1. Introduction
Online learning has become a widely adopted educational mode in recent years (
Feldman-Maggor et al., 2024;
Zheng et al., 2020), particularly in the wake of the COVID-19 pandemic, which accelerated the digital transformation of teaching and learning worldwide (
Anders et al., 2024;
Shirish et al., 2021). Although online learning offers multiple advantages, such as flexible access, reduced educational costs, and expanded learning opportunities (
Panigrahi et al., 2018;
van Haastrecht et al., 2024), it continues to face long-standing challenges, especially in terms of learner engagement, motivation, and high attrition rates (
Henrie et al., 2015;
Perna et al., 2014).
A key contributor to these challenges is the way online learning resources are typically structured and delivered. The prevailing linear or hierarchical presentation styles, such as table links or syllabus-based directories, often limit learners’ autonomy and diminish their intrinsic motivation (
Lau et al., 2018). These traditional content layouts make it difficult for learners to navigate, discover connections between concepts, or maintain sustained interest in the course material (
DuHadway & Henderson, 2015). Addressing these concerns necessitates exploring alternative organizational methods that can actively engage learners and boost their motivation in online environments. Recent research has called for more innovative, interactive, and visually enriched systems that promote exploratory learning and increase student engagement (
Zhao & Yang, 2023).
One promising avenue of exploration involves the utilization of a map-based online learning system (Map-OLS). This system leverages the visual–spatial features of digital maps to organize learning resources and construct knowledge structures in a more interactive and learner-centric manner. In contrast to traditional menu-based systems, Map-OLS presents learners with a knowledge map that enables them to explore, navigate, and interact with content based on their preferences. Prior studies have suggested that knowledge maps can enhance student interest and engagement more effectively than traditional outlines (
Araos et al., 2023;
Ullah, 2020). Furthermore, individuals accustomed to utilizing maps in their daily routines may cultivate ingrained behaviours and inclinations for spatially arranged content, potentially heightening their sense of autonomy and motivation within digital learning environments (
Ma et al., 2021).
This study focuses on Map-OLS, a map-based online learning system that combines the structural advantages of knowledge maps with the intuitive navigation features of location-based services. Map-OLS enables learners to access and organize knowledge points through a visual, interactive interface designed to promote meaningful learning engagement. According to Self-Determination Theory, sustained learner engagement requires fulfilling three fundamental psychological needs: autonomy, competence, and relatedness (
Chiu, 2021,
2022). Map-OLS inherently supports these needs by providing interactive visual guidance (competence), enabling self-directed navigation and learning choices (autonomy), and potentially supporting interactions within the learning community (relatedness). Thus, the use of map-based approaches for organizing and managing learning resources in online learning environments may offer a meaningful avenue for addressing issues related to insufficient learner motivation and low engagement.
Map-OLS is a category of systems integrating visual navigation to enrich personalized and adaptable learning experiences. While learning management systems, mobile learning tools, and Massive Open Online Courses (MOOCs) have been extensively studied through the lens of Technology Acceptance Models (
Panjaburee et al., 2022;
Sui et al., 2023), empirical research on user acceptance of map-based online learning environments is limited. Understanding the factors influencing learners’ adoption and use of systems like Map-OLS is crucial for their successful implementation and meaningful utilization (
Al-Fraihat et al., 2020). Moreover, limited attention has been given to psychological factors, such as habits and self-efficacy, which may influence learners’ intentions to engage in innovative learning systems. To address this research gap, this study employs the Technology Acceptance Model (TAM), a well-established theoretical framework predicting technology acceptance based on perceived usefulness (PU) and perceived ease of use (PEoU) (
Davis, 1989). By extending TAM to integrate habit and self-efficacy as additional determinants, this research aims to provide a comprehensive understanding of learners’ intentions to accept and utilize Map-OLS.
Therefore, this study aims to investigate the following research question: What are the key factors influencing learners’ behavioural intentions to use a map-based online learning system, and how do habit and self-efficacy interact with traditional TAM constructs in this context? To answer this question, this paper is organized as follows:
Section 2 reviews the relevant literature on map-based online learning and Technology Acceptance Model;
Section 3 presents the research and hypotheses;
Section 4 describes the methods;
Section 5 reports the empirical results;
Section 6 discusses the findings, implications, and limitations; and
Section 7 synthesizes the main findings of the study and highlights its key contributions to the field.
6. Discussion
This paper examined learners’ acceptance of using Map-OLS and the factors influencing their behavioural intentions to use the system, such as habit and self-efficacy. The results confirmed that PEoU and PU are significant direct predictors of the behavioural intention to use Map-OLS, while habit and self-efficacy are the factors that affect the behavioural intention to use Map-OLS. Self-efficacy also directly influenced the behavioural intention to use Map-OLS. These findings provide empirical support for extending TAM with psychological constructs and offer practical insights for enhancing the design and adoption of online learning systems, such as Map-OLS.
As hypothesized, habit had a significant positive impact on both PEoU and PU. This finding is consistent with previous studies indicating that habitual behaviours, particularly those involving frequent interaction with digital maps or related tools, could reduce cognitive load and increase perceived system usability (
Rafique et al., 2020). Specifically, repeated engagements with an e-map or e-map-related applications could help establish certain intentions, which in turn influence PEoU and PU (
Jeyaraj, 2022). These results support the inclusion of habit as a relevant external variable in TAM, as previously suggested by
Venkatesh et al. (
2012). In the context of Map-OLS, students with habitual use of digital maps (e.g., Google Maps) were more likely to perceive the system as intuitive, useful, and easy to use, thereby enhancing their behavioural intention to adopt it.
