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  • Article
  • Open Access
17 Citations
4,422 Views
19 Pages

ODIN IVR-Interactive Solution for Emergency Calls Handling

  • Bogdan-Costel Mocanu,
  • Ion-Dorinel Filip,
  • Remus-Dan Ungureanu,
  • Catalin Negru,
  • Mihai Dascalu,
  • Stefan-Adrian Toma,
  • Titus-Constantin Balan,
  • Ion Bica and
  • Florin Pop

26 October 2022

Human interaction in natural language with computer systems has been a prime focus of research, and the field of conversational agents (including chatbots and Interactive Voice Response (IVR) systems) has evolved significantly since 2009, with a majo...

  • Article
  • Open Access
1 Citations
3,067 Views
19 Pages

A Gamified Digital Mental Health Intervention Across Six Sub-Saharan African Countries: A Cross-Sectional Evaluation of a Large-Scale Implementation

  • Christopher K. Barkley,
  • Charmaine N. Nyakonda,
  • Kondwani Kuthyola,
  • Polite Ndlovu,
  • Devyn Lee,
  • Andrew Dallos,
  • Danny Kofi-Armah,
  • Priscilla Obeng and
  • Katherine G. Merrill

Mental health conditions affect many young people in sub-Saharan Africa (SSA), where stigma is high and access to care is limited. Digital tools accessible on basic mobile phones offer a scalable way to promote mental health, but evidence on their ef...

  • Article
  • Open Access
13 Citations
5,958 Views
37 Pages

25 January 2022

The rapid rise of voice user interface technology has changed the way users traditionally interact with interfaces, as tasks requiring gestural or visual attention are swapped by vocal commands. This shift has equally affected designers, required to...

  • Article
  • Open Access
2 Citations
2,601 Views
26 Pages

17 June 2025

With the rapid development of intelligent transportation systems, voice assistants are increasingly integrated into driving environments, providing an effective means to mitigate the risks of fatigued driving. This study explored drivers’ inter...

  • Article
  • Open Access
3 Citations
4,039 Views
23 Pages

6 August 2024

Online travel booking has become increasingly popular; however, most travel websites do not yet offer voice interaction. This study introduces VoiceBack, an artificial intelligence (AI)-driven voice-based feedback system conceptualized to support bot...

  • Article
  • Open Access
1,123 Views
16 Pages

11 November 2025

AI-based educational chatbots can expand access to learning, but many remain limited to text-only interfaces and fixed infrastructures, while purely generative responses raise concerns of reliability and consistency. In this context, we present ROboM...

  • Article
  • Open Access
1 Citations
3,568 Views
19 Pages

10 August 2023

Perceptual sociophonetic work on Guatemalan Spanish has demonstrated that listeners are more likely to link male voices with traditional Maya clothing, the traje típico, when their speech includes features of Mayan-accented Spanish. However, a...

  • Article
  • Open Access
12 Citations
11,017 Views
20 Pages

22 July 2023

With the development and innovation of artificial intelligence (AI) technology, users can regulate their social lives and personal emotions through continuous interaction with AI voice assistants or chatbots. Based on the value-based adoption model (...

  • Concept Paper
  • Open Access
1,892 Views
26 Pages

30 August 2025

This paper explores the rise in voice-based social media as a pivotal transformation in digital communication, situated within the broader era of chatbots and voice AI. Platforms such as Clubhouse, X Spaces, Discord and similar ones foreground vocal...

  • Article
  • Open Access
14 Citations
5,804 Views
17 Pages

14 March 2020

Online consumer complaints are closely related to business reputation and elicit managers’ persistent efforts. However, service providers in the sharing economy (SE) lack the skills to communicate with consumers because most are informal or non...

  • Feature Paper
  • Article
  • Open Access
2 Citations
6,161 Views
18 Pages

Brain Lateralization for Language, Vocabulary Development and Handedness at 18 Months

  • Delphine Potdevin,
  • Parvaneh Adibpour,
  • Clémentine Garric,
  • Eszter Somogyi,
  • Ghislaine Dehaene-Lambertz,
  • Pia Rämä,
  • Jessica Dubois and
  • Jacqueline Fagard

27 April 2023

Is hemisphere lateralization for speech processing linked to handedness? To answer this question, we compared hemisphere lateralization for speech processing and handedness in 18-month-old infants, the age at which infants start to produce words and...

