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Search Results (276)

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Keywords = managerial communication

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23 pages, 1236 KiB  
Article
Who Shapes What We Should Do in Urban Green Spaces? An Investigation of Subjective Norms in Pro-Environmental Behavior in Tehran
by Rahim Maleknia, Aureliu-Florin Hălălișan and Kosar Maleknia
Forests 2025, 16(8), 1273; https://doi.org/10.3390/f16081273 - 4 Aug 2025
Abstract
Understanding the social drivers of pro-environmental behavior in urban forests and green spaces is critical for addressing sustainability challenges. Subjective norms serve as a key pathway through which social expectations influence individuals’ behavioral intentions. Despite mixed findings in the literature regarding the impact [...] Read more.
Understanding the social drivers of pro-environmental behavior in urban forests and green spaces is critical for addressing sustainability challenges. Subjective norms serve as a key pathway through which social expectations influence individuals’ behavioral intentions. Despite mixed findings in the literature regarding the impact of subjective norms on individuals’ intentions, there is a research gap about the determinants of this construct. This study was conducted to explore how social expectations shape perceived subjective norms among visitors of urban forests. A theoretical model was developed with subjective norms at its center, incorporating their predictors including social identity, media influence, interpersonal influence, and institutional trust, personal norms as a mediator, and behavioral intention as the outcome variable. Using structural equation modeling, data was collected and analyzed from a sample of visitors of urban forests in Tehran, Iran. The results revealed that subjective norms play a central mediating role in linking external social factors to behavioral intention. Social identity emerged as the strongest predictor of subjective norms, followed by media and interpersonal influence, while institutional trust had no significant effect. Subjective norms significantly influenced both personal norms and intentions, and personal norms also directly predicted intention. The model explained 50.9% of the variance in subjective norms and 39.0% in behavioral intention, highlighting its relatively high explanatory power. These findings underscore the importance of social context and internalized norms in shaping sustainable behavior. Policy and managerial implications suggest that strategies should prioritize community-based identity reinforcement, media engagement, and peer influence over top-down institutional messaging. This study contributes to environmental psychology and the behavior change literature by offering an integrated, empirically validated model. It also provides practical guidance for designing interventions that target both social and moral dimensions of environmental action. Full article
(This article belongs to the Special Issue Forest Management Planning and Decision Support)
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27 pages, 973 KiB  
Article
New Risks in Hybrid Work and Teleworking Contexts—Insights from a Study in Portugal
by António R. Almeida, Glória Rebelo and João P. Pedra
Soc. Sci. 2025, 14(8), 478; https://doi.org/10.3390/socsci14080478 - 31 Jul 2025
Viewed by 240
Abstract
With the development of information and communication technologies, analysing new risks of moral harassment at work is becoming increasingly pertinent, especially with the expansion of teleworking and hybrid working (a mix of remote and face-to-face work per week) in the wake of the [...] Read more.
With the development of information and communication technologies, analysing new risks of moral harassment at work is becoming increasingly pertinent, especially with the expansion of teleworking and hybrid working (a mix of remote and face-to-face work per week) in the wake of the COVID-19 pandemic. In an attempt to respond to the new issues of labour regulation, this study places special emphasis on new risks of moral harassment in hybrid work and teleworking contexts, considering both the international and European framework and the legal regime in Portugal, identifying its specificities. With the rise in teleworking in the post-pandemic period, the online monitoring of workers has accentuated the difficulty in drawing the line between managerial power and harassment. Moral harassment at work is a persistent challenge and organisations must recognise, prevent and respond to inappropriate behaviour in the organisation. The results of this study—based on the results of an online survey completed by employees (with employment contracts)—show that teleworking employees recognise that they have been pressured, above all, both to respond to messages quickly and pressure to work beyond hours and suggest possible gender differences in the way harassment in hybrid work and teleworking contexts is reported. Full article
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22 pages, 660 KiB  
Article
Can Environmentally-Specific Transformational Leadership Foster Employees’ Green Voice Behavior? A Moderated Mediation Model of Psychological Empowerment, Ecological Reflexivity, and Value Congruence
by Nianshu Yang, Jialin Gao and Po-Chien Chang
Behav. Sci. 2025, 15(7), 945; https://doi.org/10.3390/bs15070945 - 12 Jul 2025
Viewed by 312
Abstract
Employees’ green voice behavior (GVB), as a specific category of extra-role green behavior, plays a vital role in promoting a firm’s sustainable development. However, its underlying mechanism has not been sufficiently explored. Drawing on social learning theory (SLT), this study proposes a research [...] Read more.
