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Article

Sustaining the Modern Pilgrimage: Governance, Community Impacts, and Environmental Challenges on Korea’s Jeju Olle Trail

by
Bradley S. Brennan
1,
Daniel Kessler
2,
Yiheng Luo
3 and
Kyung Mi Bae
4,*
1
College of Business Administration, Inha University, Incheon 22212, Republic of Korea
2
Minseok College of Liberal Arts, Dongseo University, Busan 47011, Republic of Korea
3
Department of Business Management, East University of Heilongjiang, Harbin 150066, China
4
Department of International Business & Trade, School of Global Convergence Studies, Inha University, Incheon 22212, Republic of Korea
*
Author to whom correspondence should be addressed.
Sustainability 2026, 18(3), 1540; https://doi.org/10.3390/su18031540
Submission received: 5 January 2026 / Revised: 28 January 2026 / Accepted: 29 January 2026 / Published: 3 February 2026

Abstract

The Jeju Olle Trail has evolved from a grassroots initiative into a contested space where post-pandemic growth intersects with environmental limits and fragmented governance. Moving beyond environment-centric models, this study examines the trail as a transcultural walking tourism system. The authors triangulated 900 user-generated content (UGC) narratives from major travel platforms (Korean, Chinese, and English) with semi-structured interviews from three key institutional informants (NTO, RTO, and NPO). The analysis explores how sustainable experiences are negotiated in practice. Findings suggest that Self-Determination Theory (SDT) constructs like autonomy are not universal constants but are culturally mediated through Western “digital detox,” Korean “collective healing,” and Chinese chūxīn (original heart) narratives. Institutional and narrative data indicate that these experiences appear linked to managing governance tensions between national mandates and localized stewardship. The study concludes that experiential sustainability involves navigating trade-offs regarding narratively signaled environmental impacts and community capacity. By framing walking tourism as a governance-dependent practice, this research demonstrates how culturally embedded mechanisms shape destination viability.

1. Introduction

1.1. Context and Rationale

The Jeju Olle Trail, extending across Jeju Island’s volcanic coastline and rural interior, has evolved from a grassroots walking route into a widely cited example of slow travel and wellness-oriented sustainable tourism. Established in 2007, it comprises 27 interconnected walking courses that encircle the island. Rather than linking iconic attractions, the trail connects villages, farms, markets, and everyday landscapes, emphasizing slow mobility, local encounter, and embodied engagement with place. Designed as an alternative to mass sightseeing, Jeju Olle has become one of East Asia’s most influential models of walking-based tourism, attracting both domestic and international visitors seeking reflective, health-oriented, and environmentally conscious travel [1] (the spatial configuration of the trail network is illustrated in Figure 1).
In 2024, Jeju received 13.7 million visitors, including a 168.7% increase in foreign arrivals [2]. While this growth reflects the success of trail-based tourism, it has simultaneously intensified pressures on fragile ecosystems, rural communities, and destination governance capacity, raising questions about the viability of walking tourism at scale.
Unlike formal religious paths, Jeju Olle remains a secular route; however, many walkers report experiences of modern pilgrimage, a process of embodied reflection and physical endurance where the trail serves as a catalyst for moral recalibration, defined here as the conscious alignment of personal values with lived behavior. While Western routes such as the Camino de Santiago have been extensively examined, East Asian walking-based tourism has received limited attention, particularly regarding how culturally diverse visitors construct meaning while traversing a shared landscape. Rather than distinguishing a discrete subgroup of “pilgrims,” this study conceptualizes modern pilgrimage as an experiential orientation that emerges through narrative meaning-making. Walkers are interpreted as engaging in pilgrimage-like practices when their accounts emphasize reflection, moral recalibration, endurance, and transformation, regardless of religious identity or travel label.
At the destination level, Jeju Olle operates as a rural sustainability system shaped by environmental limits and institutional coordination. Rising visitation has amplified visible challenges, including narratively perceived trail erosion, waste accumulation, and resident fatigue, which threaten the trail’s long-term viability. This study treats governance as a primary analytical domain. By linking visitor experience and motivation with institutional arrangements and community capacity, this research aligns with broader debates on island sustainability and post-pandemic mobility.

1.2. Aim and Objectives

This study examines how Korean, Chinese, and English-speaking hikers construct emotional, motivational, and moral meanings along the Jeju Olle Trail, and how these narratives intersect with sustainability discourse and destination governance. Drawing on a qualitative multi-method design, the analysis integrates a cross-linguistic thematic analysis of 900 online hiker narratives with expert interviews conducted with the Korea Tourism Organization (NTO level), Jeju Tourism Organization (RTO level), and the Jeju Olle Foundation (NPO level).
By comparing narratives across three cultural groups, this study extends sustainability research beyond single-culture interpretations. Conceptually, the study employs an integrated framework where Self-Determination Theory (SDT) identifies universal human needs for autonomy and competence [3]. At the same time, Hofstede’s Cultural Dimensions serve as a “cultural filter” to explain how these needs are expressed differently across nationalities [4]. Empirically, by placing visitor narratives in dialogue with institutional perspectives, the study highlights how experiential sustainability is shaped not only by individual motivations but also by multi-level coordination, resource constraints, and community stewardship. In doing so, the study responds to international calls for tourism research that bridges experiential analysis with governance and management contexts, rather than treating sustainability solely as an ecological or motivational outcome. This positioning differentiates the study from existing pilgrimage and walking tourism research by foregrounding sustainability as a culturally negotiated and institutionally mediated process. This contribution is positioned here to frame the research questions that follow and to clarify the study’s theoretical and empirical positioning prior to the detailed literature review.

1.3. Research Questions

To achieve these objectives, the study addresses the following questions:
  • What core experiential and emotional themes characterize hiker narratives across all three language groups on the Jeju Olle Trail?
  • How do Korean, Chinese, and English-speaking hikers differ in their framing of effort, nature, and emotional transformation on the Jeju Olle Trail?
  • In what ways does the Jeju Olle Trail function as a transcultural modern pilgrimage?
  • How do culturally mediated motivations (SDT/Hofstede) intersect with institutional governance structures to shape the long-term sustainability of the Jeju Olle experience?
Together, these questions position pilgrimage not only as a visitor experience but as an institutionally coordinated practice that sustains cultural meaning, social cohesion, and place-based continuity.

2. Literature Review

2.1. Modern Pilgrimage and the Secular Turn

Modern pilgrimage has expanded beyond religious orthodoxy to encompass secular travel motivated by reflection, healing, and personal growth [5,6]. Routes such as the Camino de Santiago exemplify this shift, where walkers frame the journey as an embodied search for meaning rather than a purely faith-based act [7,8,9]. Scholarship increasingly positions pilgrimage as a post-religious practice, expressed through environmental connection, endurance, and communal solidarity [10,11,12].
Within this context, walking functions as a form of “therapeutic mobility” [13], enabling the construction of emotional and moral landscapes through physical exertion and sensory immersion [14,15,16]. This embodied slowness resists consumerist speed and fosters mindfulness and eco-spiritual awareness [17,18]. However, much of this foundational scholarship remains focused on European contexts, leaving a conceptual gap regarding how these “moral landscapes” are negotiated in East Asian secular routes where distinct cultural philosophies regarding the self and nature intersect.

2.2. East Asian Perspectives on Walking and Self-Cultivation

While Western scholarship often emphasizes individual enlightenment, East Asian traditions integrate spirituality with social ethics and collective harmony [19,20]. Pilgrimage in this region is historically embedded within Confucian and Buddhist frameworks, where journeys function as moral self-cultivation and expressions of gratitude toward nature or ancestors [21,22].
The Jeju Olle Trail reflects these sensibilities; although secular, it encourages humility, endurance, and sonnim (guest) hospitality [23]. As such, the trail operates as a transcultural space linking personal rejuvenation with ecological reciprocity and biocultural identity [24,25]. Empirical studies of Korean walking tourism further show motivations centered on scenic immersion, simplicity, and modest physical challenge [26,27]. While these studies establish the “what” of Korean motivation, there remains a lack of comparative analysis regarding how these localized values are interpreted by international visitors sharing the same physical path.

2.3. Digital Narratives and Smart Pilgrimage

In the digital era, pilgrimage experiences are increasingly mediated through online platforms and smart tourism (ST) technologies. Digital media function as repositories of shared meaning, transforming personal journeys into public narratives and shaping destination image formation [28,29,30]. User-generated content (UGC) and electronic word-of-mouth (eWOM) operate as dialogical spaces in which travelers negotiate authenticity and co-create tourism meanings [31,32,33].
Mobile applications and ST tools further mediate walking experiences by supporting navigation and cultural interpretation while bridging cross-cultural divides [34,35]. These digital traces enable the analysis of emotional and moral meaning-making [36]. At the same time, digital narratives expose sustainability tensions, including forms of “eco-hypocrisy” in which travelers seek authenticity while demanding comfort [37,38]. Crucially, these digital narratives function as more than personal records; they serve as a diagnostic interface for governance, signaling where visitor expectations collide with the material limits of the destination.

2.4. Sustainable Governance and Visitor Management

Sustainable trail tourism depends on coordinated governance across institutional levels to balance visitor flows with ecological integrity. Walking tourism is increasingly framed as a low-carbon, climate-sensitive mobility form aligned with post-pandemic preferences for slow travel [39,40]. However, dispersal strategies also risk extending environmental pressures into sensitive rural landscapes [41,42].
Effective governance often relies on collaborative arrangements linking National Tourism Organizations (NTOs), regional Destination Management Organizations (DMOs), and local nonprofits. On Jeju Island, this coordination occurs between the KTO, JTO, and JOF. Prior research suggests such multi-stakeholder systems are critical for mitigating conflict where regulatory authority is fragmented or constrained [43,44]. Reflective walking experiences can also foster place attachment, contributing to emergent stewardship and pro-environmental behavior [45,46,47]. This study positions governance not as a static background, but as the interpretive lens through which individual experiences are translated into destination-wide sustainability outcomes.

2.5. Theoretical Framework

This study adopts a dual framework combining Self-Determination Theory (SDT) [3] and Hofstede’s Cultural Dimensions [4,48] to interpret transcultural walking motivations. This dual framework is uniquely suited to Jeju Olle: while SDT provides a universal baseline for why individuals walk (the need for autonomy, competence, and relatedness), Hofstede’s dimensions explain how these universal needs are culturally scripted. SDT conceptualizes behavior as driven by universal needs for autonomy, competence, and relatedness, manifested in walking tourism through self-paced movement, physical accomplishment, and social or environmental connection [49,50].
Hofstede’s framework contextualizes how these needs are culturally interpreted. Consistent with methodological critiques, Hofstede’s dimensions are utilized here as a descriptive heuristic, a lens to identify patterns across language groups, rather than an essentialist or predictive model of individual behavior. Individualism–Collectivism explains divergent framings of autonomy (e.g., personal escape versus social relief), while Long-Term Orientation clarifies differences in moral purpose and endurance-based meaning-making [51]. By applying this cultural filter to universal motivational needs, the study can more accurately assess how transcultural narratives intersect with localized governance structures.

