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Article

Integration of UX Design Guidelines in the Requirements Engineering Lifecycle for Generative AI Solutions

by
Carlos Alberto Peláez
1,
Andrés Solano
1,
Johann Ospina
1,
Juan Camilo Espinosa
1,
Juan Manuel Núñez
2,* and
Fernando De La Prieta
2
1
Grupo de Investigación en Telemática e Informática Aplicada (GITI), Universidad Autónoma de Occidente, Cali 760030, Valle del Cauca, Colombia
2
The Research Group in Bioinformatics, Intelligent Computing Systems and Educational Technology (BISITE), University of Salamanca, 37007 Salamanca, Spain
*
Author to whom correspondence should be addressed.
Appl. Sci. 2025, 15(17), 9509; https://doi.org/10.3390/app15179509 (registering DOI)
Submission received: 22 July 2025 / Revised: 21 August 2025 / Accepted: 22 August 2025 / Published: 29 August 2025

Abstract

This research arose from the lack of methodologies that systematically integrate user experience (UX) guidelines into the requirements engineering phase of generative artificial intelligence-based solutions, especially in educational environments with technological gaps and diverse stakeholders. A practice based on the Essence standard graphic notation was designed, which guided four key activities: understanding UX guidelines through stakeholder needs, specifying and aligning requirements with verification criteria, component testing, and user validation. To this end, a set of techniques and artifacts was defined. The experimental validation, employing a between-subjects design, utilized standardized questionnaires (SUS and SUPR-Q) and nonparametric analyses. The results show that the experimental group achieved significantly better scores in perceived complexity and ease of use, as well as greater consistency, demonstrating the effectiveness of the proposed practice.
Keywords: GenAI; user experience; requirements engineering; Human-Centered AI; educational technology; value sensitive design GenAI; user experience; requirements engineering; Human-Centered AI; educational technology; value sensitive design

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MDPI and ACS Style

Peláez, C.A.; Solano, A.; Ospina, J.; Espinosa, J.C.; Núñez, J.M.; De La Prieta, F. Integration of UX Design Guidelines in the Requirements Engineering Lifecycle for Generative AI Solutions. Appl. Sci. 2025, 15, 9509. https://doi.org/10.3390/app15179509

AMA Style

Peláez CA, Solano A, Ospina J, Espinosa JC, Núñez JM, De La Prieta F. Integration of UX Design Guidelines in the Requirements Engineering Lifecycle for Generative AI Solutions. Applied Sciences. 2025; 15(17):9509. https://doi.org/10.3390/app15179509

Chicago/Turabian Style

Peláez, Carlos Alberto, Andrés Solano, Johann Ospina, Juan Camilo Espinosa, Juan Manuel Núñez, and Fernando De La Prieta. 2025. "Integration of UX Design Guidelines in the Requirements Engineering Lifecycle for Generative AI Solutions" Applied Sciences 15, no. 17: 9509. https://doi.org/10.3390/app15179509

APA Style

Peláez, C. A., Solano, A., Ospina, J., Espinosa, J. C., Núñez, J. M., & De La Prieta, F. (2025). Integration of UX Design Guidelines in the Requirements Engineering Lifecycle for Generative AI Solutions. Applied Sciences, 15(17), 9509. https://doi.org/10.3390/app15179509

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