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Journal: Behavioral SciencesVolume: 15Number: 117
Article: The Impact of Chatbot Response Strategies and Emojis Usage on Customers’ Purchase Intention: The Mediating Roles of Psychological Distance and Performance Expectancy
- Authors:
- Hua Meng1,*,†,
- Xinyuan Lu1,2 and
- Jiangling Xu3,*,†
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