Integration of Artificial Intelligence into Human Resource Management in Manufacturing Enterprises: A Systematic Literature Review of Challenges, Approaches, and Evolution (2000–2025)
Abstract
1. Introduction
1.1. Research Gaps
1.2. Research Questions
2. Methodology
2.1. Review Framework and Scope
2.2. Search Strategy and Screening Process
2.3. PRISMA Screening Process
2.4. Inclusion and Exclusion Criteria
2.5. Data Extraction and Analysis Methods
- (1)
- Relevance to a manufacturing context;
- (2)
- Substantive exploration of AI-related HRM challenges and integration approaches;
- (3)
- Sufficient theoretical or informational density to support open-ended, axial, and selective coding;
- (4)
- Achieving a fundamental representational balance across research methodologies, geographical regions, and AI-HR application scenarios.
2.6. Descriptive Statistics of the Literature Sample
3. Results
3.1. Descriptive Analysis
3.2. Thematic Findings
| Challenge Approach | A1 | A2 | A3 | A4 | A5 | A6 |
|---|---|---|---|---|---|---|
| C1 | 33 | 19 | 17 | 27 | 28 | 12 |
| (✮✮✮) | (✮✮✮) | (✮✮✮) | (✮✮✮) | (✮✮✮) | (✮✮) | |
| C2 | 24 | 9 | 20 | 25 | 14 | 10 |
| (✮✮✮) | (✮✮) | (✮✮✮) | (✮✮✮) | (✮✮) | (✮✮) | |
| C3 | 29 | 22 | 25 | 54 | 25 | 13 |
| (✮✮✮) | (✮✮✮) | (✮✮✮) | (✮✮✮) | (✮✮✮) | (✮✮) | |
| C4 | 23 | 17 | 24 | 35 | 31 | 10 |
| (✮✮✮) | (✮✮✮) | (✮✮✮) | (✮✮✮) | (✮✮✮) | (✮✮) | |
| C5 | 5 | 2 | 4 | 5 | 6 | 5 |
| (✮) | (✮) | (✮) | (✮) | (✮✮) | (✮) | |
| C6 | 5 | 3 | 5 | 8 | 2 | 1 |
| (✮) | (✮) | (✮) | (✮✮) | (✮) | (✮) |
| Level | Core Focus | Representative Study | Key Insights |
|---|---|---|---|
| Challenges & HR Module | (Derived from 100 in-Depth Studies) | ||
| Macro | C3, C4, C1 HR: Accent on training and safety | [3,15] | Policies significantly drive AI-HR pilot schemes yet lack long-term designs for employee trust and capacity building; empirical evidence is scarce across the policy–organization–employee chain. |
| Meso | C3, C1, C2 HR: Focus on training, performance, safety | [2,7,8] | The organizational layer represents the core bottleneck for AI implementation; cross-departmental collaboration, governance mechanisms, and digital capabilities determine AI effectiveness; research on manufacturing sector variations remains insufficient. |
| Micro | C3, C4 HR: Focus on safety, performance, and training | [9,11] | Employee trust and perceived fairness are fundamental to AI system success; research on frontline workers remains insufficient; longitudinal studies tracking shifts in attitudes and skills are deficit. |
4. Discussion
5. Conclusions
5.1. Theoretical and Practical Implications
5.2. Research Limitations
5.3. Future Research Directions
Supplementary Materials
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
Abbreviations
| AI | Artificial Intelligence |
| ATF | Algorithm Transparency Frameworks |
| ESG | Environmental, Social, and Governance |
| EU AI Act | European Union Artificial Intelligence Act |
| GDPR | General Data Protection Regulation |
| HAT | Human–AI Teaming |
| HRM | Human Resource Management |
| LDA | Latent Dirichlet Allocation |
| OIPT | Organizational Information Processing Theory |
| PRISMA | Preferred Reporting Items for Systematic Reviews and Meta-Analyses |
| RBV | Resource-Based View |
| SDT | Self-Determination Theory |
| SET | Social Exchange Theory |
| STST | Socio-Technical Systems Theory |
| TAM | Technology Acceptance Model |
| WOS | Web of Science |
Appendix A
- SLR Search Record (AI-HRM × Manufacturing)
- Project: AI-HRM and Manufacturing
- Systematic Review (PRISMA)
- Time Window: 2000–2025
- Language: English
- Document Type: Article and Review
- Search Timestamp: 04 November 2025 09:46:08 +05
- Description: Core databases: Scopus + Web of Science Core Collection
- Web of Science
