Community Pharmacists’ Knowledge, Attitudes, and Readiness to Provide Counseling on Food Supplements—A Scoping Review
Abstract
1. Introduction
2. Materials and Methods
2.1. Search Strategy and Selection Criteria
2.2. Eligibility Criteria
2.3. Data Extraction
- Primary author and year of publication,
- Country,
- Study design,
- Sample size,
- Objective,
- Study outcomes and main results.
3. Results
3.1. Characteristics of Studies Included in the Review
| Authors, Year | Country | Study Design | Sample Size and Participants | Objective | Study Outcomes and Main Results |
|---|---|---|---|---|---|
| Kemper et al., 2003 [30] | The United States of America | Cross-sectional questionnaire-based study | n = 537 - physicians (n = 111) - nurses (n = 30), - pharmacists (n = 46), - dietitians (n = 350) | To investigate healthcare professionals’ (HCPs) knowledge, attitudes, and practices related to herbs (H) and FSs. | Although participants showed interest and prior training in H/FSs, their knowledge, attitudes, and practices remained suboptimal, highlighting the need for further education and supportive institutional policies. |
| Shilbayeh, 2011 [31] | Jordan | Cross-sectional questionnaire-based study | n = 388 community pharmacists | To give a platform for analyzing the professional practices, attitudes, and knowledge of Jordanian community pharmacists in providing patients with safe vitamin consumption advice. | Community pharmacists were sufficiently aware of their role in counseling. |
| Robinson et al., 2011 [50] | The United Kingdom | Qualitative study using interviews | n = 4 community pharmacists | To investigate attitudes and behavior of community pharmacists regarding children’s use of herbal and nutritional products. | Pharmacists seem to understand the customer’s need for herbal and nutritional products for children. However, pharmacists may require additional information to maintain their professionalism. |
| Asahina et al., 2012 [54] | Japan | Qualitative study using focus group interviews | n = 16 community pharmacists | To investigate how Japanese community pharmacists perceive patients’ use of herbal and dietary supplements. | A number of participants voiced opinions supporting their use, while others disagreed. Some participants agreed as long as it was for preventative purposes. The safety of health products and the lack of scientific proof for their effectiveness were the main arguments against use. |
| Mehralian et al., 2014 [32] | Iran | Cross-sectional questionnaire-based study | n = 500 community pharmacists | To assess the knowledge and measure the professional attitude and practice of pharmacists about FSs. | Although various factors, such as pharmacy ownership, educational background, and professional experience, influence pharmacy practice in relation to FSs, pharmacists’ knowledge should be recognized as the principal determinant. Accordingly, more emphasis should be placed on enhancing FS-related education and training to improve professional practice. |
| El-Mani et al., 2014 [33] | Australia | Cross-sectional questionnaire-based study | n = 41 community pharmacists | To assess pharmacists’ knowledge about folic acid and iodine supplementation during pregnancy and to conduct an audit of pregnancy supplements available online. | There was little awareness among pharmacists regarding the mandatory fortification program and the dietary sources of iodine and folic acid. |
| Shraim et al., 2017 [34] | Palestine | Cross-sectional questionnaire-based study | n = 281 community pharmacists | To evaluate the knowledge, attitudes, and practices of Palestinian community pharmacists regarding CAM. | Despite having fair to average knowledge scores, pharmacists still require additional CAM education to be better equipped to provide pharmaceutical care and enhance patient outcomes. |
| Bastani et al., 2017 [35] | South of Iran | Cross-sectional questionnaire-based study | n = 200 community pharmacists | To ascertain pharmacists’ performance, attitude, and level of knowledge regarding FSs. | The findings suggested that more knowledgeable pharmacists perform better and have a more positive attitude toward FSs. |
