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Journal: Sustainability, 2021
Volume: 13
Number: 5279

Article: Amalgamation of Customer Relationship Management and Data Analytics in Different Business Sectors—A Systematic Literature Review
Authors: by Lewlisa Saha, Hrudaya Kumar Tripathy, Soumya Ranjan Nayak, Akash Kumar Bhoi and Paolo Barsocchi
Link: https://www.mdpi.com/2071-1050/13/9/5279

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