Enhancing Maritime Safety Through Needs Analysis: Identifying Critical English Communication Skills for Pre-Service Maritime Students in a Chinese University

Effective communication in English is a critical behavioral competency for seafarers in a multilingual maritime environment, directly impacting operational safety. However, a gap exists between current Maritime English (ME) training in China and the actual communication demands of global seafaring. This study aims to identify the specific ME skills including linguistic, behavioral, and sociolinguistic dimensions that are most important for on-board performance and safety management from the perspective of pre-service maritime students at Shanghai Maritime University. A mixed-methods approach was used, combining structured questionnaires (n = 313) with in-depth follow-up interviews (n = 10). The results identified 24 highly needed ME skills, particularly focused on areas governing safety-critical behaviors, such as wireless communication, security protocols, and emergency procedures. In addition, based on learner profiling, the study depicts two different learner characteristics: exam-focused and work-focused students, each with different views on the importance of skills. Work-focused students place greater emphasis on the practicality of their skills. The interview data confirms and enriches these quantitative research results. The research findings emphasize that ME courses must be more closely aligned with real-world communicative scenarios and behaviors, prioritize scenario based teaching and practical operations, and tailor differentiated teaching based on learner psychology and behavioral preference. This study offers references for maritime education institutions with similar learner profiles to optimize ME curricula, prioritize secure communication skills, and strengthen industry-education collaboration, thereby enhancing pre-service maritime students’ safety behavior and professional competitiveness in China.