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Keywords = ski-resort marketing

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16 pages, 663 KiB  
Article
How Ski Tourism Involvement Promotes Tourists’ Low-Carbon Behavior?
by Yang Yang, Xiaodong Sun, Lingli Hu, Yuzhu Ma and He Bu
Sustainability 2023, 15(13), 10277; https://doi.org/10.3390/su151310277 - 29 Jun 2023
Cited by 2 | Viewed by 2838
Abstract
China’s ski tourism industry has grown tremendously in the past few years, leading to an increasing amount of tourism-related carbon emissions with negative environmental impacts. Although the government and other market participants are trying to solve the problem from both legislative and technological [...] Read more.
China’s ski tourism industry has grown tremendously in the past few years, leading to an increasing amount of tourism-related carbon emissions with negative environmental impacts. Although the government and other market participants are trying to solve the problem from both legislative and technological perspectives, encouraging tourists to engage in low-carbon behavior may play a more important role. This study aims to explore how tourism involvement influences ski tourists’ low-carbon behavior. A sampling survey was conducted to collect 422 valid responses from two ski resorts (indoor and outdoor). Findings from structural equation modeling revealed a significant positive impact of tourism involvement on both low-carbon tourism behavior and low-carbon daily behavior, and this impact can be serially mediated by place attachment and environmental responsibility. In addition, we confirmed that the impact of ski tourism involvement on place attachment is more significant for outdoor ski resorts compared with indoor ones. This study expands the categories of destinations for research on ski tourism and low-carbon behavior. It provides implications for encouraging visitor pro-environmental behavior while corroborating the social value of ski tourism in addressing environmental issues. It also offers insights for government low-carbon campaigns, business management practices, and individuals with actionable attitudes. However, it is worth noting that this study was conducted in a single latitude region and did not conduct a comparative analysis with different locations across latitudes. Future research could investigate skiers in cities of different latitudes to gain a more comprehensive understanding. Full article
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17 pages, 3283 KiB  
Article
Switzerland? The Best Choice for Accommodation in Europe for Skiing in the 2023 Season
by Radu Lixăndroiu and Dana Lupșa-Tătaru
Sustainability 2023, 15(5), 4032; https://doi.org/10.3390/su15054032 - 22 Feb 2023
Cited by 1 | Viewed by 2138
Abstract
The study investigates the connections between tourists‘ hotel preferences and distance from resort expressed in meters, distance from ski lift expressed in meters, booking score, number of reviews, room type, feature of free cancellation, price expressed in Euro, type (private host/hotel), destination (ski-to-door [...] Read more.
The study investigates the connections between tourists‘ hotel preferences and distance from resort expressed in meters, distance from ski lift expressed in meters, booking score, number of reviews, room type, feature of free cancellation, price expressed in Euro, type (private host/hotel), destination (ski-to-door access/travel sustainable property) from 10 highly appreciated European ski locations offered in from February 2023 by Booking, using a sustainable, electronic instrument for collecting and analyzing a large amount of data, Octoparse 8 and a multi-attribute decision model. Previous studies concerning tourist preferences and online behavior used traditional methods, such as questionnaires and surveys, being limited to a certain number of questions and respondents; thus, this study covers a research gap in the literature with regard to the use of a large amount of data, electronic instruments and multi-attribute models to rank the hotel locations, which derives from the difficulty in obtaining the necessary data to carry out an in-depth analysis. The results show that when selecting a hotel location from an exclusive ski resort, the tourists are interested in the number of reviews, the price and the distances from the resorts to the ski slopes, while the booking score is less important. This is translated into practical implications for marketers and hotel managers, presented at the end of the paper. Full article
(This article belongs to the Section Tourism, Culture, and Heritage)
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21 pages, 577 KiB  
Article
Hermeneutic-Phenomenological Interpretation of Coronavirus Experiences, Their Meanings, and the Prospects of Young Finns in Education and the Labor Market in Lapland
by Helena Marketta Helve
Societies 2022, 12(4), 112; https://doi.org/10.3390/soc12040112 - 6 Aug 2022
Cited by 1 | Viewed by 7338
Abstract
In this paper I reflect on the methodological concepts of youth research, utilizing a hermeneutic-phenomenological approach to the interpretation of interview data from young adults who have been on short-term work or distant education at Finnish ski resorts in Lapland during the coronacirus [...] Read more.