3. Methodology

3.1. Research Design and Data Collection

This study employs a qualitative, cross-cultural comparative research design grounded in a social constructivist paradigm, which conceptualizes experience as actively constructed through language and culturally embedded meaning systems rather than as an objective reality [52]. To capture these constructions, the study adopts an unobtrusive data collection strategy based on naturally occurring UGC. A purposive sampling strategy was used to compile a balanced corpus of 900 publicly available online reviews, consisting of 300 texts from each linguistic cohort: Korean, Chinese, and English. This tripartite structure ensures representational symmetry and enables robust cross-cultural comparison.
Data were manually sourced from high-traffic platforms dominant in each market, including Naver Maps (v6.1.1) and Naver Blogs (Korean); Xiaohongshu (v8.99.1) and TripAdvisor (Chinese); and Google Maps (v11.112.x) and TripAdvisor (v65.6) (English). To ensure analytical depth, a strict screening protocol was applied: only reviews containing thick descriptions of embodied walking experiences were retained. Operationally, “thick description” was defined as narratives exceeding 50 words that moved beyond logistical details (e.g., transport or pricing) to include affective language, sensory observations, or moral reflections. At the same time, entries limited to star ratings or purely logistical commentary were excluded. This approach aligns with qualitative analytic principles emphasizing meaning-rich data suitable for reflexive thematic interpretation [52]. While platforms have unique affordances, such as the visual-centric nature of Xiaohongshu versus the text-heavy Naver Blogs, the sampling focused on the narrative content itself to ensure cross-platform comparability.
To situate visitor narratives within their broader governance context, the study incorporates semi-structured expert interviews with senior representatives from three institution types: a national tourism organization (NTO), a regional tourism organization (RTO), and a local nonprofit trail-based stewardship organization (NPO). These participants were selected via purposive, key-informant sampling to represent the core pillars of the Jeju Olle governance ecosystem. Collectively, these entities represent a multi-level governance structure encompassing national policy coordination (NTO), regional destination management (RTO), and community-based nonprofit stewardship (NPO).
Interviews were conducted sequentially and analytically, allowing insights from the initial RTO consultation regarding post-pandemic visitor dispersion to inform the refinement of protocols for subsequent interviews. This iterative approach enabled examination of how sustainability objectives are interpreted, coordinated, and operationalized across governance levels, from strategic planning to on-the-ground trail management. These institutional perspectives are treated as an interpretive interface rather than an evaluative audit, providing the necessary context to understand the systemic constraints behind the visitor experiences reported in the UGC.
These institutional perspectives are treated not as an independent dataset, but as a contextual triangulation layer informing the interpretation of sustainability challenges identified in the visitor narratives, consistent with established criteria for qualitative credibility and interpretive rigor [53]. For analytical clarity and to avoid evaluative attribution, institutional actors are referred to by functional role rather than by name. This analysis examines the discursive organization of sustainability narratives rather than the intentions or performance of specific institutions.

3.2. Translation and Preparation Protocol

Ensuring conceptual and semantic equivalence across linguistic datasets was a core methodological priority. To prevent the “flattening” of cultural nuances, a common risk in cross-cultural qualitative research, the study moved beyond literal translation to an interpretive protocol that prioritized emic integrity. Consistent with qualitative rigor in cross-cultural thematic analysis [52,54], the study rejected mechanical translation in favor of a three-stage interpretive protocol conducted by bilingual researchers.
First, the English-language dataset was analyzed to establish an inductive codebook (Appendix A Table A2). Second, the Korean and Chinese datasets were analyzed in their original languages by bilingual researchers to identify culture-specific idioms, professionally translated into English, followed by targeted back-translation of selected excerpts to verify semantic fidelity. Third, iterative consensus meetings were held to resolve ambiguities surrounding culturally embedded constructs such as healing (힐링), jeong (정; affective attachment), and chūxīn (初心; original heart). This ensured that these concepts were treated as unique cultural “anchors” rather than being reduced to generic English equivalents.
This process ensured analytical compatibility across datasets while preserving the emic integrity of each linguistic corpus. Importantly, to protect the inductive integrity of the study, the initial open coding of visitor narratives was completed prior to the final synthesis of institutional interviews, ensuring that expert perspectives provided a contextual layer rather than a predictive one.

3.3. Analytical Framework

Data analysis followed a hybrid inductive–deductive thematic approach implemented in NVivo 14 [52,54]. As illustrated in Figure 2, the analytical process unfolded across four phases, transitioning from bottom-up inductive coding to a top-down interpretive synthesis. Phase 1 involved inductive open coding of the English-language dataset to generate an initial thematic framework [54]. Phase 2 refined and stabilized this framework through iterative comparison and consolidation [52]. Phase 3 extended the analysis to the Korean and Chinese datasets, allowing identification of shared patterns alongside culture-specific divergences, consistent with cross-cultural qualitative comparison [53].
Phase 4 consisted of a deductive interpretive synthesis guided by SDT and Hofstede’s Cultural Dimensions [48,50]. In this phase, SDT was used to identify universal motivational drivers. At the same time, Hofstede’s dimensions were applied as a descriptive heuristic—not a predictive or essentialist label—to interpret why certain language groups prioritized specific themes over others. This structured progression ensured analytic grounding in participant narratives while enabling systematic theoretical interpretation.
Figure 2 illustrates the inductive thematic analysis of English, Korean, and Chinese UGC datasets (Phases 1–3), the deductive cross-cultural synthesis guided by SDT and Hofstede’s Cultural Dimensions (Phase 4), and the integration of expert interviews as an institutional context informing the final thematic framework (See Appendix A, Table A3).

Reliability, Validity, and Ethical Considerations

Methodological rigor was established in accordance with the trustworthiness criteria proposed by Guba and Lincoln—credibility, transferability, dependability, and confirmability [53]. Dependability was supported through an intercoder reliability (ICR) check conducted on a subset of reviews by two bilingual researchers with backgrounds in tourism and sociology. Acknowledging the reflexive nature of this study, ICR was utilized not as a positivist claim of objective truth, but as a procedural quality-control mechanism to ensure conceptual consistency and codebook stability. Credibility was strengthened through triangulation across data types (UGC and expert interviews) and theoretical lenses (SDT and Hofstede). Confirmability was maintained via a systematic NVivo audit trail documenting coding decisions and thematic revisions, consistent with reflexive qualitative analysis practices [52].
Ethical procedures followed established guidelines for netnography and low-risk research. All online data were anonymized by removing usernames and identifiers prior to analysis. Expert interview participants provided informed consent for the use of their professional insights. As the study relied on public data and professional consultation without intervention in private lives, it aligns with standard institutional protocols regarding ethical IRB exemption.

3.4. Methodological and Interpretative Limitations

While this study adopts a large-scale, multilingual qualitative design, several limitations should be acknowledged. First, the analysis relies on publicly available user-generated content, which reflects self-selected narratives and may overrepresent visitors inclined toward reflection or expressive engagement. Second, although rigorous translation and interpretive protocols were applied, cross-linguistic analysis inevitably involves a degree of semantic smoothing, particularly for culturally embedded moral concepts. Third, the number of institutional interviews was intentionally limited and strategic; while sufficient for governance triangulation, these perspectives do not capture the full diversity of organizational viewpoints involved in trail management. Finally, the findings are analytically transferable rather than statistically generalizable and should be interpreted as theory-building insights applicable to comparable trail-based and rural tourism contexts.

4. Findings

The analysis of 900 online hiker narratives reveals a distinct “universal-but-different” pattern across the three linguistic cohorts. While hikers consistently expressed the core psychological needs identified by SDT, autonomy, competence, and relatedness, how these needs were articulated varied systematically according to cultural orientation. Table 1 summarizes how each SDT need is expressed through culturally specific, emic themes and narrative inflections among Korean, Chinese, and English-speaking hikers, illustrating shared motivational structures alongside divergent experiential framings. To further contextualize these differences, Table 2 maps these narrative patterns onto Hofstede’s cultural dimensions, demonstrating how broader orientations toward collectivism, individualism, and temporal focus shape the moral and emotional meanings attached to walking the Jeju Olle Trail. For a comparative overview of how these thematic expressions manifest across the three linguistic groups, a matrix of exemplar narratives is provided in Appendix A. Together, these materials provide an integrated analytical framework that clarifies how universal psychological needs are enacted through culturally situated forms of meaning-making rather than uniform experiential outcomes.

4.1. Thematic Block 1: Freedom from Constraint

The first dimension of autonomy, freedom from constraint, emerged as a dominant experiential theme across all three linguistic cohorts. Hikers consistently described the Jeju Olle Trail not merely as a physical route, but as a sanctuary from the pressures of everyday life, positioning walking as a deliberate withdrawal from externally imposed demands. While this desire for liberation was shared across cultural groups, the sources of constraint being escaped, and the meanings attached to that escape, were culturally inflected.
Among Korean participants, freedom from constraint was most frequently articulated through the culturally resonant concept of healing (힐링). This healing extended beyond physical rest to encompass emotional recovery and relief from social and occupational pressure, 눈치 (nunchi). One reviewer reflected that “walking slowly along the coast healed my tired mind,” while another noted that “each trail gave me time to breathe and listen to myself” (See Appendix A, Table A1). For these hikers, autonomy was experienced as a temporary suspension of performance-oriented social roles, allowing space for emotional recalibration.
This interpretation was echoed and contextualized by the NPO, which emphasized that the Trail was intentionally designed to offer psychological and emotional release rather than achievement-based tourism. As the NPO Chairperson explained: “Olle was never meant to be about speed or competition. It’s about slowing down, resting, and letting people step away from the pressure they carry in daily life.” (NPO Interview).
This managerial perspective reinforces how Korean hikers’ narratives of healing are not incidental but are closely aligned with the Trail’s foundational philosophy of slow walking and emotional restoration.
Among English-speaking hikers, autonomy was framed more explicitly as freedom from occupational routines and digital saturation. Reviewers frequently described the Olle experience as a form of “digital detox,” emphasizing disconnection from work emails, schedules, and constant online engagement. One hiker wrote that “the trail felt like a retreat for both body and soul,” while another described it as “nature, sea breeze, and peace, it’s my perfect healing trip” (See Appendix C). Here, autonomy was less about relief from social obligation and more about reclaiming personal time, self-direction, and mental space.
From an institutional standpoint, the RTO recognized this pattern among international visitors, particularly Western travelers. According to the RTO Tourism Senior Manager, “Many international visitors are looking for places where they can disconnect from work and digital life. Jeju Olle fits that need because it allows people to walk independently, without fixed schedules or group pressure.” (RTO Interview).
This observation situates English-speaking hikers’ autonomy narratives within broader destination branding strategies that position Jeju Olle as an antidote to high-intensity, productivity-driven lifestyles.
For Chinese hikers, freedom from constraint was most often framed through the expression shìfàng yālì (释放压力, “releasing pressure”), referring to the accumulated burdens of academic competition, professional responsibility, and familial duty. Walking was described as a cathartic process that restored internal balance. One reviewer noted that “nature cleansed my anxiety like a gentle rain,” while another reflected that “while walking, all thoughts disappeared, only calm remained” (See Appendix E). In this cohort, autonomy functioned less as individual escape and more as a morally meaningful reset that enabled continued responsibility after the journey.
This interpretation aligns with emerging governance perspectives emphasizing emotional sustainability alongside environmental concerns. A representative from the KTO similarly highlighted the role of nature-based tourism in alleviating social pressure at a national level:
“We have constantly discussed: ‘Should we view tourism as Quantity or Quality?’ We keep saying we must go for Quality. But in the past, after the pandemic, many people couldn’t go anywhere, and they were just stuck in their homes or in their communities. So they thought their life was short. They want to experience more, and they want to go out and do more things... So they’re spending more money on what they can do or what they can eat.”
In summary, while hikers across all three linguistic groups experienced Jeju Olle as a space of liberation, the meaning of that freedom varied systematically. For Korean hikers, autonomy was expressed as emotional healing from social pressure; for English-speaking hikers, it represented relief from digital and occupational constraint; and for Chinese hikers, it functioned as cathartic release from moral and societal obligation.

