  
Article
How E-Commerce Product Environmental Information Influences Green Consumption: Intention–Behavior Gap Perspective
by Xintian Wang, Meng Peng, Yan Li, Muhua Ren, Tao Ma, Weidong Zhao and Jiayu Xu
Sustainability 2025, 17(6), 2337; https://doi.org/10.3390/su17062337 - 7 Mar 2025
Cited by 1 | Viewed by 1535
Abstract
Product environmental information is considered a useful strategy to translate consumers’ intention into actual green product purchase behaviors. The underlying theoretical explanations of the importance of information await exploration. This research applies a theory of planned behavior lens to study the theorical mechanism [...] Read more.
Product environmental information is considered a useful strategy to translate consumers’ intention into actual green product purchase behaviors. The underlying theoretical explanations of the importance of information await exploration. This research applies a theory of planned behavior lens to study the theorical mechanism of how product environmental information affects consumer behaviors in the e-commerce context. E-commerce product environmental information is covered in the theoretical model as a new variable which can be studied for its impact on consumer behaviors. As results show, the intention and perceived behavioral control can both positively impact behavior. Specifically, information on behavioral consequences, mediated by perceived control of behavior, can significantly improve purchase behavior for durable products such as air conditioners. Meanwhile, information frequency can positively moderate the relation of perceived behavior control to behavior. For fast-moving consumer goods, information such as online buyer reviews and product ratings can enhance behavior through a chained mediation effect due to intention linked with subjective norms. Information also has heterogeneous impacts on consumers with different demographic attributes. These results can provide practical implications for market practitioners adopting diverse information presentation strategies to promote green products on e-commerce platforms and addressing the gap between intention and behavior. Full article
(This article belongs to the Section Sustainable Products and Services)
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22 pages, 721 KiB  
Article
When Mindful Consumption Meets Green Purchase Intention: Empirical Evidence on How a Mindful Mindset Influences Tourists
by Dongyi Ji, Siwarit Pongsakornrungsilp, Pimlapas Pongsakornrungsilp and Vikas Kumar
Sustainability 2025, 17(3), 1266; https://doi.org/10.3390/su17031266 - 5 Feb 2025
Viewed by 2150
Abstract
This study assessed the impact of mindful consumption on tourists’ green purchase intention and explore the mediating roles played by health consciousness, ethical self-identity, and environmental consciousness. Through an online survey, multi-source data were collected from tourists across China, and SmartPLS SEM was [...] Read more.
This study assessed the impact of mindful consumption on tourists’ green purchase intention and explore the mediating roles played by health consciousness, ethical self-identity, and environmental consciousness. Through an online survey, multi-source data were collected from tourists across China, and SmartPLS SEM was used for analysis to accommodate the requirements of complex models and the testing of mediating effects. The findings indicate that mindful consumption directly enhances green purchase intention and exerts an indirect effect through the mediating roles of ethical self-identity and environmental consciousness. However, the impact of health consciousness on green purchase intention was insignificant. This study is the first to link mindful consumption to tourists’ green purchasing behavior, constructing a critical framework to explore how mindful consumption influences green purchase intention. Additionally, it verifies the partial mediating roles of ethical self-identity and environmental consciousness in this process. Tourism stakeholders can utilize the proposed framework to implement strategies that promote tourists’ green purchasing behavior, therefore fostering sustainable development. Full article
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20 pages, 652 KiB  
Article
Product Characteristics and Emotions to Bridge the Intention-Behavior Gap in Green Food Purchasing
by Sara de Sio, Giulia Casu, Alessandra Zamagni and Paola Gremigni
Sustainability 2024, 16(17), 7297; https://doi.org/10.3390/su16177297 - 25 Aug 2024
Cited by 4 | Viewed by 4356
Abstract
Promoting environmentally friendly behaviors is a pivotal strategy in addressing the climate crisis. The food industry’s impact on pollution and resource consumption underscores the importance of fostering eco-sustainable food consumption, which can significantly benefit the environment. However, despite the global surge in green [...] Read more.