In this paper I reflect on the methodological concepts of youth research, utilizing a hermeneutic-phenomenological approach to the interpretation of interview data from young adults who have been on short-term work or distant education at Finnish ski resorts in Lapland during the coronacirus pandemic. The study received background from a previous study “From higher education to working life: Work values of young Finns in changing labor markets". I try to distance myself from this research by interpreting young people’s coronavirus experiences and future perspectives hermeneutic-phenomenologically. In the spring of 2021, I interviewed a total of ten (5 women and 5 men) young people aged 19 to 27 I met at the ski resorts. Interviews on young people’s coronavirus experiences and their implications for the transitions from education to employment and future orientations were semi-structured, partly discussions of topics related to education, work and transition to adulthood combined with young people’s COVID-19 experiences and their implications. In the interviews, young people combined their previous life experiences and perceptions of the world with the coronavirus experiences. The coronavirus experiences of young people were situational. The study analyzes the individual experiences of young people with the COVID-19 pandemic, describing them with own youth spoken language, and interpreting the essential contents of the meanings hermeneutic-phenomenologically. The COVID-19 interpretations of young people had positive and negative meanings to their transitions in education and the labor market. The basic themes that cut across the entire material were: (1) The small impact of the pandemic on the young person’s own life. (2) The uncertainty of life and uncertain future and (3) the experienced loneliness, which can provide for youth to confront their true selves. The implications of these results are discussed in the article, which also critically considers the applicability of the hermeneutic-phenomenological research, and discusses about ethical points of the study of young people in exceptional contexts. Full article
(This article belongs to the Special Issue Youth Transitions from Education Perspective)
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18 pages, 1141 KiB  
Article
Analysis of Destination Images in the Emerging Ski Market: The Case Study in the Host City of the 2022 Beijing Winter Olympic Games
by Yuanxiang Peng, Ping Yin and Kurt Matzler
Sustainability 2022, 14(1), 555; https://doi.org/10.3390/su14010555 - 5 Jan 2022
Cited by 10 | Viewed by 4234
Abstract
This study aims to propose a text mining framework suitable for destination image (DI) research based on UGC (User Generated Content), which combines the LDA (Latent Dirichlet Allocation) model and sentiment analysis method based on custom rules and lexicon to identify and analyze [...] Read more.
This study aims to propose a text mining framework suitable for destination image (DI) research based on UGC (User Generated Content), which combines the LDA (Latent Dirichlet Allocation) model and sentiment analysis method based on custom rules and lexicon to identify and analyze the DI in the emerging ski market. The ski resorts in the host city of the 2022 Winter Olympic Games are selected as a case study. The findings reveal that (1) 9 image attributes, out of which two image attributes have not been identified before in winter destination studies, namely beginner suitability and ticketing service. (2) In the past seven snow seasons, the negative sentiment of tourists has shown a continuous downward trend. The positive sentiment has exhibited a slow upward trend. (3) For tourists from destination countries affected by the Winter Olympic Games, the destination image will be improved when the destination meets their expectations. When the destination cannot meet their expectations, the tourists still believe that the holding of the Winter Olympic will enhance the destination’s situation. The theoretical and managerial implications of these findings are discussed. Full article
(This article belongs to the Section Tourism, Culture, and Heritage)
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20 pages, 3047 KiB  
Article
Influence of Service Valuation and Package Cost on Market Segmentation: The Case of Online Demand for Spanish and Andorra Ski Resorts
by Jesús Barreal, Berta Ferrer-Rosell, Eduard Cristobal-Fransi and Gil Jannes
Sustainability 2021, 13(5), 2938; https://doi.org/10.3390/su13052938 - 8 Mar 2021
Cited by 7 | Viewed by 4184
Abstract
Ski resorts are important tourist resources in mountain areas. They have a high impact on the environment but also on the development of the territory. Corporate social responsibility management plays an important role in influencing consumer purchasing behavior. This research seeks to understand [...] Read more.
