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Open AccessArticle

Constructive Leadership and Employee Innovative Behaviors: A Serial Mediation Model

1
Norwegian School of Hotel Management, University of Stavanger, 4036 Stavanger, Norway
2
EU Business School, 80339 Munich, Germany
3
Faculty of Tourism, Eastern Mediterranean University, Famagusta 99628, North Cyprus
*
Author to whom correspondence should be addressed.
Sustainability 2020, 12(7), 2592; https://doi.org/10.3390/su12072592
Received: 15 January 2020 / Revised: 20 March 2020 / Accepted: 23 March 2020 / Published: 25 March 2020
This study aims to examine the influence of constructive leadership practices on the service innovative behaviors of hotel employees by a serial mediation system that treats employee psychological safety and employee creativity as mediators. Empirical data were collected from full-time frontline hotel employees in Antalya, Turkey. By using both convenience and judgmental sampling methods, this study included 357 hotel employees. The results provide empirical evidence for all suggested hypothesized associations. In particular, the findings display that psychological safety and engagement in creative work tasks play intervening roles (in the form of a chain) in the indirect influence of constructive leadership on employee perceptions regarding their service innovative culture. The current work provides practical contributions for hotel industry professionals who are in the treatment of implementing psychological safety and employee creativity, in order to establish innovative service culture in the hotel setting. The paper is among the first studies to investigate a serial mediation model to analyze which constructive leadership practices influence their innovative service culture. View Full-Text
Keywords: constructive leadership; safety; creativity; innovative behavior; hospitality industry; serial mediation constructive leadership; safety; creativity; innovative behavior; hospitality industry; serial mediation
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Arasli, H.; Arici, H.E.; Kole, E. Constructive Leadership and Employee Innovative Behaviors: A Serial Mediation Model. Sustainability 2020, 12, 2592.

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