Employees’ green voice behavior (GVB), as a specific category of extra-role green behavior, plays a vital role in promoting a firm’s sustainable development. However, its underlying mechanism has not been sufficiently explored. Drawing on social learning theory (SLT), this study proposes a research model that examines the indirect influence of environmentally-specific transformational leadership (ESTFL) on GVB via psychological empowerment (PE) and ecological reflexivity (ER) as well as the moderating role of person-supervisor value congruence (PSVC). To achieve the research goals, we conducted a two-wave online survey via the convenience sampling method to collect data from 530 employees and 106 direct supervisors working in the manufacturing, hospitality and service, energy production, construction, transportation, information and communication, and finance industries in China. Regression analyses and CFA based on SPSS and Mplus were employed to test and validate the research model. Our findings show that PE and ER both partially mediated the positive association between ESTFL and GVB. Moreover, PSVC moderated the mediating effects of ESTFL on GVB via PE and ER. This study advances empirical research regarding how leadership impacts GVB by revealing dual cognitive mechanisms and identifying its boundary condition. It also offers managerial implications for leaders and enterprises in China to promote employees’ GVB and improve sustainable management. Full article
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26 pages, 1806 KiB  
Article
From Transactions to Transformations: A Bibliometric Study on Technology Convergence in E-Payments
by Priyanka C. Bhatt, Yu-Chun Hsu, Kuei-Kuei Lai and Vinayak A. Drave
Appl. Syst. Innov. 2025, 8(4), 91; https://doi.org/10.3390/asi8040091 - 28 Jun 2025
Viewed by 678
Abstract
This study investigates the convergence of blockchain, artificial intelligence (AI), near-field communication (NFC), and mobile technologies in electronic payment (e-payment) systems, proposing an innovative integrative framework to deconstruct the systemic innovations and transformative impacts driven by such technological synergy. Unlike prior research, which [...] Read more.
This study investigates the convergence of blockchain, artificial intelligence (AI), near-field communication (NFC), and mobile technologies in electronic payment (e-payment) systems, proposing an innovative integrative framework to deconstruct the systemic innovations and transformative impacts driven by such technological synergy. Unlike prior research, which often focuses on single-technology adoption, this study uniquely adopts a cross-technology convergence perspective. To our knowledge, this is the first study to empirically map the multi-technology convergence landscape in e-payment using scientometric techniques. By employing bibliometric and thematic network analysis methods, the research maps the intellectual evolution and key research themes of technology convergence in e-payment systems. Findings reveal that while the integration of these technologies holds significant promise, improving transparency, scalability, and responsiveness, it also presents challenges, including interoperability barriers, privacy concerns, and regulatory complexity. Furthermore, this study highlights the potential for convergent technologies to unintentionally deepen the digital divide if not inclusively designed. The novelty of this study is threefold: (1) theoretical contribution—this study expands existing frameworks of technology adoption and digital governance by introducing an integrated perspective on cross-technology adoption and regulatory responsiveness; (2) practical relevance—it offers actionable, stakeholder-specific recommendations for policymakers, financial institutions, developers, and end-users; (3) methodological innovation—it leverages scientometric and topic modeling techniques to capture the macro-level trajectory of technology convergence, complementing traditional qualitative insights. In conclusion, this study advances the theoretical foundations of digital finance and provides forward-looking policy and managerial implications, paving the way for a more secure, inclusive, and innovation-driven digital payment ecosystem. Full article
(This article belongs to the Topic Social Sciences and Intelligence Management, 2nd Volume)
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17 pages, 301 KiB  
Article
Safety as a Sustainable Trust Mechanism: The Lingering Emotional Impact of the Pandemic and Digital Safety Communication in the Restaurant Industry
by Keeyeon Ki-cheon Park, Jin Young Jun and Jong Min Kim
Sustainability 2025, 17(12), 5657; https://doi.org/10.3390/su17125657 - 19 Jun 2025
Viewed by 391
Abstract
This study investigates how pandemic-induced emotional disruption has reshaped sustainable consumer behavior in the digital age, with a focus on the continued influence of safety measures in the restaurant industry. As societies transition beyond COVID-19 restrictions, health-related anxieties persist, driving consumers to prioritize [...] Read more.
