Digital Health Transformation Through Telemedicine (2020–2025): Barriers, Facilitators, and Clinical Outcomes—A Systematic Review and Meta-Analysis
Abstract
1. Introduction
- (1)
- What are the obstacles that prevented telemedicine from being widely adopted and effectively used during 2020–2025?
- (2)
- What are the main factors that contribute to the successful implementation of telehealth?
- (3)
- How did telemedicine impact clinical outcomes and healthcare utilization across different settings and patient groups?
2. Materials and Methods
2.1. Registration
2.2. Eligibility Criteria
- -
- Population (P): We included studies involving any patient population, including children and adults, across all healthcare settings. These settings encompassed primary care, specialty care, emergency departments, surgical follow-up, chronic disease management, mental health services, and maternal/perinatal care. Studies were eligible if conducted from January 2020 onward, during or after the COVID-19 pandemic, and the expansion of telemedicine.
- -
- Intervention (I): Telemedicine or telehealth delivered via video, telephone, messaging platforms, mobile applications, or remote patient monitoring.
- -
- Comparator (C): Comparators included traditional in-person care, no telehealth intervention, or descriptive studies without explicit comparators, such as those examining adoption, barriers, or facilitators.
- -
- Outcome (O): Clinical outcomes (disease control, hospitalization, emergency visits), process outcomes (follow-up adherence, utilization patterns, no-show rates), patient or provider experience outcomes (satisfaction, convenience, access), and identified barriers or facilitators of telehealth implementation.
- -
- Study (S): Only empirical primary studies published in English between 2020 and 2025 were included.
2.3. Search Strategy
2.4. Study Selection
2.5. Data Extraction
3. Results
3.1. Study Characteristics
3.2. Risk of Bias
3.3. Global Meta-Analysis of Randomized Controlled Trials (17 RCTs)
3.4. Regional Subgroup Results: European Randomized Trials (10 RCTs)
3.5. Regional Subgroup Results: Non-European Randomized Trials (7 RCTs)
3.6. Publication Bias
3.7. Heterogeneity (I2)
4. Discussion
4.1. Principal Findings
4.1.1. Chronic Disease Outcomes
4.1.2. Maternal and Perinatal Outcomes
4.1.3. Surgical and Post-Operative Outcomes
4.1.4. Patient-Reported Outcomes
4.1.5. System-Level Outcomes
4.1.6. Obstacles to Telemedicine Adoption
4.1.7. Facilitators of Successful Implementation
4.1.8. Effects on Outcomes and Usage
4.2. Limitations
4.3. Future Research Directions
5. Conclusions
Supplementary Materials
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
References
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| Database | Combined Search Term | Limits |
|---|---|---|
| PubMed | ((Telemedicine OR Telehealth OR “Remote Consultation” OR “Digital Health”) OR (telemedicine OR telehealth OR “virtual care” OR “remote consultation” OR “digital health”)) AND ((COVID-19 OR SARS-CoV-2 OR Coronavirus) OR (COVID-19 OR SARS-CoV-2 OR coronavirus OR pandemic)) | English; 2020–2025 |
| Embase | ((‘telemedicine’ OR ‘telehealth’ OR ‘remote consultation’ OR ‘digital health’) OR (telemedicine OR telehealth OR “virtual care” OR “remote consultation” OR “digital health”)) AND ((‘COVID-19’ OR ‘SARS-CoV-2’ OR ‘coronavirus’) OR (COVID-19 OR SARS-CoV-2 OR coronavirus OR pandemic)) | English; 2020–2025 |
| Web of Science | (telemedicine OR telehealth OR “virtual care” OR “remote consultation” OR “digital health”) AND (COVID-19 OR SARS-CoV-2 OR coronavirus OR pandemic) | English; 2020–2025 |
| Scopus | (telemedicine OR telehealth OR “virtual care” OR “remote consultation” OR “digital health”) AND (COVID-19 OR SARS-CoV-2 OR coronavirus OR pandemic) | English; 2020–2025 |
| PsycINFO | ((telemedicine OR telehealth OR “remote consultation” OR “digital health” OR “virtual care”) AND (COVID-19 OR SARS-CoV-2 OR coronavirus OR pandemic)) | English; 2020–2025 |
| Publication Bias | Coefficient | SE | 95% CI | Z | p | ||
|---|---|---|---|---|---|---|---|
| Lower Limit | Upper Limit | ||||||
| Egger’s Regression test | Intercept | 4.56 | 1.37 | 1.65 | 7.47 | 3.34 | 0.004 |
| Slope | –0.24 | 0.21 | –0.68 | 0.21 | –1.13 | 0.278 | |
| Publication Bias | Hedge’s g | 95% CI | ||
|---|---|---|---|---|
| Lower Limit | Upper Limit | |||
| Trim and fill | Original | 0.62 | 0.40 | 0.85 |
| Corrected | 0.57 | 0.31 | 0.83 | |
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Share and Cite
Rabbani, M.G.; Alam, A.; Prybutok, V.R. Digital Health Transformation Through Telemedicine (2020–2025): Barriers, Facilitators, and Clinical Outcomes—A Systematic Review and Meta-Analysis. Encyclopedia 2025, 5, 206. https://doi.org/10.3390/encyclopedia5040206
Rabbani MG, Alam A, Prybutok VR. Digital Health Transformation Through Telemedicine (2020–2025): Barriers, Facilitators, and Clinical Outcomes—A Systematic Review and Meta-Analysis. Encyclopedia. 2025; 5(4):206. https://doi.org/10.3390/encyclopedia5040206
Chicago/Turabian StyleRabbani, Md Golam, Ashrafe Alam, and Victor R. Prybutok. 2025. "Digital Health Transformation Through Telemedicine (2020–2025): Barriers, Facilitators, and Clinical Outcomes—A Systematic Review and Meta-Analysis" Encyclopedia 5, no. 4: 206. https://doi.org/10.3390/encyclopedia5040206
APA StyleRabbani, M. G., Alam, A., & Prybutok, V. R. (2025). Digital Health Transformation Through Telemedicine (2020–2025): Barriers, Facilitators, and Clinical Outcomes—A Systematic Review and Meta-Analysis. Encyclopedia, 5(4), 206. https://doi.org/10.3390/encyclopedia5040206