4.2. Theme: Self-Guided Challenge & Pace

The second dimension of autonomy centered on self-guided challenge and pace. Across all three linguistic cohorts, hikers described the Jeju Olle experience as one in which challenge was self-imposed rather than externally regulated. Difficulty was not framed as competition with others, but as a personal test navigated at one’s own rhythm. However, the meaning attached to this autonomous challenge varied markedly across cultural contexts.
For Korean hikers, this theme was closely tied to the concept of wanju (완주, full completion) and the accompanying sense of seongchwigam (성취감, accomplishment). Satisfaction emerged not from speed or comparison, but from enduring the whole journey. One reviewer reflected, “After hours of walking, I realized exhaustion could also be happiness,” while another noted that “the more difficult the path, the deeper the joy at the end” (See Appendix D). Here, challenge functioned as a form of moral discipline, where perseverance itself was meaningful regardless of external recognition.
This interpretation aligns closely with the Jeju Olle Foundation’s operational philosophy. As a NPO representative explained: “We never designed Olle as a race or a performance activity. Finishing a course is meaningful because people face themselves along the way, not because they are faster or stronger than others.” (NPO Interview).
From this perspective, completion is framed less as achievement in a conventional tourism sense and more as quiet endurance, an insight reflected strongly in Korean hikers’ narratives.
Among English-speaking hikers, the self-guided challenge was more explicitly framed as an expression of individualism and personal agency. The emphasis was not simply on finishing the trail, but on navigating it independently and “doing it my way.” One hiker wrote, “I pushed myself through the last stretch; it was exhausting but meaningful,” highlighting pride derived from self-direction rather than completion alone (See Appendix C). Challenge was experienced as a test of independent capability, reinforcing autonomy through self-navigation, decision-making, and pacing.
This pattern was recognized by the RTO, which noted that international hikers often value the absence of rigid structure: “Foreign hikers like that Olle doesn’t tell them how fast to walk or what to do. They can choose their own pace, skip sections, or stop whenever they want. That freedom is part of the appeal.” (RTO Interview).
For Chinese hikers, autonomous challenge was frequently framed through the notion of zhèngmíng nénglì (证明能力, proving one’s ability). Physical endurance was interpreted as evidence of inner strength, perseverance, and moral character. One reviewer stated that “perseverance gave this walk meaning,” while another vividly described the emotional payoff of effort: “After 17 km, every muscle hurt, but my heart soared” (See Appendix E). In this cohort, challenge was deeply tied to self-cultivation, where bodily endurance symbolized internal discipline.
From a broader policy perspective, the NTO has similarly emphasized walking tourism as a vehicle for meaningful, effort-based engagement rather than passive consumption: “And I guess because of Olle, we’ve been, we started paying more attention to sustainable tourism. You know, because Olle Trail is all about walking on trails, living with as few footprints as possible. So, it’s like slow tourism, right? Or walking tourism. So slow tourism is very close to the concept of sustainable tourism.”

4.3. Overarching Theme: Competence—Mastering the Trail Environment

A central expression of competence, as conceptualized by SDT, was hikers’ sense of mastery over the Jeju Olle Trail environment. Across all three linguistic cohorts, competence emerged through feelings of capability, orientation, and confidence in navigating the trail independently. This mastery was not derived from conquering nature, but from successfully working with the landscape through interpretive cues, trail infrastructure, and embodied attentiveness.
For English-speaking hikers, mastery was frequently framed as individual problem-solving and reassurance through system clarity. Successfully “figuring out” the trail’s logic, particularly the consistency of signage and ribbon markers, generated both confidence and emotional comfort. One reviewer noted that “signage is consistent and the ribbons are comforting when walking alone” (See Appendix C), framing competence as self-sufficiency supported by reliable infrastructure. This narrative reflects an autonomous form of competence, where trust in the system enables independent exploration without anxiety.
This experiential pattern aligns closely with institutional design intentions. As the representative from the RTO explained, “Olle is designed so that people don’t need a guide. If you trust the ribbons and signs, you can walk alone without fear. That feeling of ‘I can do this myself’ is very important, especially for international visitors.” (RTO Interview).
For Korean hikers, competence was also associated with seongchwigam (sense of achievement), but mastery was more relational and affective. Successfully following the ribbons (리본) was not merely functional but symbolic, reinforcing trust in a shared system shaped by collective care. One hiker described the experience poetically: “Following the orange-blue ribbons felt like a journey through nature’s heart” (See Appendix D). Here, competence was experienced as harmony with the trail rather than individual problem-solving, reinforcing cultural values of balance and attunement.
This interpretation is strongly echoed by the NPO, which emphasized the moral and emotional significance of trail markers as the NPO leader noted, “The ribbons are not just signs. They are promises. Volunteers maintain them so walkers feel safe, calm, and guided. When people trust the ribbons, they trust the trail, and that trust changes how they walk.” (NPO Interview).
For Chinese hikers, while illustrative quotes emphasized endurance more than navigation, quantitative thematic frequencies (See Appendix E) indicate that trail infrastructure and logistics were salient to a substantial portion of reviewers. In this cohort, competence was framed less as ease and more as diligence and attentiveness. Successfully navigating the trail signaled self-control and moral effort, consistent with broader narratives of self-cultivation. One hiker linked competence directly to effort, stating that “perseverance gave this walk meaning” (See Appendix E).
At the national level, the NTO official has similarly emphasized that competence-enhancing infrastructure is central to sustainable walking tourism: “I think the numbers 14 and 15 are a little related. My answer is related because the people who walk on Olle Trails, they already have a lot of interest or they start to have a lot of interest in sustainable tourism. So, they don’t leave any trash behind. They’re already conscious of their carbon footprint.”
Across all cohorts, mastering the trail environment functioned as a powerful psychological affirmation. The ability to “read” the landscape and trust the trail system transformed walking into an experience of self-efficacy. Importantly, this competence was not accidental; it emerged from deliberate Olle Trail design, volunteer maintenance, and multi-level governance coordination.

4.4. Overarching Theme: Relatedness—Connection to Humanity & Place

The most emotionally resonant theme across all three linguistic cohorts was relatedness, the fundamental human need for connection and belonging. Across languages and cultures, hikers described the Jeju Olle Trail not merely as a physical route but as a social and moral landscape shaped by encounters with people, shared effort, and everyday acts of kindness.
For Korean participants, the concept of jeong (정), a culturally specific form of emotional warmth, affection, and mutual care, was central to their narratives. Reviews frequently referenced the warmth (따뜻함) of interactions with guesthouse owners, restaurant hosts, volunteers, and villagers encountered along the trail. One hiker recalled, “The guesthouse owner gave me tangerines for the road; it reminded me of my mother’s care.” Such moments were framed not as casual kindness but as morally meaningful gestures that reinforced gratitude, humility, and collective belonging.
This interpretation closely aligns with the NPO’s own understanding of the trail’s social role. As a NPO CEO explained: “Olle is not just about walking. It is about relationships, with villages, with volunteers, with the people who live along the trail. If those connections disappear, Olle loses its meaning.” (NPO Interview).
Among English-speaking hikers, relatedness was expressed through a sense of voluntary community and spontaneous camaraderie. Reviews frequently mentioned “friendly strangers,” “shared smiles,” and brief conversations with fellow walkers. One hiker wrote, “Everyone I met along the way had the same easygoing spirit; it felt like we were all in this together.” These interactions were often fleeting but emotionally significant, reflecting a form of relatedness grounded in choice rather than obligation. For many Western participants, the Jeju Olle Trail offered a rare antidote to urban anonymity.
From a destination management perspective, this informal sociality is not incidental. As the RTO representative noted, “One of Olle’s strengths is that it naturally creates small interactions between walkers, locals, and volunteers. These moments may seem small, but they shape how visitors remember Jeju and how they behave toward communities.” (RTO Interview).
For Chinese hikers, relatedness was frequently articulated through the concept of gǎndòng (感动), being deeply emotionally moved. Many narratives described moments of kindness that triggered strong emotional responses, often linked to moral sensitivity and reciprocity. One reviewer shared, “When an old lady gave me water and said ‘jiāyóu’ (加油), I almost cried.” These encounters were interpreted as ethical exchanges rather than casual friendliness, reinforcing Confucian values of empathy, gratitude, and social harmony.
At the national policy level, the importance of community-based hospitality and social sustainability has also been emphasized. A NTO official reflected that: “And for the Social Responsibility side: When we hold these events, basically, all the staff are village residents. They might not be professional. But they cooperate... The local currency [program]... We refunded 100% of the participation fee so that they could spend it within the village... if benefits go to the local residents, there are few complaints.”

4.5. Overarching Theme: Hofstede—Performing the Moral Self (Individualism vs. Collectivism)

Across all cultural cohorts, the Jeju Olle Trail functioned as a stage for what can be described as moral performance, a process through which hikers articulated, tested, and reaffirmed culturally grounded values through walking.
For English-speaking participants (predominantly individualistic), the trail was framed as a personal moral journey centered on self-discovery, autonomy, and inner resilience. Reviews emphasized authenticity, introspection, and personal growth. One reviewer reflected, “Each trail feels like discovering a new part of myself” (See Appendix C). Here, the self operates as both the performer and the audience, and the moral value of the journey lies in private transformation.
For Korean hikers, moral performance was distinctly relational and collective. The self was not positioned as an isolated agent but as embedded within social continuity and shared experience. Many narratives framed walking as a restorative act undertaken for others, family, community, or society, rather than solely for oneself. One hiker captured this sensibility succinctly: “I felt connected to everyone who walked this path before me” (Appendix D). Moral growth, in this context, emerged through humility and participation in a shared cultural practice.
This collectivist framing is closely aligned with the NPO’s philosophy of trail stewardship: “Olle is not something you walk alone in spirit. Even if you are physically alone, you are walking through villages, through people’s lives, and through shared history. That responsibility matters.” (NPO Interview).
Among Chinese participants, the moral dimension of walking was similarly collectivist but more explicitly grounded in Confucian ethics of duty, perseverance, and social harmony. Reviews frequently framed the journey as a test of moral character undertaken in silent solidarity with others. One reviewer wrote, “Every walker shared the same silent gratitude” (See Appendix E). Here, moral worth arises not from individual distinction but from endurance, restraint, and alignment with collective values.
From a regional governance perspective, these culturally distinct moral framings have practical implications for sustainability management. As the RTO representative observed: “Different visitors find meaning in different ways, but what they share is respect, for the trail, for communities, and for the experience itself. That respect is what makes Olle sustainable.” (RTO Interview).

Overarching Theme: The Trail as a Moral Turning Point (Long-Term vs. Short-Term)

This theme captures how hikers across cultures framed their Jeju Olle experience in relation to time, revealing deep-seated distinctions between individualistic and collectivist orientations.
For Korean and Chinese participants, the Jeju Olle experience was frequently articulated as a long-term, morally reflective process bridging past experiences with a renewed future direction. Korean hikers often employed the term 반성 (banseong), connoting reflection and self-examination. One reviewer wrote, “Walking alone helped me reflect on my past mistakes and find a new direction for the future,” illustrating how the trail functions as a moral checkpoint.
This long-term orientation closely aligns with the NPO’s understanding of walking as a values-based practice. As the NPO CEO emphasized: “Olle is not about finishing quickly or checking something off a list. People come here to think about their lives, about what they’ve been carrying, and about how they want to go back.” (NPO Interview).
Chinese participants expressed similar temporal depth through the concept of chūxīn (初心, “original heart” or “true self”), evoking a return to foundational values. One reviewer shared, “This trip helped me find my chūxīn, the person I used to be,” underscoring how the trail becomes a journey back to authenticity.
In contrast, English-speaking hikers more frequently framed their Jeju Olle experience through a shorter-term, present-centered orientation, emphasizing relief from pressure and digital saturation. Many narratives described the trail as a temporary sanctuary offering mental clarity. One reviewer wrote, “This was the first day in months I didn’t think about emails; I finally felt like myself again,” highlighting the restorative power of uninterrupted time.
At the national level, these differing temporal orientations appear to translate into distinct patterns of engagement over time. In the Korean context, the framing of Olle as a site of moral return and reflection is mirrored in high levels of repeat visitation, suggesting that the trail is not consumed as a one-off experience but revisited as part of an ongoing life narrative. A NTO representative noted: “Well, people who are visiting Jeju for domestic tourists, they visit for multiple times... the first-time visitors went down to 13.5%. And twice went up to 37.6%. And three times went up to 29.9%. So first-time visitors went down. And of course, people who visited multiple times in the past three years have gone up almost twice.” This pattern supports the interpretation of Jeju Olle as a longitudinal moral infrastructure rather than a finite tourism product.

4.6. Governance Perspectives on Sustainability: Insights from NTO, RTO, and the NPO

While the preceding sections examined hikers’ experiential and cultural narratives, a comprehensive understanding of the Jeju Olle Trail requires attention to the institutional frameworks that enable, shape, and constrain these experiences. Expert interviews with senior representatives from the RTO, the NPO, and the NTO provide a multi-scalar perspective on how sustainability is negotiated across national, regional, and nonprofit levels.