This study investigates how pandemic-induced emotional disruption has reshaped sustainable consumer behavior in the digital age, with a focus on the continued influence of safety measures in the restaurant industry. As societies transition beyond COVID-19 restrictions, health-related anxieties persist, driving consumers to prioritize hygiene and risk reduction in their decision-making. Drawing on large-scale data from TripAdvisor and OpenTable, we analyze the effects of digitally communicated safety protocols on restaurant booking behavior across major U.S. cities. Our findings reveal that safety communication remains a salient factor in consumer choice, even after the acute phase of the pandemic. This effect is particularly pronounced in lower-tier restaurants, where visible digital safety signals help build trust and compensate for weaker brand equity. Conversely, in upscale establishments, where baseline hygiene standards are presumed, the marginal benefit of safety signaling is reduced. The study also identifies enduring patterns of emotional expression and anxiety in online reviews, indicating the long-term psychological imprint of the pandemic on consumer sentiment. By situating safety communication as both a psychological reassurance mechanism and a strategic digital marketing tool, this research contributes to the emerging discourse on sustainable marketing in post-crisis contexts. The results offer theoretical and managerial insights into how businesses can integrate health assurance into long-term brand strategies, reinforcing trust and resilience in digitally mediated, post-pandemic consumption environments. Full article
(This article belongs to the Special Issue Sustainable Marketing and Consumption in the Digital Age)
18 pages, 1311 KiB  
Review
Nurses’ Engagement in Antimicrobial Stewardship Programmes: A Mapping Review of Influencing Factors Based on Irvine’s Theory
by Susana Filipe, Paulo Santos-Costa, Celeste Bastos and Amélia Castilho
Nurs. Rep. 2025, 15(6), 216; https://doi.org/10.3390/nursrep15060216 - 12 Jun 2025
Viewed by 592
Abstract
Antimicrobial resistance (AMR) is a pressing global health challenge, driving the need for effective antimicrobial stewardship (AMS) programmes. Despite nurses’ critical role in care delivery, their involvement in AMS remains under-recognized. Objectives: This mapping review aims to identify barriers and facilitators influencing [...] Read more.
