Feasibility of Reducing Operator-to-Passenger Contact for Passenger Screening at the Airport with Respect to the Power Consumption of the System

So far, airport security screening has only been analysed in terms of efficiency, level of service, and protection against any acts of unlawful interference. Screening procedures have not yet addressed the need to limit operator-to-passenger contact. However, the pandemic situation (COVID-19) has shown that it is a factor that can be a key protection for the health of passengers and operators. The purpose of this paper was to analyse the feasibility of reducing contact between operators and passengers in the airport security screening system by process management with respect to the power consumption of the system. Experimental research was conducted on a real system. A computer simulation was applied to estimate system performance and power consumption. The paper identifies the important findings that expand upon previous knowledge. The results showed that there are two key factors: the experience of operators and proper system structure. These factors can significantly reduce the number of operator-to-passenger contacts and, in parallel, provide lower energy consumption of the system. The results obtained in this article showed that proper management improves the process by up to 37%. This approach expands the World Health Organization’s policy of prevention against COVID-19 and helps to ensure sustainable process management.