Top Management Challenges in Using Artificial Intelligence for Sustainable Development Goals: An Exploratory Case Study of an Australian Agribusiness
Abstract
1. Introduction
2. Literature Review
2.1. Sustainable Development Goals and Agriculture
2.1.1. SDG 13: Climate Action
2.1.2. SDG 14: Life Below Water
2.1.3. SDG 15: Life on Land
2.2. Artificial Intelligence in Agriculture
2.2.1. Field Condition Management
2.2.2. Fertilizers and Pest and Weed Control
2.2.3. Irrigation
2.2.4. Predictive Agricultural Analytics
2.3. Technological–Organizational–Environmental (TOE) Framework
3. Methodology
3.1. Case Selection
3.2. Data Collection
3.3. Interpretive Method of Case Analysis
4. Findings: Challenges in Integrating AI-Driven Sustainable Solutions
4.1. Sustainable Policy Inconsistencies Across Geographies
“There’s no unified framework we can align with. One state supports AI integration and has developed an assurance framework for AI use, but another is still catching up with basic digitization. So, it slows down everything when we are dealing with farmers in several states. And the way sustainability policies keep changing over time and differ across states really slows us down.”
“Policies keep changing, and sometimes what is encouraged today is restricted tomorrow. So, it’s hard to make long-term investments under such uncertain conditions. Even though we started our pilot project, we are still deciding how to deal with the changing policies. So, our main challenge is to understand how AI integration aligns with environmental and data policies in each of our markets”
4.2. AI Experts Lacking Farming Knowledge
“Farmers have their own logic, what works, what doesn’t and farming is complex, one-size-fits-all doesn’t work in agriculture. For example, the quantity we store is not the same as what we dispatch because of shrinkage. So, it needs constant observation.” He further stated that,
“It’s not just about feeding data into a model; it’s about understanding the context behind data, why a farmer planted late, and why a field was left fallow. That’s where AI experts often fail in developing models.”
“You can’t build tech for farmers without understanding farmers. We’ve seen models that look perfect on paper but completely fail in the field because they don’t consider local practices or weather dependencies. If we have to go back and forth because of these oversights, it costs a lot of money.”
4.3. Farmers’ Resistance to Change
“Many farmers told us, ‘We’ve been doing this for decades, why change now?’ There’s a strong emotional and cultural connection to their current ways of working. There’s still a belief that AI can’t capture the nuances of the land like they can with their own eyes and hands.”
“We are introducing systems that farmers have never seen before. In some scenarios, they think it’s going to replace them entirely, and that leads to pushback. But at the same time, many of them genuinely care about sustainability. They value the land and the environment, and want to leave something better for the next generation. It’s just that they’re cautious about their job loss.”
4.4. Limited Knowledge and Expertise to Deploy AI
“There’s a steep learning curve. We need technical people on the ground, but we don’t have enough of them. Even among us, there’s confusion on how AI fits into our workflow. So, we struggle to find local trainers who can simplify AI concepts without making it sound like science fiction.”
4.5. The Missing Links in the Existing System
“The analytical team uses one system, the field team another, and every state has a different reporting format and data structures. So, we lose a lot of actionable insights in translation. When we try to make decisions based on AI outputs, we often realize there’s a piece missing, like a technical input that didn’t sync.”
“There’s a huge gap between what’s happening in the field and what the dashboard shows. We noticed discrepancies in seed weights. The quantity we store is not the same as what we dispatch because of shrinkage. But our systems don’t account for this, so it flags errors or misreports inventory levels. Our AI models need consistent and clean data, but when the input data itself is inconsistent, like the seed weights or missing storage seeds, it affects the reliability of the whole system”
4.6. Transition Costs
“It’s hard to convince farmers to make the leap to AI when the transition requires significant capital. Many small-scale producers are already working on tight margins, and the additional costs for training, equipment, and system integration are beyond their reach.”
“Transition from one technology to another has a huge upfront cost. It’s not just about buying the software. It’s about changing entire workflows, retraining staff, and ensuring that the new system works with our existing infrastructure.” added the regional manager (P2).
5. Conclusions
Limitations and Future Research
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
Appendix A
Open Codes | Axial Codes |
---|---|
We can input data to the system, but the system doesn’t adopt quickly. It doesn’t reflect the changing environment in the field today [Open code: Absence of real-time feedback loops] | Missing links in the existing system |
The AI system required digital logs. But some of our farms don’t have internet access. So, we have to manually enter all data to the system. That gap made the whole system hard to use [Open code: Disconnected data systems] | |
The system needs real-time updates. But some of our farms have poor connectivity. So, it fails when we need it most [Open code: Unreliable internet access] | |
Our IT staff didn’t understand harvesting timings. It’s not always the same. It created confusions during our pilot project [Open code: Knowledge gap between tech and farmers] | Limited knowledge and expertise to deploy AI |
… some managers think AI is just automation. They don’t realize it can also support decision-making [Open code: Low awareness of AI capabilities] | |
… we couldn’t find any training relevant to our region’s crops or soil types… [Open code: Lack of AI programs] | |
We tried another AI project once. But it failed and now farmers are wary of trying anything new [Open code: Skepticism from previous failures] | Resistance to change |
… farmers trust what they have done for years [Open code: Cultural attachment] | |
… workers worry these systems will replace them [Open code: Fear of job replacement] | |
Younger farmers are open to try AI, but the older generation don’t trust technology…… [Open code: Generation gap] | |
… no roadmap from the government [Open code: Lack of sustainable policy implementation guidelines] | Sustainable policy inconsistency |
When we adopt to one policy, it changes… [Open code: Frequent policy shift] | |
Some regions enforce tech standards strictly. Other ignore them [Open code: Uneven policy enforcement] | |
… that’s where AI experts often fails in developing models [Open code: Failure to capture tacit knowledge] | AI experts lacking farming knowledge |
The AI model kept recommending planting dates based on weather data, but it didn’t factor in our harvest festivals [Open code: Misalignment with seasonal realities] | |
… for small farms, the cost is not manageable [Open code: Resource strain on small farms] | Transition costs |
… setting up these systems costs a fortune. We need hardware, software and training all at once [Open code: High upfront investment] |
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Code | Designation | Contribution in the Carbon-Sequestration Project |
---|---|---|
P1 | Chief Executive Officer | Strategy oversight |
P2 | Regional Manager | Regional coordination |
P3 | Chief Information Officer | Technical contributor |
P4 | Operations Manager | Workflow management |
P5 | Project Manager | Project lead |
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Balasooriya, A.; Sedera, D. Top Management Challenges in Using Artificial Intelligence for Sustainable Development Goals: An Exploratory Case Study of an Australian Agribusiness. Sustainability 2025, 17, 6860. https://doi.org/10.3390/su17156860
Balasooriya A, Sedera D. Top Management Challenges in Using Artificial Intelligence for Sustainable Development Goals: An Exploratory Case Study of an Australian Agribusiness. Sustainability. 2025; 17(15):6860. https://doi.org/10.3390/su17156860
Chicago/Turabian StyleBalasooriya, Amanda, and Darshana Sedera. 2025. "Top Management Challenges in Using Artificial Intelligence for Sustainable Development Goals: An Exploratory Case Study of an Australian Agribusiness" Sustainability 17, no. 15: 6860. https://doi.org/10.3390/su17156860
APA StyleBalasooriya, A., & Sedera, D. (2025). Top Management Challenges in Using Artificial Intelligence for Sustainable Development Goals: An Exploratory Case Study of an Australian Agribusiness. Sustainability, 17(15), 6860. https://doi.org/10.3390/su17156860