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Search Results (9)

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Keywords = deluxe hotel

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17 pages, 731 KiB  
Article
The Generation-Based Effects of the Fear of COVID-19 on Deluxe Hotel Employees’ Responses
by Hyosun Jung, Yu Hyun Hwang, Yoon Sik Jung and Hye Hyun Yoon
Sustainability 2024, 16(22), 9674; https://doi.org/10.3390/su16229674 - 6 Nov 2024
Viewed by 1135
Abstract
Purpose: While the COVID-19 pandemic has presented challenges to many organizations, overcoming it has also provided an opportunity to refocus organizational sustainability. This study examined the relationship between the perceived fear of COVID-19 among deluxe hotel employees and their ages, psychological well-being, and [...] Read more.
Purpose: While the COVID-19 pandemic has presented challenges to many organizations, overcoming it has also provided an opportunity to refocus organizational sustainability. This study examined the relationship between the perceived fear of COVID-19 among deluxe hotel employees and their ages, psychological well-being, and turnover intent. It also tested the moderating effect of these employees’ sense of calling on the aforementioned relationship. Design/methodology/approach: The collected data were analyzed using Analysis MOment Structure (AMOS) and the Statistical Package for the Social Sciences (SPSS). The five hypotheses were validated using structural equation modeling and multi-group analysis. Findings: The results showed that the fear of COVID-19 was strong among young employees (Beta = −0.160) and that employees’ psychological well-being (Beta = −0.299) diminished as this fear grew. Psychological well-being negatively influenced turnover intent (Beta = −0.234). Finally, the fear of COVID-19 exerted a minimal effect on the psychological well-being of employees with a strong sense of calling. Full article
(This article belongs to the Special Issue New Insights in Organizational Well-Being and Sustainable Behavior)
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16 pages, 519 KiB  
Article
Impact of Hotel Employees’ Psychological Well-Being on Job Satisfaction and Pro-Social Service Behavior: Moderating Effect of Work–Life Balance
by Hyo-Sun Jung, Yu-Hyun Hwang and Hye-Hyun Yoon
Sustainability 2023, 15(15), 11687; https://doi.org/10.3390/su151511687 - 28 Jul 2023
Cited by 14 | Viewed by 10133
Abstract
This study investigates how deluxe hotel employees’ perceptions of their own psychological well-being impact their job satisfaction and pro-social service behavior. It also examines the moderating effect of work–life balance on the relationship between psychological well-being and job satisfaction. A self-administered questionnaire was [...] Read more.
This study investigates how deluxe hotel employees’ perceptions of their own psychological well-being impact their job satisfaction and pro-social service behavior. It also examines the moderating effect of work–life balance on the relationship between psychological well-being and job satisfaction. A self-administered questionnaire was distributed to 275 deluxe hotel employees using convenience sampling. First, of the studied sub-factors of employee psychological well-being, positive relationships increased job satisfaction the most, followed by self-acceptance, purpose in life, and environmental mastery. Second, deluxe hotel employees’ job satisfaction positively impacted their pro-social service behavior. Third, the positive effect of one sub-factor of psychological well-being, purpose in life, had a stronger impact on job satisfaction in respondents with high levels of work–life balance. Theoretical and practical implications, as well as limitations and future research directions, are discussed. Full article
(This article belongs to the Special Issue Occupational and Organizational Psychology and Behavior Analysis for Sustainable Development)
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16 pages, 519 KiB  
Article
The Effects of Workaholism on Employee Burnout and Turnover Intent at Deluxe Hotels during the COVID-19 Pandemic: Evidence across Generations
by Hyo-Sun Jung, Yoon-Sik Jung and Hye-Hyun Yoon
Sustainability 2023, 15(6), 5227; https://doi.org/10.3390/su15065227 - 15 Mar 2023
Cited by 9 | Viewed by 4706
Abstract
The coronavirus has caused unprecedented damage to the hospitality industry that cannot be compared to those caused by previous global crises. This study hypothesized that employee burnout and turnover intent can vary depending on their perceptions of workaholism, with the assumption that workaholism’s [...] Read more.
