A Systematic Review of Pharmacists Using Motivational Interviewing and Patient Outcomes
Abstract
1. Introduction
2. Materials and Methods
3. Results
3.1. Medication Adherence Outcomes
3.2. Clinical Outcomes
3.3. Humanistic Outcomes
3.4. Variability Among Studies
4. Discussion
Limitations
5. Conclusions
Supplementary Materials
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
References
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| Criteria | Inclusion | Exclusion |
|---|---|---|
| Year of Publication | 1 January 2014–9 April 2024 | Else |
| Type of Publication | Research Studies 1 | Other types of publications (Review article, commentary) 2 |
| Access | Full-text | Not available in full text |
| Language | English | All other languages |
| Content | Population: Pharmacist/Student Pharmacist; Intervention: Motivational Interviewing; Outcome: clinical, economic, or humanistic | Else |
| Author (Year) | Clear Research Question | Data Address Research Question | MMAT Summary Evaluation of Quality |
|---|---|---|---|
| Abughosh (2017) | Yes | Yes | 7 |
| Abughosh (2019) | Yes | Yes | 6 |
| Bandiera (2022) | Yes | Yes | 6 |
| Bandiera (2024) | No | Yes | 7 |
| Berenbrok (2023) | Yes | Yes | 6 |
| Brackett (2015) | Yes | Yes | 6 |
| Buckley (2017) | Yes | Yes | 7 |
| Cantillana-Suarez (2021) | Yes | Yes | 6 |
| Caponnetto (2017) | Yes | Yes | 7 |
| Chen (2022) | Yes | Yes | 6 |
| Cochran (2019) | Yes | Yes | 7 |
| Coley (2020) | No | Yes | 4 |
| Deeks (2019) | Yes | No | 2 |
| DePatis (2019) | Yes | Yes | 7 |
| Dhital (2015) | Yes | Yes | 7 |
| Dobrinas (2014) | Yes | Yes | 6 |
| Ekong (2020) | Yes | Yes | 5 |
| Goldberg (2019) | Yes | Yes | 6 |
| Hedegaard (2014) | Yes | Yes | 7 |
| Hedegaard (2015) | Yes | Yes | 7 |
| Hedegaard (2016) | Yes | Yes | 6 |
| Hurst (2021) | Yes | Yes | 7 |
| Ikolaba (2023) | Yes | Yes | 5 |
| Ismail (2019) | Yes | Yes | 6 |
| Jaffray (2014) | Yes | Yes | 5 |
| Jalal (2016) | Yes | Yes | 7 |
| Kim (2020) | Yes | Yes | 6 |
| Klamerus (2014) | Yes | Yes | 7 |
| Lauffenburger (2019) | Yes | Yes | 6 |
| Majd (2024) | Yes | Yes | 6 |
| Mohan (2023) | Yes | Yes | 7 |
| Moreno (2021) | Yes | Yes | 5 |
| Morillo-Verdugo (2019) | Yes | Yes | 6 |
| Mosquera (2021) | Yes | Yes | 7 |
| Okada (2018) | Yes | Yes | 7 |
| Okuyan (2021) | Yes | Yes | 7 |
| Osbaugh (2022) | Yes | Yes | 7 |
| Ostbring (2021) | Yes | Yes | 7 |
| Paneerselvam (2023) | Yes | Yes | 7 |
| Paranjpe (2020) | Yes | Yes | 6 |
| Ravn-Nielsen (2018) | Yes | Yes | 7 |
| Shiga (2022) | Yes | Yes | 7 |
| Stewart (2014) | Yes | Yes | 7 |
| Werremeyer (2019) | Yes | Yes | 6 |
| Zwikker (2014) | Yes | Yes | 6 |
| Item | N (%) (n = 45) |
|---|---|
| Year of Study Publication | |
| 2015 or before | 9 (20%) |
| After 2015 | 36 (80%) |
| Country | |
| United States | 22 (48.9%) |
| Australia | 2 (4.4%) |
| Europe | 15 (33.3%) |
| Asia | 3 (6.7%) |
| Middle East | 2 (4.4%) |
| Africa | 1 (2.2%) |
| Study Design | |
| Randomized Controlled Trial | 18 (40%) |
| Non-randomized Controlled Trial | 2 (4.4%) |
| Quasi-experimental | 17 (37.8%) |
| Cohort | 5 (11.1%) |
| Qualitative | 1 (2.2%) |
| Mixed Methods | 2 (4.4%) |
| Pharmacy Setting | |
| Ambulatory Care | 20 (44.4%) |
| Community | 12 (26.7%) |
| Hospital | 7 (15.6%) |
| Managed Care Organizations | 6 (13.3%) |
| Number of Participants (median, range) | |
| Total participants, all studies | 20,006 (140, 19–5209) |
| Single-arm studies (n = 20) | |
| Total N | 3377 (70, 19–1400) |
| Studies with a control group (n = 25) | |
| Total N | 16,629 (366, 30–5209) |
| Intervention arm n | 6062 (152, 15–1569) |
| Participants receiving intervention, all studies | 9439 (104, 15–1569) |