- TS = ((“artificial intelligence” OR AI OR “machine learning” OR “deep learning” OR “smart manufacturing” OR “industrial internet” OR “IIoT”) AND (“human resource*” OR “human resource management” OR HRM OR “HR system*” OR “talent management” OR “recruitment” OR “training and development” OR “performance management” OR “compensation and benefits” OR “employee safety” OR “employee relations”) AND (manufacture* OR “industry 4.0” OR “smart factory” OR factory))
- AND PY = (2000–2025)
- AND DT = (Article OR Review)
- AND LA = (English)
- AND EDITION = (SCI-EXPANDED OR SSCI OR ESCI)
- Scopus
- TITLE-ABS-KEY((“artificial intelligence” OR AI OR “machine learning” OR “deep learning” OR “smart manufacturing” OR “industrial internet” OR “IIoT”) AND (“human resource*” OR “human resource management” OR HRM OR “HR system*” OR “talent management” OR “recruitment” OR “training and development” OR “performance management” OR “compensation and benefits” OR “employee safety” OR “employee relations”) AND (manufacture* OR “industry 4.0” OR “smart factory” OR factory))
- AND (DOCTYPE(ar) OR DOCTYPE(re))
- AND LANGUAGE(english)
- AND PUBLICATION YEAR > 1999 AND PUBLICATION YEAR < 2026
- Export and deduplication
- Export fields: Title, Author, Year, Journal, DOI, Abstract, Author Keywords, Index Keywords, Citations.
- Deduplication: Deduplicate using DOI as primary key, followed by title deduplication; remove entries lacking abstracts and keywords; remove entries irrelevant to the topic; perform secondary fuzzy matching on titles (ignoring case and punctuation).
Appendix B
- Keyword Groups Used for RQ1–RQ3 Coding
- This appendix presents the keyword framework manually coded for 100 core sample articles, comprising challenge categories (C1–C6), integration pathway categories (A1–A6), and thematic evolution categories (E1–E3). During the actual coding process, the coauthors employed a multi-field retrieval approach encompassing “title–abstract–keywords–main text paragraphs”. The categorization of each document was determined based on keyword frequency, semantic orientation, and contextual relevance. Keyword grouping is not employed for automated classification but serves as a basis for ensuring consistency in manual coding.
- B1. Challenge Keywords (RQ1: Identification of AI-HRM Integration Challenges)
- C1. Technical and Data Infrastructure
- Keywords: “data quality”, “data governance”, “data availability”, “data silo”, “IT infrastructure”, “system integration”, “legacy system”, “interoperability”, “cloud platform”, “algorithmic performance”, “model accuracy”, “technical limitations”, “predictive reliability”, “data noise”, “sensor reliability”, “computational capacity”
- C2. Organizational and Strategic Alignment
- Keywords: “strategic alignment”, “organisational readiness”, “change resistance”, “workflow mismatch”, “process redesign”, “organisational inertia”, “cross-departmental coordination”, “top management support”, “AI adoption strategy”, “misaligned objectives”, “organisational capability gaps.”
- C3. Skills and Capability Gap
- Keywords: “skills shortage”, “digital skills”, “AI literacy”, “competence gap”, “training needs”, “upskilling”, “reskilling”, “workforce capability”, “technical skills”, “data literacy”, “skill mismatch”, “learning curve.”
- C4. Trust, Fairness and Ethical Concerns
- Keywords: “algorithmic fairness”, “bias”, “discrimination”, “privacy concerns”, “transparency”, “explainability”, “trust”, “employee acceptance”, “surveillance concerns”, “autonomy”, “ethical risk”, “decision opacity”, “moral implications”, “psychological safety.”
- C5. Institutional and Regulatory Constraints
- Keywords: “regulation”, “compliance”, “labour law”, “legal risk”, “industrial policy”, “standardisation”, “government requirements”, “data protection law”, “GDPR”, “AI Act”, “compliance cost”, “certification”, “audit requirement”, “industry regulation.”
- C6. Sustainability and Green Transition
- Keywords: “sustainability”, “green manufacturing”, “energy efficiency”, “carbon footprint”, “environmental impact”, “green HRM”, “sustainable workforce”, “resource efficiency”, “ESG”, “Industry 5.0”, “human-centric manufacturing”, “circular economy.”
