1. Introduction
As firms integrate artificial intelligence (AI) into core operations, its firm-level implications have attracted increasing scholarly attention. Existing studies show that AI can enhance productivity and innovation performance (
Noy & Zhang, 2023;
Babina et al., 2024), reshape organizational structures and corporate governance practices (
Babina et al., 2023;
Law & Shen, 2025), and improve information processing and pricing efficiency in capital markets (
Lopez-Lira & Tang, 2023;
Saif-Alyousfi, 2025). As sustainability has become an increasingly central concern, recent studies have shifted attention to the AI–ESG nexus and argued that AI can support ESG improvement by enabling green innovation (
Ying & Jin, 2024;
H. Li et al., 2025) and more efficient supply-chain coordination and deeper digital integration (
Liu et al., 2025). Taken together, this literature suggests that the economic implications of AI are gradually extending beyond conventional efficiency gains toward broader sustainability-related outcomes.
Despite these advances, two issues remain insufficiently addressed. First, prior studies mainly examine particular AI uses or narrowly defined technological capacities (
Liu et al., 2025;
J. Li et al., 2025), while paying relatively limited attention to AI as a broader organizational transformation embedded in business processes, resource allocation, and internal governance. Second, with respect to mechanisms, prior research has mainly emphasized environmental channels, such as green innovation and supply chain optimization (
Liu et al., 2025;
Ying & Jin, 2024;
Yu et al., 2025), whereas the governance-enabling role of AI remains underexplored. As a result, the broader logic through which AI may shape overall ESG performance has not yet been fully articulated.
Against this backdrop, this study examines Chinese A-share listed firms during 2012–2023, measures firm-level AIT using annual report disclosures, and evaluates its association with ESG performance within a DID framework. The results provide suggestive quasi-experimental evidence that firms undergoing AIT experience higher subsequent ESG scores, with an estimated average effect of 0.206. This pattern is stable under alternative empirical specifications.
More specifically, the parallel-trend test supports the empirical design. To address potential concerns related to “AI washing” and endogeneity, we further construct alternative measures by combining textual disclosure with actual AI investment, and use the National AI Innovation and Development Pilot Zone policy in China as an exogenous policy shock to build an instrumental-variable strategy. In addition, the baseline findings remain stable after multiple robustness exercises, such as placebo tests and PSM-DID estimation, winsorization, exclusion of loss-making firms, alternative measures of key variables, alternative clustering standards, additional high-dimensional fixed effects, and heterogeneity-robust estimators.
Mechanism analyses suggest that AI transformation improves ESG performance through two main channels: a green effect and a governance effect. Specifically, AI transformation promotes green innovation while also reducing firm-level crash risk. Heterogeneity tests further indicate stronger effects for firms with state ownership, lower technological intensity, and heavier pollution exposure.
This study makes three main contributions. First, unlike studies that focus on general AI applications or broad digitalization, this paper adopts a systemic transformation perspective and combines it with a DID framework, thereby providing new evidence on the firm-level mechanisms through which AI may affect corporate sustainability. Second, going beyond the existing literature’s emphasis on environmental channels alone, this study jointly examines green innovation and stock price crash risk, and thus offers a more integrated account of how AI may empower firms along both the environmental and governance dimensions of ESG. Third, by identifying substantial heterogeneity across ownership structure, technological intensity, and pollution characteristics, this paper provides useful firm-level insights for promoting AI transformation in a more targeted manner and for designing differentiated ESG regulatory policies.
2. Theoretical Analysis and Research Hypotheses
Existing studies often treat artificial intelligence as a technological tool for improving efficiency and reducing costs. However, this instrumental view is insufficient to explain how AI may shape firms’ overall ESG performance, which spans environmental, social, and governance responsibilities. To address this limitation, this study draws on the resource-based view, stakeholder theory, and agency theory to conceptualize AI transformation as an integrated strategic capability built around data, algorithms, computing power, and organizational processes. This capability not only improves firms’ information-processing and resource-allocation efficiency, but also strengthens their ability to respond to diverse stakeholder demands, optimize internal governance, and pursue sustainable development (
Al-Hajaya et al., 2025). AI transformation may therefore have broader implications for corporate ESG performance.
It should also be noted that AI may affect ESG through multiple channels, although not all mechanisms are equally central from either a theoretical or an empirical perspective. Compared with more indirect channels, such as brand reputation, customer relations, or supply chain coordination, AI—as a high-threshold and deeply embedded strategic investment—is more likely to reshape the firm’s value chain in two direct ways. First, it may promote green innovation through technological search, process optimization, and knowledge recombination. Second, it may improve corporate governance by alleviating information asymmetry, strengthening monitoring, and increasing transparency. These two channels correspond closely to the key processes through which firms can achieve substantive improvements in the environmental and governance dimensions of ESG. Accordingly, this study focuses on green innovation and governance improvement as the two core pathways linking AI transformation to ESG performance.
Although AI may also affect the social dimension of ESG, its role there is often more indirect and potentially ambivalent. On the one hand, AI may improve employee training, workplace safety, and customer service. On the other hand, it may also generate concerns related to job displacement, algorithmic bias, and privacy protection. From an institutional perspective, improvements in the social dimension depend not only on technological investment itself, but also on the external institutional environment, industry norms, and labor governance arrangements. As a result, the net effect of AI on the social dimension may not be stable, immediate, or uniformly positive. For this reason, the present analysis does not treat the social dimension as a core mechanism, but instead concentrates on the environmental and governance dimensions.