Promoting environmentally friendly behaviors is a pivotal strategy in addressing the climate crisis. The food industry’s impact on pollution and resource consumption underscores the importance of fostering eco-sustainable food consumption, which can significantly benefit the environment. However, despite the global surge in green purchase intentions, a noticeable discrepancy persists between these intentions and actual purchasing behavior. This study aimed to investigate the influence of various factors on the likelihood of purchasing green food. An online survey was administered to Italian adult consumers (n = 832, 66% female, aged 18–84 years), collecting sociodemographic data and assessing emotions related to green purchases, perceptions of green food characteristics, intention to buy green food, and frequency of green food purchases. Through cluster analysis, three distinct consumer categories emerged: Coherent Buyers (individuals willing to buy green food and actively doing so), Coherent Non-Buyers (individuals who have no intention to buy green food and do not buy it), and Non-Buyers with Favorable Intentions (individuals expressing willingness to buy green food but not following through with purchases). Results from multinomial logistic regression analysis revealed that several factors influenced the likelihood of being categorized in the other two categories, as opposed to the Coherent Buyers one. These factors included younger age, a lower sense of pride associated with purchasing green products, and considering healthiness, natural content, and eco-sustainability of food less important and familiarity of green food more important. These findings provide valuable insights for marketers and policymakers, facilitating efforts to bridge the gap between green food intentions and behaviors and promote a shift toward a more eco-sustainable dietary pattern. Full article
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12 pages, 827 KiB  
Article
Environmental Knowledge and Green Purchase Intention and Behavior in China: The Mediating Role of Moral Obligation
by Manfei Cui, Yong Li and Shan Wang
Sustainability 2024, 16(14), 6263; https://doi.org/10.3390/su16146263 - 22 Jul 2024
Cited by 7 | Viewed by 5371
Abstract
The increasing global focus on environmental sustainability has led to a growing emphasis on green purchase behavior. The theory of planned behavior (TPB) is one of the classical theories used to understand individual green purchase behavior from the perspective of psychology. Data are [...] Read more.
The increasing global focus on environmental sustainability has led to a growing emphasis on green purchase behavior. The theory of planned behavior (TPB) is one of the classical theories used to understand individual green purchase behavior from the perspective of psychology. Data are collected through an online survey, and the structural equation modeling (SEM) method is employed for analysis. The research findings demonstrate that consumers’ green purchase intention and environmental knowledge significantly and positively influence green purchase behavior. Moreover, moral obligation plays a partial mediating role in the relationship between green purchase intention and green purchase behavior, as well as in the relationship between environmental knowledge and green purchase behavior. By incorporating moral obligation and environmental knowledge into the TPB framework, this study advances the theoretical understanding of the drivers of green purchase behavior. Furthermore, this study reveals that green purchase intention, compared to environmental knowledge, exerts a greater influence on promoting consumers’ green purchase behavior. This finding underscores the crucial role of consumers’ internal motivation in driving sustainable choice. This study offers valuable implications for the design of green marketing strategies and have the potential to promote environmentally sustainable consumption behavior, thereby contributing to the global sustainability efforts. Full article
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13 pages, 971 KiB  
Article
Elucidating the Gap between Green Attitudes, Intentions, and Behavior through the Prism of Greenwashing Concerns
by Kostoula Margariti, Leonidas Hatzithomas and Christina Boutsouki
Sustainability 2024, 16(12), 5108; https://doi.org/10.3390/su16125108 - 15 Jun 2024
Cited by 9 | Viewed by 12215
Abstract
Recent advancements in research on green marketing indicate that green marketing strategies have a notable impact on consumers’ attitudes, intentions, and behavior. However, despite consumers expressing environmental concerns and holding positive attitudes toward green initiatives, their enthusiasm is not consistently translated into actual [...] Read more.
Recent advancements in research on green marketing indicate that green marketing strategies have a notable impact on consumers’ attitudes, intentions, and behavior. However, despite consumers expressing environmental concerns and holding positive attitudes toward green initiatives, their enthusiasm is not consistently translated into actual purchase intentions and green purchases, revealing a noticeable gap between attitudes, intentions, and behaviors. To date, the drivers contributing to this gap have been narrowly investigated, particularly focusing on consumers’ growing apprehensions about greenwashing. Based on an integrated framework of the theory of planned behavior (TPB) and green purchase behavior (GPB), the present study probes the conditional indirect effect of consumers’ attitudes toward green purchases on green purchase behavior through their purchase intentions that are moderated by greenwashing concerns. An online survey with 364 participants indicates that purchase intentions mediate the relationship between attitudes and green product purchase behavior. Attitude toward green products in high (compared to low) levels of greenwashing concerns seems to have a significantly less positive effect on green purchase intention and in turn on green purchase behavior. Full article
(This article belongs to the Special Issue Sustainable Food Marketing, Consumer Behavior and Lifestyles)
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15 pages, 1131 KiB  
Article
Is It Both Sufficient and Necessary to Disclose Environmental Information Regarding the Origin on Consumer Purchases?