  • Article
  • Open Access
1 Citations
1,571 Views
20 Pages

2 September 2025

Hands-free computer interaction is a key topic in assistive technology, with camera-based and voice-based systems being the most common methods. Recent camera-based solutions leverage facial expressions or head movements to simulate mouse clicks or k...

  • Article
  • Open Access
2 Citations
5,140 Views
15 Pages

16 January 2025

The metaverse, where users interact through avatars, is evolving to closely mirror the real world, requiring realistic object responses based on users’ emotions. While technologies like eye-tracking and hand-tracking transfer physical movements...

  • Article
  • Open Access
43 Citations
13,912 Views
21 Pages

Development and Assessment of Internet of Things-Driven Smart Home Security and Automation with Voice Commands

  • Paniti Netinant,
  • Thitipong Utsanok,
  • Meennapa Rukhiran and
  • Suttipong Klongdee

1 February 2024

With the rapid rise of digitalization in the global economy, home security systems have become increasingly important for personal comfort and property protection. The collaboration between humans, the Internet of Things (IoT), and smart homes can be...

  • Article
  • Open Access
2 Citations
5,618 Views
18 Pages

11 May 2021

The inclusion of life history as a possible influential factor is pivotal in studies on behavior, welfare, and cognition. Shelter dogs have usually experienced a life involving poor social interactions with humans. Thus, we aimed to investigate the b...

  • Communication
  • Open Access
20 Citations
4,734 Views
11 Pages

19 January 2022

Flexible pressure sensors have been studied as wearable voice-recognition devices to be utilized in human-machine interaction. However, the development of highly sensitive, skin-attachable, and comfortable sensing devices to achieve clear voice detec...

  • Article
  • Open Access
14 Citations
4,698 Views
21 Pages

25 March 2023

In contemporary development, autonomous vehicles (AVs) have emerged as a potential solution for sustainable and smart transportation to fulfill the increasing mobility demands whilst alleviating the negative impacts on society, the economy, and the e...

  • Article
  • Open Access
6 Citations
3,744 Views
14 Pages

Maternal Voice and Tactile Stimulation Modulate Oxytocin in Mothers of Hospitalized Preterm Infants: A Randomized Crossover Trial

  • Jessica Hirschel,
  • Audrey Carlhan-Ledermann,
  • Céline Ferraz,
  • Laure-Anne Brand,
  • Manuela Filippa,
  • Edouard Gentaz,
  • Fleur Lejeune and
  • Olivier Baud

28 August 2023

Prematurity is a major risk factor for perinatal stress and neonatal complications leading to systemic inflammation and abnormal mother–infant interactions. Oxytocin (OT) is a neuropeptide regulating the inflammatory response and promoting moth...

  • Article
  • Open Access
3 Citations
3,704 Views
18 Pages

We proposed and implemented a sound recognition system for electric equipment control. In recent years, industry 4.0 has propelled a rapid growth in intelligent human–machine interactions. User acoustic voice commands for machine control have been ex...

  • Article
  • Open Access
1 Citations
3,250 Views
26 Pages

Real-Time Fall Monitoring for Seniors via YOLO and Voice Interaction

  • Eugenia Tîrziu,
  • Ana-Mihaela Vasilevschi,
  • Adriana Alexandru and
  • Eleonora Tudora

In the context of global demographic aging, falls among the elderly remain a major public health concern, often leading to injury, hospitalization, and loss of autonomy. This study proposes a real-time fall detection system that combines a modern com...

  • Article
  • Open Access
13 Citations
6,195 Views
31 Pages

17 November 2020

Smart speakers, such as Alexa and Google Home, support daily activities in smart home environments. Even though voice commands enable friction-less interactions, existing financial transaction authorization mechanisms hinder usability. A non-invasive...