Antimicrobial resistance (AMR) is a pressing global health challenge, driving the need for effective antimicrobial stewardship (AMS) programmes. Despite nurses’ critical role in care delivery, their involvement in AMS remains under-recognized. Objectives: This mapping review aims to identify barriers and facilitators influencing nurses’ engagement in AMS programmes and examine nursing-sensitive outcomes associated with their participation, using Irvine’s Nursing Role Effectiveness Model (NREM) as a guiding framework. Methods: A systematic mapping review was conducted following Joanna Briggs Institute (JBI) guidance and reported using the PRISMA-ScR checklist. The protocol was registered on the Open Science Framework. Searches were conducted in MEDLINE, CI-NAHL, Scopus, LILACS, Scielo, and grey literature sources. Data were extracted and categorized according to the NREM domains: structure, process, and outcomes. Results: Thirty-two studies were included. Key barriers included limited AMS knowledge, role ambiguity, hierarchical dynamics, communication gaps, and lack of standardized nursing outcomes. Facilitators encompassed targeted AMS education, participation in multidisciplinary discussions, managerial support, and defined nursing roles. Nurse-led interventions showed potential to improve infection control and antibiotic administration, although standardized outcome reporting remains scarce. Conclusions: Framed by the NREM, this review underscores the essential contribution of nurses to AMS. Addressing structural barriers, enhancing role clarity, and fostering interdisciplinary collaboration are critical to enabling nurses’ full participation. Strengthening nursing engagement in AMS not only supports effective antimicrobial use and patient safety but also reinforces health system resilience and sustainability. Full article
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21 pages, 360 KiB  
Article
From Industry 4.0 to Industry 6.0: Tracing the Evolution of Industrial Paradigms Through the Lens of Management Fashion Theory
by Dag Øivind Madsen, Kåre Slåtten and Terje Berg
Systems 2025, 13(5), 387; https://doi.org/10.3390/systems13050387 - 17 May 2025
Cited by 3 | Viewed by 1278
Abstract
The industrial landscape has undergone rapid conceptual evolution in recent years, marked by the successive emergence of Industry 4.0, Industry 5.0, and the nascent Industry 6.0. This study explores the emergence of Industry 6.0 as a prospective industrial paradigm, characterized by intelligent, autonomous, [...] Read more.
The industrial landscape has undergone rapid conceptual evolution in recent years, marked by the successive emergence of Industry 4.0, Industry 5.0, and the nascent Industry 6.0. This study explores the emergence of Industry 6.0 as a prospective industrial paradigm, characterized by intelligent, autonomous, and sustainable systems, which builds upon the digital foundations of its predecessors. Using management fashion theory as a theoretical lens, we analyze how these industrial concepts arise, diffuse, and potentially become institutionalized within management discourse. The study reveals that the adoption and dissemination of these paradigms are influenced not only by technological advancements but also by the discursive efforts of a fashion-setting community comprising academics, policymakers, consultants, and media actors. Industry 6.0, while still largely speculative, continues a broader trend of using numbered industrial revolutions to frame ongoing innovation. The findings suggest that such paradigms serve both practical and rhetorical purposes, driving organizational change while also reflecting shifting societal and managerial values. The study concludes with reflections on the implications for managers and policymakers as they navigate the evolving industrial landscape. Full article
(This article belongs to the Section Systems Engineering)
29 pages, 2697 KiB  
Article
Assessing the Need and Demand for a Community Emergency Paramedic Strategy in the Ambulance Rescue System of Hamburg, Germany
by Marion Sabine Rauner, Benjamin Swyter and Stefan Velev
Healthcare 2025, 13(9), 979; https://doi.org/10.3390/healthcare13090979 - 23 Apr 2025
Viewed by 617
Abstract
Background: Demand for Hamburg’s ambulance rescue system (ARS) in Germany, which is managed by the fire service, increased by more than 10% between 2019 and 2021. This increase was mainly driven by a more than 20% increase in non-critical ambulance rescues, while critical [...] Read more.