| Dabaghzadeh et al., 2018 [55] | Iran | Cross-sectional study, using simulated patient method | n = 84 community pharmacists | To evaluate the counseling practices of community pharmacists relating to typical use, interactions, contraindications, and adverse effects of multivitamin supplements using simulated patients. | The inadequate pharmacy practices identified in this study concerning multivitamin supplements may be explained by insufficient collection of patient information, inadequate counseling competencies, and communication deficiencies. |
| Ung et al., 2019 [52] | The United States of America | Qualitative study using in-depth interviews | n = 22 - pharmacists (n = 12); - key stakeholders (n = 10) | To assess pharmacists’ and other key stakeholders’ perceptions and opinions about assuming roles that ensure the appropriate and safe use of FSs. | A significant gap persists between pharmacists’ awareness of FS use and their professional responsibilities in this field, highlighting the need for collaborative strategies to enhance their role in ensuring the safe and appropriate use of FSs. |
| Harnett et al., 2019 [53] | The United States of America | Qualitative study using in-depth interviews | n = 22 pharmacists (n = 12) and organizational representatives (n = 10) | To gather the views of pharmacists and key stakeholders on what is needed for pharmacists to fulfill their professional role related to the use of FSs by Americans. | Despite existing challenges, pharmacists and stakeholders recognize opportunities to strengthen pharmacists’ professional role and promote the safe and appropriate use of FSs in the USA. |
| Ghosn et al., 2019 [17] | Saudi Arabia | Cross-sectional questionnaire-based study | n = 102 community pharmacists | To evaluate knowledge, attitudes, and practices of Saudi community pharmacists in counseling patients regarding the safe usage of vitamins. | The study revealed a positive attitude of community pharmacists on their role in patients’ counseling about the safe usage of FS, but their level of knowledge about these products needs to be improved to meet consumer’s needs. |
| Wahab et al., 2019 [51] | Thailand | Qualitative study using interviews | n = 22 community pharmacists | To evaluate how pharmacists perceive the use of food and herbal supplements and what factors or underlying beliefs affect community pharmacists’ provision of these products. | Although the pharmacists interviewed agreed that providing pharmacist care to users of herbal and FSs had advantages, there were many obstacles to its implementation. |
| Zeković et al., 2019 [36] | Serbia | Cross-sectional questionnaire-based study | n = 730 valid questionnaires - community pharmacists (n = 450), - intern pharmacists (n = 74) - pharmacy technicians (n = 206) | To evaluate community pharmacists’ and pharmacy technicians’ knowledge, attitudes, and practices (KAP) regarding advising women on the appropriate intake of FSs containing folic acid. | Despite participants’ generally positive attitudes regarding the importance of folic acid for maternal and fetal health and their recognition of their role in promoting preconception health, some knowledge gaps were identified. |
| Alshahrani SM., 2020 [37] | Saudi Arabia | Cross-sectional questionnaire-based study | n = 1041 community pharmacists | To ascertain the Saudi Arabian community pharmacists’ knowledge, attitudes, and practices regarding vitamin and nutritional supplement counseling. | Saudi Arabian community pharmacists are knowledgeable about vitamins and nutritional supplements and have a positive attitude toward them. |
| Altamimi et al., 2021 [39] | Palestine | Cross-sectional questionnaire-based study | n = 194 community pharmacists | To assess community pharmacists’ knowledge, attitudes, and practices regarding FSs. | Participants’ knowledge of FSs was found to be moderate, according to the study. Knowledge and practices were also closely related. |
| Bukic et al., 2021 [16] | Croatia | Cross-sectional questionnaire-based study | n =102 community pharmacists | To investigate factors that might affect pharmacists’ recommendations of FSs and to compare their perspectives and understanding of these products across pharmacists with varying years of work experience. | On the general knowledge test regarding FS, all of the participating pharmacists received high scores. Senior pharmacists who may have missed that component of their formal education should receive extra instruction on evidence-based pharmacy practice. |