Figure 1 presents the conceptual framework linking AI transformation to corporate ESG performance.
From the resource-based view, AI transformation is a firm-specific capability based on data, algorithms, computing infrastructure, and organizational routines, and its complexity and inimitability may support sustained competitive advantage (
Liu et al., 2025). In the context of green innovation, firms often face constraints such as high technological complexity, costly trial and error, and difficulties in cross-departmental coordination. AI can help alleviate these constraints by enhancing firms’ ability to analyze and optimize energy use, emissions processes, and green R&D activities through data mining, intelligent recognition, and predictive optimization. In doing so, it may help firms identify high-energy-consumption and high-emission links while improving the efficiency of green technology search and green process improvement (
H. Li et al., 2025;
Alassuli et al., 2026). AI transformation may therefore facilitate green innovation and, in turn, contribute to better environmental and overall ESG performance.
From the governance perspective, agency theory suggests that governance failure often arises from information asymmetry and insufficient monitoring. Under short-term performance pressure or opportunistic incentives, managers may delay the disclosure of bad news, thereby undermining long-term firm value. AI can improve data integration, anomaly detection, and risk warning, thereby strengthening internal controls and process monitoring and reducing managerial room for information concealment and opportunistic behavior (
Zhang & Yang, 2024). Stock price crash risk can further be viewed as an important proxy for governance effectiveness, as a higher crash risk often reflects accumulated bad news, inadequate transparency, and managerial short-termism. If AI transformation strengthens monitoring and improves governance transparency, firms’ stock price crash risk may decline, which may in turn be associated with better overall ESG performance.
Based on the above analysis, this study proposes the following hypotheses:
H1: AI transformation is positively associated with corporate ESG performance.
H2a: AI transformation may enhance corporate ESG performance by promoting green innovation.
H2b: AI transformation may enhance corporate ESG performance by improving corporate governance and reducing stock price crash risk.
5. Mechanism Analysis
This section examines two potential channels through which AIT may be associated with corporate ESG performance: the green effect and the governance effect.
5.1. Green Effect
AIT may not only improve firms’ information-processing efficiency and resource-allocation capability, but also facilitate green technology development and application, thereby improving environmental performance and, in turn, overall ESG performance. To test this channel, we measure green innovation using green utility patents (EnvrUtyPat).
As shown in Column (1) of
Table 10, the AIT coefficient is 0.027 and significant at the 1% level, indicating higher green utility patent output after AIT. After EnvrUtyPat is included in Column (2), it remains positive and significant at the 1% level, and AIT also stays positive and significant at the 5% level. This evidence supports green innovation as a mediating channel between AIT and ESG performance.
To further assess the mediation effect, this study implements a firm-clustered bootstrap procedure with 1000 replications. The bootstrap results report an indirect effect of 0.013, significant at the 5% level, with a confidence interval excluding zero. Together with the positive coefficient of EnvrUtyPat in the ESG regression, this evidence supports the mediating role of green innovation.
5.2. Governance Effect
Beyond green innovation, AIT may enhance ESG performance through governance improvement. Drawing on the role of transparency and external attention in ESG outcomes (
Xu & Xu, 2025), this study uses NCSKEW to capture governance deficiencies related to opacity and bad-news accumulation.
As shown in
Table 11, AIT significantly reduces stock price crash risk, with a coefficient of −0.100 in Column (1). After NCSKEW is added to the ESG regression, it enters with a negative coefficient significant at the 5% level, and AIT retains a positive coefficient significant at the 10% level. This result is consistent with the view that reduced crash risk serves as a governance-related pathway from AIT to ESG improvement.
The bootstrap result suggests a marginal indirect effect of 0.008 at the 10% level. However, because the 95% confidence interval slightly includes zero, the evidence for the governance channel should be interpreted as relatively weak and complementary.
7. Conclusions and Discussion
7.1. Conclusions
Based on Chinese A-share listed firms during 2012–2023, this study identifies AIT from annual report text and evaluates its ESG effect within a DID framework. The evidence shows that AIT is associated with higher ESG performance, and the result is robust to parallel-trend tests, placebo tests, PSM-DID, alternative measures, alternative clustering, additional fixed effects, and CSDID estimation. Further analysis suggests that green innovation and lower stock price crash risk are two key channels linking AIT to ESG improvement. The effect is more evident among firms with state ownership, lower technological intensity, and heavier pollution exposure.
7.2. Discussion
The results indicate that AIT is not only an efficiency-oriented technological change, but also a potential driver of corporate sustainability. Compared with the existing literature, which has focused primarily on specific AI applications or AI capability, this study approaches the issue from the perspective of AIT and extends the mechanism analysis from the green effect to the governance effect, thereby offering empirical evidence on the ESG implications of corporate AI transformation.
Although this study employs a DID design and strengthens identification through an instrumental variable strategy, CSDID estimation, and a series of robustness checks, these approaches cannot fully eliminate residual endogeneity or the influence of unobserved confounding factors. The results therefore should not be interpreted as establishing a strict causal relationship in an absolute sense. In addition, the identification of AIT is primarily based on annual report text. Although this study makes efforts to reduce the measurement bias associated with potential “AI washing,” textual disclosure may still differ from firms’ actual level of transformation. Future research could use more direct indicators, including AI investment, AI patents, IT infrastructure, and workforce structure, to refine AIT measurement and test the generalizability of the findings across firms and institutional contexts.