Background: Demand for Hamburg’s ambulance rescue system (ARS) in Germany, which is managed by the fire service, increased by more than 10% between 2019 and 2021. This increase was mainly driven by a more than 20% increase in non-critical ambulance rescues, while critical rescues decreased over the same period. Factors contributing to this trend include demographic changes, longer waiting times in primary care and declining quality in out-of-hospital care. To address this issue, the introduction of community emergency paramedics (CEPs)—who provide treatment and advice to patients at home before ambulance services are called—has been proposed as a potential solution to alleviate pressure on the ARS. Methods: In this study, 17 ARS stations in Hamburg, categorized into three operational areas (East, South, West), were analyzed using comprehensive statistical methods such as hypothesis testing, correlation analysis, regression modeling and clustering. Data from 2019 and 2021 were examined to assess the feasibility of integrating CEPs into the existing system. Results: Key findings identified specific stations with high potential for CEP support and optimal mission times (based on time of day, day of week and calendar week) to improve operational efficiency. The impact of regulatory measures introduced during the COVID-19 pandemic was also evident in the 2021 data. Conclusions: Finally, four policy scenarios—taking into account different synergy effects among the 17 stations—are presented, providing projections of the managerial and economic benefits for Hamburg policymakers. These policy implications aim to support the development of a robust CEP strategy to improve the overall efficiency and sustainability of the ARS. Full article
(This article belongs to the Special Issue Evaluation and Potential of Effective Decision-Making in Healthcare)
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18 pages, 590 KiB  
Perspective
Nurturing Leaders in Community-Based, Primary Healthcare Services for People with Disabilities in Low- and Middle-Income Countries
by Roy McConkey
Int. J. Environ. Res. Public Health 2025, 22(4), 622; https://doi.org/10.3390/ijerph22040622 - 16 Apr 2025
Viewed by 572
Abstract
The health and social care needs of children and adults with disabilities are often neglected in many low- and middle-income countries. International opinion favours the creation of community-based supports rather than the institutional and clinic-based care that has dominated to date. However, models [...] Read more.
The health and social care needs of children and adults with disabilities are often neglected in many low- and middle-income countries. International opinion favours the creation of community-based supports rather than the institutional and clinic-based care that has dominated to date. However, models of care that are reliant on community leadership have been slow to develop within and across less affluent countries. Moreover, the managerial models inherent in institutional-based care are likely to be inadequate in such settings. This descriptive study aimed to explore the leadership qualities required in initiating and sustaining community-based supports. Face-to-face interviews were conducted with a purposeful sample of 16 leaders of projects in Africa, Asia, and South America. They included people with sensorial, physical, and intellectual disabilities as well as non-disabled leaders of local and national projects plus others whose leadership was at a regional or international level. Two main questions were addressed: what are the qualities required to function as a community leader and how can these qualities be nurtured in low resourced settings? The insights gained would inform the preparation and training of community leaders. Thematic content analysis identified three core themes: first, personal qualities such as empathy with an understanding of the personal circumstances of persons in need of support; second, communicating clearly the vision and values informing their work; and thirdly, building and mobilising community support from families and neighbours. The nurturing of leadership comes through mentoring and coaching, the empowerment of others, networking opportunities, and the development of inter-personal and communication skills. These themes were commonly expressed across the 16 leaders from all the participating nations and at all levels of responsibility, which suggests a universality of approach in relation to people with disabilities. The findings are in marked contrast to current practices in health and social care that have valued professional expertise over lived experience, knowledge, and technical skills over compassion and empathy, and the provision of person-centred “treatments” over developing community and personal self-reliance. Nonetheless, the challenges involved in establishing and sustaining new styles of leadership are many and will not be quickly resolved. Full article
(This article belongs to the Special Issue Perspectives in Health Care Sciences)
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22 pages, 697 KiB  
Article
Determining Essential Indicators for Feasibility Assessment of Using Initiative Green Building Methods in Revitalization of Worn-Out Urban Fabrics
by Negar Ramezani, Jolanta Tamošaitienė, Hadi Sarvari and Mahboobeh Golestanizadeh
Sustainability 2025, 17(8), 3389; https://doi.org/10.3390/su17083389 - 10 Apr 2025
Viewed by 722
Abstract
Purpose—The reconstruction of worn-out urban fabrics poses a significant challenge in sustainable urban development, as such places, due to their decay and infrastructural inefficiencies, diminish residents’ quality of life and generate many environmental, social, and economic issues. Meanwhile, green building techniques have emerged [...] Read more.
