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Open AccessArticle

Strengthening Tourists’ Engagement in Guided Hiking and Trekking

Norsk Regnesentral, Postboks 114 Blindern, 0314 Oslo, Norway
Adm. Sci. 2019, 9(2), 45; https://doi.org/10.3390/admsci9020045
Received: 30 April 2019 / Revised: 31 May 2019 / Accepted: 15 June 2019 / Published: 21 June 2019
(This article belongs to the Section Leadership)
Many providers in adventure travel promote organised hiking and trekking tours. Such guided tours shall be engaging for the tourists and evoke positive attitudes towards enjoying nature. We present the Trekking Engagement Profile as a tool to evaluate engagement factors of such guided tours, based on engagement research performed in a different domain, namely evaluating engagement in museums and science centres. This tool shall strengthen the guides’ soft skills and enable them to increase engagement during an ongoing arrangement. For instance, the Trekking Engagement Profile can be applied when tourists indicate that the quality of a guided tour is not entirely to their liking. We show the viability of using the Trekking Engagement Profile in a small study with guides and participants of trekking tours offered by the Norwegian Trekking Association. Further, we offer guidance and charts to promote its practical use. View Full-Text
Keywords: hiking; trekking tours; engagement; outdoor leadership; soft skills; informal learning hiking; trekking tours; engagement; outdoor leadership; soft skills; informal learning
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Leister, W. Strengthening Tourists’ Engagement in Guided Hiking and Trekking. Adm. Sci. 2019, 9, 45.

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Article Access Map

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  • Supplementary File 1:

    ODS-Document (ODS, 18 KB)

  • Externally hosted supplementary file 1
    Link: https://play.google.com/store/apps/details?id=no.expology.veiapp
    Description: Data from the poll among voluntary guides at DNT Oslo and participants of guided trekking tours in the OpenDocument Spreadsheet (ods) format. VeiApp: an app for the Android platform to create generic Engagement Profiles. This app was originally created for a different purpose (i.e., evaluating exhibits in museums), but can be used for evaluating guided trekking tours in the same manner.
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