The coronavirus has caused unprecedented damage to the hospitality industry that cannot be compared to those caused by previous global crises. This study hypothesized that employee burnout and turnover intent can vary depending on their perceptions of workaholism, with the assumption that workaholism’s negative impact differs across generations. This study demonstrated that workaholism among hotel employees tends to increase their burnout and turnover intent. The examination of the intergenerational moderating role in the relationship between the influence of workaholism on burnout and turnover intent revealed that compared to Generations X and Y, Generation Z has a stronger negative relationship with workaholism. Full article
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13 pages, 560 KiB  
Article
The Effect of Social Undermining on Employees’ Emotional Exhaustion and Procrastination Behavior in Deluxe Hotels: Moderating Role of Positive Psychological Capital
by Hyo-Sun Jung and Hye-Hyun Yoon
Sustainability 2022, 14(2), 931; https://doi.org/10.3390/su14020931 - 14 Jan 2022
Cited by 11 | Viewed by 4123
Abstract
The purpose of this study was to determine if social undermining as perceived by frontline employees significantly affects their emotional exhaustion and procrastination behavior and to clarify the moderating role of positive psychological capital. A total of 310 deluxe hotel employees in South [...] Read more.
The purpose of this study was to determine if social undermining as perceived by frontline employees significantly affects their emotional exhaustion and procrastination behavior and to clarify the moderating role of positive psychological capital. A total of 310 deluxe hotel employees in South Korea participated in this study by completing a self-administered questionnaire. The study results showed that social undermining perceived by deluxe hotel employees positively influenced their emotional exhaustion. In addition, when emotional exhaustion became severe, employees’ procrastination behavior, which harmed their organizations, increased. Additionally, the findings suggest a mediating effect, thereby indicating that employees’ procrastination behaviors may increase when they experience emotional exhaustion resulting from social undermining. When employees perform their jobs with a positive attitude in a work situation, the negative influence of social undermining and emotional exhaustion may be partially offset. Limitations and future research directions are also discussed. Full article
(This article belongs to the Special Issue Organizational Climate and Workplace Well-Being towards Employees’ Sustainable Behavior in the Hospitality Industry)
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13 pages, 458 KiB  
Article
Generational Effects of Workplace Flexibility on Work Engagement, Satisfaction, and Commitment in South Korean Deluxe Hotels
by Hyo-Sun Jung and Hye-Hyun Yoon
Sustainability 2021, 13(16), 9143; https://doi.org/10.3390/su13169143 - 16 Aug 2021
Cited by 19 | Viewed by 8007
Abstract
This study examined the effects of workplace flexibility at deluxe hotels on work engagement, satisfaction, and commitment, to determine the moderating effect of generational characteristics (Generation X, Y, and Z). A total of 277 deluxe hotel employees in South Korea participated in the [...] Read more.
This study examined the effects of workplace flexibility at deluxe hotels on work engagement, satisfaction, and commitment, to determine the moderating effect of generational characteristics (Generation X, Y, and Z). A total of 277 deluxe hotel employees in South Korea participated in the research. The results confirmed the positive effects of workplace flexibility on the engagement and satisfaction of deluxe hotel employees; second, employees’ work engagement had a positive effect on their satisfaction; third, employees’ satisfaction had a positive impact on employees’ commitment; and fourth, the influence of workplace flexibility on engagement did not differ by generation. However, Generation Z showed the largest increase in employee engagement resulting from work flexibility. This result signifies that, when compared to other generations, Generation Z places great importance on workplace flexibility. This study suggests that deluxe hotels should create flexible policies and organizational climates to increase employees’ work engagement, satisfaction, and commitment. The paper also discusses limitations and future research directions. Full article
(This article belongs to the Special Issue Strategic Challenges in Sustainable Human Resources Management)
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15 pages, 709 KiB  
Article
Waterfront Hotels’ Chillers: Energy Benchmarking and ESG Reporting
by Chammy Lau, Irini Lai Fun Tang and Wilco Chan
Sustainability 2021, 13(11), 6242; https://doi.org/10.3390/su13116242 - 1 Jun 2021
Cited by 6 | Viewed by 3730
Abstract
Chillers consumes the largest amount power in subtropical hotels. To monitor chillers’ power usage is of critical importance in energy control. This study attempted to establish the benchmark of electricity usage of hotel chillers and elucidate how the benchmarking results can be integrated [...] Read more.