Purpose—The reconstruction of worn-out urban fabrics poses a significant challenge in sustainable urban development, as such places, due to their decay and infrastructural inefficiencies, diminish residents’ quality of life and generate many environmental, social, and economic issues. Meanwhile, green building techniques have emerged as a novel option because they focus on environmental sustainability and resource efficiency. Nonetheless, effectively executing these strategies in worn-out urban fabrics necessitates a thorough feasibility evaluation to identify the associated obstacles and implementation prerequisites. The current study aimed to identify critical indicators for the feasibility of employing contemporary green building techniques in the repair of worn-out urban fabrics in Iran. The revitalization of worn-out urban fabrics is essential to enhancing the quality of life of urban inhabitants. Regarding this matter, the concept of green buildings, which emphasizes environmental sustainability, deserves significant attention. Meanwhile, feasibility assessments can help to successfully implement these changes in worn-out urban fabrics. Accordingly, the current study seeks to determine the essential indicators for the feasibility assessment of using initiative green building methods in the revitalization of worn-out urban fabric. Design/methodology/approach—In this vein, two rounds of the Delphi survey technique were carried out to identify and consolidate the indicators for the feasibility assessment of using initiative green building methods in the revitalization of the worn-out urban fabric in Iran. A research questionnaire was developed after reviewing the literature. It consists of four main dimensions (i.e., environmental, cultural–social, management–legal, and technical–technological) containing a total of 26 distinct indicators. The questionnaire was distributed among 123 experienced specialists. Eventually, the collected data were analyzed using the SPSS and Smart PLS programs. Findings—The results revealed that identified dimensions and indicators can be considered significant and essential indices in evaluating the use of initiative green building methods in the revitalization of worn-out urban fabric. Furthermore, the sequence of importance of the dimensions was environmental, followed by technical and technological, cultural and social, and managerial and legal. The environment, with an average rating of 3.33, ranked first; technical–technology, with an average rating of 2.45, ranked second; cultural–social, with an average rating of 2.15, ranked third; and management–legal, with an average rating of 2.07, ranked fourth. Furthermore, among the ranked indicators, the utilization of natural plants as a source of inspiration for living design in communal areas, aimed at toxin absorption and gas mitigation while achieving thermal equilibrium, received the highest average rating of 18.22, securing the first position. Conversely, the indicator assessing residents’ financial capacity, and the establishment of executive assurances and governmental support for the revitalization of the neighborhoods’ fabric garnered the lowest average rating of 10.98, placing it 26th and final. Originality/value—This research’s findings can significantly influence public policy and urban planning initiatives, aiding in the sustainable repair of worn-out urban fabrics in Iran by offering a systematic framework for evaluating the viability of innovative green building techniques. Full article
(This article belongs to the Section Sustainable Engineering and Science)
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23 pages, 1121 KiB  
Article
Impact of Entrepreneurial Competence on Education for Sustainable Development in the 21st Century
by Andrea Gracia-Zomeño, Eduardo García-Toledano, Ramón García-Perales and Ascensión Palomares-Ruiz
World 2025, 6(2), 37; https://doi.org/10.3390/world6020037 - 26 Mar 2025
Viewed by 1702
Abstract
Entrepreneurial competence is a key element in education for fostering innovative and sustainable learning, enabling teachers and students to address 21st-century challenges. Through a validated questionnaire, this quantitative observational study examines the perceptions of 623 education professionals regarding their abilities and attitudes to [...] Read more.