by Pingan Xiang and Zhizhen Liu
Sustainability 2024, 16(12), 5017; https://doi.org/10.3390/su16125017 - 12 Jun 2024
Cited by 3 | Viewed by 1395
Abstract
Investigating the correlation between information disclosure and consumers’ purchasing decisions is crucial for comprehending consumer behavior mechanisms and stimulating their buying behavior. Drawing upon signaling theory and the “stimulus-organism-response” (S-O-R) model, this research leverages questionnaire responses from 338 consumers. It utilizes Structural Equation [...] Read more.
Investigating the correlation between information disclosure and consumers’ purchasing decisions is crucial for comprehending consumer behavior mechanisms and stimulating their buying behavior. Drawing upon signaling theory and the “stimulus-organism-response” (S-O-R) model, this research leverages questionnaire responses from 338 consumers. It utilizes Structural Equation Modeling (SEM) to investigate the influence and fundamental mechanisms of environmental information disclosure, consumer trust (competence, benevolence, and integrity), and online purchase intention of green agricultural products. The antecedents required for online purchase intention are identified through the Necessary Condition Analysis (NCA). This research shows that the disclosure of environmental information regarding the origins of green agricultural products positively impacts the purchase intention, with competence trust and benevolence trust being identified as playing intermediary roles in this relationship, while integrity trust does not play a significant mediating role. The disclosure of environmental information about a product’s origin is a necessary condition influencing consumers’ purchasing decisions. Merchants are encouraged to proactively disclose more environmental information regarding green agricultural products and advised to focus on maintaining competence trust and benevolence trust to enhance consumers’ purchase intentions, thereby fostering the advancement of green consumption. Full article
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16 pages, 1319 KiB  
Article
Understanding the Influences on Green Purchase Intention with Moderation by Sustainability Awareness
by Weiwei Shang, Run Zhu, Weiwei Liu and Qian Liu
Sustainability 2024, 16(11), 4688; https://doi.org/10.3390/su16114688 - 31 May 2024
Cited by 7 | Viewed by 6807
Abstract
The concept of sustainable development has gained significant traction in recent years, leading to a growing emphasis on green consumption. Previous studies have rarely emphasized the important role of sustainability awareness in influencing green consumption. This study explores the mechanism of the influence [...] Read more.
The concept of sustainable development has gained significant traction in recent years, leading to a growing emphasis on green consumption. Previous studies have rarely emphasized the important role of sustainability awareness in influencing green consumption. This study explores the mechanism of the influence of sustainability awareness on green purchase intention, using the theory of planned behavior as a conceptual framework. The aim is to contribute to the promotion of environmental protection and green consumption. The research used an online five-point Likert scale questionnaire and collected data from university students in China. Useable data were collected from 419 respondents and were then validated and analyzed using structural equation modeling (SEM) and the PROCESS macro for SPSS 22.0. The findings suggest that attitudes toward green purchases, subjective norms, and perceived behavioral control have a positive effect on green purchase intention; sustainability awareness significantly and positively moderates the direct effect of attitudes toward green purchases on green purchase intention and the predictive effect of subjective norms on green purchase intention; and sustainability awareness significantly and negatively moderates the direct effect of perceived behavioral control on green purchase intention. The findings can be used to develop strategies that influence university students’ intention to purchase green products. Full article
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28 pages, 1952 KiB  
Article
Investigating Factors Affecting the Purchase Intention in Petroleum Stations Implementing Sustainable Practices: A Pro-Environmental Behavior Approach with a Consideration of Sustainable Initiatives Knowledge
by Rogel Angelo A. Rebualos, Yogi Tri Prasetyo, Maela Madel L. Cahigas, Reny Nadlifatin, Ma. Janice J. Gumasing and Irene Dyah Ayuwati
Sustainability 2024, 16(10), 4121; https://doi.org/10.3390/su16104121 - 14 May 2024
Cited by 2 | Viewed by 2424
Abstract
The application of sustainability practices has become one of the key drivers to gaining a favorable stand in the market. However, petroleum companies are hesitant with its implementation due to the perceived negative financial impact. This study was conducted to determine the purchase [...] Read more.
