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Article

Generational Differences in Resource Activation During Banking Digital Transformation: A Multilevel Mediation Approach

by
Ana Leal-Solís
1,*,
Rafael Robina-Ramírez
1 and
Manuel Jesús Sánchez-González
2
1
Department of Business and Sociology, Faculty of Business, Finance and Tourism, Universidad de Extremadura, 10003 Cáceres, Spain
2
Department of Financial Economics and Accounting, Faculty of Business, Finance and Tourism, Universidad de Extremadura, 10003 Cáceres, Spain
*
Author to whom correspondence should be addressed.
Adm. Sci. 2026, 16(5), 240; https://doi.org/10.3390/admsci16050240
Submission received: 8 April 2026 / Revised: 13 May 2026 / Accepted: 19 May 2026 / Published: 20 May 2026
(This article belongs to the Section Organizational Behavior)

Abstract

This study investigates how leadership fairness, support, well-being, and digital adaptation interact to shape employee functioning in digitally transforming banks. Using PLS-SEM (N = 594), multigroup analysis, and mediation testing, the findings reveal that resource activation operates through reciprocal emotional–technological pathways. Theoretically, digital adaptation is shown to function as a resource converter, and well-being produces cross-domain spillovers. Practically, Millennials and Generation X activate resources differently, indicating the need for differentiated transformation strategies. Full and partial mediation results underscore the centrality of support and adaptation as transmission mechanisms. Future research should explore identity-based meaning construction in digital change contexts.
Keywords: resource activation; digital transformation; mediation; generational differences; well-being resource activation; digital transformation; mediation; generational differences; well-being

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MDPI and ACS Style

Leal-Solís, A.; Robina-Ramírez, R.; Sánchez-González, M.J. Generational Differences in Resource Activation During Banking Digital Transformation: A Multilevel Mediation Approach. Adm. Sci. 2026, 16, 240. https://doi.org/10.3390/admsci16050240

AMA Style

Leal-Solís A, Robina-Ramírez R, Sánchez-González MJ. Generational Differences in Resource Activation During Banking Digital Transformation: A Multilevel Mediation Approach. Administrative Sciences. 2026; 16(5):240. https://doi.org/10.3390/admsci16050240

Chicago/Turabian Style

Leal-Solís, Ana, Rafael Robina-Ramírez, and Manuel Jesús Sánchez-González. 2026. "Generational Differences in Resource Activation During Banking Digital Transformation: A Multilevel Mediation Approach" Administrative Sciences 16, no. 5: 240. https://doi.org/10.3390/admsci16050240

APA Style

Leal-Solís, A., Robina-Ramírez, R., & Sánchez-González, M. J. (2026). Generational Differences in Resource Activation During Banking Digital Transformation: A Multilevel Mediation Approach. Administrative Sciences, 16(5), 240. https://doi.org/10.3390/admsci16050240

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