Next Article in Journal
Related Party Transactions and Tax Avoidance of Business Groups
Previous Article in Journal
The Empirical Test on the Impact of Climate Volatility on Tourism Demand: A Case of Japanese Tourists Visiting Korea
Previous Article in Special Issue
Digital Labour in the Platform Economy: The Case of Facebook
Open AccessArticle

The Human Sustainability of ICT and Management Changes: Evidence for the French Public and Private Sectors

1
Laboratoire Interdisciplinaire pour la Sociologie Economique, Centre d’Etudes de l’Emploi et du Travail, Conservatoire National des Arts et Métiers, Paris 75003, France
2
Laboratoire Interdisciplinaire Recherche en Sciences de l’Action, Centre d’Etudes de l’Emploi et du Travail, Conservatoire National des Arts et Métiers, Paris 75003, France
3
Fédération de Recherche Travail, Emploi et Politiques Publiques, Paris East University, Champs-sur-Marne 77420, France
4
Laboratoire d’Economie Mathématiques et de Microéconomie Appliquée, Paris II University, Paris 75006, France
*
Author to whom correspondence should be addressed.
Sustainability 2018, 10(10), 3570; https://doi.org/10.3390/su10103570
Received: 11 September 2018 / Revised: 28 September 2018 / Accepted: 1 October 2018 / Published: 6 October 2018
(This article belongs to the Special Issue The Impact of Technological Change on Employment, Skills and Earnings)
  |  
PDF [676 KB, uploaded 6 October 2018]
  |  

Abstract

We investigate the human sustainability of Information and Communication Technology (ICT) and management changes using a French linked employer-employee survey on organizational changes and computerization. We approach the human sustainability of changes through the evolutions of work intensity, skills utilization, and the subjective relationship to work. We compare in the private sector and the state civil service the impacts of ICT and management changes on the evolution of these three dimensions of work experience. We find that intense ICT and management changes are associated, in the public sector, with work intensification and knowledge increase. In the private sector, ICT and management changes increase the use of skills, but at a rate decreasing with their intensity and without favoring the accumulation of new knowledge. However, their impacts on the subjective relationship to work are much stronger, with public sector employees expressing discouragement, as well as the feeling of an increased effort-reward imbalance when private sector employees become more committed. We find that this divergence is neither explained by the self-selection of employees in the two sectors nor by implementation of performance pay. We identify two partial explanations: one is related to employee turnover in the private sector, the other to the role of trade unions. These results suggest that the human sustainability of ICT and management changes depends on their intensity and on how their implementation takes into account the institutional context of the organization. View Full-Text
Keywords: organizational changes; ICT; management tools; work experience; employee outcomes; comparison of public and private sectors; linked employer-employee survey organizational changes; ICT; management tools; work experience; employee outcomes; comparison of public and private sectors; linked employer-employee survey
Figures

Graphical abstract

This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).
SciFeed

Share & Cite This Article

MDPI and ACS Style

Bigi, M.; Greenan, N.; Hamon-Cholet, S.; Lanfranchi, J. The Human Sustainability of ICT and Management Changes: Evidence for the French Public and Private Sectors. Sustainability 2018, 10, 3570.

Show more citation formats Show less citations formats

Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Related Articles

Article Metrics

Article Access Statistics

1

Comments

[Return to top]
Sustainability EISSN 2071-1050 Published by MDPI AG, Basel, Switzerland RSS E-Mail Table of Contents Alert
Back to Top