Advances in Scalability of Queueing Models for Large-Scale Complex Systems

A special issue of Mathematics (ISSN 2227-7390). This special issue belongs to the section "D1: Probability and Statistics".

Deadline for manuscript submissions: 31 October 2025 | Viewed by 270

Special Issue Editors


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Guest Editor
Department of Electrical & Computer Engineering, University of Manitoba, Winnipeg, MB, Canada
Interests: wireless sensor networks; cognitive radio networks; stochastic models for communication systems; queueing theory; optimization; resource allocation; matrix analytic methods for stochastic models; network models
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Guest Editor
Dept. of Engineering and Computer Science, Tarleton State University, Stephenville, TX 76402, USA
Interests: radio resource management; wireless and network teletraffic models; user mobility models; cognitive wireless sensor networks; smart grids; performance analysis of wireless networks; queueing systems
Special Issues, Collections and Topics in MDPI journals

Special Issue Information

Dear Colleagues,

Service systems are prevalent and consistently appear in our daily lives.  For example, we encounter these systems in communication and computer systems, transportation systems, manufacturing systems, etc.  These service systems have been studied intensively under the subject queueing theory.  Queueing models are developed to understand how a service system behaves and performs under different scenarios, including existing and future environments. Delays encountered by system users is a major performance measure used to assess how effective a queueing system is. Ensuring that a system experiences minor delays is a leading target of the system providers. The ultimate goal is to be able to use the models to plan and manage a queueing system in order to minimize or limit delay experiences to system users while keeping the level of used resources for running the system to a reasonably profitable level for the service provider. Extensive research has been carried out on this subject by engineers, mathematicians, computer scientists, operations research analysts, etc., for more than 100 years. The plethora of literature on the subject is impressive, ranging from highly theoretical models to computationally focused models, including simulations and numerically based approaches; a good percentage of these models are very successful, in terms of catching the essence of the system representation and developing computationally feasible tools. Even though there are excellent conventional models with mathematical precision for analysing queueing systems, one of the major weaknesses with the existing models is their lack of scalability to large and very complex systems.  Most of the existing models can effectively analyze small-size queueing systems accurately, but are limited when considered for large systems. When dealing with large complex queueing systems, one has to resort to approximations or simulations; the two types of approximations tend to oversimplify the view of the system. Developing queueing models and analyses that are scalable to large systems, and which do not oversimplify the system representation, seems to be one of the next major frontiers that needs to be explored and focused on in order to make major advances in queueing theory. The aim of this Special Issue is to invite and encourage researchers to consider developing non-conventional and/or extend existing conventional queueing models that are scalable to large systems.

Prof. Dr. Attahiru Alfa
Dr. Haitham Abu Ghazaleh
Guest Editors

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Keywords

  • queueing models
  • large-scale systems
  • complex networks
  • scalable models

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Published Papers (1 paper)

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Research

21 pages, 604 KiB  
Article
Price Decisions in a Two-Server Queue Considering Customer Retrial Behavior: Profit-Driven Versus Social-Driven
by Xiaoli Cai, Miaomiao Yu and Yunling Yang
Mathematics 2025, 13(8), 1310; https://doi.org/10.3390/math13081310 - 16 Apr 2025
Viewed by 158
Abstract
This study investigates price decisions in a queue with two servers, where customers exhibit retrial behavior. There is no waiting space. Arrival customers have the option to either join the system or balk; when the two servers are occupied, those who decide to [...] Read more.
This study investigates price decisions in a queue with two servers, where customers exhibit retrial behavior. There is no waiting space. Arrival customers have the option to either join the system or balk; when the two servers are occupied, those who decide to enter become repeat customers. Two scenarios where the waiting lines in orbit are unobservable and observable are considered. We analyze customers’ behavior and derive their Nash equilibrium strategies under both cases. Additionally, we examine optimal pricing decisions aimed at maximizing profit and social welfare, respectively. Moreover, we demonstrate that these objectives often lead to divergent outcomes. Compared to a single-server queue, the reduction in customers’ sojourn time is more obvious when the waiting line is unobservable. Under certain conditions—such as a large potential market size, high customer impatience, or a low retrial rate—increasing the number of service personnel can enhance both profit and social welfare. Notably, a profit-maximizing manager is more incentivized to increase servers than the social planner. These findings provide valuable insights for balancing operational efficiency, profitability, and customer satisfaction in queue management systems. Full article
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