4.6.1. Regional Coordination and Post-Pandemic Visitor Dispersion (RTO)

From the regional governance perspective, the RTO emphasized the structural transformation of Jeju tourism following the COVID-19 pandemic, particularly the shift away from dense group travel toward individualized, experience-oriented mobility. As the RTO official explained: “Before the pandemic, people traveled in big groups, forty people at once. Now they travel individually or in much smaller groups. They want more space, more personal time.” (RTO Interview).
This shift has had important sustainability implications. Rather than concentrating visitors at iconic hotspots, post-pandemic travel patterns increasingly favor spatial dispersion. The RTO interview highlighted that this dispersion has reduced overtourism pressures in specific locations while redistributing economic benefits: “People are no longer all in the same places. They’re going to more remote areas. Cafés and small businesses are appearing in places where there used to be nothing. That’s why we don’t really hear the term ‘overtourism’ anymore.” (RTO Interview).
Within this context, Jeju Olle was repeatedly described as a precursor and accelerator of sustainable dispersion. As the RTO noted: “Olle already did what everyone is now trying to do. It spread people across the island and helped spread the wealth.” (RTO Interview).

4.6.2. Jeju Olle Foundation: Micro-Level Sustainability and Operational Realities

While national and regional institutions frame sustainability in strategic terms, the NPO occupies the micro-level governance position where sustainability is enacted as daily practice. The interview with the NPO CEO, who gave a ground-level perspective on how visitor behavior and environmental pressures materialize along the trail.
A central theme from the NPO interview concerns post-pandemic shifts in visitor behavior. Olle increasingly attracts repeat visitors and highly intentional walkers. As Ahn explained, “Many people are no longer coming just once. They come back again and again, each time with a different purpose.” This specialization has deepened visitor engagement but also intensified cumulative pressures on Olle Trail segments.
Sustainability at the nonprofit level is experienced as invisible labor. NPO relies heavily on volunteer networks to maintain trails, monitor signage, and remove litter. As Ahn emphasized, “The trail looks simple, but keeping it that way requires constant care.” This underscores a critical distinction between policy-level sustainability discourse and operational stewardship.
Community integration represents another core dimension. Unlike regional organizations focused on branding, NPO operates in close proximity to rural villages. Sustaining resident goodwill depends on balancing visitor enthusiasm with respect for local privacy. Ahn noted, “The trail passes through people’s lives, not empty space.”
Operational constraints related to land access and infrastructure further complicate sustainability efforts. NPO must continuously negotiate access agreements and reroute sections when conflicts arise. Infrastructure gaps such as limited restrooms are not accidental omissions but deliberate trade-offs aligned with the trail’s slow-tourism philosophy. Ahn summarized the vision: “Olle is not about bringing more people. It’s about helping people walk better.”

4.6.3. National Policy Alignment and Data-Driven Sustainability (NTO)

At the national level, the NTO perspective situates Jeju Olle within broader policy discussions surrounding sustainable tourism and data-driven visitor management. The NTO interview underscored the growing reliance on tourism big data to monitor visitor flows and spatial concentration.
The NTO official provided insights into the utilization of data platforms, emphasizing their role in strategy formation, despite acknowledging inherent limitations in accuracy. They highlighted the system’s ability to track mobility and, indirectly, concentration, linking this analysis to the need for sustainable visitor management:
“Although we do a huge amount of Big Data analysis... we can see things like congestion levels 혼잡도 (Hon-jap-do) within the Big Data. But the accuracy drops significantly… for example, in the비양도 (Biyang-do) project, we can work hard to discover and promote Biyang-do’s tourism resources. But, for instance, there are many broken roads there, but we cannot repair the roads... that is where collaboration with the local government is required.” (NTO Interview)
The NTO perspective reinforces the notion that Jeju Olle is not an isolated success, but a model referenced in national discussions about slow tourism. The foundation’s model of walking tourism is now a benchmark that directly informs national strategies for low-carbon mobility and environmental responsibility, moving beyond the simple collection of data to the implementation of policy goals:
“If you look at our ESG Management, there are 16 Strategic Tasks… one of them is ‘Creation and Support of Low-Carbon Eco-Friendly Travel Environments.’ I believe ‘Walking’ is included there as one of the indicators: ‘Revitalization of Walking Travel’.” (NTO Interview)
This framing confirms that the organizational goals of the NTO now explicitly align the philosophy of the Jeju Olle Trail with national imperatives for Carbon Neutrality (Net Zero) and low-carbon mobility.

4.6.4. Sustainability Framing and Policy Orientation

Although Jeju Island has long been promoted for its natural landscapes, the RTO interview indicates that sustainability has only recently emerged as a central strategic priority. As the RTO official explained, “We mainly focus on sustainability now. I think it started maybe two or three years ago.” This statement reflects a shift from growth-oriented promotion toward stewardship. Rather than relying on regulation, RTO’s approach emphasizes visitor awareness and voluntary participation: “For RTO and the Jeju government, it’s about growing visitors’ awareness in sustainable tourism, having them participate in activities related to tourism.” A flagship example is the use of experiential interventions like plogging (walking while collecting litter). The RTO interviewee articulated a tension between sustainability goals and market incentives: “When it comes to sustainable tourism, you don’t really make money out of it. Businesses are not very much interested, unless they’re making money.” Thus, RTO aims to reframe sustainability as a value-added experience.
From the NPO perspective, this complements on-the-ground management. The Foundation emphasized that walking tourism naturally cultivates environmental sensitivity: “People who walk the trail already care. They don’t leave trash. They become more conscious by walking.” (NPO Interview).

4.6.5. Operational Challenges: Waste, Infrastructure, and Spatial Distribution

Environmental pressure, particularly waste management, emerged as a critical operational challenge. As the RTO official stated: “We are living on an island, so we have very limited space where we can bury the waste”.
This reveals a paradox: dispersal strategies alleviate overcrowding at hotspots but redistribute waste generation into rural areas. As the RTO observed, “We are not really hearing the word ‘over-tourism’ anymore… but we are getting more and more tourists”. This simultaneous decrease in congestion and increase in waste highlights a fundamental conflict in island tourism: the need to manage carrying capacity (the land’s physical ability to absorb visitors and waste) versus the political need to drive visitors growth.
Infrastructure limitations further complicate operations. Long trail segments deliberately preserve natural immersion, but this minimalism creates challenges for safety and sanitation. The RTO official noted: “On some courses, there’s nothing, no shop, no restaurant, maybe three or five kilometers of nothing”.
From a national perspective, these challenges are situated within broader debates on island sustainability, often tied to financial constraints:
“If we talk about difficulties, especially when working in the region, we cannot conduct infrastructure projects. So, in reality, while doing PR and marketing, we see many difficulties that lie outside the realm of PR/marketing… [for example], replacing [worn-out trail mats] costs 500 million KRW. We do not have that kind of money. So those parts are difficult. That is where collaboration with the local government is required.” (NTO Interview)
This NTO observation confirms that operational challenges are often a function of the complex governance and funding landscape created by Jeju’s special autonomy, where local needs (infrastructure) are separated from national resources.

4.6.6. Inter-Agency Collaboration and Governance Fragmentation

The interviews reveal that both strong collaboration and structural fragmentation characterize governance of the Jeju Olle Trail. The RTO relies on the NTO for international market intelligence: “We cannot do our marketing without NTO… they have better insights because they have local marketing managers overseas”.
At the same time, promoting the Olle Trails is explicitly politically sensitive due to the island’s competitive tourism ecosystem. The RTO interviewee described this challenge: “If we promote one destination, 500 other destinations will come and complain”. Consequently, Jeju Olle is often promoted indirectly through broader narratives of wellness or sustainable travel.
The NTO manages the tension between promoting a regional star brand and national equity by positioning all regional trails as complementary rather than competitive:
“Actually, Jeju Olle started first, and then really many trails were created all over the country… We promote each region’s trails together. We do not view them as being in a competitive relationship… For those who like walking, [they] could visit various places like 도장찍기 ‘Dojang-kkae-gi’ (Stamp Tour Challenge). So that is not an issue of equity”. (NTO Interview)

4.6.7. Strategic Role of the Jeju Olle Trail in Regional Tourism

The expert interviews underscore the Jeju Olle Trail’s strategic significance as a catalyst for structural change. The RTO official stated emphatically: “Olle changed Jeju tourism 180 degrees”. Prior to the Olle Trails, tourism was concentrated in iconic sites. The network disrupted this by redirecting visitor flows into everyday landscapes. As the interviewee explained: “Before, people only went to famous places… but since Olle, people started to see what Jeju was really like”.
This spatial redistribution has tangible economic implications, supporting small-scale enterprises in rural settlements. “People stop in small supermarkets or cafés in the villages… that’s why we’re starting to see restaurants and cafés even in very remote places”.
Furthermore, the interviews suggest the trails attract a visitor segment characterized by ethical sensitivity. The RTO official noted: “People who walk on Olle Trails, they don’t leave any trash… they are already conscious of sustainable tourism”.
At the national level, the strategic value of Jeju Olle extends beyond the island:
“I often tell them [NTO representatives]: ‘Jeju Olle is like the BTS of K-Trails.’ So please utilize us more! … If the Korean government had supported us earlier, we could have grown this cultural model much more powerfully.” (NPO Interview)
Taken together, these governance perspectives position the Jeju Olle Trail not merely as a tourism product but as an emergent sustainability mechanism shaped by institutional coordination, capacity constraints, and evolving market pressures. Rather than reflecting a fully centralized governance model, the trail operates through a patchwork of sustainability programs, spatial dispersion strategies, and inter-organizational dependencies, particularly between the RTO, NPO, and the NTO’s overseas marketing infrastructure. Its influence unfolds across experiential, economic, and policy domains, redistributing visitor flows, supporting rural livelihoods, and promoting low-impact mobility within a climate-vulnerable island context. The interplay of these governance themes, and their uneven contribution to sustainability outcomes, is illustrated in Figure 3.
Governance-related themes derived from expert interviews with the RTO and NPO, with integration of national-level perspectives from the NTO. The figure illustrates how market dynamics, infrastructure gaps, environmental pressures, sustainability initiatives, and multi-level governance coordination interact to condition visitor patterns and the strategic role of the Jeju Olle Trail within Jeju’s tourism system.

4.7. Chapter 4 Summary

This chapter presented a cross-cultural thematic synthesis of Jeju Olle hikers’ narratives, revealing how universal psychological needs were experienced through culturally distinct expressions. These patterns did not emerge as discrete categories in the data but were constructed through iterative comparison across cohorts and institutional perspectives. The analysis demonstrated that while SDT effectively captures shared motivational structures, Hofstede’s cultural dimensions provide critical insight into how these needs are articulated within specific sociocultural contexts. The result is a “universal-but-different” pattern: the needs are fundamentally human, yet their realization is culturally refracted.
The interplay between these individual psychological drivers and the institutional environment is synthesized in the model below.
While Figure 3 synthesizes the governance-related themes emerging from institutional interviews, Figure 4 advances these findings by integrating visitor narratives and theory into a conceptual model of experiential sustainability.
As illustrated in Figure 4 the sustainability of the Jeju Olle Trail is not solely an environmental or regulatory outcome, but an experiential one. The model demonstrates how Universal Experiential Drivers (top tier), autonomy, competence, and relatedness, are filtered through Culturally Mediated Meaning-Making (middle tier), producing distinct experiential orientations, including the Western pursuit of “Digital Detox,” the Korean emphasis on “Healing (힐링),” and the Chinese framing of “Moral Grounding.” These culturally differentiated narratives are subsequently enabled and constrained by specific Institutional Conditions of Experiential Sustainability (bottom tier), ranging from trail maintenance and waste management to multi-level coordination and national ESG policy alignment, highlighted by the NTO. Importantly, the “Visitor Feedback & Stewardship” arc captures a virtuous cycle in which meaningful visitor experiences foster pro-environmental behaviors, such as participation in “Clean Olle” practices, that reinforce local governance capacity and long-term trail sustainability.
The following chapter will discuss the theoretical and practical implications of these findings, addressing how cultural frameworks can inform sustainable tourism development. Taken together, the findings demonstrate that culturally differentiated visitor experiences are not incidental but are actively shaped by governance structures, sustainability strategies, and institutional constraints operating across multiple levels of Jeju’s tourism system.

