When Does Group Efficacy Deteriorate Group Performance? Implications of Group Competency
Abstract
:1. Introduction
2. Theoretical Framework & Hypothesis Development
2.1. Group Efficacy and Performance
2.2. The Moderating Effect of Group Competency
3. Methods
3.1. Sample and Procedure
3.2. Measures
3.2.1. Competency
3.2.2. Group Efficacy
3.2.3. Group Performance
3.2.4. Control Variables
3.3. Data Analysis
4. Results
5. Discussion and Conclusions
5.1. Theoretical Implications
5.2. Practical Implications
5.3. Limitations and Future Research
5.4. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
Appendix A
ITEMS | 1 | 2 | |
---|---|---|---|
Group performance | 1. Our team’s work is high quality. | 0.268 | 0.834 |
2. We are meeting our team objectives. | 0.292 | 0.739 | |
3. Reports on our performance are favorable. | 0.199 | 0.862 | |
4. So far, our team has been a great success. | 0.137 | 0.786 | |
Group efficacy | 1. The department I work with has above average ability. | 0.626 | 0.261 |
2. (R) This department is poor compared to other departments doing similar work. | 0.704 | 0.143 | |
3. (R) This department is not able to perform as well as it should. | 0.646 | 0.350 | |
4. The members of this department have excellent job skills. | 0.706 | 0.258 | |
5. (R) Some members of this department should be fired due to lack of ability. | 0.611 | 0.055 | |
6. (R) This department is not very effective. | 0.681 | 0.363 | |
7. (R) Some members in this department cannot do their jobs well. | 0.740 | 0.141 | |
Eigen value | 5.005 | 1.434 | |
Variance | 45.504 | 13.032 |
References
- Bandura, A. Self-efficacy. In Encyclopedia of Psychology; Kazdin, A.E., Ed.; Oxford University Press: New York, NY, USA, 2000. [Google Scholar]
- Bandura, A. (Ed.) Collective efficacy. In Self-Efficacy: The Exercise of Control; Freeman: New York, NY, USA, 1997; pp. 477–525. [Google Scholar]
- Stajkovic, A.D.; Luthans, F. Self-efficacy and work-related performance: A meta-analysis. Psychol. Bull. 1998, 124, 240–261. [Google Scholar] [CrossRef]
- Gully, S.M.; Incalcaterra, K.A.; Joshi, A.; Beaubien, J.M. A meta-analysis of team-efficacy, potency, and performance: Interdependence and level of analysis as moderators of observed relationships. J. Appl. Psychol. 2002, 87, 819–832. [Google Scholar] [CrossRef] [PubMed] [Green Version]
- Stajkovic, A.D.; Lee, D.; Nyberg, A.J. Collective efficacy, group potency, and group performance: Meta-analyses of their relationships, and test of a mediation model. J. Appl. Psychol. 2009, 94, 814–828. [Google Scholar] [CrossRef] [PubMed] [Green Version]
- Earley, P.C. East Meets West Meets Mideast: Further Explorations of Collectivistic and Individualistic Work Groups. Acad. Manag. J. 1993, 36, 319–348. [Google Scholar] [CrossRef]
- Goncalo, J.A.; Polman, E.; Maslach, C. Can confidence come too soon? Collective efficacy, conflict and group performance over time. Organ. Behav. Hum. Decis. Process. 2010, 113, 13–24. [Google Scholar] [CrossRef] [Green Version]
- Rapp, T.L.; Bachrach, D.G.; Rapp, A.A.; Mullins, R. The role of team goal monitoring in the curvilinear relationship between team efficacy and team performance. J. Appl. Psychol. 2014, 99, 976–987. [Google Scholar] [CrossRef]