The application of sustainability practices has become one of the key drivers to gaining a favorable stand in the market. However, petroleum companies are hesitant with its implementation due to the perceived negative financial impact. This study was conducted to determine the purchase intentions of consumers from petroleum stations implementing sustainability practices by utilizing the pro-environmental planned behavior (PEPB) framework. The research utilized an online questionnaire with 400 respondents who have been a petrol station customer. The data were examined with a higher-order construct using partial least squares structural equation modelling (PLS-SEM). The findings showed a positive relationship between variables and revealed that economic concern, subjective norms, perceived behavioral control, economic factors, and sustainable knowledge significantly influenced customers’ intention to purchase goods and services from a petrol station adopting sustainability practices, while attitude was found to have no direct significant impact on customers’ intention. The results of this study adds value to the potential increase in PEPB understanding and consumer behavior and may be beneficial for petroleum companies as the basis for managerial decisions regarding the implementation of sustainability practices or initiatives towards adopting the concept of “green stations” and consumer preferences to attract purchase intentions. Full article
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23 pages, 953 KiB  
Article
Holistic Antecedent Analysis of Behavioral Intention among Green Consumers in the Philippines: A Sustainability Theory of the Planned Behavior Approach
by Shiela Mae C. Ilagan, Ardvin Kester S. Ong, Josephine D. German, Ma. Janice J. Gumasing and Kyla Marie P. Pabalan
Sustainability 2024, 16(10), 3894; https://doi.org/10.3390/su16103894 - 7 May 2024
Cited by 3 | Viewed by 4407
Abstract
Concerns over sustainability have recently drawn more attention in a post-COVID-19 environment, particularly from developing countries. This heightened global awareness of sustainability highlights the importance of comprehending consumer behavior in purchasing green products. This study utilized an extended theory of planned behavior (TPB) [...] Read more.
Concerns over sustainability have recently drawn more attention in a post-COVID-19 environment, particularly from developing countries. This heightened global awareness of sustainability highlights the importance of comprehending consumer behavior in purchasing green products. This study utilized an extended theory of planned behavior (TPB) called the sustainability theory of planned behavior (STPB) to holistically assess the behavioral intention among green consumers in a particular developing country: the Philippines. Convenience sampling was used with 500 participants, and 54 modified questions were distributed online. Different factors, such as perceived environmental concern, perceived economic concern, perceived authority support, subjective norm, attitude, perceived behavioral control, customer perceived value, and purchasing intention, were assessed concurrently through the structural equation modeling (SEM) approach. Through this, it was discovered that all the STPB predictors were significant drivers affecting the consumers’ purchasing intention, with customer perceived value having the highest direct effect. Moreover, it was found that the relationship between perceived economic concern on subjective norms and perceived behavioral control was insignificant. Further implications and comparisons were made based on the results of the study. The study’s findings can be utilized to help policymakers and marketers devise strategies that will effectively encourage sustainability through targeted interventions and increased product awareness. The study has validated the integration of new constructs into the TPB, enhancing the predictive power of the proposed model for assessing the behavioral intention to purchase green products. Thus, the model construct can be applied and utilized to investigate other topics regarding sustainability. Full article
(This article belongs to the Special Issue Pro-environmental and Sustainable Consumer Behavior)
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35 pages, 1949 KiB  
Article
Green Consumer Profiling and Online Shopping of Imperfect Foods: Extending UTAUT with Web-Based Label Quality for Misshapen Organic Produce
by Rara Dwi Oktaviani, Phaninee Naruetharadhol, Siraphat Padthar and Chavis Ketkaew
Foods 2024, 13(9), 1401; https://doi.org/10.3390/foods13091401 - 2 May 2024
Cited by 8 | Viewed by 4704
Abstract
Misshapen organic vegetables in the food supply chain can easily be discarded in the market if they do not meet aesthetic standards. E-commerce technology enables the distribution of imperfect organic produce from farmers to potential customers, mitigating agri-food waste issues. Green consumers are [...] Read more.