  • Article
  • Open Access
9 Citations
2,674 Views
15 Pages

Amplifying Unheard Voices or Fueling Conflict? Exploring the Impact of Leader Narcissism and Workplace Bullying in the Tourism Industry

  • Alaa M. S. Azazz,
  • Ibrahim A. Elshaer,
  • Mansour Alyahya,
  • Tamer Ahmed Abdulaziz,
  • Walaa Moustafa Elwardany and
  • Sameh Fayyad

20 December 2024

The hospitality industry, well-known for its energetic and people-intensive nature, frequently depends on effective leadership to motivate teamwork and safeguard sustainable operational success. Nevertheless, leadership approaches may significantly i...

  • Article
  • Open Access
382 Views
15 Pages

30 January 2026

News coverage provides an influential platform for sharing and amplifying women’s perspectives and expertise, yet women remain significantly underrepresented as sources in the news. Despite increasing awareness of the gender imbalance in news,...

  • Article
  • Open Access
22 Citations
5,718 Views
29 Pages

9 February 2022

Virtual assistants, deployed on smartphone and smart speaker devices, enable hands-free financial transactions by voice commands. Even though these voice transactions are frictionless for end users, they are susceptible to typical attacks to authenti...

  • Review
  • Open Access
3,101 Views
59 Pages

Turn-Taking Modelling in Conversational Systems: A Review of Recent Advances

  • Rutherford Agbeshi Patamia,
  • Ha Pham Thien Dinh,
  • Ming Liu and
  • Akansel Cosgun

Effective turn-taking is fundamental to conversational interactions, shaping the fluidity of communication across human dialogues and interactions with spoken dialogue systems (SDS). Despite its apparent simplicity, conversational turn-taking involve...

  • Article
  • Open Access
3 Citations
3,910 Views
12 Pages

Internet-of-Things Devices in Support of the Development of Echoic Skills among Children with Autism Spectrum Disorder

  • Krzysztof J. Rechowicz,
  • John B. Shull,
  • Michelle M. Hascall,
  • Saikou Y. Diallo and
  • Kevin J. O’Brien

5 July 2021

A significant therapeutic challenge for people with disabilities is the development of verbal and echoic skills. Digital voice assistants (DVAs), such as Amazon’s Alexa, provide networked intelligence to billions of Internet-of-Things devices and hav...

  • Article
  • Open Access
1 Citations
1,630 Views
22 Pages

Development of a Fully Autonomous Offline Assistive System for Visually Impaired Individuals: A Privacy-First Approach

  • Fitsum Yebeka Mekonnen,
  • Mohammad F. Al Bataineh,
  • Dana Abu Abdoun,
  • Ahmed Serag,
  • Kena Teshale Tamiru,
  • Winner Abula and
  • Simon Darota

29 September 2025

Visual impairment affects millions worldwide, creating significant barriers to environmental interaction and independence. Existing assistive technologies often rely on cloud-based processing, raising privacy concerns and limiting accessibility in re...

  • Article
  • Open Access
3,791 Views
18 Pages

The Art of Replication: Lifelike Avatars with Personalized Conversational Style

  • Michele Nasser,
  • Giuseppe Fulvio Gaglio,
  • Valeria Seidita and
  • Antonio Chella

13 March 2025

This study presents an approach for developing digital avatars replicating individuals’ physical characteristics and communicative style, contributing to research on virtual interactions in the metaverse. The proposed method integrates large la...

  • Article
  • Open Access
1,331 Views
16 Pages

12 September 2025

In the face of growing demand for emergency treatment in mass casualty incidents involving acute hemorrhagic shock, disaster sites often suffer from limited search and rescue manpower and inadequate medical detection capabilities. With the rapid deve...

  • Article
  • Open Access
3 Citations
2,098 Views
20 Pages

25 March 2025

In recent years, advancements in artificial intelligence, speech, and natural language processing technology have enhanced spoken dialogue systems (SDSs), enabling natural, voice-based human–computer interaction. However, discrete, token-based...

  • Article
  • Open Access
12 Citations
5,548 Views
20 Pages

Designing Social Robots with LLMs for Engaging Human Interaction

  • Maria Pinto-Bernal,
  • Matthijs Biondina and
  • Tony Belpaeme

5 June 2025

Large Language Models (LLMs), particularly those enhanced through Reinforcement Learning from Human Feedback, such as ChatGPT, have opened up new possibilities for natural and open-ended spoken interaction in social robotics. However, these models ar...

