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Open AccessArticle

Digitalization: An Opportunity for Contributing to Sustainability From Knowledge Creation

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PMQ Research Group, ETSII, Universidad Politécnica de Madrid José Gutiérrez Abascal 2, 28006 Madrid, Spain
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ETSII, Universidad Politécnica de Madrid, José Gutiérrez Abascal 2, 28006 Madrid, Spain
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Customer and Business Services (CBS) division at IATA, 1215 Geneva, Switzerland
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Data & Digital Content Department, MACS-BIS division at IATA, QC H4Z 1M1 Montreal, Canada
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Author to whom correspondence should be addressed.
Sustainability 2020, 12(4), 1460; https://doi.org/10.3390/su12041460 (registering DOI)
Received: 31 December 2019 / Revised: 22 January 2020 / Accepted: 11 February 2020 / Published: 15 February 2020
(This article belongs to the Special Issue Smart Production Operations Management and Industry 4.0)
This paper aims at exploring the perspective of sustainability when digital transformation is adopted by one organization, although it was not the first goal targeted. Two different cases are analyzed, covering manufacturing and service industries. In those cases different factors will be analyzed, mainly focused on the positive effects of knowledge creation facilitated by direct or indirect application of digitalization. Specific analysis of different cases were carried out to identify different initiatives and the impact on environmental performance. The positive effects of the institutional dimension were also assessed.
Keywords: digital transformation; industry 4.0; sustainability; air transport; organizational strategies; knowledge creation digital transformation; industry 4.0; sustainability; air transport; organizational strategies; knowledge creation
MDPI and ACS Style

Ordieres-Meré, J.; Remón, T.P.; Rubio, J. Digitalization: An Opportunity for Contributing to Sustainability From Knowledge Creation. Sustainability 2020, 12, 1460.

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