| Author Year Country Pharmacy Setting | Study Design Control Group—Yes/No Pharmacy Personnel N (of Participants) | Disease State/Condition | MI Intervention Delivery Mode | Primary Outcome Measured | Key Results |
|---|---|---|---|---|---|
| Abughosh 2017 United States Managed Care Organization | Quasi-Experimental Control Group—Yes Student Pharmacist N = 743 (Control = 495, Intervention = 248) | Hypertension Diabetes | Initial call + monthly follow-up calls for 6 months to identify barriers and achieve therapy goals Virtual (phone) | PDC Medication discontinuation |
|
| Abughosh 2019 United States Managed Care Organization | Quasi-Experimental Control Group—Yes Student Pharmacist N = 456 (Control = 304, Intervention = 152) | Hyperlipidemia | Initial call + 2 follow-up calls (monthly) to identify barriers and enhance adherence Virtual (phone) | PDC Medication discontinuation |
|
| Bandiera 2022 Europe Ambulatory Care | Mixed Methods (qualitative portion reported here) Control Group—Yes Pharmacist N = 275 (Control = 202, Intervention = 73), but n = 14 for interview | Kidney Disease (comorbidity medication adherence) | 15–20 min MI intervention at each appointment In-person pre-COVID Virtual (phone) post-COVID | Satisfaction |
|
| Bandiera 2024 Europe Ambulatory Care | RCT Control Group—Yes Pharmacist N = 275 (Control = 202, Intervention = 73) | Kidney Disease (comorbidity medication adherence) | 15–20 min MI intervention at each appointment for 6 months (Group B) or 12 months (Group A) In-person pre-COVID Virtual (phone) post-COVID | Adherence BP |
|
| Berenbrok (2023) United States Community Pharmacy | Non-RCT Control Group—Yes Pharmacist N = 5209 (Control = 3640, Intervention = 1569) | Diabetes (HepB vaccination) | MI intervention at medication pick-up In-person | Rate of initiation of Hepatitis B vaccine series |
|
| Brackett (2015) United States Community Pharmacy | Quasi Experimental Control Group—No Pharmacist N = 19 | Vaccines | MI intervention at medication pick-up In-person | Vaccine acceptance Patient readiness to receive immunizations |
|
| Buckley 2017 United States Ambulatory Care | Cohort Control Group—No Student Pharmacist N = 139 | Smoking Cessation | Multidisciplinary MI intervention, with student pharmacists addressing NRT Pharmacy-only sites: student pharmacists provided all elements In-person with 5 phone follow-ups over 10 days | Ability to follow up Interest in quitting Quit rates | Intervention delivered in a homeless population
|
| Cantillana-Suárez 2021 Europe Hospital Pharmacy | Quasi-Experimental Control Group—No Pharmacist N = 349 | HIV | MI follow-up by pharmacists to address adherence In-person | Acceptance of pharmacist recommendations Medication adherence |
|
| Caponnetto 2017 Europe Community Pharmacy | RCT Control Group—Yes Pharmacist N = 187 (Control = 63, Intervention = 124) | Smoking Cessation | MI intervention by pharmacists for patients who sought advice on smoking cessation or bought NRT In-person | Quit rate |
|
| Chen 2022 United States Ambulatory Care | Quasi Experimental Control Group—No Pharmacist, Student Pharmacist N = 19 patients, 11 providers | Pain Management | Provider (including pharmacists) set pain management goals using MI; biweekly MI follow-up with student pharmacists to evaluate pain management and goal achievement In-person with phone follow-ups | Provider knowledge/confidence Number of opioid prescriptions MME |
|
| Cochran 2019 United States Community Pharmacy | RCT Control Group—Yes Pharmacist N = 32 (Control = 17, Intervention = 15) | Pain Management | MI intervention during 30–45 min session, followed up by a patient navigator In-person with phone follow-ups | Completion rates Patient satisfaction Prescription Opioid Misuse Index Pain levels |
|
