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Article

A Comprehensive Model of Consumers’ Perceptions, Attitudes and Behavioral Intention toward Organic Tea: Evidence from an Emerging Economy

1
Department of Business Administration, Business School, Shantou University, Shantou 515063, China
2
Department of Research Administration, Thuongmai University, Hanoi 100000, Vietnam
3
Department of Business Administration, National Chung Hsing University, Taichung 402, Taiwan
*
Author to whom correspondence should be addressed.
Sustainability 2020, 12(16), 6619; https://doi.org/10.3390/su12166619
Received: 31 July 2020 / Revised: 13 August 2020 / Accepted: 13 August 2020 / Published: 15 August 2020
This study investigates factors that predict consumers’ perceptions of healthiness of organic tea. Furthermore, this study also examines the relationship between perceived healthiness and purchase intention with the mediating role of consumers’ attitudes toward organic tea. Because China has been the largest producer and the largest market of the global tea market, this study collects sample data from consumers at different tea stores in China. Using structural equation modelling to analyze data, results indicate that product quality, consumer service, in-store experience, store prestige, and store innovativeness are important predictors of consumers’ perceptions of healthiness of organic tea. Furthermore, results show that perceived healthiness has a positive influence on purchase intention toward organic tea. Consumers’ attitudes toward organic tea also has a positive mediating effect into this relationship. View Full-Text
Keywords: perceived healthiness; product quality; consumer service; in-store experience; pricing policy; store prestige; store innovativeness; purchase intention perceived healthiness; product quality; consumer service; in-store experience; pricing policy; store prestige; store innovativeness; purchase intention
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MDPI and ACS Style

Bu, X.; Nguyen, H.V.; Chou, T.P.; Chen, C.-P. A Comprehensive Model of Consumers’ Perceptions, Attitudes and Behavioral Intention toward Organic Tea: Evidence from an Emerging Economy. Sustainability 2020, 12, 6619. https://doi.org/10.3390/su12166619

AMA Style

Bu X, Nguyen HV, Chou TP, Chen C-P. A Comprehensive Model of Consumers’ Perceptions, Attitudes and Behavioral Intention toward Organic Tea: Evidence from an Emerging Economy. Sustainability. 2020; 12(16):6619. https://doi.org/10.3390/su12166619

Chicago/Turabian Style

Bu, Xiangzhi, Hoang V. Nguyen, Tsung P. Chou, and Chia-Pin Chen. 2020. "A Comprehensive Model of Consumers’ Perceptions, Attitudes and Behavioral Intention toward Organic Tea: Evidence from an Emerging Economy" Sustainability 12, no. 16: 6619. https://doi.org/10.3390/su12166619

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