2.1.1. Search Strategy
The search string was designed to ensure the relevance and alignment of the retrieved studies with the main objective of this research: exploring the promotion of tourism events in low-density regions through the use of digital technologies. To achieve this, four main groups of terms were included, covering tourism, low-density regions, digital technologies, and tourism experiences.
The terms related to tourism touris * and turis * were chosen to broadly capture literature within the tourism field. Terms such as rural, low-density, and sparsely populated were used to focus the search on studies dealing specifically with areas characterized by a low population density. The inclusion of territory * and region * helped emphasize the territorial and regional aspects of tourism development and promotion.
The group containing web *, platform, software, and digital targeted studies addressing the use of digital technologies, an essential dimension of the research. Finally, terms like promo *, experiences, visit *, event, and activity were included to ensure that the search captured work related to the actual promotion of events and visitor experiences.
To this end, the following search string was used—refined to ensure alignment with the research objectives:
(touris * OR turis *) AND (rural OR low-density OR sparsely-populated) AND (territory * OR region *) AND (web * OR platform OR software OR digital) AND (promo * OR experiences OR visit * OR event OR activity)
The literature search was conducted in the Scopus and Web of Science databases. This decision to use Scopus and Web of Science as the primary databases was based on their wide recognition for quality and their comprehensive coverage of peer-reviewed academic literature.
The temporal filter restricting the review to studies published from 2014 onward reflects the intention to capture the most recent and relevant trends in the application of digital technologies to the tourism sector, particularly given the rapid evolution of such tools in recent years.
The search was carried out on 9 October 2024, thus covering articles published from 2014 up to that date, yielding 117 results in the Web of Science database and 232 in Scopus, for a combined total of 349 records. Duplicate entries appearing in both databases were subsequently removed, resulting in a final set of 254 documents.
2.1.5. Results
Table 1 presents a synthesis of key characteristics of the studies included in the analysis.
Each study included in
Table 1 is summarized below, with a focus on the problem addressed, the proposed digital solution, the implementation process, and the reported outcomes. This analysis supports the interpretation of how digital strategies are being applied in the context of low-density tourism.
A dashboard to enable new opportunities for rural development by overcoming the dominant segmentation of European pilgrimage routes [
6] addresses the existence of under-visited points of interest in areas adjacent to major European pilgrimage routes. The authors argue that rural regions along these routes have the potential to enhance the experience of both pilgrims and tourists. To unlock this potential, they propose the development of an IT platform to support the planning of individual journeys, integrating information on lesser-known points of interest.
The platform is presented as a key tool to map thousands of such locations and to position pilgrimage routes as catalysts for local development. The study reports on work carried out during 2021 and 2022 across four main pilgrimage routes: the Camino de Santiago (in Spain and Portugal); the Via Francigena, Via Romea Strata, and Via Romea Germanica (from Northern Europe to Rome); St. Olav’s Way (in Norway); and the Way of Mary (in Slovakia, Hungary, and Romania). Originally, the platform was designed for three user profiles: pilgrims/tourists, promoters of points of interest, and administrators responsible for creating and approving content and managing offers. However, the authors later identified the need for a fourth interface—a dashboard for local decision-makers—aimed at supporting the development of infrastructure and services for visitors. This dashboard was intended to guide public authorities in promoting sustainable and coordinated interventions along the routes.
The authors note challenges during the project’s implementation, particularly in designing itineraries capable of attracting visitors to surrounding territories. They acknowledge the project’s potential but also its geographical limitations. A beta version of the application was released, and future work is expected to focus on further development of the dashboard for local governance.
An electronic negotiation platform for tourism in low-density regions was proposed in the study [
7]. According to the authors’ analysis, traditional platforms tend to replicate the logic of physical stores in digital form, where products and services are displayed with fixed prices and no room for prior negotiation. This model, they argue, is ill-suited to the context of low-density regions such as the Douro Valley, where visibility and market access are limited, and the promotion of tourism products and services faces significant challenges.
