Search Results (90)

The rapid growth of e-commerce and advances in information and communication technologies have placed increasing pressure on last-mile delivery companies to enhance operational productivity. As investments in logistics infrastructure require long-term planning, maximizing the efficiency of existing terminal operations has become a critical priority. This study proposes a mathematical model for inbound truck scheduling that simultaneously minimizes truck waiting times and balances workload across temporary inventory storage located at outbound chutes in cross-docking terminals. The model incorporates a dynamic rescheduling strategy that updates the assignment of inbound trucks in real time, based on the latest terminal conditions. Numerical experiments, based on real operational data, demonstrate that the proposed approach significantly outperforms conventional strategies such as First-In First-Out (FIFO) and Random assignment in terms of both load balancing and truck turnaround efficiency. In particular, the proposed model improves workload balance by approximately 10% and 12% compared to the FIFO and Random strategies, respectively, and it reduces average truck waiting time by 17% and 18%, thereby contributing to more efficient workflow and alleviating bottlenecks. The findings highlight the practical potential of the proposed strategy for improving the responsiveness and efficiency of parcel distribution centers operating under fixed infrastructure constraints. Future research may extend the proposed approach by incorporating realistic operational factors, such as cargo heterogeneity, uncertain arrivals, and terminal shutdowns due to limited chute storage. Full article

While the explosive growth in e-commerce stresses urban logistics systems, city planners lack of fine-grained data in order to anticipate and manage the resulting freight flows. Using a three-stage analytical approach combining descriptive zonal statistics, hotspot analysis and different regression modeling from univariate to geographically weighted regression, this study integrates one year of parcel deliveries from a leading courier with open spatial layers of land-use zoning, census population, mobile-signal activity and household income to model last-mile demand across different land use types. A baseline linear regression shows that residential population alone accounts for roughly 30% of the variance in annual parcel volumes (2.5–3.0 deliveries per resident) while adding daytime workforce and income increases the prediction accuracy to 39%. In a similar approach where coefficients vary geographically with Geographically Weighted Regression to capture the local heterogeneity achieves a significant raise of the overall R² to 0.54 and surpassing 0.70 in residential and institutional districts. Hot-spot analysis reveals a highly fragmented pattern where fewer than 5% of blocks generate more than 8.5% of all deliveries with no apparent correlation to the broaden land-use classes. Commercial and administrative areas exhibit the greatest intensity (1149 deliveries per ha) yet remain the hardest to explain (global R² = 0.21) underscoring the importance of additional variables such as retail mix, street-network design and tourism flows. Through this approach, the calibrated models can be used to predict city-wide last-mile demand using only public inputs and offers a transferable, privacy-preserving template for evidence-based freight planning. By pinpointing the location and the land uses where demand concentrates, it supports targeted interventions such as micro-depots, locker allocation and dynamic curb-space management towards more sustainable and resilient urban-logistics networks. Full article

Automated parcel lockers (APLs) are transforming urban last-mile delivery by reducing failed distributions, decoupling delivery from recipient availability, optimizing carrier routes, reducing carbon foot-print and mitigating traffic congestion. The paper investigates the optimal design of APLs systems under stochastic demand and operational constraints, formulating the problem as a resource allocation optimization with service-level guarantees. We proposed a data-driven discrete-event simulation (DES) model implemented in ARENA to (i) determine optimal locker configurations that ensure customer satisfaction under stochastic parcel arrivals and dwell times, (ii) examine utilization patterns and spatial allocation to enhance system operational efficiency, and (iii) characterize inventory dynamics of undelivered parcels and evaluate system resilience. The results show that the configuration of locker types significantly influences the system’s ability to maintain high customers service levels. While flexibility in locker allocation helps manage excess demand in some configurations, it may also create resource competition among parcel types. The heterogeneity of locker utilization gradients underscores that optimal APLs configurations must balance locker units with their size-dependent functional interdependencies. The Dickey–Fuller GLS test further validates that postponed parcels exhibit stationary inventory dynamics, ensuring scalability for logistics operators. As a theoretical contribution, the paper demonstrates how DES combined with time-series econometrics can address APLs capacity planning in city logistics. For practitioners, the study provides a decision-support framework for locker sizing, emphasizing cost–service trade-offs. Full article