Chillers consumes the largest amount power in subtropical hotels. To monitor chillers’ power usage is of critical importance in energy control. This study attempted to establish the benchmark of electricity usage of hotel chillers and elucidate how the benchmarking results can be integrated with the various types reports for monitoring purposes. A survey of 20 waterfront hotels in the city of Greater Bay Area was conducted and 13 complete samples were used in the analysis. Multiple regression with selected 12 parameters—outdoor temperature, solar radiation, wind speed, cooling degree days, room occupancy, number of employees, service types, and unequally sized chillers were employed. The investigation found that the mean electricity usage of a chiller is 118 kWh/m2 on an annual basis for a deluxe waterfront hotel. The analysis excluded air-conditioned floor area, an exploratory variable, as the valid factor in the chiller’s electricity usage. While the overall R2 of the modeling equation for the whole year was limited to 0.76, the explanatory power of equations for humid spring and deep summer reached 80%. Hoteliers may harness this exercise as a reference to monitor and report the performance of key energy production facility per the Environment, Social, and Governance (ESG) guide. Full article
(This article belongs to the Special Issue Building Energy Modelling and Performance Assessment)
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14 pages, 650 KiB  
Article
The Effects of Workplace Loneliness on Work Engagement and Organizational Commitment: Moderating Roles of Leader-Member Exchange and Coworker Exchange
by Hyo Sun Jung, Min Kyung Song and Hye Hyun Yoon
Sustainability 2021, 13(2), 948; https://doi.org/10.3390/su13020948 - 18 Jan 2021
Cited by 46 | Viewed by 14212
Abstract
This study aims to examine the effect of workplace loneliness on work engagement and organizational commitment and the moderating role of social relationships between an employee and his or her superior and coworkers in such mechanisms. Workplace loneliness decreased employees’ engagement with their [...] Read more.
This study aims to examine the effect of workplace loneliness on work engagement and organizational commitment and the moderating role of social relationships between an employee and his or her superior and coworkers in such mechanisms. Workplace loneliness decreased employees’ engagement with their jobs and, as such, decreased engagement had a positive relationship with organizational commitment. Also, the negative influence of workplace loneliness on work engagement was found to be moderated by coworker exchange, and employees’ maintenance of positive social exchange relationships with their coworkers was verified to be a major factor for relieving the negative influence of workplace loneliness. Full article
(This article belongs to the Special Issue Workplace Flexibility and Engagement towards Employee’s Well-Being and Sustainable Behavior)
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13 pages, 673 KiB  
Article
How Does Sexual Harassment Influence the Female Employee’s Negative Response in a Deluxe Hotel?
by Hyo Sun Jung and Hye Hyun Yoon
Int. J. Environ. Res. Public Health 2020, 17(24), 9537; https://doi.org/10.3390/ijerph17249537 - 19 Dec 2020
Cited by 11 | Viewed by 4983
Abstract
Today, organizations face risky legal and financial consequences stemming from a single sexual harassment event. The purpose of this study was to verify that the sexual harassment, as perceived by female employees, significantly affects their levels of psychological distress and workplace deviant behavior [...] Read more.
Today, organizations face risky legal and financial consequences stemming from a single sexual harassment event. The purpose of this study was to verify that the sexual harassment, as perceived by female employees, significantly affects their levels of psychological distress and workplace deviant behavior to investigate the moderating role of organizational silence and psychological detachment in the causal relationship. First, this study found that perceived sexual harassment has a negative impact on the female employees’ psychological distress and workplace deviant behavior. This study’s results also demonstrated that psychological distress has a positive impact on workplace deviant behavior. Additionally, the influence of perceived sexual harassment on psychological distress increased when the employees’ psychological detachment was weak. Finally, limitations and future research directions are also discussed. Full article
(This article belongs to the Special Issue Tourism/Hospitality and Well-being)
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13 pages, 418 KiB  
Article
How Does Workplace Romance Influence Employee Performance in the Hospitality Industry?
by Hyo Sun Jung and Hye Hyun Yoon
Sustainability 2020, 12(13), 5478; https://doi.org/10.3390/su12135478 - 7 Jul 2020
Cited by 16 | Viewed by 11508
Abstract
With the aim of providing insights to scholars, administrators, and managers on how an employee’s romantic involvement influences job engagement and performance, this study examined workplace romance as a psychological mechanism for determining job performance. A total of 224 deluxe hotel employees in [...] Read more.
With the aim of providing insights to scholars, administrators, and managers on how an employee’s romantic involvement influences job engagement and performance, this study examined workplace romance as a psychological mechanism for determining job performance. A total of 224 deluxe hotel employees in South Korea participated in the research. The results indicate that workplace romance significantly affects employees’ job engagement and performance. Employees who sustain a favorable and positive relationship with others in their organization eventually exhibit increased work effectiveness, which then exerts a constructive effect on hotel services and performance. Moreover, workplace romance experience can significantly improve the effect of workplace romance on job engagement. The paper also discusses limitations and future research directions. Full article
(This article belongs to the Collection Intention and Tourism/Hospitality Development)
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