Next Article in Journal
Model of Power System Stabilizer Adapting to Multi-Operating Conditions of Local Power Grid and Parameter Tuning
Next Article in Special Issue
Does Access Trump Ownership? Exploring Consumer Acceptance of Access-Based Consumption in the Case of Smartphones
Previous Article in Journal
Changes in Environmental Awareness and Its Connection to Local Environmental Management in Water Conservation Zones: The Case of Beijing, China
Previous Article in Special Issue
Marketing Approaches for a Circular Economy: Using Design Frameworks to Interpret Online Communications
Article Menu
Issue 6 (June) cover image

Export Article

Open AccessArticle
Sustainability 2018, 10(6), 2088; https://doi.org/10.3390/su10062088

Consumer Intervention Mapping—A Tool for Designing Future Product Strategies within Circular Product Service Systems

1
Loughborough Design School, Loughborough University, Loughborough LE11 3TU, UK
2
Dyson School of Design Engineering, Imperial College London, London SW7 2AZ, UK
3
Centre for Competitive Creative Design (C4D), Cranfield University, Bedford MK43 0AL, UK
4
School of Engineering and Innovation, Open University, Milton Keynes MK7 6AA, UK
*
Author to whom correspondence should be addressed.
Received: 15 May 2018 / Revised: 11 June 2018 / Accepted: 13 June 2018 / Published: 19 June 2018
(This article belongs to the Special Issue Product Design and Consumer Behavior in A Circular Economy)
Full-Text   |   PDF [5169 KB, uploaded 19 June 2018]   |  

Abstract

Re-distributed manufacturing presents a number of opportunities and challenges for New Product Development in a future Circular Economy. It has been argued that small-scale, flexible and localised production systems will reduce resource consumption, lower transport emissions and extend product lifetimes. At the same time smart products within the Internet of Things will gather and report data on user behaviour and product status. Many sustainable design tools have previously been developed but few are able to imagine and develop visions of how future sustainable product service systems might be manifested. This paper introduces the concept of Consumer Intervention Mapping as a tool for creating future product strategies. The tool visualises the points within a product’s lifecycle where stakeholders are able to intervene in the product’s expected journey. This perspective enables the rapid construction of scenarios that explore and describe future circular product service systems. Validation of the tool in three workshops is described and the outcomes are presented. Consumer Intervention Mapping is successful in creating scenarios that describe existing product service systems and new product concepts adapted to a Circular Economy paradigm. Further work is required to refine the tool’s performance in more focused and reflective design exercises. View Full-Text
Keywords: circular design; circular economy; product lifecycle; intervention mapping; scenario matrix; sustainable futures circular design; circular economy; product lifecycle; intervention mapping; scenario matrix; sustainable futures
Figures

Figure 1

This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).
SciFeed

Share & Cite This Article

MDPI and ACS Style

Sinclair, M.; Sheldrick, L.; Moreno, M.; Dewberry, E. Consumer Intervention Mapping—A Tool for Designing Future Product Strategies within Circular Product Service Systems. Sustainability 2018, 10, 2088.

Show more citation formats Show less citations formats

Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Related Articles

Article Metrics

Article Access Statistics

1

Comments

[Return to top]
Sustainability EISSN 2071-1050 Published by MDPI AG, Basel, Switzerland RSS E-Mail Table of Contents Alert
Back to Top