To address this issue, they propose the development of an electronic negotiation platform specifically for the tourism sector in the Douro region. Unlike conventional platforms, this solution enables users not only to explore available offers but also to negotiate terms or, if no suitable option is found, to submit their own proposals. Tourism service providers can then review and respond to these proposals, establishing a process of mutual adjustment between supply and demand. The aim is to create a more dynamic interaction between tourists and tour operators, better aligned with visitors’ preferences and the region’s specific context. The prototype developed consists of a web-based platform, representing an initial step toward validating a bidirectional e-commerce paradigm for tourism in sparsely populated areas. The platform also supports direct communication between customers and suppliers, reinforcing its interactive and participatory nature. As part of future developments, the authors plan to conduct testing involving both local tour operators and tourist groups in the Douro Valley, to assess the level of acceptance and to evaluate how well the platform meets the needs of key stakeholders.
The Viv@vó Project [
20] addresses the progressive erosion of intangible cultural heritage in rural communities. These regions preserve a wealth of traditional knowledge and practices that are at risk of disappearing, largely because such knowledge is predominantly held by the elderly. The authors argue that digitalization can serve as a crucial tool for safeguarding and transmitting this heritage to future generations. They also highlight the growing interest in what they call experiential tourism, where visitors seek authentic, culturally immersive experiences. Within this context, rural areas are identified as holding significant, yet largely untapped, potential for the development of this tourism segment.
To bridge the gap between traditional knowledge and tourist demand, the project proposes the development of a digital platform entitled Viv@vó—Living in Grandma’s House. The platform is designed to support the identification, selection, and dissemination of local intangible heritage, offering visitors the opportunity to engage in genuine cultural experiences, such as listening to personal stories while sharing a meal in a grandmother’s home.
The solution comprises a web application for event promotion and a mobile application for Android devices, tailored to support visitor needs. The web application, built using the Laravel framework, manages a database that includes information on events, participating grandmothers, and local points of interest. The mobile application incorporates location-based notifications, social media authentication, event and participant listings, and mapping functionalities. In parallel, a digital repository of oral testimonies from the grandmothers was created, with the aim of preserving these valuable narratives and traditions. The implementation of the project followed several key stages: an ethnographic survey, the definition of criteria for participant selection, and the organization of pilot tourism experiences. The authors contend that the creation of a digital repository of intangible cultural knowledge represents a meaningful contribution to the preservation of rural cultural heritage. Furthermore, the platform provides an innovative means of promoting and marketing authentic cultural experiences, with the potential to stimulate tourism demand in low-density regions. From a social perspective, the project has also contributed to the recognition of older adults as vital custodians of knowledge, while helping to combat social isolation in rural settings.
The VIDA-HTL web application [
13] affirms the need to reactivate vulnerable areas through the promotion of archaeological heritage. The authors state that one of the most appropriate strategies for promoting this heritage is the creation of routes that contain these points of interest.
To improve the appreciation of this cultural heritage, the authors suggest the creation of an application that integrates the geolocation of these archaeological assets and that allows the creation of flexible itineraries around the Guadalquivir River valley, in Spain. The solution implemented involves the creation of a web application called VIDA-HTL, in which the user can search for points of interest by location and historical period, among other criteria. The application also allows users to create personalized itineraries that can be traveled on foot or by motorized vehicle even when the user is offline. The app also includes a hub that allows users to share personalized maps and events, aiming to encourage interaction between users. Registered users can also rate points of interest and itineraries. According to the authors, more than 900 points of interest have been georeferenced, and 49 itineraries are proposed in the application.
The authors claim that the application helped to promote knowledge and appreciation of the region’s cultural heritage, contributed to local development, and was effective in promoting sustainable tourism.
MoGeo, is a mobile application to promote geotourism in the Molise Region (Southern Italy) [
12]. Convinced that mobile applications can strongly support the promotion of geotourism, especially in rural and inland areas, less urbanized, the authors of this article propose the development of a mobile application that aims to provide diverse information on geotourism. Their aim is not only to promote the sites but also to provide information on their accessibility and safety.
The application is described by its creators as having been developed with the aim of promoting places of geological interest and itineraries and places of cultural interest and natural beauty. To this end, the application presents “cards” with the description of selected places of geological interest, a glossary of scientific terms, a simple lithological map of the region, itineraries, and other places of cultural interest and natural beauty. Each “card” contains information about a place that allows the tourist to understand and visit it independently. One of the concerns of the creators of the application was the safety of tourists due to possible dangers and geological instabilities. This information was also included on the cards of each site. The application was developed with a web and a mobile version.
