The Unrepeatable Human Mind—Challenges in the Development of Cognitive Information Systems—What Makes a Machine Human?

The understanding of human cognition has not been fully achieved; therefore, Information Systems (IS) are not yet fully synchronized with humans. By understanding the cognition process, we will be able to create a human-tailored Cognitive Information Systems (CISs). The necessity for this research is supported by the fact that present business decision makers are faced with challenges that they cannot solve in the time available without CIS. Here, the aim of the authors is to underpin the adaptability of cognitive resonance and the role of the info-communication via Human–Computer Interaction (HCI)—including linkage, relation and impacts, showing the needed direction to increase the effectiveness of the Human–Computer Interaction (HCI), that leads to an improved CIS building with a higher cognitive level. The applied research methodology consists of research analyses and an assessment of the available publications to pursue a comparative study pattern; then, a model building paradigm has been used for observing and monitoring the work with a CIS during HCI. We found a huge gap regarding information processing in the recent literature, that has been caused by the wide range of interdisciplinarity. Our research approach provides an overview of how other disciplines influence HCI and how the human mental model is supported with value added.