Impact of Prioritization on the Outpatient Queuing System in the Emergency Department with Limited Medical Resources
Ao Zhang 
1
School of Mechanical, Electronic and Control Engineering, Beijing Jiaotong University, Beijing 100044, China
2
School of Economics and Management, Beijing Jiaotong University, Beijing 100044, China
*
Author to whom correspondence should be addressed.
Symmetry 2019, 11(6), 796; https://doi.org/10.3390/sym11060796
Received: 21 May 2019 / Revised: 11 June 2019 / Accepted: 12 June 2019 / Published: 14 June 2019
The emergency department has an irreplaceable role in the hospital service system because of the characteristics of its emergency services. In this paper, a new patient queuing model with priority weight is proposed to optimize the management of emergency department services. Compared with classical queuing rules, the proposed model takes into consideration the key factors of service and the first-come-first-served queuing rule in emergency services. According to some related queuing indicators, the optimization of emergency services is discussed. Finally, a case study and some compared analysis are conducted to illustrate the practicability of the proposed model.
View Full-Text
▼
Show Figures
Figure 1
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited
MDPI and ACS Style
Zhang, A.; Zhu, X.; Lu, Q.; Zhang, R. Impact of Prioritization on the Outpatient Queuing System in the Emergency Department with Limited Medical Resources. Symmetry 2019, 11, 796.
Show more citation formats
Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.
