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Article

(Co)Creating Cultures of Good Treatment in Health Education: What Actions Does the Community Propose?

by
Javiera Ortega-Bastidas
1,*,
Nancy Bastías-Vega
1,
Marjorie Baquedano-Rodríguez
2,
Cristhian Pérez-Villalobos
1,
José Peralta-Camposano
3,
Marcela Hechenleitner-Carvallo
4,
Maritza Espinoza-Riffo
1,
Angela Alarcón-Mella
1,
María Isabel Ríos-Teillier
5,
Alejandra Ricouz-Moya
6,
Ricardo Arteaga-San Martín
7,
Begoña Fierro-Antipi
1 and
Javiera Noriega-Aguilar
1
1
Medical Educational Department, Faculty of Medicine, Concepción University, Chacabuco esquina Janequeo s/n., Concepción 4030000, Chile
2
Department of Economics and Finance, Faculty of Business Sciences, Universidad del Bío-Bío, Avenida Collao 1202, Concepción 4030000, Chile
3
Department of Health Sciences Education, Faculty of Medicine, Universidad de Chile, Avenida Independencia 1027, Santiago 8380000, Chile
4
Department of Basic and Morphological Sciences, Office of Health Sciences Education, Faculty of Medicine, Universidad Católica de la Santísima Concepción, Alonso de Ribera 2850, Concepción 4090541, Chile
5
Department of Clinical, Faculty of Medicine, Universidad Católica del Norte, Larrondo 1281, Coquimbo 1780000, Chile
6
Department of Health, Universidad de Los Lagos, Avenida Alberto Hertha Fuchslocher 1305, Osorno 5290000, Chile
7
Institute of Movement Sciences and Human Occupation, Faculty of Medicine, Universidad Austral de Chile, Independencia 631, Valdivia 5110566, Chile
*
Author to whom correspondence should be addressed.
Behav. Sci. 2026, 16(7), 1211; https://doi.org/10.3390/bs16071211
Submission received: 30 April 2026 / Revised: 2 July 2026 / Accepted: 2 July 2026 / Published: 17 July 2026

Abstract

Background: Educational environments grounded in respect, empathy, and fair treatment are vital for effective learning and clinical safety. Cultivating this positive culture is essential for improving professional practices and future development. The aim was to develop strategies collaboratively to promote good treatment practices within health programs across six Chilean universities. Methods: This study utilized a qualitative action research (AR) approach. Researchers conducted 23 co-creation workshops involving 188 students and 158 faculty members. The resulting data were analyzed using CAQDAS MAXQDA, version 24. Results: Participants favored short-term actions (61.6%; n = 94) over medium-term (17%; n = 26) or long-term (20.9%; n = 32) initiatives. Proposed short-term actions focused on curricular changes, faculty development, and well-being initiatives. Medium-term plans emphasized support systems and committees, while long-term goals targeted broader policies, labor conditions, and teaching hospitals, which presented the lowest frequency. The study identified three domains of actors involved: beneficiaries, groups, and those responsible for implementation. Conclusions: These community-driven, collaborative efforts provide a constructive framework for institutional intervention. By engaging stakeholders directly, the co-creation process allows for a comprehensive understanding of the scope and limitations of educational initiatives, effectively grounding them within the specific needs of the academic context.
Keywords: health professions education; educational environment; qualitative action research; good treatment health professions education; educational environment; qualitative action research; good treatment

Share and Cite

MDPI and ACS Style

Ortega-Bastidas, J.; Bastías-Vega, N.; Baquedano-Rodríguez, M.; Pérez-Villalobos, C.; Peralta-Camposano, J.; Hechenleitner-Carvallo, M.; Espinoza-Riffo, M.; Alarcón-Mella, A.; Ríos-Teillier, M.I.; Ricouz-Moya, A.; et al. (Co)Creating Cultures of Good Treatment in Health Education: What Actions Does the Community Propose? Behav. Sci. 2026, 16, 1211. https://doi.org/10.3390/bs16071211

AMA Style

Ortega-Bastidas J, Bastías-Vega N, Baquedano-Rodríguez M, Pérez-Villalobos C, Peralta-Camposano J, Hechenleitner-Carvallo M, Espinoza-Riffo M, Alarcón-Mella A, Ríos-Teillier MI, Ricouz-Moya A, et al. (Co)Creating Cultures of Good Treatment in Health Education: What Actions Does the Community Propose? Behavioral Sciences. 2026; 16(7):1211. https://doi.org/10.3390/bs16071211

Chicago/Turabian Style

Ortega-Bastidas, Javiera, Nancy Bastías-Vega, Marjorie Baquedano-Rodríguez, Cristhian Pérez-Villalobos, José Peralta-Camposano, Marcela Hechenleitner-Carvallo, Maritza Espinoza-Riffo, Angela Alarcón-Mella, María Isabel Ríos-Teillier, Alejandra Ricouz-Moya, and et al. 2026. "(Co)Creating Cultures of Good Treatment in Health Education: What Actions Does the Community Propose?" Behavioral Sciences 16, no. 7: 1211. https://doi.org/10.3390/bs16071211

APA Style

Ortega-Bastidas, J., Bastías-Vega, N., Baquedano-Rodríguez, M., Pérez-Villalobos, C., Peralta-Camposano, J., Hechenleitner-Carvallo, M., Espinoza-Riffo, M., Alarcón-Mella, A., Ríos-Teillier, M. I., Ricouz-Moya, A., Arteaga-San Martín, R., Fierro-Antipi, B., & Noriega-Aguilar, J. (2026). (Co)Creating Cultures of Good Treatment in Health Education: What Actions Does the Community Propose? Behavioral Sciences, 16(7), 1211. https://doi.org/10.3390/bs16071211

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