Background: The growth of parcel volumes in urban areas, largely driven by e-commerce, has increased the complexity of pickup and delivery operations. To meet demands for cost efficiency, flexibility, and sustainability, CEP (Courier, Express, and Parcel) operators increasingly outsource segments of their last-mile networks. Methods: This study proposes a novel multidimensional cost model for outsourcing, integrating five key variables: transport unit type (parcel/pallet), service phase (pickup/delivery), vehicle category, powertrain type, and delivery point type. The model applies correction coefficients based on internal operational costs, further adjusted for location and service quality using a bonus/malus mechanism. Results: Each cost component is calculated independently, enabling full transparency and route-level cost tracking. A real-world case study was conducted using operational data from a CEP operator in Bosnia and Herzegovina. The model demonstrated improved accuracy and fairness in cost allocation, with measurable savings of up to 7% compared to existing fixed-price models. Conclusions: The proposed model supports data-driven outsourcing decisions, allows tailored cost structuring based on operational realities, and aligns with sustainable last-mile delivery strategies. It offers a scalable and adaptable tool for CEP operators seeking to enhance cost control and service efficiency in complex urban environments. Full article

The last-mile delivery crisis, exacerbated by the surge in e-commerce demands, continues to face persistent challenges. Logistics companies often overlook the possibility that recipients may not be at the designated delivery location during courier distribution, leading to interruptions in the delivery process and spatiotemporal mismatches between couriers and users. Parcel lockers (PLCs), as a contactless self-pickup solution, mitigate these mismatches but suffer from low utilization rates and user dissatisfaction caused by detour-heavy pickup paths. Existing PLC strategies prioritize operational costs over behavioral preferences, limiting their real-world applicability. To address this gap, we propose a user-centric path planning model that integrates spatiotemporal trajectory mining with kernel density estimation (KDE) to optimize PLC selection and conducted a small-scale experimental study. Our framework integrated user behavior and package characteristics elements: (1) Behavioral filtering: This extracted walking trajectories (speed of 4–5 km/h) from 1856 GPS tracks of four campus users, capturing daily mobility patterns. (2) Hotspot clustering: This identified 82% accuracy-aligned activity hotspots (50 m radius; ≥1 h stay) via spatiotemporal aggregation. (3) KDE-driven decision-making: This dynamically weighed parcel attributes (weight–volume–urgency ratio) and route regularity to minimize detour distances. Key results demonstrate the model’s effectiveness: a 68% reduction in detour distance for User A was achieved, with similar improvements across all test subjects. This study enhances last-mile logistics by integrating user behavior analytics with operational optimization, providing a scalable tool for smart cities. The KDE-based framework has proven effective in campus environments. Its future potential for expansion to various urban settings, ranging from campuses to metropolitan hubs, supports carbon-neutral goals by reducing unnecessary travel, demonstrating its potential for application. Full article

Unmanned Aerial Vehicles (UAVs) are being increasingly implemented in parcel delivery applications. The scientific progress in this field is progressing exponentially. However, there is a notable gap in synthesizing recent research progress in UAV applications for last-mile delivery. This review study addresses this gap and conducts an in-depth review of UAV research for last-mile delivery across seven domains: environmental performance, economic impacts, social impacts, policy and regulations, routing and scheduling, charging infrastructure, and energy consumption. The review indicates that UAVs promise to reduce last-mile delivery emissions by 71% and costs by 96.5% compared to truck delivery. Saturated knowledge analysis is conducted across the seven domains to identify potential research gaps. Additionally, this review identifies key knowledge gaps, including variability in environmental and cost data, limitations associated with 2D modelling, and a lack of experimental validation. Future research interventions aimed at advancing UAV adoption in last-mile delivery applications are discussed. Full article

Integrating passenger and parcel transportation via transit (also known as transit co-modality) has been regarded as a potential solution to sustainable transportation, in which well-planned locations for parcel lockers are crucial for transferring parcels from transit to last-mile delivery vehicles. This paper proposes a data-driven optimization framework on parcel locker locations in a transit co-modal system, where last-mile delivery is realized via a ride-pooling service that pools passengers and parcels using the same fleet of vehicles. A p-median model is proposed to solve the problem of optimal parcel locker locations and matching between passengers and parcel lockers. We use the taxi trip data and the candidate parcel locker location data from Shenzhen, China, as inputs to the proposed p-median model. Given the size of the dataset, an optimization framework based on random sampling is then developed to determine the optimal parcel locker locations according to each candidate’s frequency of being selected in the sample. The numerical results are given to show the effectiveness of the proposed optimization framework, explore its properties, and perform sensitivity analyses on the key model parameters. Notably, we identify five types of optimal parcel location based on their ranking changes according to the maximum number of planned parcel locker locations, which suggests that planners should carefully determine the optimal number of candidate locations for parcel locker deployment. Moreover, the results of sensitivity analyses reveal that the average passenger detour distance is positively related to the density of passenger demand and is negatively impacted by the number of selected locations. We also identify the minimum distance between any pair of selected locations as an important factor in location planning, as it may significantly affect the candidates’ rankings. Full article

