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Article

Human Augmentation Technologies for Employee Well-Being: A Research and Development Agenda

by
Bach Q. Ho
1,*,
Mai Otsuki
2,
Yusuke Kishita
3,
Maiko Kobayakawa
4 and
Kentaro Watanabe
2
1
School of Engineering, Tokyo Institute of Technology, 2-12-1, Ookayama, Meguro-ku, Tokyo 152-8550, Japan
2
National Institute of Advanced Industrial Science and Technology, c/o Kashiwa II Campus, University of Tokyo, 6-2-3, Kashiwanoha, Kashiwa, Chiba 277-0882, Japan
3
School of Engineering, The University of Tokyo, 7-3-1, Hongo, Bunkyo-ku, Tokyo 113-8656, Japan
4
Chiba Institute of Technology, 2-17-1, Tsudanuma, Narashino, Chiba 275-0016, Japan
*
Author to whom correspondence should be addressed.
Int. J. Environ. Res. Public Health 2022, 19(3), 1195; https://doi.org/10.3390/ijerph19031195
Submission received: 24 November 2021 / Revised: 25 December 2021 / Accepted: 18 January 2022 / Published: 21 January 2022
(This article belongs to the Special Issue Health-Related Quality of Life (HRQoL) during COVID-19)
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Abstract

The COVID-19 pandemic has changed the style of work. In adapting to the changing work environment, human augmentation technologies (HAT) can provide employees with new options to support their work. However, the agenda for research and development of HAT for the new normal is still unclear. In this study, we set two research questions: (i) what type of technology demand has emerged among employees due to the COVID-19 pandemic; and (ii) what is the nature of job satisfaction experienced by employees during the COVID-19 pandemic? This study aims to clarify the technology demand and job satisfaction of employees during the COVID-19 pandemic. We analyzed data from in-depth interviews with employees based on a grounded theory approach to answer the research questions and proposed an agenda for the research and development of HAT to enhance employees’ well-being in this new normal based on the crosspoint of technology demand and job satisfaction. The theoretical contribution of this study is the development of models of technology demand and job satisfaction of employees during the COVID-19 pandemic. The practical contribution is the development of a crosspoint framework to enable the development of HAT to support work while considering their impact on employees’ well-being.
Keywords: human augmentation; well-being; research and development; COVID-19; employee; grounded theory; job satisfaction; responsible research and innovation; teleworking; virtual reality human augmentation; well-being; research and development; COVID-19; employee; grounded theory; job satisfaction; responsible research and innovation; teleworking; virtual reality

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MDPI and ACS Style

Ho, B.Q.; Otsuki, M.; Kishita, Y.; Kobayakawa, M.; Watanabe, K. Human Augmentation Technologies for Employee Well-Being: A Research and Development Agenda. Int. J. Environ. Res. Public Health 2022, 19, 1195. https://doi.org/10.3390/ijerph19031195

AMA Style

Ho BQ, Otsuki M, Kishita Y, Kobayakawa M, Watanabe K. Human Augmentation Technologies for Employee Well-Being: A Research and Development Agenda. International Journal of Environmental Research and Public Health. 2022; 19(3):1195. https://doi.org/10.3390/ijerph19031195

Chicago/Turabian Style

Ho, Bach Q., Mai Otsuki, Yusuke Kishita, Maiko Kobayakawa, and Kentaro Watanabe. 2022. "Human Augmentation Technologies for Employee Well-Being: A Research and Development Agenda" International Journal of Environmental Research and Public Health 19, no. 3: 1195. https://doi.org/10.3390/ijerph19031195

APA Style

Ho, B. Q., Otsuki, M., Kishita, Y., Kobayakawa, M., & Watanabe, K. (2022). Human Augmentation Technologies for Employee Well-Being: A Research and Development Agenda. International Journal of Environmental Research and Public Health, 19(3), 1195. https://doi.org/10.3390/ijerph19031195

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