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24 pages, 583 KB

Open AccessReview

Hear, See, Do (Nothing)? An Integrative Framework of Co-Workers’ Reactions to Interpersonal Workplace Mistreatment

by Caroline Veronique Marijke Bastiaensen, Elfi Baillien and Lieven Brebels

Behav. Sci. 2025, 15(6), 764; https://doi.org/10.3390/bs15060764 - 2 Jun 2025

Viewed by 2192

Interpersonal workplace mistreatment (IWM) is a pervasive issue with varied co-worker reactions. Despite significant growth in IWM research, understanding co-workers’ responses remains challenging due to scattered research streams and a focus on isolated components. Therefore, this integrative review synthesizes the existing literature to examine when and how co-workers respond to IWM. We identify key factors influencing both the intention and actual behavior of co-workers when initially witnessing IWM. These factors are categorized into eight overarching individual (perceived responsibility, emotion and affect, personal characteristics) and contextual themes (social relationships, risks and costs considerations, workplace characteristics, target characteristics, characteristics of the perpetrator and the act of IWM). By integrating these factors into a comprehensive framework drawing on dual processing accounts, we highlight the complex interplay between cognitive and affective processes in shaping co-worker responses. Understanding these dynamics is crucial for designing effective intervention programs that encourage co-workers to counteract IWM. Our findings offer valuable theoretical insights and practical implications for fostering a more supportive and just workplace environment. Full article

(This article belongs to the Special Issue Preventing and Addressing Negative Behaviors in the Workplace)

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14 pages, 252 KB

Open AccessReview

Evidence of Horizontal Violence in Healthcare Settings: A Narrative Review

by Guido Vittorio Travaini, Emma Flutti, Martina Sottocornola, Vittoradolfo Tambone, Alberto Blandino, Gianmarco Di Palma and Francesco De Micco

Nurs. Rep. 2024, 14(3), 1647-1660; https://doi.org/10.3390/nursrep14030123 - 11 Jul 2024

Cited by 13 | Viewed by 6555

Abstract

In the professional realm, the healthcare sector stands out as one of the most susceptible to violence. One notable manifestation of this is violence among colleagues, commonly referred to as horizontal violence, which has garnered significant attention in recent times. To delve deeper into this phenomenon across various categories of healthcare professionals, a comprehensive search was conducted on PubMed, Scopus, and CINAHL, resulting in the inclusion of 13 articles. The findings of this narrative review illuminate how horizontal violence can manifest in both physical and psychological forms and how it often becomes normalized among the healthcare professionals who endure it. Particularly vulnerable to such occurrences are recent graduates and those with limited professional experience. Furthermore, it has been observed that horizontal violence has detrimental effects on the well-being of those subjected to it, as well as on the quality of patient care delivered. Considering preventive measures, numerous studies emphasize the pivotal role of effective departmental leadership in fostering a harmonious work environment. Despite the largely underreported nature of this phenomenon, the conclusions drawn in this study advocate for a deeper exploration of the dynamics surrounding horizontal violence, with the goal of devising targeted strategies to mitigate its occurrence. Full article

(This article belongs to the Special Issue Workplace Violence in Nursing and Midwifery)

16 pages, 925 KB

Open AccessArticle

Mistreatment from Multiple Sources: Interaction Effects of Abusive Supervision, Coworker Incivility, and Customer Incivility on Work Outcomes

by Yuhyung Shin, Won-Moo Hur and Seongho Kang

Int. J. Environ. Res. Public Health 2021, 18(10), 5377; https://doi.org/10.3390/ijerph18105377 - 18 May 2021

Cited by 21 | Viewed by 4375

Abstract

Despite the large body of research on workplace mistreatment, surprisingly few studies have examined the interaction effect of multiple interpersonal stressors on employee outcomes. To fill this gap, our research aimed to test the moderating effects of coworker incivility and customer incivility on the relationship between abusive supervision, emotional exhaustion, and job performance. Analyses conducted on 651 South Korean frontline service employees revealed that abusive supervision exerted a significant indirect effect on job performance through emotional exhaustion. Customer incivility strengthened the positive relationship between abusive supervision and emotional exhaustion, as well as the indirect effect of abusive supervision on job performance through emotional exhaustion. Our post hoc analysis demonstrated a three-way interaction between abusive supervision, coworker incivility, and customer incivility; the relationship between abusive supervision and emotional exhaustion was significantly positive only when coworker incivility was high and customer incivility was low. We discuss the implications of our findings for theory and practice. Full article

(This article belongs to the Section Occupational Safety and Health)

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17 pages, 547 KB

Open AccessArticle

Sexual Citizenship Theory and Employment Discrimination among Transgender-Identified People

by Gina R. Rosich

Societies 2020, 10(1), 17; https://doi.org/10.3390/soc10010017 - 7 Feb 2020

Cited by 12 | Viewed by 8737

Abstract

Employment discrimination remains a consistent and widespread concern among transgender and gender non-conforming (GNC) people. A secondary data analysis was conducted using the Transgender Law Center California Economic Health Survey (n = 646). The aim of this study was to examine workplace discrimination among transgender and gender non-conforming adults. Sexual citizenship theory informed both the grouping of variables and analysis of findings. Bivariate, multivariate, and multivariable statistical tests were conducted to examine problems related to hiring and to various forms of workplace harassment. Analyses revealed that about 67% of respondents reported some kind of workplace mistreatment. Trans men (FtM) were 132.6% more likely to report discrimination in the workplace (chiefly misgendering and privacy breach), while trans women (MtF) were more likely to experience a wider variety of types of discrimination. Respondents out to their co-workers were 292.4% more likely to experiences discrimination. Those with higher income were less likely to need assistance with changing IDs and more likely to pass/blend. Those who were less likely to pass/blend faced higher unemployment. These findings underscore the many ways in which transphobia, cis gender entitlement and transmisogyny shape the lives of trans people and prohibit full citizenship participation in society vis-à-vis the workforce. Full article

(This article belongs to the Special Issue Human Rights and Sexual Citizenship)

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