Entrepreneurial competence is a key element in education for fostering innovative and sustainable learning, enabling teachers and students to address 21st-century challenges. Through a validated questionnaire, this quantitative observational study examines the perceptions of 623 education professionals regarding their abilities and attitudes to develop entrepreneurial competence across key dimensions, such as organizing, leadership, communication, evaluation, team coordination, initiative, independence, and motivation. The results show that women (compared to men), professionals with managerial roles (compared to classroom teachers), and older teachers with more experience (compared to younger teachers with less experience) perceive themselves as being more competent in the skills that make up entrepreneurial competence. However, this study also identifies a widespread lack of entrepreneurial training across all demographic and professional groups, highlighting a systemic gap in teacher training for entrepreneurial education. These findings highlight the urgent need to design and implement teacher training programs that address entrepreneurship as a key competence closely linked to sustainable education. This study also recommends promoting educational policies that foster interdisciplinary collaboration and innovation among teachers to create more inclusive, transformative, and sustainable learning environments. Full article
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37 pages, 683 KiB  
Systematic Review
Systematic Review of Studies Using Confirmatory Factor Analysis for Measuring Management Skills in Sustainable Organizational Development
by Patricia Andino-González, Alejandro Vega-Muñoz, Guido Salazar-Sepúlveda, Nicolás Contreras-Barraza, Nelson Lay and Miseldra Gil-Marín
Sustainability 2025, 17(6), 2373; https://doi.org/10.3390/su17062373 - 8 Mar 2025
Viewed by 1596
Abstract
This systematic review explores the most validated methodologies for measuring managerial skills that contribute to sustainable organizational development, with a focus on confirmatory factor analysis (CFA). Using PRISMA guidelines and the PICOS framework, a systematic search in the Web of Science (6810 articles) [...] Read more.
This systematic review explores the most validated methodologies for measuring managerial skills that contribute to sustainable organizational development, with a focus on confirmatory factor analysis (CFA). Using PRISMA guidelines and the PICOS framework, a systematic search in the Web of Science (6810 articles) and Scopus (11,267 articles) identified 27 relevant studies. Our findings emphasize the significance of valid, reliable measurement scales for key managerial competencies, such as leadership, decision-making, communication, and teamwork, which enhance employability and foster sustainable management aligned with the Sustainable Development Goals (SDGs). CFA emerges as a robust technique for ensuring methodological rigor in competency assessment, confirming theoretical models with empirical data. This study identifies gaps in current measurement frameworks, advocating for expanding models to incorporate digital transformation, sustainability leadership, and crisis management skills. Additionally, it underscores the importance of developing context-specific instruments that reflect sectoral and cultural variations. This review contributes to management education and workforce development by providing a validated framework for assessing managerial skills, supporting organizations in aligning leadership training with sustainability-driven business goals. Our findings offer practical implications for designing competency-based curricula and corporate training programs to enhance organizational resilience in an evolving global landscape. Full article
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37 pages, 1098 KiB  
Article
Evaluating the Current and Future of Corporation and Hotel Industry Performance by Analyzing CEO Messages Using the SBSC Framework Assessment
by Hyeon Kang, Fan Meng and Hyung Jong Na
Sustainability 2025, 17(5), 2109; https://doi.org/10.3390/su17052109 - 28 Feb 2025
Viewed by 676
Abstract
The hotel industry has faced significant challenges in both the short and long term, particularly due to the impact of COVID-19, highlighting the need for strategic adjustments to ensure sustainability and growth. This study investigates the strategic elements emphasized in CEO messages published [...] Read more.