| Brunelli et al., 2022 [14] | Italy | Cross-sectional questionnaire-based study | n = 232 - with degree in pharmacy (n =179) - with degree in chemistry and pharmaceutical technologies (n = 53) | To evaluate the FS knowledge, attitudes, and practices of pharmacists working in both public and private licensed pharmacists. | Pharmacists have little understanding of FSs, and young professionals need to keep learning in order to provide patients with safe and useful advice regarding these products. |
| Jalil et al., 2022 [40] | Jordan | Cross-sectional questionnaire-based study | n = 401 community pharmacists | To explore Jordanian community pharmacists’ perspectives and knowledge of herbal supplements available in pharmacies. | The mean knowledge score regarding knowledge of use, regulation, adverse reactions, and drug interactions was 3.7, 3.5, 3.6, and 3.6 (out of 5), respectively. Total knowledge scores significantly differed based on work experience (p < 0.05). |
| Alqahtani et al., 2022 [41] | Saudi Arabia | Cross-sectional questionnaire-based study | n = 246 community pharmacists | To assess community pharmacists’ knowledge, attitudes, and practices about vitamin D and other FSs. | Pharmacists demonstrated a highly positive attitude toward vitamin D and other FSs, and their overall knowledge levels were correspondingly high. The study demonstrated a significant correlation between the pharmacists’ attitude and practice and their level of knowledge about vitamin D and other FSs. |
| Balkanska-Mitkova et al., 2022 [15] | Bulgaria | Cross-sectional questionnaire-based study | n = 151 community pharmacists | To examine the tendency of pharmacists to correctly recommend FSs to chronically ill patients in order to extend the pharmaceutical care and prevent adverse effects. | Most pharmacists are willing to recommend FSs and are able to take part in monitoring the usage of them by patients who are chronically ill. |
| Tobaiqy et al., 2023 [42] | Saudi Arabia | Cross-sectional questionnaire-based study | n = 300 community pharmacists | To assess community pharmacists’ knowledge and attitudes toward dispensing melatonin supplements and their perceived safety and effectiveness. | Awareness rates about melatonin supplement pharmacokinetics and pharmacodynamics among community pharmacists were low. |
| Patil et al., 2024 [43] | India | Cross-sectional questionnaire-based study | n = 226 community pharmacists | To assess community pharmacists’ knowledge, awareness, and attitudes regarding the use of vitamin supplements. | Accurate and sufficient awareness, knowledge, and attitude regarding vitamin deficiencies, their effectiveness, the recommended daily allowance, toxicity, and interactions among pharmacists are lacking. |
| Xin RK et al., 2024 [44] | Malaysia | Cross-sectional study | n = 260 community pharmacists | To assess the knowledge, attitudes, and practices of community pharmacists regarding the provision of counseling services on vitamins and FSs. | Although most Malaysian pharmacists have a sufficient understanding of vitamins and FSs, this study revealed knowledge gaps, especially with regard to less common products. |
| Şendal et al., 2024 [45] | Northern Cyprus | Cross-sectional questionnaire-based study | n = 348 - community pharmacists (n = 24) - physicians/dieticians (n = 21) - public (n = 303) | To evaluate the knowledge, attitudes, and practices of community pharmacists, physicians/dieticians, and general public regarding herbal products used for weight control and slimming. | Approximately half of the pharmacists recommended senna and green tea for weight loss. However, a substantial knowledge gap was observed regarding their safe use, potential interactions, and adverse effects. |
| Naja et al., 2024 [46] | The United Arab Emirates | Cross-sectional questionnaire-based study | n = 373 community pharmacists | To evaluate community pharmacists’ knowledge, attitudes, and practices regarding CAM. | The study findings demonstrated that community pharmacists have generally positive attitudes and practices, as well as good knowledge of CAM functions. |
| Alshahrani SM, 2024 [47] | Saudi Arabia | Cross-sectional questionnaire-based study | n = 224 community pharmacists | To evaluate the attitudes and knowledge of community pharmacists working in the Aseer Region of Saudi Arabia with regard to probiotics. | Probiotics were correctly defined by more than half of the participants, and most of them were able to differentiate between the various potentially dangerous bacterial strains. |
