Social Factors as a Basic Driver of the Digitalization of the Business Models of Railway Companies
1
Scientific Institute of Entrepreneurship and Innovation, Faculty in Chorzów, WSB University in Poznań, Sportowa 29, 41-506 Chorzów, Poland
2
Scientific Institute of Management, Faculty in Chorzów, WSB University in Poznań, Sportowa 29, 41-506 Chorzów, Poland
*
Authors to whom correspondence should be addressed.
Sustainability 2019, 11(12), 3367; https://doi.org/10.3390/su11123367
Received: 22 May 2019 / Revised: 13 June 2019 / Accepted: 14 June 2019 / Published: 18 June 2019
(This article belongs to the Special Issue Sustainability of Young Companies–Contemporary Trends and Challenges)
The aim of the paper is to present the results of research into the assessment of social factors resulting from the digitalization of railway companies’ business models and building, by means of the AHP method, a ranking of the significance of these criteria in the process of their digital transformation. The results focused on identifying the components of the business models of railway companies that are most affected by social factors and the creation of such factors. Railway companies do not operate within the business environment alone. In the context of processes, they form one common technical and service ecosystem. Digitalization should increase opportunities to create positive social effects which influence the quality of services provided and the safety of rail traffic as well as the increased efficiency of business models.
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Keywords:
digitalization; business model; social aspects; railway companies
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MDPI and ACS Style
Jabłoński, M.; Jabłoński, A. Social Factors as a Basic Driver of the Digitalization of the Business Models of Railway Companies. Sustainability 2019, 11, 3367. https://doi.org/10.3390/su11123367
AMA Style
Jabłoński M, Jabłoński A. Social Factors as a Basic Driver of the Digitalization of the Business Models of Railway Companies. Sustainability. 2019; 11(12):3367. https://doi.org/10.3390/su11123367
Chicago/Turabian StyleJabłoński, Marek, and Adam Jabłoński. 2019. "Social Factors as a Basic Driver of the Digitalization of the Business Models of Railway Companies" Sustainability 11, no. 12: 3367. https://doi.org/10.3390/su11123367
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