2,028 Results Found

The issue of corporate reputation management in the time of accelerated digitization has been a subject of research by academics and practitioners for more than a decade. The aim of this study was to provide an insight into the issue of reputation ma...

Nowadays, most zoos have taken prominent and active positions in endangered species conservation and educating visitors about the value of biodiversity. However, to be effective and trusted in their mission, they must act ethically and have a good re...

Abstract: This manuscript provides a novel approach to reputational management as a driver of entrepreneurial sustainability, using game theory to integrate three dimensions of reputation. First, if the entrepreneur perceives reputation as a risk sou...

In today’s global marketplace, management teams spend a significant amount of effort on managing their organizations’ image. Stellar reputations help to secure financing, attract business partners, and entice customers. Across two studies...

Ransomware is a particular form of cyber-attack in which a victim loses access to either his electronic device or files unless he pays a ransom to criminals. A criminal’s ability to make money from ransomware critically depends on victims belie...

Trust and reputation systems for virtual communities are gaining increasing research attention. These systems track members’ activities and obtain their reputation to improve the quality of member interactions and reduce the effect of fraudulent memb...

Communication, the exchange of information between intelligent agents, whether human or artificial, is susceptible to deception and misinformation. Reputation systems can help agents decide how much to trust an information source that is not necessar...

Reputation has often been proposed as the central mechanism that creates trust in the sharing economy. However, some sharing platforms that focus primarily on social rather than economically driven exchanges have managed to facilitate exchanges betwe...

Online reputation is a strategic element of firms’ competitiveness. Companies need to manage their reputations and the image that they communicate through the Internet. This paper proposes a model to determine the main aspects that define a competiti...

Online reputational systems are nowadays widely and effectively adopted by several online platforms to support and improve peoples’ interactions and communication. Despite the research approached and modeled social dynamics of reputational syst...

Online reputation is a strategic aspect of lodgings’ image and commercialization. Websites containing tourism reviews have increased their influence on customers’ decisions, leading to the effective management of Internet social media acc...

In this paper, we propose a market model which is based on reputation and reinforcement learning algorithms for buying and selling agents. Three important factors: quality, price and delivery-time are considered in the model. We take into account the...

Social communication is omnipresent and a fundamental basis of our daily lives. Especially due to the increasing popularity of social media, communication flows are becoming more complex, faster and more influential. It is therefore not surprising th...

Company-specific assets, especially those of an intangible nature, are sources of value for the firm; consequently, the company should carry out a good management of them to increase the firm’s competitiveness, accesses to financing, reduce ris...

User trust is a fundamental issue in e-commerce. To address this problem, recommendation systems have been widely used in different application domains including social media healthcare, e-commerce, and others. In this paper, we present a systematic...

Our paper was inspired by the recent Society 5.0 initiative of the Japanese Government which seeks to create a sustainable human-centric society by putting to work recent advances in technology. One of the key challenges in implementing Society 5.0 i...

Although existing studies address the reduction of default rates by adjusting electricity trading rankings based on reputation values, the mechanisms for penalizing electricity trading defaults remain incomplete. Therefore, this paper proposes a real...

In contemporary economies, reputation has become a very important factor for companies that interact directly with customers. In this context, food-delivery companies must take into account the risks associated with reputation when making operational...

Reputation cues, like star ratings, signal qualities of service providers in the sharing economy and may affect user behavior. Guided by concepts from signaling theory and using a repeated measures experiment (N = 221), this study manipulated the lev...

The reputation of companies is one of their key success factors. It is therefore necessary to value this intangible asset. In order to detect possible threats quickly, continuous monitoring of corporate reputation plays an important role in this valu...

Reputation supports pro-social behaviors in a variety of social settings and across different ages. When re-encounters are possible, developing a positive reputation can be a valuable asset that will result in better outcomes. However, in real life,...

In this paper, we examine the effect of an organization’s multi-dimensional reputation on the external stakeholders’ preference for an organization in the notions of reputation incongruence. We propose that an organization’s incongr...

m-Banking is developed to support the clients in using various banking services, by using their mobile phones, thus allowing them to overcome the barriers in terms of time and location. Clients are increasingly using m-banking, so for some of them, t...

Future autonomous vehicles will rely heavily on sharing and communicating information with other vehicles to maximize their efficiency. These interactions, which will likely include details about the positions of surrounding vehicles and obstacles on...

Reputation systems provide a form of social control and reveal behaviour patterns in the uncertain and riskladen environment of the open Internet. However, proposed reputation systems typically focus on the effectiveness and accuracy of reputation ma...