| Bidoki et al., 2025 [48] | Iran | Cross-sectional questionnaire-based study | n = 147 - community pharmacists (n = 93) - pharmacy students (n = 54) | To investigate pharmacists’ knowledge, attitudes, and practice regarding FSs. | Knowledge and practice scores correlated with pharmacists’ age, education, experience, and professional title. Most pharmacists demonstrated a positive attitude toward providing FS counseling. |
| Al-Shawabkeh et al., 2025 [49] | Jordan | Cross-sectional questionnaire-based study | n = 322 community pharmacists | To evaluate community pharmacists’ attitudes toward the distribution, safety, and efficacy of melatonin supplements, as well as existing knowledge gaps, and suggested educational measures to promote safer use. | Community pharmacists in Jordan demonstrated non-optimal knowledge and awareness regarding melatonin supplements, indicating a need for improvement in their dispensing practices. |
| Elsayed et al., 2025 [56] | Australia | Mixed-methods study (self-completion of questionnaire and semi-structured interviews) | n = 107 - community pharmacists (n = 73) - hospital pharmacists (n = 17) - specialist pharmacy area (n = 9) - other (n = 8) | To investigate the attitudes and practices of Australian pharmacists regarding nutrition counseling and the provision of advice on vitamin and mineral supplements, including the adequacy of their education and training in this area. | Pharmacists expressed willingness and potential to provide nutrition counseling; however, improved nutrition education is required to improve confidence in this area. |
3.2. Knowledge and Awareness of Community Pharmacists Regarding FSs
3.3. Attitude and Perceived Role of Community Pharmacists Regarding FSs
4. Discussion
4.1. Knowledge and Training Limitations
4.2. Limited Access to Reliable Information
4.3. Lack of Time and High Workload
4.4. Cultural and Language Barriers
4.5. Limited Access to Patient Information
4.6. Implications for Practice, Policy, and Future Research
4.7. Limitations
5. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
Abbreviations
| CAM | Complementary and alternative medicine |
| DS | Dietary supplement |
| EFSA | European Food Safety Authority |
| FS | Food supplement |
| HCP | Healthcare professionals |
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| Parameter | Description |
|---|---|
| Population | Community pharmacists (only pharmacists who have a university degree were considered). |
| Intervention | Assessment of pharmacists’ knowledge, attitudes, and practices related to FSs counseling and dispensing. |
| Comparison | Differences in pharmacists’ knowledge or attitudes regarding age, sex, education level, additional training, work experience, or region/country. |
| Outcome | Level of knowledge regarding FSs, attitudes toward FSs counseling and dispensing, perceived barriers, and educational needs. |
| Study design | Quantitative (e.g., cross-sectional), qualitative, or mixed-methods studies |
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© 2025 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
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Slavcheva, K.; Staynova, R.; Neycheva, N.; Kafalova, D. Community Pharmacists’ Knowledge, Attitudes, and Readiness to Provide Counseling on Food Supplements—A Scoping Review. Nutrients 2025, 17, 3754. https://doi.org/10.3390/nu17233754
Slavcheva K, Staynova R, Neycheva N, Kafalova D. Community Pharmacists’ Knowledge, Attitudes, and Readiness to Provide Counseling on Food Supplements—A Scoping Review. Nutrients. 2025; 17(23):3754. https://doi.org/10.3390/nu17233754
Chicago/Turabian StyleSlavcheva, Katerina, Radiana Staynova, Nelina Neycheva, and Daniela Kafalova. 2025. "Community Pharmacists’ Knowledge, Attitudes, and Readiness to Provide Counseling on Food Supplements—A Scoping Review" Nutrients 17, no. 23: 3754. https://doi.org/10.3390/nu17233754
APA StyleSlavcheva, K., Staynova, R., Neycheva, N., & Kafalova, D. (2025). Community Pharmacists’ Knowledge, Attitudes, and Readiness to Provide Counseling on Food Supplements—A Scoping Review. Nutrients, 17(23), 3754. https://doi.org/10.3390/nu17233754