5. Discussion

This study contributes to sustainability scholarship in three ways. First, it conceptualizes pilgrimage walking not merely as an experiential or spiritual activity but as a form of cultural infrastructure sustained through coordinated institutional governance. Second, by analyzing visitor narratives alongside expert interviews, the study shows how meaning, care, and moral labor are actively maintained through slow mobility practices rather than assumed as inherent to place. Third, the findings extend tourism sustainability debates by demonstrating how social and cultural sustainability are reproduced through symbolic interaction and multi-level stewardship, offering a framework applicable to other long-distance trail systems.

5.1. Interpretive Framework

Building on these contributions, this chapter interprets the study’s findings through the dual lenses of SDT and Hofstede’s Cultural Dimensions, situating the Jeju Olle Trail at the intersection of visitor motivation, cultural interpretation, and multi-level governance. The analysis reveals that the experiential narratives of hikers do not unfold in a vacuum; policy priorities and operational constraints actively shape them.
Institutional stakeholders corroborate this entanglement. The RTO highlights a strategic shift from volume-driven tourism toward stewardship, noting that “we mainly focus on sustainability now… it is about growing visitors’ awareness”. Similarly, the NPO observes that walkers are not passive consumers but participants in a moral landscape: “People who walk Olle are already conscious of sustainable tourism… they don’t leave any trash”.
At the national level, the NTO situates these dynamics within broader governance frameworks:
“If we look at our ESG Management, there are 16 Strategic Tasks… one of them is ‘Creation and Support of Low-Carbon Eco-Friendly Travel Environments.’ I believe ‘Walking’ is included there as one of the indicators: ‘Revitalization of Walking Travel’.” (NTO Interview)
Together, these perspectives demonstrate that Jeju Olle functions simultaneously as a transcultural pilgrimage landscape and a managed sustainability system.

5.2. Interpretation of Key Findings: “Tri-Cultural Analysis”

The findings reveal a distinct “universal-but-different” pattern. While the core psychological needs of autonomy, competence, and relatedness (SDT) are universally salient, their expression is profoundly shaped by cultural context [3,4].

5.2.1. The Universal and the Specific

Jeju Olle’s appeal lies in its capacity to function as a cultural blank canvas. The trail offers a universal experiential scaffold, unguided structure, consistent navigation, and physical challenge, while allowing hikers to inscribe culturally specific meanings onto the journey. This “blank canvas” quality did not emerge directly from participant language but became visible through comparative interpretation across cohorts, where similar experiential structures were repeatedly invested with different moral meanings.
Autonomy: English-speaking hikers framed autonomy as liberating self-expression and escape from digital constraints, aligning with individualist values. This mirrors RTO observations of a rise in visitors seeking “time away from screens.” Conversely, Korean and Chinese hikers framed autonomy as healing (힐링) or shìfàng yālì (释放压力), an emotional release from social pressure (nunchi) or academic burden. Here, autonomy is not detachment from society, but a restorative pause to regain balance within it.
Competence: While universally expressed through endurance, competence was culturally refracted. English-speaking hikers emphasized independent problem-solving (“figuring it out”). Korean hikers linked it to wanju (완주) and seongchwigam (성취감), a morally inflected sense of completion. Chinese hikers framed it as moral diligence and patience. NPO leadership explicitly links this to trail design: Olle “is not about being easy, it is about being finishable,” encouraging effort without competition.
Relatedness: Connection emerged across all groups but varied in form. English-speaking hikers valued voluntary camaraderie and spontaneous companionship; Korean hikers described jeong (정), a relational affect marked by accumulated care and obligation, expressed through acts of hospitality; and Chinese hikers emphasized gǎndòng (感动), a state of being morally moved by kindness, framing interpersonal encounters as ethical events rather than casual friendliness. The RTO further notes that such micro-encounters often leave “stronger impressions than major attractions.”

5.2.2. Beyond “Wellness”

While often marketed as “wellness tourism,” the findings suggest this label is insufficient. For East Asian hikers, the trail functions less as a leisure escape and more as an active emotional and moral recalibration.
For Korean hikers, the pursuit of healing is inseparable from social survival. Reviewers consistently framed walking as relief from the burden of nunchi. As one NPO leader noted, walkers often arrive “socially exhausted,” using the trail as “a rare place where no one is evaluating you.”
Chinese hikers articulated wellness through moral realignment. Concepts like chūxīn (初心, returning to one’s original heart) suggest walking is a ritualized pause for ethical grounding. This resonates with the RTO’s observation that post-pandemic visitors seek “time to think quietly” rather than entertainment.
In contrast, English-speaking hikers framed wellness through an individualist lens: reclaiming autonomy over time and attention. Phrases like “finally off the grid” reveal wellness as a counter-performance to the productivity economy.

5.2.3. The “Modern Pilgrimage” as Cultural Performance

The findings demonstrate that the Jeju Olle Trail operates as a secular stage on which hikers symbolically perform their moral selves. However, the intended audience and the underlying logic of this performance vary significantly across cultural groups. For English-speaking hikers, the walk functions primarily as an inward-facing performance, acting as a reflective mirror for self-clarification and personal authenticity. As the RTO noted, these visitors typically seek “space to slow down without being told how to slow down,” using the trail to reclaim agency from a structured, productive life.
In contrast, Korean hikers engage in a relational performance, where the act of walking is a restorative measure undertaken for the benefit of others. As NPO leadership explained, these hikers often use the trail to “reset emotionally so they can go back and take care of others again,” framing the walk not as an escape from social roles, but as a necessary maintenance of them. Meanwhile, Chinese hikers perform a temporal pilgrimage oriented toward the long term. Their narratives connect past values with future responsibilities, aligning with Confucian ethics of continuity, where physical endurance serves as proof of moral steadiness.
From a national policy standpoint, this sustained, slow-paced engagement is viewed as the ideal model for tourism growth. The NTO situates this performance within the broader national strategy of moving toward durable, low-impact visitation:
“We keep saying we must go for quality... [Olle is] like slow tourism, right? Or walking tourism. So slow tourism is very close to the concept of sustainable tourism.” (NTO Interview)

5.2.4. eWOM as a Reflection of Deeper Values

E-WOM in this context transcends simple service evaluation to function as a significant cultural artifact. For English-speaking reviewers, eWOM frequently resembled personal essays or diary entries, serving as an archive of individual growth where the writer noted, “I wrote this to remember how I felt.” Conversely, Korean reviews operated as acts of collective care and jeong (정), offering encouragement to future walkers rather than merely reviewing the facility. These narratives often carried messages such as “I wrote this so others might find courage,” positioning the review as a form of digital hospitality. Chinese reviews served a different function again, acting as moral ledgers that preserved insights gained through hardship. Collectively, these findings suggest that on the Jeju Olle Trail, online reviews are not merely consumer feedback but acts of storytelling and ethical remembrance.

5.3. Interpreting Governance Findings

While the preceding sections focused on hikers’ experiential narratives, these experiences are produced and constrained by institutional conditions operating across multiple levels of Jeju’s tourism system. The governance interviews with the RTO, NPO, and NTO reveal how sustainability on the Jeju Olle Trail is shaped not only by visitor behavior but by structural coordination, policy priorities, and operational capacity. This section interprets these governance findings through the lenses of sustainable tourism theory, rural destination management, and multi-level governance frameworks.

5.3.1. Environmental Pressures and Rural Sustainability

Despite the low-impact nature of walking tourism, cumulative pressures, specifically waste management, remain acute. The RTO official stated plainly, “We are living on an island… we have very limited space where we can bury the waste.” The spatial dispersion successfully achieved by the Olle Trail creates a sustainability paradox: while it reduces congestion at iconic hotspots, it diffuses the ecological footprint into under-serviced rural areas. Sustainability in this context is therefore not an abstract concept but a logistical challenge of capacity management across a finite island territory.

5.3.2. Community–Tourist Relations

The RTO highlighted that tourism benefits are unevenly distributed, which occasionally causes friction between residents and visitors. The NPO mitigates this tension through deliberate design, routing walkers through villages to foster interaction rather than extraction. NPO leadership argues that this routing transforms tourists from “outsiders” into temporary participants in village life. However, these relationships remain fragile and dependent on the perceived respect visitors show toward local privacy and property.

5.3.3. Governance Fragmentation and Structural Coordination Gaps

Coordination gaps exist between national, regional, and nonprofit actors in the tourism ecosystem. The RTO relies heavily on the NTO for international data, noting, “We cannot do our marketing without NTO,” yet local political sensitivities constrain its relationship with the NPO. The RTO official explained, “If we promote one destination, 500 other destinations will come and complain,” which means the Olle Trail is often marketed indirectly rather than as a flagship asset.
The NTO official confirmed this structural tension, noting that the organization must manage the competitive landscape by treating all regional trails as complementary rather than competitive:
“We promote each region’s trails together. We do not view them as being in a competitive relationship… For those who like walking, [they] could visit various places like ‘Dojang-jjikgi (도장찍기, Samp Tour Challenge). So that is not an issue of equity.” (NTO Interview)
The island’s unique financial situation further complicates this governance structure. The Jeju Special Act, while granting autonomy, leaves the NTO’s local branch unable to access central government funds for infrastructure projects, creating a critical resource gap in maintaining the trail. This structural fragmentation means that while all three organizations agree on the philosophical value of the Olle Trail, the implementation of sustainability (like infrastructure repair or maintenance) requires cumbersome multi-level negotiation to access necessary funds and expertise.

5.3.4. Opportunities for Collaborative Governance and Integrated Planning

Despite fragmentation, opportunities for integration exist, particularly in shared data ecosystems and visitor education. The RTO’s shift from regulatory control to “growing visitors’ awareness,” exemplified by the “Jeju Promise” campaign, aligns closely with the NPO’s on-the-ground stewardship efforts. Strengthening formal collaboration channels could transform these parallel efforts into a coherent, multi-level governance system.
A significant opportunity lies in leveraging the NTO’s vast resources and global reach to support local sustainability efforts, a partnership that the RTO views as essential for survival. The NTO views its role as providing the necessary framework and intelligence for regional organizations like the RTO and the NPO to succeed globally:
“We need insights from the NTO that may assist us in our decision-making process. Of course, we allocate our own budget and make our own decisions and carry out our own initiatives, but the NTO’s insights help us identify more effective approaches. In this way, we can work toward the best possible outcomes for Jeju tourism.” (RTO Interview)
This underscores a model of “Leveraged Governance,” where the NTO acts as the strategic and marketing guide, the RTO handles regional execution and market intelligence, and the NPO maintains the core product and visitor culture. Integrating the NPO’s real-time, granular field data with the NTO’s macro-level market data could create a more agile and responsive planning environment.

5.4. Answering Research Questions

Regarding the first two research questions (RQ1 and RQ2), hikers across all cohorts described the trail as emotionally restorative and transformative, yet the cultural construction of these experiences differed. English-speaking hikers focused on escape and freedom, Koreans on healing and social regulation, and Chinese hikers on moral grounding and balance. These cultural differences were most visible in the framing of effort. English speakers viewed physical difficulty as a test of independence, Koreans as a disciplined act of completion 완주 (wanju), and Chinese hikers as proof of character, patterns that align closely with Hofstede’s cultural dimensions.
Addressing the third research question (RQ3), the study found that the trail functions as a transcultural pilgrimage system. It operates as an inward pilgrimage of self-discovery for Westerners, a relational pilgrimage for Koreans, and a temporal or ethical pilgrimage for Chinese hikers. This confirms that secular walking landscapes can accommodate diverse moral performances within a shared spatial framework.
In response to the fourth research question (RQ4), the analysis demonstrates that SDT and Hofstede’s Cultural Dimensions are complementary frameworks. SDT identifies what motivates hikers, the universal needs for autonomy, competence, and relatedness, while Hofstede explains how those needs are interpreted and prioritized through specific cultural lenses.
Finally, regarding the fifth research question (RQ5), hiker narratives of stewardship were found to align closely with institutional sustainability objectives. The NPO’s emphasis on attracting “conscious” walkers who engage in low-impact practices is mirrored at the national level, where walking tourism is explicitly framed as an indicator within ESG-oriented strategies for low-carbon mobility (see Section 4.6.3). This convergence confirms that visitor meaning-making and sustainability governance operate as mutually reinforcing systems rather than separate domains.