- Gibson, C.B. Do they do what they Believe they can? Group Efficacy and Group Effectiveness Across Tasks and Cultures. Acad. Manag. J. 1999, 42, 138–152. [Google Scholar] [CrossRef]
- Chan, D. Functional relations among constructs in the same content domain at different levels of analysis: A typology of composition models. J. Appl. Psychol. 1998, 83, 234–246. [Google Scholar] [CrossRef]
- Kurz, R.; Bartram, D. Competency and individual performance: Modeling the world of work. In Organizational Effectiveness: The Role of Psychology; Robertson, I.T., Callinan, M., Bartram, D., Eds.; Wiley: Chichester, UK, 2002; pp. 227–255. [Google Scholar]
- Bartram, D.; Robertson, I.T.; Callinan, M. Introduction: A framework for examining organizational effectiveness. In Organizational Effectiveness: The Role of Psychology; Robertson, I.T., Callinan, M., Bartram, D., Eds.; Wiley: Chichester, UK, 2002. [Google Scholar]
- Bartram, D. The Great Eight Competencies: A Criterion-Centric Approach to Validation. J. Appl. Psychol. 2005, 90, 1185–1203. [Google Scholar] [CrossRef] [Green Version]
- Stoof, A.; Martens, R.L.; Van Merriënboer, J.J.G.; Bastiaens, T.J. The Boundary Approach of Competence: A Constructivist Aid for Understanding and Using the Concept of Competence. Hum. Resour. Dev. Rev. 2002, 1, 345–365. [Google Scholar] [CrossRef]
- Marks, M.A.; Mathieu, J.E.; Zaccaro, S.J. A Temporally Based Framework and Taxonomy of Team Processes. Acad. Manag. Rev. 2001, 26, 356–376. [Google Scholar] [CrossRef] [Green Version]
- Mitchell, T.R.; Rothman, M.; Liden, R.C. Effects of normative information on task performance. J. Appl. Psychol. 1985, 70, 48–55. [Google Scholar] [CrossRef]
- Locke, E.A.; Latham, G.P. A Theory of Goal Setting and Task Performance; Prentice Hall: Englewood Cliffs, NJ, USA, 1990. [Google Scholar]
- Phillips, J.M.; Gully, S.M. Role of goal orientation, ability, need for achievement, and locus of control in the self-efficacy and goal--setting process. J. Appl. Psychol. 1997, 82, 792–802. [Google Scholar] [CrossRef]
- Sadri, G.; Robertson, I.T. Self-efficacy and Work-related Behaviour: A Review and Meta-analysis. Appl. Psychol. 1993, 42, 139–152. [Google Scholar] [CrossRef]
- Chen, G.; Bliese, P.D. The role of different levels of leadership in predicting self- and collective efficacy: Evidence for discontinuity. J. Appl. Psychol. 2002, 87, 549–556. [Google Scholar] [CrossRef]
- Gist, M.E. Self-efficacy: Implications for organizational behavior and human resource management. Acad. Manag. Rev. 1987, 12, 472–485. [Google Scholar] [CrossRef]
- Jung, D.I.; Sosik, J.J. Group potency and collective efficacy: Examining their predictive validity, level of analysis, and effects of performance feedback on future group performance. Group Organ. Manag. 2003, 28, 366–391. [Google Scholar] [CrossRef]
- Lindsley, D.H.; Brass, D.J.; Thomas, J.B. Efficacy-Performing Spirals: A Multilevel Perspective. Acad. Manag. Rev. 1995, 20, 645–678. [Google Scholar] [CrossRef]
- Fuller, M.A.; Hardin, A.M.; Davison, R.M. Efficacy in Technology-Mediated Distributed Teams. J. Manag. Inf. Syst. 2006, 23, 209–235. [Google Scholar] [CrossRef]
- Derue, D.S.; Hollenbeck, J.; Ilgen, D.; Feltz, D. Efficacy Dispersion in Teams: Moving beyond Agreement and Aggregation. Pers. Psychol. 2010, 63, 1–40. [Google Scholar] [CrossRef]