The application was tested in the prototype phase and received a positive evaluation from a group of users without training in geology. The usability, fluidity of the application, and the fact that it is intuitive were highlighted as strong points. The authors highlighted that there were improvements that needed to be made to the application, particularly regarding the low resolution of images on mobile devices.
The article Remote management of visits to points of interest in low-density rural territories [
22] explores the challenges associated with managing tourist visits in areas with a low population density.
To address these challenges, the authors propose the development of a digital platform that enables tour operators to register and describe points of interest, while allowing tourists to consult, book, and access these locations autonomously. In order to facilitate access without requiring on-site staff, the solution includes the use of IoT devices to monitor, authorize, and control tourist access remotely.
The prototype comprises both a web application and a mobile application. The web portal enables operators to register and characterize points of interest and provides access to statistical data on visitation. Each site is equipped with IoT devices, connected via GSM/3G and incorporating relays and electronic locks, thereby allowing tourists to gain access independently. The mobile application enables tourists to search for sites, make reservations, and use their mobile device as a digital key for entry. The article also reports that user testing was conducted to evaluate the platform, during which several suggestions for improvement were gathered.
The article Tourism information platform for low-density territories: the Douro region [
14] highlights the challenges faced by tourists who wish to visit multiple points of interest within a limited timeframe. According to the authors, the geographical dispersion of attractions in the Douro region, combined with varying opening hours, makes it difficult to plan efficient travel routes. In addition, tourists often encounter difficulties in accessing reliable and consolidated information about these sites.
To address these issues, the authors propose the development of a centralized platform that aggregates data on points of interest, events, and tourist routes, and leverages this information to support the optimization of travel itineraries. The proposed solution involves the creation of a database containing detailed information on tourist attractions, alongside a web application that allows tour operators to access, update, and manage this content. The platform also enables end users to consult the data and generate optimized routes according to their preferences and constraints.
At the time of publication, the project remains in the prototype stage. The authors acknowledge several limitations, including the lack of multilingual support, which may restrict the platform’s accessibility to international users. This limitation arises from the fact that the data collected from tourism service providers’ websites are predominantly in English and Portuguese. Addressing this issue through the inclusion of additional language options is identified as a key area for improvement. Looking ahead, the authors outline several directions for future development, including the integration of technologies such as augmented reality, the use of QR codes, and the implementation of visitor flow monitoring systems.
2.1.6. Discussion
The selected articles generally provide relevant insights in response to the proposed research question. All studies clearly define the problems they seek to address and the specific types of tourist attractions they aim to promote, often grounded in the cultural, historical, or natural heritage of low-density regions. However, it is important to note that the majority of the applications described remain at the prototype stage and have not been fully implemented or evaluated in real-world contexts. This significantly limits the ability to assess their actual impact on tourism promotion and regional development.
Based on the analysis of the seven articles included in the review, the five research questions (RQ1–RQ5) are addressed as follows:
Regarding RQ1, which seeks to understand the motivation behind the creation of digital applications to promote tourism in low-density territories, all of the studies analyzed share a common objective: to foster sustainable tourism development in low-density and often overlooked regions. A common motivation identified across the seven articles is the imperative to enhance both the visibility and the economic sustainability of these areas by leveraging digital platforms to highlight their distinct cultural, historical, and natural assets. In several cases, these tools also aim to facilitate communication between visitors and local service providers.
For instance, the study presented in [
6] seeks to reposition lesser-known segments of pilgrimage routes as integral elements within a broader tourism strategy. In Ref. [
20], the emphasis lies on preserving intangible cultural heritage through immersive, intergenerational experiences. Similarly, Refs. [
15,
17] focus on the valorization of archaeological and geological heritage, respectively, to stimulate rural revitalization. The motivation in [
7] stems from the need to foster a more dynamic interaction between tourism supply and demand by proposing negotiation-based offerings tailored to the specific context of the Douro Valley. Meanwhile, works such as [
14,
22] underscore the role of smart technologies and route optimization in improving tourist flow efficiency and access to dispersed points of interest.