| Coley 2020 United States Community Pharmacy | Quasi-Experimental Control Group—No Pharmacist N = 99 pharmacies | Vaccines | MI intervention monthly based on eligible vaccines In-person with phone follow-ups | Vaccination rate | 33% increase in vaccinations vs. prior year, with 3 out of 4 vaccines improving:
|
| Deeks 2019 Australia Ambulatory Care | Quasi-Experimental Control Group—No Pharmacist N = 66 | Smoking Cessation | MI-based quit coaching and follow-up as needed In-person | Quit rate at 6 months |
|
| DePatis 2019 United States Ambulatory Care | RCT Control Group—Yes Pharmacist, Student Pharmacist N = 30 (Control = 15, Intervention = 15) | Diabetes | One or two MI sessions with pharmacist during clinic visit In-person | Urinary albumin screening ACE/ARB initiation |
|
| Dhital 2015 Europe Community | RCT Control Group—Yes Pharmacist N = 407 (Control = 202, Intervention = 205) | Alcohol Use | MI session with pharmacist to discuss AUDIT scores and the role of drinking In-person | AUDIT scores |
|
| Dobrinas 2014 Europe Hospital | Quasi-Experimental Control Group—No Pharmacist N = 40 | Smoking Cessation | MI intervention during 30–45 min session, second visit depending on LOS In-person | Readiness to quit Smoking status | One-month post-discharge:
|
| Ekong 2020 United States Ambulatory Care | Quasi-Experimental Control Group—No Pharmacist, Resident N = 36 | Diabetes | 3 brief MI interventions in 3 months In-person | Medication adherence Clinical outcomes (BP, A1c) |
|
| Goldberg 2019 United States Hospital | Qualitative Control Group—No Pharmacist N = 20 | Fall risk | Bedside brief MI intervention on medications and fall risk In-person | Perceptions of MI |
|
| Hedegaard 2014 Europe Hospital | RCT Control Group—Yes Pharmacist N = 211 (Control = 107, Intervention = 104) | Stroke/TIA | 30 min MI-based intervention with follow-ups at 1 week, 2 months, and 6 months In-person with phone follow-ups | MPR Patient satisfaction, knowledge, confidence |
|
| Hedegaard 2015 Europe Ambulatory Care | RCT Control Group—Yes Pharmacist N = 532 (Control = 292, Intervention = 240 | Hypertension | Initial MI-based intervention with follow-ups at 1 month and 6 months In-person with phone follow-ups | MPR |
|
| Hedegaard 2016 Europe Ambulatory Care | RCT Control Group—Yes Pharmacist N = 156 | Hypertension | Initial MI-based intervention with follow-ups at 1 month and 6 months In-person with phone follow-ups | Patient satisfaction |
|
| Hurst 2021 United States Ambulatory Care | Quasi-Experimental Control Group—No Pharmacist N = 95 | Hypertension Smoking Cessation Diabetes Hyperlipidemia COPD Heart Failure | 30 min MI intervention with pharmacist and then a health coach, then seen monthly by both In-person | A1c BP Lipids | At 1 year, significant improvements in:
|
| Ikolaba 2023 Africa Community Pharmacy | Mixed Methods Control Group—No Pharmacist N = 104 | Diabetes | 6-month MI intervention with pharmacist to develop goals Virtual | BMI, waist circumference, and fasting plasma glucose Adherence Patient Satisfaction |
|
| Ismail 2019 Middle East Ambulatory Care | Quasi-Experimental Control Group—No Pharmacist N = 67 | Kidney Disease | Medication adherence interview at 1, 2, 4, 6 months with CMR at 3, 5 months MI intervention beginning in month 3 In-person | Adherence SBP LDL MRP |
|
| Jaffray 2014 Europe Community Pharmacy | RCT Control Group—Yes Pharmacist N = 542 (Control = 247, Intervention = 295) | Alcohol, Drug Use | MI intervention at multiple visits In-person | Illicit heroin use |
|
| Jalal 2016 Europe Community Pharmacy | Non-RCT Control Group—Yes Pharmacist N = 71 (Control = 39, Intervention = 32) | ACS | Follow-up: 15–20 min MI intervention at 2 weeks post-discharge In-person or phone | Medication adherence Medication beliefs | Significant difference in adherence between intervention and control:
|
| Kim 2020 United States Ambulatory Care | Quasi-Experimental Control Group—No Pharmacist N = 50 | Hypertension Diabetes | Initial team-based MI visit with follow-up phone calls monthly until goals reached, then less frequently In-person, with follow-up phone calls | BP A1c | Significant reduction at 1 year in:
|
| Klamerus 2014 United States Ambulatory Care | Cohort Control Group—No Pharmacist N = 458 | Hypertension (diabetic patients) | MI encounters with pharmacist In-person | BP target attainment |
|
| Lauffenberger 2019 United States Managed Care Organization | RCT Control Group—Yes Pharmacist N = 1400 (Control = 700, Intervention = 700) | Diabetes | At least one MI intervention over the phone | A1c PDC | Change in HbA1c (from baseline):
|
| Majd 2024 United States Managed Care Organization | Cohort Control Group—Yes Student Pharmacist N = 720 (Control = 480, Intervention = 240) | Hypertension Diabetes | Initial MI-based intervention with 5 follow-up phone calls Virtual | PDC |
|
| Mohan 2023 United States Managed Care Organization | RCT Control Group—Yes Student Pharmacist N = 720 (Control = 480, Intervention = 240) | Hypertension Diabetes | Initial MI-based 15 min phone call with follow-up calls as needed Virtual | PDC | Intervention group had improved adherence vs. control:
|
| Moreno 2021 United States Ambulatory Care | Quasi-Experimental Control Group—Yes Pharmacist N = 2592 (Control = 1994, Intervention = 648) | Diabetes | Initial MI-based MTM consultation (up to 60 min), with follow-ups of 15–30 min In-person | ED/Hospitalization rates |
|
| Morillo-Verdugo 2019 Europe Ambulatory Care | Quasi-Experimental Control Group—No Pharmacist N = 140 | HIV | Individualized interventions + MI and pharmacotherapeutic follow-up outside of consults In-person | Adequate adherence |
|
| Mosquera 2021 United States Ambulatory Care | RCT Control Group—Yes Pharmacist N = 63 (Control = 29, Intervention = 34) | COPD Asthma | MI-based intervention by pharmacists for refills In-person and virtual | Healthcare visits |
|
| Okada 2018 Asia Community Pharmacy | RCT Control Group—Yes Pharmacist N = 125 (Control = 61, Intervention = 64) | Hypertension | MI-based intervention, with an initial visit and goal setting and achievement at subsequent visits (3 visits) In-person | SBP | Significant decrease in morning SBP:
|
| Okuyan 2021 Middle East Community Pharmacy | Quasi-Experimental Control Group—No Pharmacist N = 52 | Older Adults | MI-based intervention to promote medication adherence, with follow-up calls to address MRPs In-person with follow-up phone calls | Medication adherence QOL | Significant improvements (p < 0.05) in:
|
| Osbaugh 2022 United States Ambulatory Care | Quasi-Experimental Control Group—Yes Student Pharmacist N = 140 (Control = 82, Intervention = 58) | Hyperlipidemia | MI-based phone call intervention to address statin benefits Virtual | PDC | At 6 months, intervention group vs. control:
|
| Östbring 2021 Europe Ambulatory Care | RCT Control Group—Yes Pharmacist N = 316 (Control = 157, Intervention = 159) | CAD | 60 min MI-based encounter, 3 months after discharge In-person | LDL BP Adherence |
|
| Paneerselvam 2023 Asia Hospital Pharmacy | Quasi-Experimental Control Group—No Pharmacist N = 63 | Kidney Disease | 15–20 min MI-based encounter at months 3, 6, 9 In-person with phone follow-ups | Medication adherence |
|
| Paranjpe 2020 United States Managed Care Organization | Cohort Control Group—Yes Student Pharmacist N = 456 (Control = 304, Intervention = 152) | Hyperlipidemia | Initial call + 2 follow-up calls (monthly) to identify barriers and enhance adherence Virtual (phone) | Medication adherence |
|
