Exploring Servitization in Industrial Construction: A Sustainable Approach
Abstract
:1. Introduction
2. Conceptual Background
2.1. Servitization/Product-Service Systems
2.2. Servitization in the Construction Sector
2.3. Green Services, Green Servitization, and Sustainable PSS
2.4. The Emergence and Development of Industrial Construction
2.5. Sustainable Production Processes in Construction
3. Research Method
3.1. Context
3.2. Method
3.2.1. Research Protocol
3.2.2. Case Selection
3.2.3. Instrument Development
3.2.4. Interview and Secondary Data Collection
3.2.5. Data Analysis and Data Triangulation
4. Findings
4.1. Context and Characterisation of Industrial Construction
“Culture in the construction industry is still far away from industrial concepts such as the value chain or orientation towards processes. In addition, this sector is not fully aware of the importance of the supply chain”.
“Diversity and low product and process standardisation were the main barriers preventing the implementation of industrial processes that we encountered when we joined the construction industry.”
“The fact that manufacturers are joining the construction industry could be positive, we can bring solid knowledge to industrial organisation and more experience in relation to industrial processes, purchasing management and the development of specialised auxiliary industries.”
“We see increased efficiency and reduced uncertainty (in terms of cost, quality and delivery times) as the main advantages.”
“As all phases are interrelated (design, manufacturing, logistics, transport, assembly and operation), integrated vision and high performance in each and every project phase are required”.
4.2. Client Orientation
“In our catalogue, we offer variations for façade cladding, interior distribution, area, height and quality of materials”.
“Our clients are attracted by the offer of a robust, high-quality product at a set price (because the contract price is the liquidation price), shorter deadlines to finalise the project (between 10 and 12 months shorter than traditional construction)” and “a significant reduction in after-sales incidents”.
4.3. Service Orientation
“In our case, we offer all kinds of services related to the different project phases; from project conceptualisation to after-sales services”.
“Nowadays, offering digital services connected with building automation, or offering other smart services, is not at the forefront of our priorities”.
“From our perspective, industrial construction demands all kinds of services”.
4.4. Sustainable Orientation
“All our buildings are delivered with a Class A Energy Performance Certificate (the most efficient). Moreover, in some cases we also include the internationally recognised BREEAM Certificate (Building Research Establishment Environmental Assessment Methodology). Such practice does not response to any particular business strategy, it responds to our company values”.
“We estimate a reduction of 60% in CO2 emissions in the execution phase due to less waste and better waste management, lower resource and energy consumption and less transportation. We also quantify a reduction of 30% in CO2 emissions throughout the lifespan thanks to improved thermal insulation and improved efficiency throughout the whole system”.
5. Discussion
5.1. Implications for Managers and Other Stakeholders
5.2. Limitations and Future Research Lines
6. Conclusions
Supplementary Materials
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
References
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Product-Service Systems (PSS) in Industrial Construction | ||||
---|---|---|---|---|
Integration-oriented PSS Product with additional services/services complementing manufactured products | Product-oriented PSS Services directly connected to products | Service-oriented PSS Product and services coupled together as an inseparable entity | Use-oriented PSS Services delivered via product functions | Result-oriented PSS Services replacing products |
Transportation and delivery | Design/architecture consultation | Services connected with building’s energy consumption | Project Management | |
Item traceability | Technical consultation | Services connected with building operations | Turnkey projects | |
Technical Services | ||||
Assembly | ||||
Planning tools | ||||
Building Information Modelling (BIM) services |
Environmental Factors Considered by Company H | ||
---|---|---|
Phase | Factors | Present (✔) /Absent (✕) |
A. System design | A1. Efficiency (Design strategies used to reduce the amount of materials used in construction) | ✔ |
A2. Product modularity (Design strategy aiming to create both variable and standardised elements in a product) | ✔ | |
A3. Coordination of super-and sub-structure (Material consumption below ground heavily depends on above-ground design. Such structures must therefore be coordinated.) | ✕ | |
B. Material design | B1. Embodied energy (The amount of energy required to produce a building component) | ✔ |
B2. Dematerialisation (The concept of building a structure using less material while still serving the same or similar purpose) | ✕ | |
B3. Durability (Refers to building materials and their long-term environmental performance) | ✔ | |
C. Manufacturing and logistics | C1. Waste reduction (Via controlled processes of manufacturing building elements in a factory environment) | ✔ |
C2. Production system impacts (Reduction of environmental impacts driven by the type of production system used) | ✔ | |
C3. Green supply chain management (Coordination among key stakeholders such as suppliers, manufacturers and contractors so as to manage environmental performance) | ✔ | |
D. Transport and assembly | D1. Equipment (Addresses the energy consumed by equipment used during transport and assembly of off-site elements) | ✕ |
D2. Location (The impact associated with transporting building elements) | ✔ | |
E. Operation | E1. Operational energy (Energy consumed during the use phase of buildings) | ✔ |
E2. Supplementary elements (Adding elements not considered core to the functionality of a building, such as solar panels to reduce operational energy) | ✕ | |
F. End of Life | F1. Reusability and recyclability (The potential of housing structures to be reused or recycled for further use) | ✕ |
F2. Service-based industry (The industry structure transformation from products to services) | ✔ | |
G. Support and hindrance of industrial housing | G1. Customer demand (The end-users’ requirements and desires to buy housing) | ✕ |
G2. Building codes (The regulatory requirements placed on materials and designs, often at state or local level) | ✔ | |
G3. Policies and incentives (The regulatory and statuary requirements, in addition to special benefits granted for housing projects) | ✕ |
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Galera-Zarco, C.; Campos, J.A. Exploring Servitization in Industrial Construction: A Sustainable Approach. Sustainability 2021, 13, 8002. https://doi.org/10.3390/su13148002
Galera-Zarco C, Campos JA. Exploring Servitization in Industrial Construction: A Sustainable Approach. Sustainability. 2021; 13(14):8002. https://doi.org/10.3390/su13148002
Chicago/Turabian StyleGalera-Zarco, Carlos, and José Antonio Campos. 2021. "Exploring Servitization in Industrial Construction: A Sustainable Approach" Sustainability 13, no. 14: 8002. https://doi.org/10.3390/su13148002
APA StyleGalera-Zarco, C., & Campos, J. A. (2021). Exploring Servitization in Industrial Construction: A Sustainable Approach. Sustainability, 13(14), 8002. https://doi.org/10.3390/su13148002