- B2. Approach Keywords (RQ2: Identifying AI-HRM Integration Pathways)
- A1. Algorithmic and XAI Solutions (Algorithms and Explainable AI)
- Keywords: “explainable AI”, “XAI”, “model transparency”, “interpretable model”, “algorithm design”, “federated learning”, “privacy-preserving”, “fairness-aware”, “bias mitigation”, “algorithm auditing”, “predictive analytics”, “machine learning model”, “AI tool integration.”
- A2. Human–AI Collaboration (Human–Machine Collaboration Mechanisms)
- Keywords: “human–AI collaboration”, “decision augmentation”, “co-creation”, “augmented decision-making”, “AI-assisted work”, “hybrid intelligence”, “task allocation”, “interaction design”, “AI interface”, “workflow augmentation”, “cognitive offloading.”
- A3. Organizational Theories (Theory-Driven Approach)
- Keywords: “TAM”, “UTAUT”, “SDT”, “SET”, “RBV”, “OIPT”,
- “sociotechnical system”, “technology acceptance”, “organisational capability”, “organisational adaptability”, “theoretical framework”, “model development.”
- A4. Change and Training Interventions (Change Management and Skills Development)
- Keywords: “change management”, “training intervention”, “learning programme”, “upskilling”, “reskilling”, “leadership support”, “organisational learning”, “HRD”, “capacity building”, “employee readiness”, “training effectiveness.”
- A5. Ethics and Governance Mechanisms (Ethical Governance and Responsibility AI)
- Keywords: “AI governance”, “responsible AI”, “AI ethics”, “privacy protection”, “data governance”, “algorithmic auditing”, “governance framework”, “risk mitigation”, “ethical guideline”, “trust enhancement”, “employee consent”, “ethical compliance.”
- A6. Policy and Standardization
- Keywords:
- “standardisation”, “industry standard”, “ISO”, “policy intervention”, “policy support”, “government incentive”, “regulatory framework”, “national AI strategy”, “benchmarking”, “sector guidelines”, “public governance”, “compliance mechanism”
- B3. Evolution Keywords (RQ3: Theme Evolution and Trend Identification)
- E1. Technological Evolution and Tool Transformation
- Keywords: “AI evolution”, “automation 4.0”, “smart manufacturing”, “deep learning”, “LLM”, “generative AI”, “digital twin”, “cyber-physical system”, “predictive maintenance”, “intelligent sensing.”
- E2. Organizational Transformation
- Keywords: “workflow transformation”, “organisational redesign”, “HRM digitalisation”, “HR analytics evolution”, “workplace automation”, “organisational maturity”, “AI adoption stage”, “integration trajectory”, “hybrid operation model.”
- E3. Human-Centric Values and Governance Shift
- Keywords: “human-centric”, “employee experience”, “ethical governance”, “AI governance maturity”, “employee empowerment”, “psychological contract”, “well-being”, “trust-building mechanisms”, “responsible adoption”, “Industry 5.0 governance.
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| Study | Manufacturing Focus | Analytical Structure | Multi-Level Perspective |
|---|---|---|---|
| [13] | No | AI-HRM interactions | No |
| [14] | No | Application-oriented review | No |
| [15] | Partial | Theoretical tensions | Limited |
| This study | Yes | Challenges–Approaches–Evolution | Macro–Meso–Micro (MLEF) |
| Coding | Core Concept | No of Documents = 100 | High-Frequency Association with HR Modules |
|---|---|---|---|
| C1 Technical & data infrastructure | Insufficient foundational conditions—such as algorithmic performance, data quality and integration, IT infrastructure, and security—are required for deploying AI systems in HR scenarios, leading to unstable model implementation or biased outcomes. | 48 | Training and development, employee safety and health, employee relations and engagement |
| C2 Organizational & strategic alignment | AI-HRM initiatives lack alignment with corporate strategy, HR strategy, and business processes. Unclear organizational structures and responsibility boundaries, coupled with inadequate cross-departmental collaboration and resource allocation, often result in AI projects operating in isolation. | 37 | Training and development, performance management, recruitment and staffing |
| C3 Skills & capability gaps | Managers and frontline staff commonly lack data literacy and AI proficiency, while HR teams demonstrate insufficient capabilities in algorithmic understanding, project management, and change facilitation. This results in “technology being available but personnel unable to utilize it” and “systems lying idle or being used in simplified ways”. | 67 | Training and development, employee safety and health, performance management |