| Ravn-Nielsen 2018 Europe Hospital Pharmacy | RCT Control Group—Yes Pharmacist N = 1499 (Control = 503, Intervention = 996) | Any | 30 min MI session with follow-up at 1 week and 6 months post-discharge In-person with phone follow-ups | Readmission ED visits | Intervention significantly improved:
|
| Shiga 2022 Asia Ambulatory Care | RCT Control Group—Yes Pharmacist N = 268 (Control = 134, Intervention = 134) | Atrial Fibrillation | MI-based education vs. usual medication counseling In-person | Medication adherence |
|
| Stewart 2014 Australia Community Pharmacy | RCT Control Group—Yes Pharmacist N = 366 (Control = 188, Intervention = 178) | Hypertension | Multiple MI-based sessions to enhance adherence In-person | Medication adherence |
|
| Werremeyer 2019 United States Hospital Pharmacy | Cohort Control Group—Yes Pharmacist, Student Pharmacist N = 583 (Control = 285, Intervention = 298) | Psychiatric Conditions | Twice-weekly, MI-based medication education In-person | Readmission ED visits | Intervention significantly reduced:
|
| Zwikker 2014 Europe Ambulatory Care | RCT Control Group—Yes Pharmacist N = 366 (Control = 188, Intervention = 178) | Rheumatoid Arthritis | Two MI-based group sessions one week apart In-person | Medication beliefs Medication adherence |
|
| Outcome Category | Specific Measure | N (n = 45) |
|---|---|---|
| Clinical | Blood pressure (SBP/DBP) [28,29,39,40,41,42,43,44,45,46] | 11 |
| Glycemic: A1c [28,29,40,42,43,47] | 5 | |
| Healthcare utilization (ED visits, readmissions, hospital days) [38,41,48,49,50] | 5 | |
| Lipids (LDL, total cholesterol) [26,38,42,43] | 4 | |
| Mortality/cardiovascular composite endpoint [27,41,50] | 3 | |
| Vaccination: rate/uptake [51,52,53] | 3 | |
| Alcohol/drug use (AUDIT, heroin use) [54,55] | 2 | |
| BMI/waist circumference [45,56] | 2 | |
| Medication-related problems (count) [42,57] | 2 | |
| Smoking abstinence: eCO-verified [17,58] | 2 | |
| Smoking abstinence/readiness: self-reported [58,59] | 2 | |
| Glycemic: fasting plasma/blood glucose [56] | 1 | |
| HIV viral load/CD4 [60] | 1 | |
| Opioid prescribing (prescription count, MME) [32] | 1 | |
| Serum phosphate [42] | 1 | |
| Vaccination: series completion [51] | 1 | |
| Other clinical (single-study measures) [28,33,39,40,49,61,62] | 7 | |
| Medication Adherence or Health Adherence | Adherence scales (Morisky/MMAS, GMAS, SDSCA, MARS, CQR, TABS) [25,26,40,43,45,46,56,57,60,63,64] | 11 |
| PDC [16,31,34,35,36,37,47,60] | 8 | |
| MPR [25,27,41,65] | 4 | |
| Medication beliefs (BMQ)/necessity-concern [25,26,43,57] | 4 | |
| Electronic monitoring (EM/MEMS) [39,62] | 2 | |
| Humanistic | Patient satisfaction [27,32,55,56,57,61,65] | 7 |
| Quality of life (SF-12, EQ-VAS/EQ-5D, ADDQoL, OPQOL) [40,45,56,57] | 4 | |
| Confidence/knowledge [27,30,32] | 3 | |
| Patient activation (PAM) [56,63] | 2 |
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Woodard, B.; LaPresta, A.; Eastes, B.; Tubb, S.M.; Chen, A.M.H. A Systematic Review of Pharmacists Using Motivational Interviewing and Patient Outcomes. Pharmacy 2026, 14, 136. https://doi.org/10.3390/pharmacy14060136
Woodard B, LaPresta A, Eastes B, Tubb SM, Chen AMH. A Systematic Review of Pharmacists Using Motivational Interviewing and Patient Outcomes. Pharmacy. 2026; 14(6):136. https://doi.org/10.3390/pharmacy14060136
Chicago/Turabian StyleWoodard, Blair, Angelia LaPresta, Baylee Eastes, Stephanie M. Tubb, and Aleda M. H. Chen. 2026. "A Systematic Review of Pharmacists Using Motivational Interviewing and Patient Outcomes" Pharmacy 14, no. 6: 136. https://doi.org/10.3390/pharmacy14060136
APA StyleWoodard, B., LaPresta, A., Eastes, B., Tubb, S. M., & Chen, A. M. H. (2026). A Systematic Review of Pharmacists Using Motivational Interviewing and Patient Outcomes. Pharmacy, 14(6), 136. https://doi.org/10.3390/pharmacy14060136

