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Open AccessArticle

Implementation and Effectiveness of an Interprofessional Support Program for Patients with Type 2 Diabetes in Swiss Primary Care: A Study Protocol

by Noura Bawab 1,2,3,4,*, Joanna C. Moullin 5, Clémence Perraudin 1,† and Olivier Bugnon 1,2,3,4,†
1
Community Pharmacy, Center for Primary Care and Public Health (Unisanté), University of Lausanne, Rue du Bugnon 44, 1011 Lausanne, Switzerland
2
School of Pharmaceutical Sciences, University of Geneva, Rue Michel-Servet 1, 1211 Geneva 4, Switzerland
3
Institute of Pharmaceutical Sciences of Western Switzerland (ISPSO), University of Geneva, Rue Michel-Servet 1, 1211 Geneva 4, Switzerland
4
Institute of Pharmaceutical Sciences of Western Switzerland (ISPSO), University of Lausanne, Rue Michel-Servet 1, 1211 Geneva 4, Switzerland
5
Faculty of Health Sciences, Curtin University, Bentley WA 6102, Australia
*
Author to whom correspondence should be addressed.
These authors shared last authorship.
Pharmacy 2020, 8(2), 106; https://doi.org/10.3390/pharmacy8020106
Received: 19 May 2020 / Revised: 17 June 2020 / Accepted: 19 June 2020 / Published: 21 June 2020
(This article belongs to the Special Issue Clinical Pharmacists' Interventions in Chronic Care)
This research protocol illustrates the use of implementation science to support the development, dissemination and integration in primary care of effective and sustainable collaborative pharmacy services for chronic care management. The objective is to evaluate the implementation and the effectiveness of a pharmacist-led patient support program including regular motivational interviews; medication adherence, patient-reported outcomes, and clinical outcomes monitoring; and interactions with physicians, for patients with type 2 diabetes taking at least one oral antidiabetic medication in the French-speaking part of Switzerland. This is a prospective, multi-centered, observational, cohort study using a hybrid design to assess the patient support program. The evaluation includes three levels of analysis: (1) the implementation strategies, (2) the overall implementation process, and (3) the effectiveness of the program. Qualitative and quantitative methods are used, and outcomes are assessed at each stage of the implementation process: exploration, preparation, operation, and sustainability. This research project will provide key insights into the processes of implementing patient support programs on a large scale and adapting the traditional community pharmacy practices towards the delivery of person-centered and collaborative services. View Full-Text
Keywords: community pharmacy; implementation science; interprofessional practice; medication adherence; patient support; type 2 diabetes community pharmacy; implementation science; interprofessional practice; medication adherence; patient support; type 2 diabetes
MDPI and ACS Style

Bawab, N.; Moullin, J.C.; Perraudin, C.; Bugnon, O. Implementation and Effectiveness of an Interprofessional Support Program for Patients with Type 2 Diabetes in Swiss Primary Care: A Study Protocol. Pharmacy 2020, 8, 106.

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