  • Article
  • Open Access
7 Citations
4,452 Views
21 Pages

Unlock Happy Interactions: Voice Assistants Enable Autonomy and Timeliness

  • Linlin Mo,
  • Liangbo Zhang,
  • Xiaohui Sun and
  • Zhimin Zhou

This study examines the effects of three interactive voice assistant (VA) features (responsiveness, ubiquitous connectivity, and personalization) on consumer happiness. An online survey was administered to 316 VA consumers, and the data were analyzed...

  • Article
  • Open Access
4 Citations
6,968 Views
18 Pages

11 April 2025

Embodied conversational agents (ECAs) are autonomous interaction interfaces designed to communicate with humans. This study investigates the impact of response delays and emotional facial expressions of ECAs on user perception and engagement. The mot...

  • Article
  • Open Access
28 Citations
11,433 Views
30 Pages

A GPT-Powered Assistant for Real-Time Interaction with Building Information Models

  • David Fernandes,
  • Sahej Garg,
  • Matthew Nikkel and
  • Gursans Guven

13 August 2024

This study introduces DAVE (Digital Assistant for Virtual Engineering), a Generative Pre-trained Transformer (GPT)-powered digital assistant prototype, designed to enable real-time, multimodal interactions within Building Information Modeling (BIM) e...

  • Article
  • Open Access
1,035 Views
12 Pages

Teachers’ Voice-Related Quality of Life in Relation to Environmental Noise in Schools: A Multidimensional Study Using VHI Test and Listen Responsibly App

  • Jessica Frangipane,
  • Pasquale Viola,
  • Roberto Minici,
  • Alfonso Scarpa,
  • Alessia Astorina,
  • Teodoro Aragona,
  • Emilio Avallone,
  • Federico Maria Gioacchini,
  • Pietro De Luca and
  • Giuseppe Chiarella
  • + 3 authors

Background/Objectives: The voice is often perceived as a natural and spontaneous means of communication, but it involves complex interactions among physiological, psychological, and environmental factors. For teachers, whose profession relies heavily...

  • Article
  • Open Access
1 Citations
3,825 Views
19 Pages

20 April 2019

Voice-based interfaces have become one of the most popular device capabilities, recently being regarded as one flagship user experience of smart consumer devices. However, the lack of common coordination mechanisms might often degrade the user experi...

  • Article
  • Open Access
15 Citations
4,042 Views
12 Pages

The COVID-19 pandemic has posed significant challenges to all facets of education. As students are slowly repopulating university campuses after lockdowns and online learning, universities are looking into ways to ensure social distancing can be main...

  • Article
  • Open Access
1,656 Views
17 Pages

Interactive Holographic Display System Based on Emotional Adaptability and CCNN-PCG

  • Yu Zhao,
  • Zhong Xu,
  • Ting-Yu Zhang,
  • Meng Xie,
  • Bing Han and
  • Ye Liu

Against the backdrop of the rapid advancement of intelligent speech interaction and holographic display technologies, this paper introduces an interactive holographic display system. This paper applies 2D-to-3D technology to acquisition work and uses...

  • Article
  • Open Access
2,105 Views
19 Pages

Workplace bullying is a widespread yet rarely recognized stressor that impairs employee productivity and organizational harmony. It requires attention in the hospitality industry, where a high volume of interpersonal interactions occurs. It is essent...

  • Article
  • Open Access
1 Citations
3,219 Views
17 Pages

Speech intelligibility is a concern for public health, especially in non-ideal listening conditions where listeners often listen to the target speech in the presence of background noise. With advances in technology, synthetic speech has been increasi...

  • Proceeding Paper
  • Open Access
6 Citations
4,880 Views
8 Pages

10 September 2024

We explored how participants learning English as a foreign language (EFL) perceive the use of ChatGPT for English communication in combination with voice control for GPT, a Google Chrome extension, both of which are AI chatbot functionalities. A revi...

  • Article
  • Open Access
11 Citations
6,273 Views
19 Pages

The Effect of Extensive Human Presence at an Early Age on Stress Responses and Reactivity of Juvenile Ostriches towards Humans

  • Pfunzo T. Muvhali,
  • Maud Bonato,
  • Anel Engelbrecht,
  • Irek A. Malecki,
  • Denise Hough,
  • Jane E. Robinson,
  • Neil P. Evans and
  • Schalk W. P. Cloete

5 October 2018

The effect of extensive human presence and regular gentle handling performed at an early age (0–3 months old) on stress responses and reactivity of juvenile ostriches towards humans was investigated. A total of 416 ostrich chicks over two years were...