- Prussia, G.E.; Kinicki, A.J. A motivational investigation of group effectiveness using social-cognitive theory. J. Appl. Psychol. 1996, 81, 187–198. [Google Scholar] [CrossRef]
- Lee, C.; Farh, J.-L. Joint Effects of Group Efficacy and Gender Diversity on Group Cohesion and Performance. Appl. Psychol. 2004, 53, 136–154. [Google Scholar] [CrossRef]
- Tasa, K.; Whyte, G. Collective efficacy and vigilant problem solving in group decision making: A non-linear model. Organ. Behav. Hum. Decis. Process. 2005, 96, 119–129. [Google Scholar] [CrossRef]
- Whyte, G. Recasting Janis’s Groupthink Model: The Key Role of Collective Efficacy in Decision Fiascoes. Organ. Behav. Hum. Decis. Process. 1998, 73, 185–209. [Google Scholar] [CrossRef]
- Barney, J.B. Strategic Factor Markets: Expectations, Luck, and Business Strategy. Manag. Sci. 1986, 32, 1231–1241. [Google Scholar] [CrossRef]
- Barney, J.B.; Wright, P.M. On becoming a strategic partner: The role of human resources in gaining competitive advantage. Hum. Resour. Manag. 1998, 37, 31–46. [Google Scholar] [CrossRef]
- Mansfield, R.S. Building competency models: Approaches for HR professionals. Hum. Resour. Manag. 1996, 35, 7–18. [Google Scholar] [CrossRef]
- Kruger, J.; Dunning, D. Unskilled and unaware of it: How difficulties in recognizing one’s own incompetence lead to inflated self-assessments. J. Pers. Soc. Psychol. 1999, 77, 1121–1134. [Google Scholar] [CrossRef]
- Dunning, D. The Dunning-Kruger effect: On being ignorant of one’s own ignorance. In Advances in Experimental Social Psychology; Elsevier: San Diego, CA, USA, 2011; Volume 44, pp. 247–296. [Google Scholar] [CrossRef]
- Shaughnessy, J.J. Confidence-judgment accuracy as a predictor of test performance. J. Res. Pers. 1979, 13, 505–514. [Google Scholar] [CrossRef]
- Sinkavich, F.J. Performance and metamemory: Do students know what they don’t know? Instr. Psychol. 1995, 22, 77–87. [Google Scholar]
- Garb, H.N. Clinical judgment, clinical training, and professional experience. Psychol. Bull. 1989, 105, 387–396. [Google Scholar] [CrossRef] [PubMed]
- Levenberg, S.B. Professional training, psychodiagnostic skill, and kinetic family drawings. J. Personal. Assess. 1975, 39, 389–393. [Google Scholar] [CrossRef] [PubMed]
- Chi, M.T.H.; Glaser, R.; Rees, E. Expertise in problem solving. In Advances in the Psychological of Human Intelligence; Sternberg, R., Ed.; Erlbaum: Hillsdale, NJ, USA, 1982; Volume 1, pp. 17–76. [Google Scholar]
- McPherson, S.L.; Thomas, J.R. Relation of knowledge and performance in boys’ tennis: Age and expertise. J. Exp. Child Psychol. 1989, 48, 190–211. [Google Scholar] [CrossRef]
- Morgeson, F.P.; DeRue, D.S.; Karam, E.P. Leadership in Teams: A Functional Approach to Understanding Leadership Structures and Processes. J. Manag. 2009, 36, 5–39. [Google Scholar] [CrossRef]
- Park, H.S.; Shin, S.-Y. The Role of the Star Player in a Cohesive Group. Small Group Res. 2015, 46, 415–430. [Google Scholar] [CrossRef]
- Bell, S.T. Deep-level composition variables as predictors of team performance: A meta-analysis. J. Appl. Psychol. 2007, 92, 595–615. [Google Scholar] [CrossRef]
- Marks, M.A. A test of the impact of collective efficacy in routine and novel performance environments. Hum. Perform. 1999, 12, 295–309. [Google Scholar] [CrossRef]