The hotel industry has faced significant challenges in both the short and long term, particularly due to the impact of COVID-19, highlighting the need for strategic adjustments to ensure sustainability and growth. This study investigates the strategic elements emphasized in CEO messages published on hotel company websites and their relationship with current and future corporate performance. Utilizing text mining techniques and the Sustainability Balanced Scorecard (SBSC) framework, this research classifies key strategies into financial, customer, internal business processes, learning and growth, social responsibility, and security and safety perspectives. Empirical analysis using the 2SLS regression model reveals several critical findings. First, strategies emphasizing financial and customer perspectives positively influence future corporate performance, though no significant impact is observed on current performance. Second, internal business processes and learning and growth perspectives show no statistically significant relationship with either current or future corporate performance. Third, social responsibility initiatives have an immediate positive effect on current performance, but their long-term impact is negligible. Finally, security and safety perspectives negatively affect both short-term and long-term corporate performance, largely due to the associated costs. However, additional network analysis demonstrates that security and safety factors are interconnected with other strategic elements, suggesting their complementary importance for overall operational stability. The study highlights the critical role of transparent information delivery through CEO messages as a tool for communicating corporate vision and strategy, offering insights into how stakeholders can utilize this information for decision-making. These findings provide valuable theoretical and managerial implications for sustainable hotel management in a post-pandemic environment. Full article
(This article belongs to the Section Economic and Business Aspects of Sustainability)
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20 pages, 661 KiB  
Article
Tourism Development in Rural Border Territories: A “Phronetic” Approach to Threats and Opportunities
by Rafael Robina-Ramírez, Francisco Javier Castellano-Álvarez, Paulo Ferreira and Luís Loures
Agriculture 2025, 15(5), 524; https://doi.org/10.3390/agriculture15050524 - 28 Feb 2025
Viewed by 794
Abstract
This study emphasises the crucial role of practical wisdom (“phronesis”) in the hotel industry, highlighting its impact on ethical behavior, operational reliability, and guest trust. The database was provided by the regional government in Extremadura and the national government in Portugal. [...] Read more.
This study emphasises the crucial role of practical wisdom (“phronesis”) in the hotel industry, highlighting its impact on ethical behavior, operational reliability, and guest trust. The database was provided by the regional government in Extremadura and the national government in Portugal. Qualitative data from interviews and quantitative data managing from SEM-PLS were provided. In total, 175 rural hotels in Extremadura and Portugal have participated in this study. This study emphasises the significance of integrating ethical leadership with operational excellence to ensure sustainable tourism in rural border territories. It highlights the importance of practical wisdom (“phronesis”) in addressing complex ethical dilemmas while balancing cultural preservation and environmental responsibility. Key managerial practices include fostering safe spaces for ethical reflection and integrating technology with cultural sensitivity. These practices help build trust within communities and ensure long-term operational success while respecting local traditions and ecological concerns. Full article
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24 pages, 1469 KiB  
Article
Effective Practices for Implementing Quality Control Circles Aligned with ISO Quality Standards: Insights from Employees and Managers in the Food Industry
by Ana Beatriz Silva de Lima, Claudia Editt Tornero Becerra, Amanda Duarte Feitosa, André Philippi Gonzaga de Albuquerque, Fagner José Coutinho de Melo and Denise Dumke de Medeiros
Standards 2025, 5(1), 6; https://doi.org/10.3390/standards5010006 - 27 Feb 2025
Viewed by 1566
Abstract
Quality control circles (QCCs) are a proven method for fostering continuous improvement through employee involvement. However, the implementation process and organizational impact of QCCs in the food industry remain underexplored. This case study evaluates the implementation of QCCs by examining the benefits and [...] Read more.
Quality control circles (QCCs) are a proven method for fostering continuous improvement through employee involvement. However, the implementation process and organizational impact of QCCs in the food industry remain underexplored. This case study evaluates the implementation of QCCs by examining the benefits and challenges perceived by employees and managers, assessing QCC alignment with ISO standards, and providing actionable recommendations to optimize QCC implementation. Using a mixed-methods approach, the employee findings indicate that QCCs promote continuous improvement, enhance productivity, foster a positive culture of quality, and strengthen engagement and responsibility for product and process quality. Employees felt that their ideas were valued and that they received constructive feedback from leadership. However, they also identified challenges related to training and resource availability. From a managerial perspective, the ISO diagnostic tool revealed a 78.28% compliance rate with the QCC program planning, quality procedures, action plans, quality management system alignment, and documentation. Non-conformities included insufficient monitoring solutions, absence of effectiveness indicators, lack of risk assessments, and insufficient resources. Although managers acknowledged benefits such as improved engagement and communication, challenges such as limited human resources, high demand, and resistance to change were also noted. This paper concludes with recommendations for enhancing future QCC cycles and for creating a structured implementation process. Full article
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