Across all cases, these initiatives reflect a strategic intent to promote regional development, diversify local economies, and cultivate more inclusive, authentic, and contextually grounded tourism experiences.
The analysis of the seven articles shows a variety of activities and events being promoted (RQ2), all aimed at supporting tourism in low-density regions. These range from cultural and heritage experiences [
20], archaeological and geological heritage [
12,
13], to pilgrimage trails [
6]. The analysis also suggests that most of the studies analyzed tend to focus on a specific type of tourism experience, often favoring either cultural heritage, nature-based activities, or iconic routes. While these are important elements, this narrow focus limits the ability of visitors to plan more diverse and enriching itineraries that reflect the full spectrum of what low-density regions have to offer. In most studies, both the regional tourism operators and the platform administrators are responsible for inserting the tourist experiences, as well as for their maintenance. In some cases, administrators use databases or other types of information available in the geographic areas where they propose to promote these events. In one [
7] of the studies, it is even possible for customers to propose personalized experiences. These experiences are then negotiated by the tourism promoters. There is concern among some of the authors about giving autonomy to application users so that they can create personalized routes based on different points of interest.
With respect to RQ3, which examines the extent to which platforms consider accessibility for individuals with functional limitations—including reduced mobility, sensory impairments, and cognitive or developmental conditions—in the promotion of events and activities, accessibility stands out as the least developed aspect in the studies analyzed. Only four of the seven articles reviewed [
6,
12,
14,
22] make any reference to accessibility concerns. However, none of these provide detailed information on how accessibility features are implemented within the platforms, nor do they explain how such information is communicated to users. In the remaining studies, accessibility is not mentioned at all. This points to a significant gap in current digital tourism strategies, particularly considering the increasing emphasis on inclusive and accessible tourism experiences. There remains a pressing need to place greater emphasis on the promotion of truly inclusive tourism. It is essential that more platforms prioritize accessibility and ensure that all individuals, regardless of their specific needs, are able to participate in and benefit from the tourism experiences being offered.
The analysis of the seven studies offers several insights into how ticket reservation strategies can enhance the convenience and effectiveness of travel planning, particularly in low-density areas where infrastructure and human resources are often limited. Among the seven platforms reviewed, six [
6,
7,
20,
21,
22,
23] incorporate some form of ticketing or reservation functionality. In certain cases, users are able to explore attractions and purchase tickets directly through the application. Other solutions, such as the one presented in [
22], integrate reservation systems with IoT technology, allowing visitors to book and access remote sites independently. This not only facilitates smoother travel planning but also addresses the logistical constraints typical of sparsely populated regions, where on-site staff may not always be available to manage access.
The platform described in [
7] takes a different approach, offering a more interactive model. Rather than booking pre-defined experiences, users can submit their own proposals and negotiate directly with tourism operators. While this does not constitute a conventional reservation system, it promotes a more flexible mode of travel planning, more closely aligned with individual preferences.
Overall, although the implementation of such features is still at different stages of development, and in some instances limited to the prototype stage, the examples discussed demonstrate how reservation strategies can reduce uncertainty, enhance autonomy, and provide practical tools to support more efficient and confident travel planning. However, strategies that enable users to browse and book tourism experiences in an integrated manner, as part of a specific interest, itinerary, or regional plan, could contribute to a richer experience, more closely tailored to each visitor’s profile.
The review of the seven selected studies indicates that most technological solutions aimed at promoting tourism in low-density regions have not yet progressed beyond the prototype phase. Only a few platforms, such as VIDA-HTL [
13], are reported as implemented, while others, like rurAllure [
6] and MoGeo [
12], have been developed and tested but remain either in beta form or lack evidence of continued public deployment.
This limited progression constrains the assessment of their real-world impact. None of the articles offer quantitative data on the platforms’ influence on tourist flows or regional economic development. Nevertheless, the proposed solutions reflect a clear awareness of the structural constraints typical of sparsely populated areas and offer innovative responses. Even in their early stages, these applications point to valuable directions for future development. They suggest that digital tools can enhance visibility, support the autonomous exploration of local heritage, and promote more adaptive and participatory tourism models. However, the lack of mature implementations and longitudinal data makes it difficult to draw firm conclusions about their sustained impact on tourism in low-density regions.