The results also confirmed that self-efficacy positively influences PEoU, PU, and behavioural intention. This underscores the importance of learners’ confidence in their ability to navigate and utilize online learning technologies, especially in self-directed environments with limited instructor guidance (
Mun & Hwang, 2003;
Venkatesh, 2000). Students who reported higher self-efficacy were more likely to find Map-OLS both easy to use and useful and to express a stronger intention to use the system. These findings extend previous research by linking motivational factors from social psychology to TAM constructs, highlighting the importance of designing systems that foster user confidence and autonomy.
As is consistent with prior research, PEoU was found to significantly affect both PU and behavioural intention. This finding reveals that PEoU influences behavioural intention to use Map-OLS not only directly but also indirectly via PU. Evidently, the easier it is for students to use Map-OLS, the more likely students are to perceive it as useful and the more willing they are to use it. Similar conclusions were found in previous studies (
Rafique et al., 2020;
Wu & Chen, 2017). The results provided a solid foundation for TAM and also proved once again that PEoU, PU, and behavioural intentions are the core variables of TAM (
Davis, 1989).
The analysis also showed that PU significantly influences behavioural intention, indicating that students are more inclined to adopt Map-OLS when they perceive it as beneficial to their learning. As a visual tool for organizing and retrieving learning resources, Map-OLS enables learners to access knowledge more efficiently, thereby enhancing its perceived usefulness. This result is in line with the conclusions of previous studies that have shown that PU significantly influences usage intention with respect to online learning systems (
Mohammadi, 2015).
While our results reinforce established TAM relationships, prior studies have reported mixed findings. For instance,
Barz et al. (
2024) found that digital self-efficacy did not significantly influence PU or PEoU among German university students. Similarly,
Isaac et al. (
2017) reported that internet self-efficacy had only marginal effects on PU and moderate effects on PEoU among Yemeni government employees.
Park (
2009) also noted that PU may not always significantly predict behavioural intention in e-learning environments, particularly when learners lack prior exposure. These inconsistencies underscore that TAM relationships are often context-dependent. In our study, the exploratory interface of Map-OLS and learners’ familiarity with digital maps may have amplified the effects of habit and self-efficacy, suggesting that user background and system characteristics remain critical factors for future research.
To further explore contextual factors, we conducted an additional analysis to explore whether the frequency of learners’ engagement with online learning activities is associated with their intention to adopt Map-OLS. The results indicated that students with more frequent online learning experiences tended to show stronger adoption intentions. This trend suggests that familiarity with digital learning environments may positively shape users’ openness to adopting novel systems such as Map-OLS. These insights reinforce the argument that experiential factors, such as prior system use and habit, can play a critical role in shaping learners’ technology acceptance (
Teo, 2011;
Venkatesh et al., 2003). Future implementations of map-based systems may, therefore, benefit from targeted interventions that build learners’ digital learning experience and comfort prior to adoption.
In conclusion, this study proposed and validated an extended TAM to explain learners’ behavioural intentions to use Map-OLS. Both habit and self-efficacy were confirmed as important external variables influencing PEoU, PU, and, ultimately, behavioural intention. These results contribute to the literature by demonstrating the value of integrating psychological constructs into TAM, especially in the context of interactive learning environments. As map-based systems become increasingly common in personalized learning, understanding how learner characteristics interact with system features will be essential for promoting widespread adoption and effective use.
Implications and Limitations
This paper has two theoretical implications since it contributes to our knowledge of both the role of maps as important learning tools for enhancing engagement and the broader applicability of the TAM framework. First, this study applied maps to online learning and implemented a customized prototype of a map-based online learning system, which used maps to organize and manage online learning resources and to support learners in engaging in map-based learning interactions. The findings showed that both PEoU and PU had direct positive effects on the behavioural intention to use Map-OLS. This further indicated that maps are effective teaching tools, suggesting that this map-based online learning system could stimulate students’ learning interests and enhance their engagement in online learning. Second, this study advances the theoretical application of TAM by extending it with habit and self-efficacy, demonstrating its relevance in the context of map-based online learning systems. The results of the hypothesis testing supported the proposed significant correlations among TAM constructs referenced in this paper. This study greatly expands our understanding of the factors that affect user acceptance of Map-OLS.
The practical implications of this study provide concrete guidance for both educators and developers in designing and optimizing map-based online learning environments. On the one hand, the implementation of Map-OLS demonstrates that leveraging digital map interfaces can address persistent challenges in online learning—such as low engagement and high dropout rates—by promoting intuitive navigation and learner-centred content interaction. Educators can apply these insights by restructuring instructional strategies. For instance, they may organize learning tasks as map nodes that allow students to select content based on personal interests and progress, thereby enhancing learner autonomy and intrinsic motivation. On the other hand, individual-related factors also play a role in learners’ willingness to use Map-OLS. When designing an online learning system, user-friendliness and ease of use should be taken into consideration. If a system is easy to navigate, rich in content, and functionally well-designed, it can improve satisfaction and increase the utilization of online learning systems (
Cidral et al., 2018).
Although it is rigorous and comprehensive, this study still has some limitations. First, this study considered only the effects of two external variables, i.e., self-efficacy and habit, on the two determinants of PEoU and PU. It may be the case that more than two factors influence those two key determinants. Future studies should check whether it is possible to include other external variables that have not been explored in this study. Second, this study only measured perceptions and intentions to use Map-OLS at a single point in time. It is worth noting that students’ PEoU and PU of Map-OLS change over time. Accordingly, longitudinal studies should be conducted to evaluate the effectiveness of the model proposed in this study, taking into account the changes in user perception and behavioural intention over time. Third, the data collected in this study were obtained from a subjective questionnaire used to evaluate learners’ willingness to use Map-OLS. In the future, additional physiological indicators, such as eye movement indicators, can be considered to evaluate the usefulness of the system. Despite its limitations, this study is valuable since it has several important insights for educators and developers of Map-OLS.