- Kerr, N.L. Motivation losses in small groups: A social dilemma analysis. J. Pers. Soc. Psychol. 1983, 45, 819–828. [Google Scholar] [CrossRef]
- Liden, R.C.; Wayne, S.J.; Jaworski, R.A.; Bennett, N. Social Loafing: A Field Investigation. J. Manag. 2004, 30, 285–304. [Google Scholar] [CrossRef]
- Latané, B.; Williams, K.; Harkins, S. Many hands make light the work: The causes and consequences of social loafing. J. Personal. Soc. Psychol. 1979, 37, 822–832. [Google Scholar] [CrossRef]
- Jackson, J.M.; Harkins, S.G. Equity in effort: An explanation of the social loafing effect. J. Personal. Soc. Psychol. 1985, 49, 1199–1206. [Google Scholar] [CrossRef]
- Schnake, M.E. Equity in Effort: The "Sucker Effect" in Co-Acting Groups. J. Manag. 1991, 17, 41–55. [Google Scholar] [CrossRef]
- Podsakoff, P.M.; MacKenzie, S.B.; Lee, J.Y.; Podsakoff, N.P. Common method biases in behavioral research: A critical review of the literature and recommended remedies. J. Appl. Psychol. 2003, 88, 879–903. [Google Scholar] [CrossRef] [PubMed]
- Boyatzis, R.E. The Competent Manager: A Model for Effective Performance; John Wiley: New York, NY, USA, 1982. [Google Scholar]
- James, L.R.; Demaree, R.J.; Wolf, G. Estimating withingroup interrater reliability with and without response bias. J. Appl. Psychol. 1984, 69, 85–98. [Google Scholar] [CrossRef]
- Gibson, C.B.; Randel, A.E.; Earley, P.C. Understanding group efficacy: An empirical test of multiple assessment methods. Group Organ. Manag. 2000, 25, 67–97. [Google Scholar] [CrossRef]
- Riggs, M.L.; Knight, P.A. The impact of perceived group success-failure on motivational beliefs and attitudes: A causal model. J. Appl. Psychol. 1994, 79, 755–766. [Google Scholar] [CrossRef]
- Brannick, M.T.; Salas, E.; Prince, C. Team Performance Assessment and Measurement; Lawrence Erlbaum: Mahwah, NJ, USA, 1997. [Google Scholar]
- Gardner, R.G.; Harris, T.B.; Li, N.; Kirkman, B.; Mathieu, J.E. Understanding “it depends” in organizational research: A theory-based taxonomy, review, and future research agenda concerning interactive and quadratic relationships. Organ. Res. Methods 2017, 20, 610–638. [Google Scholar] [CrossRef]
- Powers, W.T. Behavior: The Control of Perception; Aldine: Chicago, IL, USA, 1973. [Google Scholar]
- Powers, W.T. Commentary on Bandura’s “human agency”. Am. Psychol. 1991, 46, 151–153. [Google Scholar] [CrossRef]
- Stone, D.N. Overconfidence in Initial Self-Efficacy Judgments: Effects on Decision Processes and Performance. Organ. Behav. Hum. Decis. Process. 1994, 59, 452–474. [Google Scholar] [CrossRef] [Green Version]
- Vancouver, J.B.; Thompson, C.M.; Williams, A.A. The changing signs in the relationships among self-efficacy, personal goals, and performance. J. Appl. Psychol. 2001, 86, 605–620. [Google Scholar] [CrossRef]
- Vancouver, J.B.; Thompson, C.M.; Tischner, E.C.; Putka, D.J. Two studies examining the negative effect of self-efficacy on performance. J. Appl. Psychol. 2002, 87, 506–516. [Google Scholar] [CrossRef] [PubMed]
- Barrick, M.R.; Stewart, G.L.; Neubert, M.J.; Mount, M.K. Relating member ability and personality to work-team processes and team effectiveness. J. Appl. Psychol. 1998, 83, 377–391. [Google Scholar] [CrossRef]
