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Chung H, Quan W, Koo B, Ariza-Montes A, Vega-Muñoz A, Giorgi G, Han H. A Threat of Customer Incivility and Job Stress to Hotel Employee Retention: Do Supervisor and Co-Worker Supports Reduce Turnover Rates? International Journal of Environmental Research and Public Health. 2021; 18(12):6616. https://doi.org/10.3390/ijerph18126616

Chung, Hyunah, Wei Quan, Bonhak Koo, Antonio Ariza-Montes, Alejandro Vega-Muñoz, Gabriele Giorgi, and Heesup Han. 2021. "A Threat of Customer Incivility and Job Stress to Hotel Employee Retention: Do Supervisor and Co-Worker Supports Reduce Turnover Rates?" International Journal of Environmental Research and Public Health 18, no. 12: 6616. https://doi.org/10.3390/ijerph18126616

Chung, H., Quan, W., Koo, B., Ariza-Montes, A., Vega-Muñoz, A., Giorgi, G., & Han, H. (2021). A Threat of Customer Incivility and Job Stress to Hotel Employee Retention: Do Supervisor and Co-Worker Supports Reduce Turnover Rates? International Journal of Environmental Research and Public Health, 18(12), 6616. https://doi.org/10.3390/ijerph18126616