Reputation is considered an intangible asset that provides a competitive advantage in organizations, although in the field of education, its study and, specifically, its antecedents need further study. The aim of this paper is to analyze the effect o...

Status and reputation have long been recognized as important influences in management research and recently much attention has been paid to defining the two concepts and understanding how they are utilized by organizations. However, few strategic man...

Modern communication habits are largely shaped by the extensive use of social media and other online communication platforms. The enormous amount of available data and speed with which new information arises, however, often suffices to cause misunder...

Agent-mediated reputation systems provide the necessary decision making support to facilitate the automation of processes, and to improve the quality of services in an information asymmetric e-market. Reputation systems encourage honest behavior and...

Assuming that a time series incorporates “signal” and “noise” components, we propose a method to estimate the extent of the “noise” component by considering the smoothing properties of the state-space of the time series. A mild degree of smoothing in...

The proliferation of unmanned aerial vehicle (UAV) networks is increasing, driven by their capacity to deliver automated services tailored to the varied demands of numerous smart city applications. Trust, security, and privacy remain paramount in the...

Reputation expresses the beliefs or opinions about someone or something that are held by an individual or by a community. Reputation Management Systems (RMSs) handle representation, computation, and storage of reputation in some quantitative form, su...

Corporate reputation enhancement in the restaurant industry has recently been increasingly driven by the central importance of consumer review websites and customers’ greater awareness of sustainable practices regarding health and the environme...

The sharing of high-quality traffic information plays a crucial role in enhancing the driving experience and safety performance for vehicular networks, especially in the development of electric vehicles (EVs). The crowdsourcing-based real-time naviga...

As cybersecurity threats continue to escalate, assessing the security and credibility of critical network nodes, such as web servers, email servers, and URLs, becomes pivotal to ensure network integrity. This entails a comprehensive evaluation of the...

The study analyses the impact of financial reputation on the cost of debt financing for Indian companies. In doing so, panel regression analysis is performed using firm-specific data on 395 Indian listed firms covering 2002–2017. The paper uses...

The distributed nature of mobile ad hoc networks (MANETs) presents security challenges and vulnerabilities which sometimes lead to several forms of attacks. To improve the security in MANETs, reputation and trust management systems (RTMS) have been d...

The aim of this study is to propose a methodology to define the positioning of airlines in terms of their online reputation measured with quantitative variables and applied in the airline industry. Reviews shared on the Internet give key information...

The new economic environment, characterized as volatile, uncertain, complex, and ambiguous, has been generated through the evolution of a world in which online reputation and corporate social responsibility have become closely interconnected. In this...

Transferring a quantity of credible knowledge is a key sustainable competitive advantage for multi-agent cooperation in an interorganizational network (ION). This study presents simulation research to identify the impacts of reputation mechanisms in...

The importance of service quality and a positive reputation, individually leading to enhanced performance of hospitality organizations, is undisputed. However, little is known about their interplay and how they collectively explain the variability in...

This study examines how state-owned enterprises (SOEs) manage reputational threats related to morally controversial issues. Analyzing three Norwegian SOEs—Norsk Tipping, Equinor, and Kongsberg Gruppen—over 2002–2023, we identify thr...

We introduce a multidimensional framework for classifying and comparing trust and reputation (T&R) systems. The framework dimensions encompass both hard and soft features of such systems including different witness location approaches, various re...

This study was conducted with the purpose of developing and validating multidimensional reputation criteria for evaluating online shopping malls, which have been growing explosively since the start of the COVID-19 pandemic. A Delphi study was conduct...

Today, the higher education sector can be considered a market and, within it, private university education is a common marketable service in the literature on higher education management. Research on the analysis of the variables that generate the un...

In the Social Internet of Things (SIoT), trust refers to the decision-making process used by the trustor (Service Requesters (SRs) or Service Consumers (SCs)) to decide whether or not to entrust the trustee (Service Providers (SPs)) with specific ser...

Trust is one of the most important factors that influence the successful application of network service environments, such as e-commerce, wireless sensor networks, and online social networks. Computation models associated with trust and reputation ha...

Reputational systems promote pro-social behaviors, also in virtual environments, therefore their study contributes to the knowledge of social interactions. Literature findings emphasize the power of reputation in fostering fairness in many circumstan...

The effects of firm-specific resources on firm performance has been a quest of many and widely studied worldwide. In today’s business environment, arguments suggesting the relative importance of firm-specific resources in explaining firm perfor...

Vehicle-to-Vehicle (V2V) communications technology offers enhanced road safety, traffic efficiency, and connectivity. In V2V, vehicles cooperate by broadcasting safety messages to quickly detect and avoid dangerous situations on time or to avoid and...