- Steiner, I.D. Group Process and Productivity; Academic Press: New York, NY, USA, 1972. [Google Scholar]
- Salanova, M.; Rodríguez-Sánchez, A.M.; Nielsen, K. The impact of group efficacy beliefs and transformational leadership on followers’ self-efficacy: A multilevel-longitudinal study. Curr. Psychol. 2020, 41, 2024–2033. [Google Scholar] [CrossRef]
- Afzal, S.; Arshad, M.; Saleem, S.; Farooq, O. The impact of perceived supervisor support on employees’ turnover intention and task performance: Mediation of self-efficacy. J. Manag. Dev. 2019, 38, 369–382. [Google Scholar] [CrossRef]
Variables | Number | % |
---|---|---|
Gender | ||
Female | 10 | 3.1 |
Male | 314 | 96.9 |
Missing value | 65 | |
Age | ||
20~29 | 132 | 39.6 |
30~39 | 176 | 52.9 |
40 and above | 25 | 7.5 |
Missing value | 56 | |
Position | ||
Staff | 238 | 61.2 |
Manager | 128 | 32.9 |
Missing value | 23 | |
Department | ||
Clerical | 97 | 24.9 |
Non-clerical | 292 | 75.1 |
Variables | M | SD | 1 | 2 | 3 | 4 | 5 | 6 |
---|---|---|---|---|---|---|---|---|
1. Previous year’s group performance a | 75.59 | 11.20 | ||||||
2. Department | 0.54 | 0.51 | −0.130 | |||||
3. Mean of competency | 4.00 | 0.13 | −0.063 | −0.041 | ||||
4. Group size | 9.51 | 5.89 | 0.069 | 0.242 | −0.001 | |||
5. Group efficacy | 5.77 | 0.38 | 0.255 | −0.305 | 0.045 | −0.118 | ||
6. Minimum of competency | 3.62 | 0.32 | −0.026 | −0.142 | 0.749 ** | −0.277 | 0.197 | |
7. Group performance b | 5.24 | 0.65 | 0.635 ** | −0.166 | −0.065 | −0.060 | 0.515 ** | 0.064 |
Variables | Model 1 | Model 2 | Model 3 | Model 4 |
---|---|---|---|---|
Step 1: Controls | ||||
Previous year’s GP | 0.591 ** | 0.486 ** | 0.473 ** | 0.561 ** |
Group size | 0.031 | 0.083 | 0.026 | −0.044 |
Department | −0.332 * | −0.240 | −0.284 | −0.490 ** |
Step 2: Main effect | ||||
Group efficacy | 0.440 ** | 0.505 ** | 0.517 ** | |
Minimum of competency | −0.290 | −0.299 | ||
Mean of competency | 0.170 | 0.270 | ||
Step 3: Moderating effect | ||||
GE × Mean of competency | −0.738 ** | |||
GE × Minimum of competency | 0.551 ** | |||
Overall F | 8.500 ** | 12.240 ** | 8.346 ** | 11.122 ** |
R2 | 0.505 | 0.671 | 0.695 | 0.816 |
F change | 8.500 ** | 12.129 * | 0.855 | 6.631 * |
R2 change | 0.505 | 0.166 | 0.024 | 0.122 |
Publisher’s Note: MDPI stays neutral with regard to jurisdictional claims in published maps and institutional affiliations. |
© 2022 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
Share and Cite
Park, H.; Shin, S. When Does Group Efficacy Deteriorate Group Performance? Implications of Group Competency. Behav. Sci. 2022, 12, 379. https://doi.org/10.3390/bs12100379
Park H, Shin S. When Does Group Efficacy Deteriorate Group Performance? Implications of Group Competency. Behavioral Sciences. 2022; 12(10):379. https://doi.org/10.3390/bs12100379
Chicago/Turabian StylePark, Haesang, and Sooyoung Shin. 2022. "When Does Group Efficacy Deteriorate Group Performance? Implications of Group Competency" Behavioral Sciences 12, no. 10: 379. https://doi.org/10.3390/bs12100379
APA StylePark, H., & Shin, S. (2022). When Does Group Efficacy Deteriorate Group Performance? Implications of Group Competency. Behavioral Sciences, 12(10), 379. https://doi.org/10.3390/bs12100379