Next Article in Journal
Adaptation Strategies under Climate Change for Sustainable Agricultural Productivity in Cambodia
Previous Article in Journal
Residential Energy Sustainability in China and Germany: The Impact of National Energy Policy System
Article Menu
Issue 12 (December) cover image

Export Article

Open AccessArticle
Sustainability 2018, 10(12), 4536; https://doi.org/10.3390/su10124536

Harnessing a ‘Currency Matrix’ for Performance Measurement in Cooperatives: A Multi-Phased Study

1
Department of Marketing & Supply Chain Management, School of Business & Economics, Maastricht University, Tongersestraat 53, 6211 LM Maastricht, The Netherlands
2
Marketing and Consumer Behavior Group, Wageningen University & Research, Postbus 8130, 6700 EW Wageningen, The Netherlands
3
Faculty of International Business & Communication, Zuyd University of Applied Sciences, Brusselseweg 150, 6217 HB Maastricht, The Netherlands
4
Waikato Management School, Waikato University, Private Bag 3105, Hamilton 3240, New Zealand
5
Department of Marketing, Aalto University, Po Box 11000, FI-00076 Aalto, Finland
6
King’s Business School, King’s College London, Bush House, 30 Aldwych, London WC2B 4BG, UK
7
School of Marketing, University of New South Wales Sydney, Sydney, NSW 2052, Australia
8
Department of Marketing & Supply Chain Management, Department of Finance, Marketing-Finance Research Lab, School of Business & Economics, Maastricht University, Tongersestraat 53, 6211LM Maastricht, The Netherlands
*
Author to whom correspondence should be addressed.
Received: 25 October 2018 / Revised: 26 November 2018 / Accepted: 28 November 2018 / Published: 1 December 2018
(This article belongs to the Section Economic, Business and Management Aspects of Sustainability)
Full-Text   |   PDF [707 KB, uploaded 6 December 2018]   |  

Abstract

The cooperative organizational form is by nature a sustainable one, which has proved to be resilient in the face of crises and a solid lever in addressing present-day societal challenges. Still, little is known about its socio-economic impact. Also, despite the plethora of studies on cooperative performance, research remains inconclusive about how to best measure it. In fact, scholarly work has largely favored the use of appraisal tools reflecting those of investor-owned firms (IOFs), having undermined the dual idiosyncratic nature of the cooperative organizational form, which is manifest in the business and social-membership objectives. The goal of this article is to fill these gaps by delivering a comprehensive dashboard for cooperative performance assessment that harmonizes business–social aspects and catalogs the basic components for future attempts. To reach this goal, we used an extensive review of empirical research in cooperative performance (phase 1) and a Delphi study with 14 experts (phase 2). In addition, we reviewed comparable research efforts for a business form (social enterprises) that combines business with social goals and faces similar challenges (phase 3). This inquiry was particularly insightful for the social perspective and the overlooked role of cooperatives as a socially-embedded organizational form that hardly documents its societal impact and outreach. View Full-Text
Keywords: performance measurement; cooperatives; extensive review; Delphi method; interdisciplinary dialogue; social enterprises; socio-economic impact performance measurement; cooperatives; extensive review; Delphi method; interdisciplinary dialogue; social enterprises; socio-economic impact
Figures

Figure 1

This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).
SciFeed

Share & Cite This Article

MDPI and ACS Style

Benos, T.; Kalogeras, N.; Wetzels, M.; De Ruyter, K.; Pennings, J.M.E. Harnessing a ‘Currency Matrix’ for Performance Measurement in Cooperatives: A Multi-Phased Study. Sustainability 2018, 10, 4536.

Show more citation formats Show less citations formats

Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Related Articles

Article Metrics

Article Access Statistics

1

Comments

[Return to top]
Sustainability EISSN 2071-1050 Published by MDPI AG, Basel, Switzerland RSS E-Mail Table of Contents Alert
Back to Top