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Article

An Examination of Revisit Intention Based on Perceived Smart Tourism Technology Experience

1
Faculty of Hospitality and Tourism Management, Macau University of Science and Technology, Aveida Wai Long, Taipa, Macao, China
2
Department of Tourism Management, College of Social Sciences, Gangneung-Wonju National Univesity, Jukheon-gil 7, Gangneung-si 25457, Gangwon-do, Korea
*
Author to whom correspondence should be addressed.
Academic Editor: Wansoo Kim
Sustainability 2021, 13(2), 1007; https://doi.org/10.3390/su13021007
Received: 24 November 2020 / Revised: 4 January 2021 / Accepted: 14 January 2021 / Published: 19 January 2021
With the development of sustainable technology and the continuous innovation of people’s travel styles, smart tourism technology (STT) is widely used in various tourism fields. STT has changed the traditional travel experience while enhancing destination competitiveness. This study examines the relationships between perceived STT experience, travel experience, and revisit intention. A total of 312 valid questionnaires were collected from tourists who had the experience of using local STT in Macau. A structural equation modeling (SEM) was used to test the proposed model, and the results showed that perceived STT experience had a significant influence on the travel experience, and travel experience had a significant influence on revisit intention. The results of the research have provided valuable information for managers who are concerned about the development of STT. In addition, when designing and developing STT websites or programs, it provides effective references and suggestions for merchants or related developers of tourism destinations to formulate scientific strategies to deal with market competition, thereby enhancing the destination’s own competitiveness. View Full-Text
Keywords: smart tourism technology; perceived smart tourism technology experience; travel confidence benefit; travel enjoyment; travel satisfaction; revisit intention smart tourism technology; perceived smart tourism technology experience; travel confidence benefit; travel enjoyment; travel satisfaction; revisit intention
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MDPI and ACS Style

Pai, C.; Kang, S.; Liu, Y.; Zheng, Y. An Examination of Revisit Intention Based on Perceived Smart Tourism Technology Experience. Sustainability 2021, 13, 1007. https://doi.org/10.3390/su13021007

AMA Style

Pai C, Kang S, Liu Y, Zheng Y. An Examination of Revisit Intention Based on Perceived Smart Tourism Technology Experience. Sustainability. 2021; 13(2):1007. https://doi.org/10.3390/su13021007

Chicago/Turabian Style

Pai, Chenkuo, Sangguk Kang, Yumeng Liu, and Yingchuan Zheng. 2021. "An Examination of Revisit Intention Based on Perceived Smart Tourism Technology Experience" Sustainability 13, no. 2: 1007. https://doi.org/10.3390/su13021007

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