Misshapen organic vegetables in the food supply chain can easily be discarded in the market if they do not meet aesthetic standards. E-commerce technology enables the distribution of imperfect organic produce from farmers to potential customers, mitigating agri-food waste issues. Green consumers are prospective customers of imperfect produce because their purchasing decisions are made based on sustainability and environmental considerations. However, each individual’s degree of green consumption differs, impacting their preferences and behaviors toward green buying activity. Considering the gap between the varying levels of green consumers and their intention to purchase imperfect organic produce through e-commerce, this study aimed to profile three distinct green consumers and explore factors affecting their Online Green Purchase Intention (OGPI) for imperfect organic vegetables. The Unified Theory of Acceptance and Use of Technology (UTAUT) was applied in this study, and Web-Based Label Quality (WLQ) was introduced as an extended construct to describe green consumers’ perceptions of the credibility and reliability of labels or product-related information displayed on e-commerce platforms. This study involved 668 internet users from environmental platforms and online communities of organic food enthusiasts. First, the consumers were classified into dark-green, semi/light green, and non-green using a cluster analysis approach. Then, Structural Equation Modeling (SEM) and Multi-Group Analysis (MGA) were employed to determine the factors affecting OGPI among green consumer groups. This research found that Performance Expectancy (PE), Social Influence (SI), and WLQ positively influenced dark-green consumers’ online green purchase intention. Only Performance Expectancy (PE) positively affected semi/light-green consumers’ OGPI. Meanwhile, the Facilitating Condition (FC) positively affected non-green consumers’ online green purchase intentions. This research revealed dark-green consumers as the target segment, broadening customers’ perspectives on accepting imperfect organic products, including e-commerce technology. Moreover, the research results can be utilized for marketing and business purposes and contribute to food policy. Full article
(This article belongs to the Section Sensory and Consumer Sciences)
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17 pages, 474 KiB  
Article
Green Purchase Behaviour Gap: The Effect of Past Behaviour on Green Food Product Purchase Intentions among Individual Consumers
by Lucyna Witek and Wiesława Kuźniar
Foods 2024, 13(1), 136; https://doi.org/10.3390/foods13010136 - 30 Dec 2023
Cited by 14 | Viewed by 5042
Abstract
The purpose of this study is to examine factors affecting green food product purchase intentions and, specifically, to specify the role of past behaviour in shaping purchase intentions for these products and in switching to environmentally friendly food purchases. As for the theoretical [...] Read more.
The purpose of this study is to examine factors affecting green food product purchase intentions and, specifically, to specify the role of past behaviour in shaping purchase intentions for these products and in switching to environmentally friendly food purchases. As for the theoretical framework, the Theory of Planned Behaviour (TPB) was used, with certain modifications proposed; namely, additional constructs were included: past behaviour, knowledge, and trust in green food. Data were collected from 650 green product consumers in Poland. The online survey method was employed. The research revealed that past behaviour is a powerful indicator, which, to the greatest extent, explains purchase behaviours towards green food. This paper explores the fact that attitudes are also strongly linked to green food purchase intentions. Moreover, social norms, trust, and knowledge also have a positive effect on the intention to purchase green food products. Perceived behavioural control is relatively weak but statistically significant. The extended model explains 57% of the variance in green food purchase intentions. By incorporating past behaviour into the TPB, this study gives a new insight into understanding the inconsistency between positive attitudes towards green food and real purchase behaviours. The results of the study provide managers working in the food sector with relevant guidelines for the design of marketing strategies. Full article
(This article belongs to the Section Sensory and Consumer Sciences)
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16 pages, 1369 KiB  
Article
Sustainability and Consumer Behavior in Electronic Commerce
by Lenka Štofejová, Štefan Kráľ, Richard Fedorko, Radovan Bačík and Mária Tomášová
Sustainability 2023, 15(22), 15902; https://doi.org/10.3390/su152215902 - 14 Nov 2023
Cited by 16 | Viewed by 15898
Abstract
Environmental awareness among consumers is on the rise as they are starting to prefer sustainable products and services. The aim of this research was to examine the relationships between consumer behavior when shopping online for green products and the factors that influence it [...] Read more.