5.4.1. Theoretical Implications:

Taken together, these findings suggest that walking tourism cannot be adequately understood through leisure or wellness frameworks alone. Instead, the Jeju Olle case shows how secular landscapes can operate as adaptive pilgrimage systems, where psychological needs are stabilized through culturally specific moral scripts. This study extends SDT by demonstrating that core constructs like “autonomy” and “competence” are not static universals; instead, they are culturally mediated experiences that shift in meaning depending on the hiker’s social and ethical orientation. Furthermore, the analysis suggests that eWOM in nature-based tourism should be treated as a substantive cultural text. Online reviews function as documents of identity and moral orientation, offering researchers a window into the evolving values of the traveler rather than merely the perceived quality of the destination.

5.4.2. Practical and Managerial Implications:

From a managerial perspective, the findings validate the NPO’s “quiet, simple, slow” design philosophy. The flexibility of the trail allows diverse meanings to coexist, suggesting that managers should avoid over-scripting the visitor experience. Marketing segmentation should move beyond demographics to value-based categories, targeting “healing seekers,” “moral reflection walkers,” and “digital detox travelers.” In terms of sustainability, policy should focus on participatory engagement (e.g., plogging, pledges) rather than just restriction, as visitor narratives confirm that walkers view themselves as caretakers. Finally, long-term sustainability requires better data integration between the NTO (macro), RTO (meso), and NPO (micro) to manage flows and infrastructure effectively.

5.5. Limitations of the Study

Several limitations frame the interpretation of these findings. First, the reliance on UGC introduces self-selection effects, as the dataset reflects the perspectives of hikers motivated to publicly narrate their experiences, which may privilege more positive or reflective accounts. Second, despite rigorous back-translation protocols, culturally dense concepts such as jeong (정) or chūxīn (初心) involve interpretive nuance that cannot be fully preserved when rendered in English. Third, the linguistic scope of the study excludes Japanese or Southeast Asian hikers, whose perspectives would further enrich comparative analyses of transnational trail use. Finally, the expert interviews were employed primarily to provide contextual grounding and interpretive triangulation; future research may extend this approach by exploring a wider range of governance roles and stakeholder perspectives across comparable trail-based tourism contexts or stakeholder cooperation.

5.6. Chapter 5 Summary

This chapter demonstrated that the Jeju Olle Trail operates as a transcultural space where universal psychological needs intersect with culturally distinct moralities. By integrating SDT and Hofstede, the analysis showed that while motivations are shared, their realization is culturally refracted. Governance insights reveal that a delicate balance of trail design, policy prioritization, and operational stewardship enables these experiences. The following chapter presents the study’s conclusions.

6. Conclusions

6.1. Synthesis of the Study

This study addressed a critical gap in tourism scholarship: the lack of cross-cultural perspectives on secular pilgrimage and the separation of visitor experience from destination governance. By integrating large-scale multilingual UGC (900 reviews) with institutional perspectives from key stakeholders (RTO, NPO, NTO), the research positions the Jeju Olle Trail as both a transcultural experiential landscape and a complex sustainability system.
The core analysis revealed a consistent “universal-but-different” pattern. While hikers from Korean, Chinese, and English-speaking backgrounds all articulated experiences aligned with SDT needs for autonomy, competence, and relatedness, the moral and emotional significance of these needs was refracted through culturally specific value systems. Autonomy functioned as self-expression for Western hikers, emotional healing (healing) for Koreans, and moral rebalancing (shìfàng yālì) for Chinese visitors. Similarly, competence ranged from independent problem-solving to disciplined moral perseverance (wanju), while relatedness was expressed through distinct cultural scripts of camaraderie, warmth (jeong), and ethical emotion (gǎndòng).
Crucially, these experiential narratives do not exist in a vacuum. Institutional interviews revealed that these meanings are enabled and constrained by governance decisions regarding spatial dispersion, infrastructure design, and waste management. The Jeju Olle Trail thus functions as a transcultural modern pilgrimage, satisfying universal psychological needs while accommodating culturally specific interpretations of duty, selfhood, and sustainability.

6.1.1. Theoretical Contribution

Taken together, the findings suggest that tourism theory can be advanced by demonstrating how secular landscapes operate as adaptive pilgrimage systems, where universal psychological needs are stabilized through culturally specific moral scripts. It moves beyond treating eWOM as merely evaluative text, showing instead that online reviews function as culturally patterned expressions of moral identity and emotional meaning-making. This framework offers a robust model for explaining how universal human motivations are translated into distinct cultural experiences in nature-based tourism.

6.1.2. Empirical Contribution

Empirically, the study provides one of the most comprehensive multilingual comparative analyses of walking tourism narratives to date. By examining Korean, Chinese, and English data side-by-side, it offers rare insight into how East Asian and Western hikers construct the meaning of “slow travel” within a shared destination, challenging Western-centric definitions of secular pilgrimage.

6.1.3. Methodological Contribution

Methodologically, the research introduces a replicable hybrid analytical pipeline combining large-scale inductive thematic analysis, rigorous cross-linguistic translation protocols, and institutional triangulation. This multi-level approach offers a blueprint for future qualitative research seeking to bridge the gap between micro-level visitor narratives and macro-level governance realities.

6.1.4. Practical Contribution

Practically, the study identifies critical sustainability challenges facing the Jeju Olle Trail. By triangulating visitor insights with governance perspectives, the findings provide actionable guidance for trail management, specifically the need for value-based visitor segmentation, participatory sustainability initiatives (e.g., plogging), and enhanced inter-agency coordination between national (NTO), regional (RTO), and local (NPO) actors.
At the same time, visitor experiences are embedded within broader sustainability and governance contexts. The meanings hikers construct are shaped not only by personal motivations but by institutional decisions regarding trail maintenance, visitor education, community engagement, and environmental stewardship. Jeju Olle thus emerges as both an experiential landscape and a socio-ecological system requiring coordinated governance to sustain its cultural and environmental integrity.

6.2. Directions for Future Research

While this research suggests a high degree of theoretical transferability, the findings are bound to the specific institutional and cultural context of Jeju Island. Future scholarship could expand this work through ethnographic fieldwork to further explore the narratives analyzed here. Longitudinal studies are needed to track how post-pandemic sustainability perceptions evolve. Furthermore, comparative research across other routes, such as the Camino de Santiago or Kumano Kodo, would test the transferability of the “universal-but-different” framework. Finally, future research should examine resident perspectives to provide a more holistic view of social sustainability.
Beyond the Jeju Olle context, the findings offer practical guidance for the management of trail-based tourism destinations facing growth pressures. First, they highlight the value of experience-led dispersal, where visitors are encouraged to move across everyday landscapes rather than concentrated attractions, reducing localized congestion while supporting rural economies. Second, the study demonstrates that experiential sustainability, grounded in walkers’ emotional and moral engagement, can reinforce pro-environmental behaviors more effectively than regulation alone. Third, the analysis underscores the importance of multi-level governance coordination, particularly alignment between national tourism strategies, regional destination management, and local nonprofit stewardship. While this model may be transferable to other rural trails, island destinations, or pilgrimage-style routes seeking low-impact mobility, its applicability is likely limited in dense urban trail systems or contexts with weak institutional capacity, where dispersal strategies and collaborative governance mechanisms may be more difficult to sustain.

6.3. Concluding Remarks

The Jeju Olle Trail stands as a powerful example of how walking tourism can function simultaneously as a site of transcultural meaning-making and a model for sustainable travel. This study demonstrates that hikers’ experiences are shaped by universal psychological needs and culturally embedded moral frameworks, yet are fundamentally conditioned by governance structures and environmental limits. Preserving the integrity of such landscapes requires a governance approach that recognizes the trail not merely as a tourism product, but as a living cultural system. As global walking tourism grows, understanding this intersection of experience, culture, and governance is essential for ensuring that such journeys remain meaningful, inclusive, and sustainable. While the present study relies on strategically selected institutional interviews to capture multi-level governance perspectives, future research would benefit from incorporating a broader range of policy-makers, frontline managers, and community stakeholders.

Author Contributions

Conceptualization, B.S.B.; methodology, B.S.B. and Y.L.; software, B.S.B.; validation, B.S.B. and D.K.; formal analysis, B.S.B. and Y.L.; investigation, B.S.B. and K.M.B.; resources, D.K.; data curation, B.S.B. and K.M.B.; writing, original draft preparation, B.S.B.; writing, review and editing, B.S.B. and D.K.; visualization, B.S.B.; supervision, D.K.; project administration, D.K.; funding acquisition, B.S.B. All authors have read and agreed to the published version of the manuscript.

Funding

This paper was funded by a grant from Inha University.

Institutional Review Board Statement

Ethical review and approval were not required for this study in accordance with applicable national regulations, as the research involved voluntary expert interviews conducted with participants acting in their official professional capacity and did not include physical intervention, deception, or the collection of identifiable personal or sensitive data.

Informed Consent Statement

Informed consent was obtained from all participants involved in the study. The expert interviews were conducted with representatives speaking in their official professional capacity on behalf of their respective organizations. Prior to participation, all interviewees were provided with an information sheet outlining the purpose of the study, their right to decline to answer any question, to withdraw at any time, and to request anonymity. Written interview agreement forms were obtained from all participants.

Data Availability Statement

The raw data supporting the conclusions of this article are not publicly available to protect the privacy and anonymity of the individuals whose UGC and expert interview data were analyzed. This includes recorded interview files and interview transcripts, which are not publicly accessible due to confidentiality agreements with participants. All data collection and analysis procedures are described in sufficient detail in the Materials and Methods section to permit methodological replication.

Conflicts of Interest

The authors declare no conflicts of interest.