Background: The rapid rise of e-commerce has intensified last-mile logistics challenges, fueling the need for sustainable, efficient solutions. Parcel locker crowdshipping systems, integrated with public transport networks, show promise in reducing congestion, emissions, and delivery costs. However, operational and physical constraints (e.g., crowded stations) and liability complexities remain significant barriers to broad adoption. This study investigates the demographic and operational factors that influence the adoption and scalability of these systems. Methods: A mixed-methods design was employed, incorporating survey data from 368 participants alongside insights from 20 semi-structured interviews. Quantitative analysis identified demographic trends and operational preferences, while thematic analysis offered in-depth contextual understanding. Results: Younger adults (18–34), particularly gig-experienced males, emerged as the most engaged demographic. Females and older individuals showed meaningful potential if safety and flexibility concerns were addressed. System efficiency depended on locating parcel lockers within 1 km of major origins and destinations, focusing on moderate parcel weights (3–5 kg), and offering incentives for minor route deviations. Interviews emphasized ensuring that lockers avoid station congestion, clearly defining insurance/liability protocols, and allowing task refusals during peak passenger hours. Conclusions: By leveraging public transport infrastructure, parcel locker crowdshipping requires robust policy frameworks, strategic station-space allocation, and transparent incentives to enhance feasibility. Full article

Parcel vending machines (PVMs) are receiving more recognition as an environmentally friendly last-mile delivery service. However, their high popularity creates the risk of microbial contamination of touchscreens and keypads resulting in the spread of pathogens in humans. The study aimed at assessing the degree of bacterial contamination of PVMs and characterizing the microbial population using mass spectrometry-based identification. In total, 64 PVMs located in 16 districts of city Lublin (Poland) were studied for the total number of aerobic bacteria (TNAB) using contact plates, whereas bacterial identification was conducted using the MALDI-TOF MS. Study revealed that the average TNAB for the analyzed districts ranged from 1 ± 0.4 CFU/cm² to 8.54 ± 10.77 CFU/cm². Statistical analysis showed a positive correlation between the TNAB and the population density (p = 0.0193), emphasizing the influence of human microbiota on the level of bacterial contamination. Among 140 reliably identified bacterial species (96.3%), the most prevalent were Bacillus spp. (52.8%) and Staphylococcus spp. (10.7%). Multiple opportunistic pathogens were detected, including B. cereus and Escherichia coli. This study indicates the need to develop procedures for disinfection or to implement modified materials for the PVMs touchscreens to limit the adhesion of potentially pathogenic microorganisms. Full article

This paper investigates a practical last-mile delivery scenario where a fleet of trucks replenishes autonomous mobile parcel lockers (AMPLs) in an urban setting. The lockers move along specified paths within restricted zones to reach customers’ locations. Ensuring seamless coordination between trucks and AMPLs requires the identification of suitable locations to exchange empty or loaded modular lockers. We first introduce a mixed-integer linear programming (MILP) formulation for the investigated problem. The proposed formulation establishes the basis for optimizing meeting point selection and routing decisions. Additionally, the study introduces a cluster-based simulated annealing (CSA) algorithm tailored for addressing larger-scale instances of the studied problem. The CSA algorithm incorporates the K-means clustering method with specialized operators rooted in an extensive neighborhood search, aiming to improve the effectiveness of solution discovery. We generated a new set of benchmark instances to assess the MILP formulation’s efficiency and the proposed metaheuristic algorithm and conducted comprehensive numerical experiments. Full article

The development of green production types such as personalized production and shared manufacturing, which use additive technologies in city multifloor manufacturing clusters (CMFMCs), has led to an increase in last-mile parcel delivery (LMPD) activity. This study investigates the integration of electric vehicles and crowdshipping systems into smart CMMCs to improve urban logistics operations related to the distribution of products to consumers. The aim of this study is to improve the LMPD performance of these integrated systems and to provide alternative solutions for sustainable city logistics using the potential of crowdshipping and vehicle sharing fleets (VSFs) in the city logistics nodes (CLNs) of CMFMCs. The issues presented by the loading–unloading operations and sustainable crowdshipping scenarios for LMPD in CMFMCs are considered. This paper presents a new performance evaluation model for crowdshipping LMPD in CMFMCs using VSFs. The case study shows that the proposed model enables the analysis of LMPD performance in CMFMCs, taking into account their finite production capacity, and that it facilitates the planning of cargo turnover and the structure of VSFs consisting of e-bicycles, e-cars, and e-light commercial vehicles (e-LCVs). The model is verified based on a case study for sustainable LMPD scenarios using VSFs. The proposed model enables the planning of both short- and long-term logistics operations with the specified performance indicator of VSF usage in CMFMCs. The validity of using the integrated potential of crowdshipping and vehicle sharing services for LMPD under demand uncertainty in CMFMCs is discussed. This study should prove useful for decision-making and planning processes related to LMPD in CMFMCs and large cities. Full article