  • Article
  • Open Access
18 Citations
9,772 Views
18 Pages

Application of ChatGPT-Based Digital Human in Animation Creation

  • Chong Lan,
  • Yongsheng Wang,
  • Chengze Wang,
  • Shirong Song and
  • Zheng Gong

2 September 2023

Traditional 3D animation creation involves a process of motion acquisition, dubbing, and mouth movement data binding for each character. To streamline animation creation, we propose combining artificial intelligence (AI) with a motion capture system....

  • Article
  • Open Access
1,861 Views
18 Pages

Artificial Intelligence Physician Avatars for Patient Education: A Pilot Study

  • Syed Ali Haider,
  • Srinivasagam Prabha,
  • Cesar Abraham Gomez-Cabello,
  • Ariana Genovese,
  • Bernardo Collaco,
  • Nadia Wood,
  • Mark A. Lifson,
  • Sanjay Bagaria,
  • Cui Tao and
  • Antonio Jorge Forte

4 December 2025

Background: Generative AI and synthetic media have enabled realistic human Embodied Conversational Agents (ECAs) or avatars. A subset of this technology replicates faces and voices to create realistic likenesses. When combined with avatars, these met...

  • Article
  • Open Access
34 Citations
6,113 Views
23 Pages

3 December 2020

This study provides insights into young consumers’ responses to sustainable labels. Drawing on signaling theory, the article studies how third-party labels (TPLs) act and interact with company-level claims, trying to better understand their imp...

  • Article
  • Open Access
2,152 Views
28 Pages

9 September 2025

Active learning promises richer engagement, yet transnational English-medium engineering classrooms can remain quiet even when students are motivated. This study aims to explain this silence by examining the factors that encourage students to partici...

  • Article
  • Open Access
1,601 Views
19 Pages

Smart Learning by Design: A Framework for IoT-Driven Adaptive Classrooms and Inclusive Education

  • Sara Jayousi,
  • Paolo Lucattini,
  • Livia Petti,
  • Filippo Bruni and
  • Lorenzo Mucchi

9 October 2025

This research presents a novel conceptual framework for inclusive education by integrating Internet of Things (IoT)-driven real-time environmental and behavioral monitoring with adaptive teaching strategies. Unlike traditional methods, our model leve...

  • Article
  • Open Access
5 Citations
3,680 Views
15 Pages

Positive Emotion Amplification by Representing Excitement Scene with TV Chat Agents

  • Shogo Nishimura,
  • Daiki Kimata,
  • Wataru Sato,
  • Masayuki Kanbara,
  • Yuichiro Fujimoto,
  • Hirokazu Kato and
  • Norihiro Hagita

21 December 2020

This paper proposes emotion amplification for TV chat agents allowing users to get more excited in TV sports programs, and a model that estimates the excitement level of TV programs based on the number of social comment posts. The proposed model extr...

  • Article
  • Open Access
38 Citations
6,424 Views
14 Pages

Continuous Emotion Recognition for Long-Term Behavior Modeling through Recurrent Neural Networks

  • Ioannis Kansizoglou,
  • Evangelos Misirlis,
  • Konstantinos Tsintotas and
  • Antonios Gasteratos

One’s internal state is mainly communicated through nonverbal cues, such as facial expressions, gestures and tone of voice, which in turn shape the corresponding emotional state. Hence, emotions can be effectively used, in the long term, to for...

  • Article
  • Open Access
68 Citations
10,346 Views
16 Pages

Twitter Analysis of Global Communication in the Field of Sustainability

  • Ladislav Pilař,
  • Lucie Kvasničková Stanislavská,
  • Jana Pitrová,
  • Igor Krejčí,
  • Ivana Tichá and
  • Martina Chalupová

6 December 2019

The increasing popularity of social media worldwide provides us with an opportunity to understand social, cultural, and environmental issues about people’s perception of sustainability. The article aims at identifying the main topics of communi...

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