Appendix A. Matrix of Exemplar User-Generated Narratives

Table A1. SDG User-Generated Narratives.
Table A1. SDG User-Generated Narratives.
SDT DimensionSub-ThemeKorean Cohort (Emic Focus: Healing & Relation)Chinese Cohort (Emic Focus: Moral & Self-Cultivation)English Cohort (Emic Focus: Autonomy & Escape)
AUTONOMYFreedom from ConstraintConcept: Healing (힐링)Concept: Release (释放)Concept: Digital Detox
(Volition & Self-Direction)“I walked to heal the wounds from my workplace life. The wind washed away the need to read others’ minds (nunchi).”“Letting go of the pressure from the city. Walking here, I found inner peace (内心的平静) and emptied my heart.”“Finally off the grid. No emails, no boss, just me and the trail. A total reset for my brain.”
Self-Guided ChallengeConcept: Completion (완주)Concept: Proving Ability (证明能力)Concept: My Way
“It was hard, but the sense of accomplishment (성취감) from finishing the course gave me strength to go back to reality.”“Every step was a battle with myself. Finishing proved I still have the perseverance (毅力) to overcome difficulties.”“I loved that there was no schedule. I could stop, stare at the ocean, or push hard. It was my walk, my choice.”
COMPETENCENavigating the EnvironmentConcept: Trusting the PathConcept: DiligenceConcept: Problem Solving
(Mastery & Effectiveness)“Following the ribbons felt like holding a friend’s hand. I didn’t worry about getting lost, I just trusted the signs.”“Finding the arrows requires focus. It felt good to navigate successfully through the forest using only the markers.”“Figuring out the route gave me a huge confidence boost. I felt capable and smart navigating a foreign country alone.”
RELATEDNESSHuman ConnectionConcept: Jeong (정)Concept: Moved (感动)Concept: Camaraderie
(Connection & Belonging)“The grandmother at the shop gave me a free tangerine. That warmth (따뜻함) is what I will remember most about Jeju.”“I was deeply moved when a stranger cheered ‘Jiayou!’ It made me feel we are all walking this life together.”“Shared a brief smile with another hiker. We didn’t speak the same language, but we understood the sweat and the joy.”
Table A2. Initial Codebook for Thematic Analysis—English Reviews (Jeju Olle Trail).
Table A2. Initial Codebook for Thematic Analysis—English Reviews (Jeju Olle Trail).
Theme CategoryCodeDescription/Indicators
1. Motivation & Purpose of VisitNature ConnectionSeeking immersion in Jeju’s natural beauty (coastal views, forests, Oreums, lava formations, Gotjawal forest).
Wellness & HealingWalking as stress relief, mental relaxation, or personal renewal.
Adventure & ChallengePhysical endurance, long-distance walking, and self-accomplishment.
Cultural CuriosityInterest in local life, Haenyeo women divers, Jeju villages, markets, and tea culture.
Social BondingFamily or group experiences, walking with friends or partners.
2. Emotional & Affective ExperienceAwe & InspirationEmotional responses to scenery, sunrise/sunset, cliffs, and ocean views.
Tranquility & MindfulnessFeelings of calm, solitude, and inner peace during the walk.
Fatigue & RewardPhysical tiredness accompanied by pride and satisfaction upon completion.
Joy & PlayfulnessLighthearted tone, humor, enjoyment of cafes, snacks, and local encounters.
3. Cognitive & Evaluative ResponsesAccessibility & InfrastructureEase of navigation, signage (blue/orange ribbons), maps, facilities (toilets, cafes, transport).
Safety & MaintenanceComments on trail upkeep, overgrown sections, closures, or construction.
Authenticity & UniquenessAppreciation for local authenticity vs. criticism of urbanized sections.
Comparative EvaluationReferences to other trails (e.g., Route 7 vs. 10), and rankings of new favorite courses.
4. Sociocultural MeaningsModern Pilgrimage FramingReflection on purpose, personal growth, or introspection during walks.
Community & BelongingEngagement with other walkers, shared trail etiquette, and cultural connection.
Cultural SustainabilityAwareness of preserving Jeju’s environment, local livelihoods, and traditions.
5. Practical Experience ThemesRoute DiversityMentions of varied terrain: coastline, farmland, forests, and markets.
Facilities & AmenitiesCafes, rest spots, bathrooms, signage, and information centers.
Weather & SeasonalitySeasonal effects on comfort and scenery (heat, sun, autumn foliage).
Navigation & Technology UseUse of Kakao Maps, AllTrails, or Naver for guidance.
6. Emerging Patterns (Preliminary Observations)Emotional & Experiential EmphasisThe English cohort expresses strong emotional and experiential dimensions (awe, accomplishment, relaxation).
Effort & Reward FramingFrequent references to “easy but long” and “rewarding despite fatigue.”
Nature–Culture IntertwineLocal encounters, food stops, and markets are integrated into the walking experience.
Positive Difficulty FramingEffort linked to personal meaning or mindfulness.

Appendix B. Thematic Refinement and Integration Plan

Table A3. Thematic Integration Table.
Table A3. Thematic Integration Table.
Core ThemeMerged SubthemesNotes for Cross-Cultural Extension
1. Motivation & PurposeNature Connection + Adventure & Challenge → Nature–Adventure Motivation; Wellness & Healing retained; Cultural Curiosity merged into Cultural ExplorationConsolidates physical and emotional motivations into broader wellness and curiosity dimensions; applicable to culturally diverse traveler groups.
2. Emotional & Affective ExperienceAwe & Inspiration, Tranquility & Mindfulness, and Joy & Playfulness merged under Positive Emotion Spectrum; Fatigue & Reward reframed as Effortful Fulfillment.Aligns emotional expressions under positive affect and meaning-making consistent with Feelings-as-Information Theory (FIT).
3. Cognitive & Evaluative ResponsesAccessibility & Infrastructure + Safety & Maintenance → Trail Infrastructure; Authenticity & Uniqueness retained; Comparative Evaluation merged with Perceived ValueSimplifies utilitarian versus experiential assessments for cross-dataset clarity.
4. Sociocultural MeaningsModern Pilgrimage Framing + Community & Belonging → Pilgrimage & Connection; Cultural Sustainability reframed as Ethical AwarenessStrengthens cultural and ethical components for interpretive comparison with local perspectives in Korean and Chinese narratives.
5. Practical ExperienceRoute Diversity, Facilities & Amenities, Navigation & Technology Use merged into Trail Logistics & Accessibility; Weather & Seasonality retainedProvides a more transparent analytical structure, distinguishing pragmatic from affective elements.

Appendix C. Thematic Analysis Results (300 English Reviews)

Table A4. Motivation and Purpose of Visit Dominant Codes.
Table A4. Motivation and Purpose of Visit Dominant Codes.
ThemeFrequency (out of 300)Percentage
Nature Connection21672%
Wellness & Healing13846%
Adventure & Challenge12341%
Cultural Curiosity7525%
Thematic Findings—English Dataset (n = 300 Reviews)
1. Motivation and Purpose of Visit
Overview:
The most frequent motivation involved immersion in Jeju’s natural beauty—ocean cliffs, forests, and volcanic landscapes. Nearly half of reviewers used terms such as healing, peaceful, therapeutic, or refreshing, confirming strong wellness-related motivation. Adventure-oriented walkers sought long-distance challenge and self-achievement, describing 15–20 km courses as “rewarding goals.” Curiosity toward Jeju’s culture, markets, and local life appeared more strongly in the expanded dataset.
Illustrative Quotes
  • “The trail felt like a retreat for both body and soul.”
  • “Nature, sea breeze, and peace—it’s my perfect healing trip.”
  • “I pushed myself through the last stretch; it was exhausting but meaningful.”
  • “Every sight was so gorgeous that I just didn’t want to leave.”
  • “It’s amazing how Jeju mixes nature, culture, and small village life in one walk.”
  • “Each trail feels like discovering a new part of myself.”
2. Emotional and Affective Experience
Dominant Codes: Awe & Inspiration (63%), Tranquility & Mindfulness (37%), Fatigue & Reward (52%), Joy & Playfulness (18%).
Overview:
Reviewers expressed robust emotional engagement marked by awe, gratitude, and reflection. Fatigue was nearly universal but framed positively as proof of accomplishment or growth. Joyful tones increased compared to the 100-sample pilot, often linked to companionship, cafés, and humor.
Illustrative Quotes
  • “Every view felt like a painting—the sea, the cliffs, the wind.”
  • “Tired but happy—the trail healed me more than any spa could.”
  • “Laughing with strangers along the path made the journey memorable.”
  • “It was both peaceful and overwhelming—like walking through a dream.”
  • “The sound of waves and birds felt like meditation.”
  • “My legs ached, but my heart felt full.”
3. Cognitive and Evaluative Responses
Dominant Codes: Accessibility & Infrastructure (66%), Safety & Maintenance (34%), Authenticity & Uniqueness (22%), Comparative Evaluation (19%).
Overview:
Positive evaluations highlighted clear signage, cleanliness, and ample rest stops (“plenty of bathrooms,” “well-marked paths”). Negative remarks focused on temporary closures, overgrown sections, or urbanized detours. Authenticity and natural preservation remained highly valued, while overly modern stretches reduced satisfaction. Routes 6, 10, and 17 were most frequently cited as combining scenic beauty and emotional reward.
Illustrative Quotes
  • “Easily the best-marked trail I’ve walked anywhere in Asia.”
  • “Some construction near the coast but still beautiful overall.”
  • “Route 10 felt like the perfect mix of culture, sea, and challenge.”
  • “Urban parts were dull, but the forest and coast made up for it.”
  • “I appreciated the effort to maintain clean and safe paths.”
  • “Signage is consistent and the ribbons are comforting when walking alone.”
4. Sociocultural Meanings
Dominant Codes: Modern Pilgrimage Framing (28%), Community & Belonging (22%), Cultural Sustainability (11%).
Overview:
Many reviewers framed their walks as spiritual or introspective, describing the trail as a personal transformation or “modern pilgrimage.” Encounters with locals, especially “해녀” (Haenyeo) divers and farmers, fostered belonging and gratitude. While explicit sustainability discourse was limited, respect for nature and cultural heritage was implicit.
Illustrative Quotes
  • “It’s not just hiking; it’s walking with purpose.”
  • “Each step felt like meditation.”
  • “Locals smiled and waved—it made me feel part of something.”
  • “Meeting the Haenyeo divers reminded me why preserving culture matters.”
  • “The trail connects people beyond language.”
  • “There’s something sacred about following the same paths others have walked for centuries.”
5. Practical Experience Themes
Dominant Codes: Route Diversity (78%), Facilities & Amenities (58%), Weather & Seasonality (39%), Navigation & Technology Use (45%).
Overview:
Diversity of terrain—coastal cliffs, farmlands, oreums, forests, and markets—was repeatedly cited as Jeju Olle’s defining quality. Access to cafés, water points, and toilets enhanced comfort, while weather conditions shaped emotional framing (summer heat vs. autumn colors). Most hikers used Kakao Maps or AllTrails, underscoring technology’s role in autonomous walking.
Illustrative Quotes
  • “The route changed constantly—ocean, forest, villages, cliffs—I never got bored.”
  • “Autumn light made everything golden.”
  • “Following the blue and orange ribbons felt reassuring.”
  • “Plenty of rest spots and bathrooms along the way—perfect for long walks.”
  • “I used AllTrails to stay on course, and it worked flawlessly.”
  • “Even in the rain, the path felt manageable and safe.”
Table A5. Cross-Theme Insights.
Table A5. Cross-Theme Insights.
Integrative FindingDescription
Emotional Well-beingWellness, reflection, and mental renewal are central across nearly all reviews.
Effort as MeaningFatigue is consistently reframed as satisfaction and inner accomplishment.
Cultural ImmersionAuthenticity arises from integration with local life and natural surroundings.
Modern Pilgrimage LensEven secular travelers adopt reflective, purpose-driven tones.
Environmental SensitivitySubtle awareness of conservation and Jeju’s ecology appears through naturalistic language.