Ski resorts are important tourist resources in mountain areas. They have a high impact on the environment but also on the development of the territory. Corporate social responsibility management plays an important role in influencing consumer purchasing behavior. This research seeks to understand the behavior of ski tourists and to classify them. Approximately 50,000 online purchases of tourist packages to ski resorts in Spain and Andorra are analyzed in order to describe the different segments of demand in these resorts through a latent class model. The tourists’ age and previous experience, the type of accommodation, and the season—among other variables—are considered to clarify the different classes. Six different segments were found. Some relevant results for the online ski-package market are highlighted, such as the influence of skier’s expenditure on service valuation. Managerial implications, limitations of this study and recommendations for future research are also discussed. Full article
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16 pages, 2746 KiB  
Article
Climate Change and Ski Tourism Sustainability: An Integrated Model of the Adaptive Dynamics between Ski Area Operations and Skier Demand
by Daniel Scott, Robert Steiger, Michelle Rutty, Marc Pons and Peter Johnson
Sustainability 2020, 12(24), 10617; https://doi.org/10.3390/su122410617 - 18 Dec 2020
Cited by 28 | Viewed by 8926
Abstract
Climate change is an evolving business reality influencing the sustainability of ski tourism worldwide. A new integrated model of the co-evolution of supply (27 ski areas) and demand-side (skier behaviour) climate change adaptation in the ski tourism market of Ontario, Canada is presented. [...] Read more.
Climate change is an evolving business reality influencing the sustainability of ski tourism worldwide. A new integrated model of the co-evolution of supply (27 ski areas) and demand-side (skier behaviour) climate change adaptation in the ski tourism market of Ontario, Canada is presented. Ski area operations are modeled under a high-emission 2050s scenario, with skier responses to altered operations informed by a survey of 2429 skiers. These market adaptive dynamics reveal new insights into differential climate risk, capturing patterns not apparent when considering only operational conditions of ski resorts. A decoupling of ski season length and skier visitation was found at four ski areas, where, despite average season length losses, visitation increased as a result of reduced competition. Simulated skier visit losses were smaller than reductions in season length, contributing to an increase in crowding. Growing the market of skiers was also identified as a critical adaptation strategy that could offset skier visit losses from shortened seasons. Climate change challenges the future sustainability of ski areas in this market in several ways: profitability of ski areas with substantially shorter seasons, increased snowmaking costs, crowding impacts on visitor experience, and potential overtourism at the few most climate resilient destinations. Full article
(This article belongs to the Section Air, Climate Change and Sustainability)
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13 pages, 594 KiB  
Article
Relationship among Travel Motivation, Satisfaction and Revisit Intention of Skiers: A Case Study on the Tourists of Urumqi Silk Road Ski Resort
by Xiaoshan He and Jian Ming Luo
Adm. Sci. 2020, 10(3), 56; https://doi.org/10.3390/admsci10030056 - 12 Aug 2020
Cited by 53 | Viewed by 12087
Abstract
With the approach of the Beijing Winter Olympics in 2022, the ski tourism market in mainland China is gradually heating up. As an important node city of the Silk Road Economic Belt, Urumqi is vigorously developing winter tourism to enhance its image as [...] Read more.