Environmental awareness among consumers is on the rise as they are starting to prefer sustainable products and services. The aim of this research was to examine the relationships between consumer behavior when shopping online for green products and the factors that influence it from the point of view of sustainability. Primary data were obtained using a questionnaire survey and subsequently processed using descriptive analysis, confirmatory factor analysis and structural equation modeling. The obtained research results showed that Digitization in Green Marketing has a significant impact on Environmental Attitude, and that aspects like Environmental Attitude, Environmental Oriented Lifestyle, Willingness to Pay for Green Products and Subjective Norms have a significant impact on Environmental Purchasing Behavior. Moreover, the study found that the factors Environmental Oriented Lifestyle, Willingness to Pay for Green Products, Subjective Norms and Environmental Purchasing Behavior have a significant impact on Future Purchase Intention. The research results can help online retailers in planning and implementing green marketing strategies not only in sales but also in other business processes. In order to stay competitive, businesses should be able to respond promptly to changes in consumer behavior trends, while it is undeniable that the aspect of sustainability plays an increasingly important role here. Full article
(This article belongs to the Special Issue Sustainable E-commerce: Understanding the Motivations and Challenges)
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15 pages, 446 KiB  
Article
Understanding the Impact of Online Communication Strategies on Consumer Purchase Intention for Green Cosmetics
by Sara Teixeira, Zaila Oliveira, Sandrina Teixeira and Sara Teixeira
Sustainability 2023, 15(20), 14784; https://doi.org/10.3390/su152014784 - 12 Oct 2023
Cited by 5 | Viewed by 7444
Abstract
Increased environmental awareness has increased the demand for green products, mainly cosmetics. This fact challenges companies to adapt to changes and consider environmental problems in their communication strategies to offer products that meet current trends in the consumer market. This implies the need [...] Read more.
Increased environmental awareness has increased the demand for green products, mainly cosmetics. This fact challenges companies to adapt to changes and consider environmental problems in their communication strategies to offer products that meet current trends in the consumer market. This implies the need to understand the antecedents of purchase intention better. This research was guided by the theory of planned behaviour (TPB) with the aim of understanding the impact of online communication strategies on consumer purchase intention of green cosmetics. Intention to purchase green cosmetics was measured, as were two of the main TPB constructs, specifically attitude and subjective norms. In addition, other variables were added to the study, such as electronic word of mouth (e-WOM), influencer marketing, and brand content. Data collected through an online survey (N = 151) were analysed using statistical techniques based on variance through partial least squares (PLS) using the SmartPLS3 v.3.3.9 software. The results show that the online communication strategies that impact the purchase intention of green cosmetics are e-WOM and brand content. In practice, the results obtained provide valuable information for professionals and academics, benefiting the perception of the factors that motivate the intention to purchase green cosmetics, contributing to the implementation of better online communication strategies. Full article
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27 pages, 598 KiB  
Article
Exploring the Mediating Effects of the Theory of Planned Behavior on the Relationships between Environmental Awareness, Green Advocacy, and Green Self-Efficacy on the Green Word-of-Mouth Intention
by Shih-Wei Wu and Pei-Yun Chiang
Sustainability 2023, 15(16), 12127; https://doi.org/10.3390/su151612127 - 8 Aug 2023
Cited by 22 | Viewed by 5977
Abstract
The concept of green and sustainable has long been a global trend in consumerism. This study examines the mediating variables involved in the Theory of Planned Behavior (namely attitude, subjective norms, and perceived behavioral control) to explore their mediating relationship with green word-of-mouth [...] Read more.
The concept of green and sustainable has long been a global trend in consumerism. This study examines the mediating variables involved in the Theory of Planned Behavior (namely attitude, subjective norms, and perceived behavioral control) to explore their mediating relationship with green word-of-mouth intention and the impact on subsequent green product purchase behavior. The aim is to clarify the antecedents of green word-of-mouth intention and the establishment of mediating variables in order to construct a framework for understanding the influence of consumers green product purchase decisions using Google online surveys and traditional paper surveys and subsequently analyze them via statistical software SPSS 23.0. The results indicated significant relationships between environmental awareness, green advocacy, green self-efficacy, and green word-of-mouth intention. Furthermore, attitude, subjective norms, and perceived behavioral control were found to mediate a partial mediating relationship between the antecedent variables and green word-of-mouth intention. This study also demonstrated the significant impact of green word-of-mouth intention on consumers green product purchase behavior. Full article
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