| C4 Trust & ethical concerns | Employees and managers harbor concerns regarding fairness, transparency, and privacy protection in sensitive areas such as recruitment, performance evaluation, and remuneration. Fears of being “replaced by machines” or subjected to unfair treatment undermine trust in and willingness to adopt the systems. | 52 | Training and development, employee safety and health, performance management |
| C5 Policy & institutional environment | External regulations and standards lag or remain uncertain, while internal governance systems are incomplete. AI-HRM practices lack clear boundaries regarding data compliance, labor legal liabilities, and algorithmic accountability, leaving enterprises exposed to compliance risks and regulatory vacuums. | 8 | Training and development, employee safety and health, employee relations and engagement |
| C6 Sustainability & green transition | Insufficient mechanisms exist to align AI-HRM with green manufacturing, environmental performance, and social responsibility objectives. Green capability development and employee engagement remain inadequate, with AI predominantly serving efficiency and cost reduction rather than genuinely supporting sustainable and green transition. | 12 | Training and development, performance management, employee relations and engagement |
| Approach Category | Core Methods/Solutions | Typical Theoretical Foundations | Number of Supporting Documents |
|---|---|---|---|
| A1: Algorithmic & XAI Solutions | Explainable Artificial Intelligence (XAI) Differential privacy & federated learning Algorithmic matching for recruitment and performance Bias detection and mitigation | Algorithm transparency frameworks; Organizational Information Processing Theory (OIPT) | 51 |
| A2: Human–AI Collaboration | AI-HR co-decision interfaces Chatbot-assisted HR processes Human–AI interaction in feedback and development | Human–AI Teaming (HAT); Socio-Technical Systems Theory (STST) | 28 |
| A3: Organizational Theories | Technology adoption mechanisms Digital HRM governance Strategic integration of AI within HR systems | TAM; Resource-Based View (RBV); Self-Determination Theory (SDT); Social Exchange Theory (SET); OIPT | 37 |
| A4: Change & Training Interventions | Reskilling and upskilling programs AI literacy and competence development Leadership-driven change management | Organizational Change Theory; Learning Theory | 64 |
| A5: Ethics and Governance Mechanisms | Algorithm audits Fairness and bias mitigation Transparency and risk management protocols | Responsible AI (RAI) models; AI Ethics Frameworks | 42 |
| A6: Policy & Standardization | ISO 30414 human capital reporting Regulatory compliance (e.g., EU AI Act) Industry/sector guidelines for HR analytics | Institutional Theory; Compliance Theory | 22 |
| Dimension | Category | Frequency N | Percentage % |
|---|---|---|---|
| Year | 2000–2010 | 7 | 2 |
| 2011–2015 | 10 | 2.9 | |
| 2016–2020 | 49 | 14.1 | |
| 2021–2025 | 281 | 81 | |
| document type | article | 308 | 88.8 |
| review | 39 | 11.2 | |
| categories (top 5) | management | 46 | 13.3 |
| business | 21 | 6.1 | |
| environmental sciences | 19 | 5.5 | |
| engineering, electrical & electronic | 19 | 5.5 | |
| computer science, information systems | 18 | 5.2 | |
| research areas (top 5) | business & economics | 66 | 19 |
| engineering | 65 | 18.7 | |
| computer science | 41 | 11.8 | |
| environmental sciences & ecology | 21 | 6.1 | |
| science & technology—other topics | 19 | 5.5 |
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Wu, Q.; Gao, X.; Lipovka, A. Integration of Artificial Intelligence into Human Resource Management in Manufacturing Enterprises: A Systematic Literature Review of Challenges, Approaches, and Evolution (2000–2025). Sustainability 2026, 18, 2618. https://doi.org/10.3390/su18052618
Wu Q, Gao X, Lipovka A. Integration of Artificial Intelligence into Human Resource Management in Manufacturing Enterprises: A Systematic Literature Review of Challenges, Approaches, and Evolution (2000–2025). Sustainability. 2026; 18(5):2618. https://doi.org/10.3390/su18052618
Chicago/Turabian StyleWu, Qunwei, Xudong Gao, and Anastassiya Lipovka. 2026. "Integration of Artificial Intelligence into Human Resource Management in Manufacturing Enterprises: A Systematic Literature Review of Challenges, Approaches, and Evolution (2000–2025)" Sustainability 18, no. 5: 2618. https://doi.org/10.3390/su18052618
APA StyleWu, Q., Gao, X., & Lipovka, A. (2026). Integration of Artificial Intelligence into Human Resource Management in Manufacturing Enterprises: A Systematic Literature Review of Challenges, Approaches, and Evolution (2000–2025). Sustainability, 18(5), 2618. https://doi.org/10.3390/su18052618

