Healthcare Management: Improving Patient Outcomes and Service Quality

A special issue of Healthcare (ISSN 2227-9032). This special issue belongs to the section "Nursing".

Deadline for manuscript submissions: 30 January 2026 | Viewed by 634

Special Issue Editors


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Guest Editor
Healthcare Management Program, School of Economics & Management, Open University of Cyprus, Nicosia 2220, Cyprus
Interests: healthcare management; health economics; health technology assessment; health policy; public health; epidemiology
Special Issues, Collections and Topics in MDPI journals

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Guest Editor
Department of Economics and Sustainable Development, Harokopio University, 17676 Athens, Greece
Interests: healthcare management; health economics; health technology assessment
Special Issues, Collections and Topics in MDPI journals

Special Issue Information

Dear Colleagues,

We are pleased to invite you to contribute to our Special Issue, titled “Healthcare Management: Improving Patient Outcomes and Service Quality”. As the global demand for high-quality healthcare services continues to rise, healthcare institutions face mounting challenges, including resource constraints, the need for equitable access, and the integration of new technologies. Effective management strategies are pivotal in addressing these challenges and ensuring that healthcare systems are resilient, efficient, and patient-focused.

This Special Issue aims to highlight the importance of innovative approaches to healthcare management that prioritize patient outcomes and service quality, fostering more equitable and effective healthcare systems for all. By showcasing research that bridges theory and practice, this Special Issue seeks to provide actionable insights for practitioners, researchers, and policymakers. Contributions that propose evidence-based solutions, technological advancements, and strategies for operational excellence are particularly encouraged.

In this Special Issue, original research articles and reviews are welcome. Research areas may include (but are not limited to) the following:

  • Healthcare operation management.
  • Patient-centered care initiatives.
  • Quality improvement methodologies.
  • Health policy and governance.
  • Technological innovations in healthcare delivery.
  • Strategies for enhancing patient safety.
  • Equity and access in healthcare.

I look forward to receiving your contributions.

Dr. Christos Ntais
Dr. Nikolaos Kontodimopoulos
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Healthcare is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2700 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • healthcare management
  • patient outcomes
  • service quality
  • healthcare delivery
  • quality improvement
  • patient-centered care
  • health policy
  • healthcare innovation
  • health service research

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Published Papers (2 papers)

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Research

12 pages, 224 KiB  
Article
Workplace Gaslighting Is Associated with Nurses’ Job Burnout and Turnover Intention in Greece
by Ioannis Moisoglou, Aglaia Katsiroumpa, Olympia Konstantakopoulou, Ioanna V. Papathanasiou, Aggeliki Katsapi, Ioanna Prasini, Maria Chatzi and Petros Galanis
Healthcare 2025, 13(13), 1574; https://doi.org/10.3390/healthcare13131574 - 1 Jul 2025
Abstract
Νurses often experience abusive behavior, such as gaslighting, which has a negative impact on their mental health and leads them to quit their jobs. Background/Objectives: We evaluate the impact of workplace gaslighting on nurses’ job burnout and turnover intention. Methods: We [...] Read more.
Νurses often experience abusive behavior, such as gaslighting, which has a negative impact on their mental health and leads them to quit their jobs. Background/Objectives: We evaluate the impact of workplace gaslighting on nurses’ job burnout and turnover intention. Methods: We conducted a cross-sectional study with a convenience sample of 410 nurses in Greece. We used the Gaslighting at Work Scale (GWS) to measure levels of workplace gaslighting in our sample. Also, we used the single-item burnout measure to measure job burnout and a six-point Likert scale to measure turnover intention. We constructed multivariable regression models to estimate the independent effect of workplace gaslighting on job burnout and turnover intention. Results: We found positive correlations between GWS and job burnout (r = 0.298, p-value < 0.01) and turnover intention (r = 0.385, p-value < 0.01). We found that workplace gaslighting was associated with job burnout in our sample. Our multivariable linear regression model identified a positive association between the score on the GWS (adjusted b = 0.653, 95% CI = 0.436 to 0.869, p < 0.001) and burnout. Similarly, we found that a higher score on the GWS was associated with a higher turnover intention (adjusted b = 0.616, 95% CI = 0.466 to 0.765, p < 0.001). Conclusions: This study findings indicate that nurses encounter gaslighting behaviors that adversely impact their job burnout and turnover intentions. Healthcare institutions are urged to implement policies that raise awareness about this conduct, facilitate avenues for staff to report it, and exhibit zero tolerance for abusive behaviors, including gaslighting. Full article
(This article belongs to the Special Issue Healthcare Management: Improving Patient Outcomes and Service Quality)
12 pages, 363 KiB  
Article
Effect of Kinesiophobia and Social Support on Quality of Life After Total Hip Arthoplasty
by Panagio Marmouta, Lemonia Marmouta, Andreas Tsounis, Chara Tzavara, Maria Malliarou, Evangelos Fradelos, Maria Saridi, Aikaterini Toska and Pavlos Sarafis
Healthcare 2025, 13(12), 1366; https://doi.org/10.3390/healthcare13121366 - 6 Jun 2025
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Abstract
Background/Objectives: Total hip arthroplasty (THA) improves quality of life in patients with hip osteoarthritis (OA) by alleviating pain and restoring mobility. Kinesiophobia (i.e., fear of performing specific movements to avoid pain and re-injury) negatively affects the quality of life after THA, while social [...] Read more.
Background/Objectives: Total hip arthroplasty (THA) improves quality of life in patients with hip osteoarthritis (OA) by alleviating pain and restoring mobility. Kinesiophobia (i.e., fear of performing specific movements to avoid pain and re-injury) negatively affects the quality of life after THA, while social support impacts postoperative quality of life by influencing recovery and well-being. This cross-sectional study investigates the effects of kinesiophobia and social support, as well as their interaction, on the quality of life after THA. Methods: A total of 125 patients participated in the study, all of whom had undergone THA for end-stage hip OA. The Tampa Scale for Kinesiophobia (TSK), the Oslo Social Support Scale (OSSS), and the Total Quality of Life scale (T-QoL) were used for the assessment of the study variables. Multiple linear regression was conducted considering the T-QoL subscales (emotional and physical well-being, functional engagement, resilience, and peri-traumatic experience) as dependent variables. Results: Kinsesiophobia correlated negatively with physical and emotional well-being, peri-traumatic experience, and resilience. Social support was positively correlated with emotional well-being, functional engagement, and resilience; however, it also buffered the negative relationship between kinesiophobia and peri-traumatic experience. Age was negatively correlated with emotional and physical well-being, functional engagement, and resilience, while the patient being female also correlated negatively with emotional well-being and functional engagement. Finaly, self-perception of mental health problems was negatively correlated with resilience. Conclusions: Future studies may further investigate the pathway between kinesiophobia and social support on the one hand and quality of life on the other hand, as well as the interaction between social support and kinesiophobia. Full article
(This article belongs to the Special Issue Healthcare Management: Improving Patient Outcomes and Service Quality)
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