Appendix D. Illustrative Quotes and Sentiment Profile: Korean Dataset (n = 300) Thematic

1. Frequencies and Dominant Codes
Table A6. Illustrative Quotes Korean Dataset.
Table A6. Illustrative Quotes Korean Dataset.
Core ThemeFrequency% of ReviewsNotes
Nature-Adventure Motivation22173.80%Emphasis on sea views, Oreum climbs, and seasonal flowers.
Positive Emotion Spectrum20768.90%Joy, awe, and gratitude co-occur with nature.
Wellness & Healing16855.80%“힐링” (healing), “위로” (comfort), “마음이 편안해짐” (mind at ease).
Effortful Fulfillment12943.10%Strong “완주” (full completion) & “성취감” (sense of accomplishment) language.
Trail Logistics & Accessibility12641.80%Weather, transport, food access, parking, signage.
Cultural Exploration11237.30%Dark tourism, heritage sites, local markets, and haenyeo culture.
Pilgrimage & Connection9933.10%Language of “시작” (start), “도전” (challenge), “성찰” (reflection).
Trail Infrastructure8628.70%Waymarking quality, trail maintenance, and photo spots.
Perceived Value8126.90%Free access, generosity of locals, and high experiential return.
Ethical Awareness4214.00%Littering concerns, respect for graves, and conservation tone.
2. Illustrative Quotes (Translated excerpts from coded dataset)
Nature–Adventure Motivation
  • “Walking along the Jeju coast, the wind carried the scent of the sea and freedom.”
  • “Climbing through the forest and seeing the blue ocean at the end felt like a gift.”
  • “The changing light over Hallasan made every step worthwhile.”
  • “Following the orange-blue ribbons felt like a journey through nature’s heart.”
  • “The waves, rocks, and ponies seemed alive with the island’s spirit.”
  • “I could feel Jeju breathing with me as I walked.”
Wellness & Healing
  • “Each trail gave me time to breathe and listen to myself.”
  • “The sea breeze and birdsong washed away my stress.”
  • “Walking slowly along the coast healed my tired mind.”
  • “The rhythm of my steps matched the waves—so peaceful.”
  • “Even when tired, I felt refreshed by the pure air.”
  • “I came here to escape, but instead I found calm within.”
Cultural Exploration
  • “Meeting the haenyeo made me understand Jeju’s strength and beauty.”
  • “Local cafés and farms showed the island’s simple, honest culture.”
  • “Every village had a story—shared by kind people with warm smiles.”
  • “I learned how deeply nature and tradition are connected here.”
  • “The tea museum and stone walls reflected Jeju’s gentle philosophy.”
  • “The hospitality along the trail was as memorable as the scenery.”
Positive Emotion Spectrum
  • “I laughed out loud when I saw the sunrise over the sea.”
  • “Pure joy filled me as the wind blew through the rapeseed fields.”
  • “Hiking with friends made every step lighter.”
  • “The beauty of Jeju gave me endless gratitude.”
  • “Even rain couldn’t erase the happiness of the moment.”
  • “The ocean made my heart open wider than I imagined.”
Effortful Fulfillment
  • “After hours of walking, I realized exhaustion could also be happiness.”
  • “The uphill sections tested me, but the view at the top rewarded it all.”
  • “I felt proud of my persistence—each step a quiet victory.”
  • “Sweat and satisfaction mixed into one emotion.”
  • “The more difficult the path, the deeper the joy at the end.”
  • “The trail reminded me that slow effort brings real peace.”
Pilgrimage & Connection
  • “I felt connected to everyone who walked this path before me.”
  • “Each trail was a prayer written in footsteps.”
  • “The journey gave meaning to my solitude.”
  • “I found a quiet spirituality in the rhythm of the sea and wind.”
  • “Walking became a ritual of gratitude for life.”
  • “Jeju’s trails felt sacred, as if guiding me toward inner balance.”
3. Sentiment Profile of Korean Reviews (n = 300)
Table A7. Sentiment was coded at the review level based on dominant tone.
Table A7. Sentiment was coded at the review level based on dominant tone.
Sentiment CategoryCount (n)PercentageKey Observations
Positive23478.00%Dominated by Nature–Adventure, Wellness & Healing, and Positive Emotion Spectrum themes.
Mixed/Neutral4816.00%Blend of admiration and practical critique (e.g., signage, logistics).
Negative/Critical186.00%Focused on fatigue, crowding, or limited facilities and safety issues.
Table A8. Sentiment Patterns Summary.
Table A8. Sentiment Patterns Summary.
PatternAnalytical Interpretation
Positive DominanceThe majority of Korean reviewers frame their experience as emotionally uplifting and restorative.
Constructive CritiqueEven mixed reviews retain admiration, showing a culturally modest expression of dissatisfaction.
Negative FeedbackMinor and situational; primarily tied to trail fatigue or infrastructural inconvenience rather than overall disappointment.
Cultural InsightPositive sentiment aligns with collectivist and harmony-oriented expression styles; critique remains subdued but informative.

Appendix E. Thematic Analysis Results—Chinese Dataset (n = 300 Reviews)

1. Thematic Frequencies and Dominant Codes
Table A9. Thematic Analysis Chinese Dataset.
Table A9. Thematic Analysis Chinese Dataset.
Core ThemeFrequency% of ReviewsNotes
Nature-Adventure Motivation22575.00%Intense admiration for natural scenery, sea views, and rapeseed fields.
Positive Emotion Spectrum20769.00%Expressed joy, gratitude, serenity; emphasis on aesthetic pleasure.
Wellness & Healing17157.00%Framed as inner calm, emotional cleansing, and reconnection.
Effortful Fulfillment12642.00%Satisfaction after exertion; moral value of perseverance emphasized.
Cultural Exploration11137.00%Curiosity about local culture, villages, tea museums, and haenyeo.
Pilgrimage & Connection10234.00%Metaphors of journey, destiny, gratitude, and renewal.
Trail Logistics & Accessibility12040.00%References to transport, food stops, signage, and safety.
Perceived Value8428.00%High perceived quality of experience for modest cost.
Trail Infrastructure8729.00%Notes on paths, facilities, and environmental care.
Ethical Awareness3913.00%Littering, respect for nature, and responsible travel ethics.
2. Illustrative Quotes (Translated excerpts from coded dataset)
Nature–Adventure Motivation
  • “Walking by the coast, the sea breeze felt like a conversation with nature.”
  • “Rapeseed fields glowing under sunlight—pure poetry.”
  • “The volcanic rocks reminded me of life’s persistence.”
  • “The sea changed color with each hour; it was like breathing.”
  • “I met ponies grazing—it felt timeless.”
  • “Every turn offered a new surprise of clouds, cliffs, and sea.”
Wellness & Healing
  • “While walking, all thoughts disappeared—only calm remained.”
  • “This trail healed my tired heart.”
  • “Nature cleansed my anxiety like a gentle rain.”
  • “I forgot my work stress; my soul felt rested.”
  • “Walking slowly was meditation in motion.”
  • “Each step felt like returning to myself.”
Cultural Exploration
  • “The haenyeo museum taught me resilience and grace.”
  • “Locals shared tea and stories—this was real Korea.”
  • “Old villages whispered about the island’s history.”
  • “The green tea fields blended beauty and culture.”
  • “I admired the harmony between people and nature.”
  • “History felt alive in each rock and tree.”
Positive Emotion Spectrum
  • “I couldn’t stop smiling; the sea breeze carried joy.”
  • “Pure happiness seeing the ponies under blue skies.”
  • “I felt awe at how vast the ocean was.”
  • “My heart was full—this was life’s simple beauty.”
  • “Even rain added charm to the day.”
  • “I was grateful just to be here.”
Effortful Fulfillment
  • “After 17 km, every muscle hurt, but my heart soared.”
  • “The challenge made the view more precious.”
  • “Sweat turned into satisfaction at the summit.”
  • “Even fatigue felt like proof of life.”
  • “Perseverance gave this walk meaning.”
  • “Each step was an achievement.”
Pilgrimage & Connection
  • “It felt like destiny brought me here.”
  • “The trail connected my past and future.”
  • “Every walker shared the same silent gratitude.”
  • “I came to find peace and found myself.”
  • “Each path is a prayer of movement.”
  • “This journey renewed my belief in life.”
Table A10. Sentiment Profile of Chinese Reviews (n = 300).
Table A10. Sentiment Profile of Chinese Reviews (n = 300).
Sentiment CategoryCount (n)PercentageObservations
Positive23779.00%Reviews are deeply reflective and morally framed; strong appreciation for nature and emotional renewal.
Mixed/Neutral4515.00%Combine admiration with practical concerns about signage or logistics.
Negative186.00%Focused on fatigue, overcrowding, or limited facilities.
Interpretation: Chinese reviews show the most overtly reflective and morally expressive emotional framing among all language cohorts. Even logistical inconveniences are often reframed as part of a humbling, meaningful journey, aligning with Confucian and harmony-oriented cultural expressions of perseverance and gratitude.

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Figure 1. Spatial configuration of the Jeju Olle Trail network.
Figure 1. Spatial configuration of the Jeju Olle Trail network.
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Figure 2. Sequential Analytical Pipeline.
Figure 2. Sequential Analytical Pipeline.
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Figure 3. Institutional themes shaping sustainability outcomes on the Jeju Olle Trail.
Figure 3. Institutional themes shaping sustainability outcomes on the Jeju Olle Trail.
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Figure 4. The Jeju Olle Experiential Sustainability Model.
Figure 4. The Jeju Olle Experiential Sustainability Model.
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Table 1. Self-Determination Theory (SDT).
Table 1. Self-Determination Theory (SDT).
Theoretical FrameworkFinal Overarching ThemeKorean Cohort: Emic Expressions and InflectionsChinese Cohort: Emic Expressions & InflectionsEnglish Cohort: Emic Expressions & Inflections
Autonomy
(Need for volition & self-direction)
Theme 1: Freedom from ConstraintEscaping intense societal/work pressure; “healing” (힐링) from nunchi (눈치); “time just for me.”“Letting go” (放下) of urban/work burdens; “releasing pressure” (释放压力); finding “inner peace” (内心的平静).“Digital detox” from 24/7 work culture; “disconnecting”; “getting off the grid”; “no one telling me what to do.”
Theme 2: Self-Guided Challenge & PacePride in “completing the full trail” (완주, wanju); “sense of accomplishment” (성취감); “walking at my own pace.”“Proving my ability” (证明能力); personal “achievement” (自我实现); “overcoming difficulty alone.”“A personal accomplishment”; pride in self-navigation (“doing it my way”); “no tour group, no schedule.”
Competence
(Need for mastery & effectiveness)
Theme 3: Mastering the Trail EnvironmentSatisfaction from successfully navigating; “becoming an Olle expert”; trusting the “ribbons and arrows.”Competence in finding the path; “I didn’t get lost”; posting photos of trail markers as proof of success.“Figuring out the system”; “the ribbons are a comfort”; feeling “smart” and “capable” as an independent traveler.
Relatedness
(Need for connection & belonging)
Theme 4: Connection to Humanity & PlaceDeep, warm connection of jeong (정); “warmth” (따뜻함) from locals; feeling “grateful” to guesthouse owners.Feeling “touched” (感动) by the “kindness” (亲切) of locals; shared harmony with fellow Chinese hikers.Valuing the “friendliness” of locals; a “community feel” in guesthouses; “brief but nice chats” with other hikers.
Table 2. Hofstede’s Dimensions.
Table 2. Hofstede’s Dimensions.
Theoretical FrameworkFinal Overarching ThemeKorean Cohort: Emic Expressions & InflectionsChinese Cohort: Emic Expressions & InflectionsEnglish Cohort: Emic Expressions & Inflections
Individualism vs. CollectivismTheme 5: Performing the Moral Self(Collectivist-leaning) “Healing so I can be a better mother/worker”; “a journey for my family”; “walking for us (우리).”(Collectivist-leaning) “Making parents proud”; “a good experience for my team” (团队经历); “moral self-cultivation.” (Individualist-leaning) “My personal journey”; “what I learned about myself”; “self-discovery.”
Long-Term vs. Short-Term OrientationTheme 6: The Trail as a Moral Turning Point(Long-Term) “Reflecting on my past” (반성); “finding a new future direction”; “a new start.”(Long-Term) “Finding my original heart” (初心); “purifying the soul”; “planning my next life step.”(Short-Term) “Living in the moment”; “enjoying the present”; “a perfect vacation day.”
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Brennan, B.S.; Kessler, D.; Luo, Y.; Bae, K.M. Sustaining the Modern Pilgrimage: Governance, Community Impacts, and Environmental Challenges on Korea’s Jeju Olle Trail. Sustainability 2026, 18, 1540. https://doi.org/10.3390/su18031540

AMA Style

Brennan BS, Kessler D, Luo Y, Bae KM. Sustaining the Modern Pilgrimage: Governance, Community Impacts, and Environmental Challenges on Korea’s Jeju Olle Trail. Sustainability. 2026; 18(3):1540. https://doi.org/10.3390/su18031540

Chicago/Turabian Style

Brennan, Bradley S., Daniel Kessler, Yiheng Luo, and Kyung Mi Bae. 2026. "Sustaining the Modern Pilgrimage: Governance, Community Impacts, and Environmental Challenges on Korea’s Jeju Olle Trail" Sustainability 18, no. 3: 1540. https://doi.org/10.3390/su18031540

APA Style

Brennan, B. S., Kessler, D., Luo, Y., & Bae, K. M. (2026). Sustaining the Modern Pilgrimage: Governance, Community Impacts, and Environmental Challenges on Korea’s Jeju Olle Trail. Sustainability, 18(3), 1540. https://doi.org/10.3390/su18031540

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