Next Article in Journal
Mapping Master Students’ Processes of Problem Solving and Learning in Groups in Sustainability Education
Next Article in Special Issue
A Proposal for the Account-Based Ticketing Application in Passenger Transport in the Slovak Republic: A Case Study
Previous Article in Journal
Influence of the Covid-19 Crisis on Global PM2.5 Concentration and Related Health Impacts
Previous Article in Special Issue
Decision-Making Process in the Case of Insufficient Rail Capacity
Open AccessArticle

Sustainability of Railway Undertaking Services with Lean Philosophy in Risk Management—Case Study

Faculty of Operation and Economics of Transport and Communications, University of Zilina, 010 26 Žilina, Slovakia
Faculty of Security Engineering, University of Zilina, 010 26 Žilina, Slovakia
The Institute of Technology and Business in Ceske Budejovice, Faculty of Corporate Strategy, 370 01 Ceske Budejovice, Czech Republic
Politechnika Częstochowska, ul. Dąbrowskiego 69, 42-201 Częstochowa, Poland
Railways of the Slovak Republic, Klemensova 8, 813 61 Bratislava, Slovakia
Author to whom correspondence should be addressed.
Sustainability 2020, 12(13), 5298;
Received: 27 May 2020 / Revised: 25 June 2020 / Accepted: 28 June 2020 / Published: 30 June 2020
(This article belongs to the Special Issue Sustainable Railway System)
The sustainability of services in undertakings which operate in railway passenger transport is closely connected with efforts to provide high-quality and time-acceptable services to the customer, to achieve lean processes, to standardise work processes, to eliminate wastage and to avoid those activities which do not add any value. Considering its ecological nature and big volume of passenger transport, railway passenger transport represents an irreplaceable sustainable system for the future. These facts and the entry of new railway carriers into this system highlight the importance of managing risks in a progressive way. This article focuses on the options of risk management when versatile and flexible tools, such as Lean tools, are set correctly. The aim of this article is to introduce a proposal for the application and a specific application of Lean philosophy in risk management which impacts train delays in railway passenger transport. From the point of view of quantitative data analysis, multiple mathematical-statistical tests have been used to assess data (e.g., Anderson–Darling test, Kolmogorov–Smirnov test, Jarque–Bera test, two-tailed test, Grubbs’s test and Thompson Tau test). Also, descriptive statistics and ANOVA test (Analysis of Variance) have been applied in the process of evaluating the monitored attributes. In order to assess the data dependency, Chi-Square Test and a correlation analysis have been applied. The research outcomes focus on highlighting the need for a systematic approach for train delays and to avoid delays through risk management. The case study applies selected Lean methods to monitor train delays in selected stations within the main railway corridor of the Slovak Republic for the period from 2015 to 2018. In 2019, the results were processed and created a basis for proposing a unique software tool like an aid for risk management in the case of train delays using Lean philosophy. The flexible software includes the participation of employees, and at the same time, it respects the needs of customers. The research results provide grounds for further study of risks in a challenging environment of railway undertakings, with different types of trains, railway stations as well as entire railway networks. The processed results of the article represent valuable material for railway undertakings not only in Slovakia but also for railway organisations in V4 countries. View Full-Text
Keywords: railway undertaking; services; risk management; Lean philosophy; railway passenger transport; software railway undertaking; services; risk management; Lean philosophy; railway passenger transport; software
Show Figures

Figure 1

MDPI and ACS Style

Nedeliakova, E.; Hudakova, M.; Masar, M.; Lizbetinova, L.; Stasiak-Betlejewska, R.; Šulko, P. Sustainability of Railway Undertaking Services with Lean Philosophy in Risk Management—Case Study. Sustainability 2020, 12, 5298.

Show more citation formats Show less citations formats
Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Article Access Map by Country/Region

Search more from Scilit
Back to TopTop