Background: In many urban areas, 80% to 90% of pollutant emissions are generated by road traffic, particularly from heavy vehicles. With the anticipated surge in e-commerce logistics, the need for effective urban mobility control measures has become urgent, focusing on traffic restrictions and efficient enforcement tools. This work introduces Log-ON, a multi-stakeholder information system designed to facilitate the implementation and management of sustainable traffic restrictions. Methods: The proposed system was developed through extensive literature reviews, expert consultations, and feedback from logistics fleet managers. User-centered mock-ups were created for various stakeholders, including the public, regulatory authorities, logistics operators, and enforcement agencies, ensuring that the system effectively addresses a diverse set of needs. Results: By taking into account a wide range of influencing factors, Log-ON functions as a decision-support tool designed to optimize access restrictions for vehicles, particularly heavy vehicles, in urban environments. Conclusions: Log-ON’s adoption promises significant improvements in urban mobility by reducing traffic-related pollution and fostering healthier, cleaner cities. However, traffic restrictions could increase delivery costs, potentially disrupting logistics operations. To address this, the development of new business models for last-mile delivery is essential, ensuring that sustainable traffic management strategies align with the economic challenges faced by logistics providers. Full article

In the e-commerce last-mile delivery process, the asset operators (logistics service providers who own parcel locker facilities) support their delivery service with parcel lockers, while the non-asset operators (logistics service providers without parcel lockers) perform door-to-door delivery. Due to demand fluctuation, asset operators’ parcel-locker slots may be left vacant, while non-asset operators are stuck with the high-cost door-to-door service. The exclusiveness of parcel-locker usage reduces resource utilization and service efficiency in last-mile delivery. Therefore, this paper proposes a parcel-locker-sharing model in which these two parties share the parcel-locker capacity in last-mile delivery. The asset operator rents the unused parcel lockers to the non-asset operator by charging a rental fee,while the non-asset operator rents the parcel lockers for delivery to save logistics costs. The motivation of this alliance is to increase the profits of both parties and that of the total supply chain. This study establishes the supply-chain profit model for the parcel-locker-sharing framework and finds that the profit or loss depends on the comparison of the operation cost savings and delivery-cost savings. A numerical analysis is conducted to validate the final result. The research further suggests the optimal rental quantity and price interval. This paper is the first to study the operational mechanism of sharing the parcel locker between two distinct types of logistics service providers and to offer recommendations for industrial application. Full article

This paper focuses on the design and implementation of a versatile delivery robot which integrates a secure locking system, GPS navigation, customer authentication, and a camera system for real-time monitoring. The advanced locking system ensures the protection of delivered goods during transit, addressing security concerns. GPS navigation optimizes routes for efficient last-mile deliveries, reducing overall delivery times. Customer authentication adds an extra layer of security, allowing only the designated customer, equipped with a unique authentication method, to unlock and retrieve their parcel. The integrated camera system provides continuous monitoring throughout the delivery process. The combination of these features showcases technological innovation and also addresses critical aspects of security and customer trust in autonomous deliveries. The successful integration of these features positions the delivery robot as a reliable and customer-friendly solution for the evolving landscape of last-mile logistics. Full article

Background: Various innovations have been proposed to improve the efficiency and sustainability of last-mile delivery in urban and rural environments. Notable examples of innovative delivery solutions are parcel lockers, cargo bicycles, crowdsourced delivery, and so on. Methods: This study contributes to the ongoing research by developing a large-scale digital model of England and Wales to evaluate a new generation of solutions for last-mile delivery challenges being faced in both rural areas and cities. The two innovations chosen for comparison in this study are (i) carrier consolidation and (ii) alternative delivery locations (i.e., delivery to the workplace instead of the home). As well as the effect on any individual locations, the digital model evaluates both the benefits for England and Wales as a whole. Furthermore, the influence of the market share on the results, as well as the effect of changing the number of depots, is assessed. Results: By delivering to the customer’s workplace instead of the home, the vehicle kilometres travelled (VKT) reduce slightly (less than 10%). Carrier consolidation shows significant potential in reducing the overall VKT (up to 53%). When looking at individual areas in isolation, the consolidation option reduces the VKT or changes it up and down all within tolerance. Naturally, the first option causes a significant shift in delivery activity across England and Wales. Areas of central London would see in-excess of a 10-fold increase in the number of parcels delivered, whereas the demand for parcels in rural areas is further, and significantly reduced. Conclusions: This study highlights the importance of large-scale and detailed digital models that not only calculate the overall benefits of an innovation but also their effect on each individual area. Full article