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Article

How Does Workplace Romance Influence Employee Performance in the Hospitality Industry?

1
Center for Converging Humanities, KyungHee University, Seoul 02447, Korea
2
Department of Culinary Arts and Food Service Management, KyungHee University, Seoul 02447, Korea
*
Author to whom correspondence should be addressed.
Sustainability 2020, 12(13), 5478; https://doi.org/10.3390/su12135478
Received: 25 May 2020 / Revised: 3 July 2020 / Accepted: 6 July 2020 / Published: 7 July 2020
(This article belongs to the Collection Intention and Tourism/Hospitality Development)
With the aim of providing insights to scholars, administrators, and managers on how an employee’s romantic involvement influences job engagement and performance, this study examined workplace romance as a psychological mechanism for determining job performance. A total of 224 deluxe hotel employees in South Korea participated in the research. The results indicate that workplace romance significantly affects employees’ job engagement and performance. Employees who sustain a favorable and positive relationship with others in their organization eventually exhibit increased work effectiveness, which then exerts a constructive effect on hotel services and performance. Moreover, workplace romance experience can significantly improve the effect of workplace romance on job engagement. The paper also discusses limitations and future research directions. View Full-Text
Keywords: workplace romance; job engagement; job performance; deluxe hotel workplace romance; job engagement; job performance; deluxe hotel
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MDPI and ACS Style

Jung, H.S.; Yoon, H.H. How Does Workplace Romance Influence Employee Performance in the Hospitality Industry? Sustainability 2020, 12, 5478. https://doi.org/10.3390/su12135478

AMA Style

Jung HS, Yoon HH. How Does Workplace Romance Influence Employee Performance in the Hospitality Industry? Sustainability. 2020; 12(13):5478. https://doi.org/10.3390/su12135478

Chicago/Turabian Style

Jung, Hyo S., and Hye H. Yoon. 2020. "How Does Workplace Romance Influence Employee Performance in the Hospitality Industry?" Sustainability 12, no. 13: 5478. https://doi.org/10.3390/su12135478

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