With the approach of the Beijing Winter Olympics in 2022, the ski tourism market in mainland China is gradually heating up. As an important node city of the Silk Road Economic Belt, Urumqi is vigorously developing winter tourism to enhance its image as an urban tourism spot. In this study, visitors to the Urumqi Silk Road International Ski Resort during the winter were taken as the research object, and a quantitative study was carried out using a questionnaire survey. 278 questionnaires were recovered. A model of tourism motivation, satisfaction and revisit intention based on the push-pull factor was constructed, and the relationship among the three was verified by structural equation modelling. The research results can provide a theoretical basis and can reference suggestions for the development of ski tourism in destination cities and the strategic marketing of ski resorts. Full article
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24 pages, 716 KiB  
Article
Auditing Marketing and the Use of Social Media at Ski Resorts
by Teodoro Luque Martínez, Luis Doña Toledo and Nina Faraoni
Sustainability 2019, 11(10), 2868; https://doi.org/10.3390/su11102868 - 20 May 2019
Cited by 7 | Viewed by 6188
Abstract
Mountain and snow tourism are sectors of immense social and economic importance that are developed in an especially sensitive environmental context. A large part of this tourism is channeled through ski resorts. The literature on comparative studies of ski-resort management and, in particular, [...] Read more.
Mountain and snow tourism are sectors of immense social and economic importance that are developed in an especially sensitive environmental context. A large part of this tourism is channeled through ski resorts. The literature on comparative studies of ski-resort management and, in particular, on marketing management, is limited. This study contributes knowledge on the application of marketing practiced at ski resorts. For the first time, an audit of marketing at ski resorts is performed through a quantitative survey at resorts in two countries (Spain and Italy). The importance–performance analysis (IPA) is used, which identifies both the strong and the weak points and the great deficits of marketing management at ski resorts from the perspective of their directors, to whom the questionnaire was addressed. The social media usage of the ski-stations is also analyzed, identifying different typologies of resorts in accordance with their performance against 11 indicators from Twitter and 15 from Facebook. Knowing the opinion of the visitors, the online and competitive strategy, and adapting to the legislative changes are the aspects to which the directors attach greater importance. The greatest deficits were linked to employee motivation and communication (internal and non-integrated). There are minor differences in Twitter and Facebook indicators between Spanish and Italian ski resorts. The turnover results of the ski resorts present more correlation with Facebook indicators than with Twitter ones. This analysis provides recommendations and implications for the management of ski resorts in the six dimensions of marketing under consideration. It, likewise, offers knowledge of the social-media-related behavior of resorts that are leaders on both Twitter and Facebook, for benchmarking purposes. Full article
(This article belongs to the Special Issue Marketing for Sustainable Tourism)
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24 pages, 401 KiB  
Article
Ski Tourism and Web Marketing Strategies: The Case of Ski Resorts in France and Spain
by Eduard Cristobal-Fransi, Natalia Daries, Antoni Serra-Cantallops, José Ramón-Cardona and Maria Zorzano
Sustainability 2018, 10(8), 2920; https://doi.org/10.3390/su10082920 - 17 Aug 2018
Cited by 24 | Viewed by 10572
Abstract
The impacts of climate change are affecting ski tourism in Europe’s southernmost ski resorts, such as those in France, and Spain. This is leading to changes in the scheduling of activities which, in turn, imply changes in how ski resorts are managed. The [...] Read more.
The impacts of climate change are affecting ski tourism in Europe’s southernmost ski resorts, such as those in France, and Spain. This is leading to changes in the scheduling of activities which, in turn, imply changes in how ski resorts are managed. The main aim of this work is to analyze whether ski resort websites are developing an effective marketing strategy and if they are adapted to e-commerce and the needs of contemporary society, including the adaptations needed to better face climate change and the stagnation the sector is suffering. In order to achieve this, we have developed a model to analyze ski resort websites; it is based on web content analysis, taking four factors into account: information, communication, e-commerce, and additional functions. We will, secondly, apply the eMICA (Extended Model of Internet Commerce Adoption) methodology to analyze the maturity of such e-commerce activities in ski tourism. Fifty-two ski resorts in Spain and 173 in France were analyzed. Results show that, while alpine ski resorts in general, and those in France in particular, are better prepared, resorts still have to facilitate more effective communication and interaction with their target public. A minority of resorts provide information on environmental certifications and snowmaking. Full article
(This article belongs to the Special Issue Sustainable Winter Tourism in Changing Climate)
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