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Journal: Sustainability, 2021
Volume: 13
Number: 5636
Article:
Comparing Passenger Satisfaction, Employees’ Perspective and Performance on Quality and Safety Indicators: A Field Study
Authors:
by
Luca D’Alonzo, Maria Chiara Leva and Edgardo Bucciarelli
Link:
https://www.mdpi.com/2071-1050/13/10/5636
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