A Study on the Impact of Chinese Domestic Tourists’ Participation on Their Post-Travel Behaviors in Traditional Chinese Villages
Abstract
:1. Introduction
2. Literature Review
2.1. Attitude–Behavior Theory
2.2. Place Attachment, Perceived Value, and Loyalty
2.3. Participation, Perceived Value, and Place Attachment
3. Research Design
3.1. Scale Variables and Measurement Items
3.2. Data Collection [46]
4. Research Results
4.1. Demographic Characteristics of the Sample
4.2. An Exploratory Factor Analysis and a Confirmatory Factor Analysis
4.3. Multiple Mediating Effect Test
5. Conclusions and Implications
5.1. Conclusions
5.2. Implications
6. Limitations and Future Directions
Author Contributions
Funding
Data Availability Statement
Acknowledgments
Conflicts of Interest
References
- Gotham, K.F. Tourism from above and below: Globalization, localization and New Orleans’s Mardi Gras. Int. J. Urban Reg. Res. 2005, 29, 309–326. [Google Scholar] [CrossRef]
- Zhang, Z.; Liang, Z.; Bao, J. From theme park to cultural tourism town: Disneyization turning of tourism space in China. Reg. Sustain. 2021, 2, 156–163. [Google Scholar] [CrossRef]
- Kang, M.; Schuett, M.A. Determinants of sharing travel experiences in social media. J. Travel Tour. Mark. 2013, 30, 93–107. [Google Scholar] [CrossRef]
- Saerom, W.; Ksenia, K.; Xinran, L. Travelers’ food experience sharing on social network sites. J. Travel Tour. Mark. 2017, 34, 680–693. [Google Scholar]
- Traditional Chinese Village Digital Museum. Directory of Villages. Available online: http://www.dmctv.cn/prevue.aspx?lx=gy (accessed on 22 June 2023).
- Guo, N. Annual Report on China’s Domestic Tourism Development 2018. Available online: http://www.ctaweb.org.cn/cta/ztyj/202103/52b4639aaa074e63a2e56316e97f530f.shtml (accessed on 18 June 2023).
- Ma, T.; Xie, Y. The Study of Emotion in Tourist Experience: Current Research Progress. Tour. Hosp. Prospect. 2019, 3, 20. [Google Scholar]
- Godovykh, M.; Tasci, A.D.A. Customer experience in tourism: A review of definitions, components, and measurements. Tour. Manag. Perspect. 2020, 35, 100694. [Google Scholar] [CrossRef]
- Qiu, Q.; Zheng, T.; Xiang, Z.; Zhang, M. Visiting intangible cultural heritage tourism sites: From value cognition to attitude and intention. Sustainability 2019, 12, 132. [Google Scholar] [CrossRef] [Green Version]
- Scannell, L.; Gifford, R. The experienced psychological benefits of place attachment. J. Environ. Psychol. 2017, 51, 256–269. [Google Scholar] [CrossRef]
- Buonincontri, P.; Marasco, A.; Ramkissoon, H. Visitors’ experience, place attachment and sustainable behaviour at cultural heritage sites: A conceptual framework. Sustainability 2017, 9, 1112. [Google Scholar] [CrossRef] [Green Version]
- Coudounaris, D.N.; Sthapit, E. Antecedents of memorable tourism experience related to behavioral intentions. Psychol. Mark. 2017, 34, 1084–1093. [Google Scholar]
- Carvalho, M.; Kastenholz, E.; Carneiro, M.J. Interaction as a central element of co-creative wine tourism experiences—Evidence from Bairrada, a Portuguese wine-producing region. Sustainability 2021, 13, 9374. [Google Scholar] [CrossRef]
- Ajzen, I. Attitude structure and behavior. Attitude Struct. Funct. 1989, 241, 274. [Google Scholar]
- Jalilvand, M.R.; Samiei, N.; Dini, B.; Manzari, P.Y. Examining the structural relationships of electronic word of mouth, destination image, tourist attitude toward destination and travel intention: An integrated approach. J. Destin. Mark. Manag. 2012, 1, 134–143. [Google Scholar] [CrossRef]
- Zhang, Y.; Xu, X.; Cheng, J.; Chen, X.; Liu, T. Recreational behavior and intention of tourists to rural scenic spots based on TPB and TSR Models. Geogr. Res. 2017, 36, 17. [Google Scholar]
- Qiu, H.; Fan, J.; Zhao, L. Development of the Academic Study of Tourists’Environmentally Responsible Behavior: A Literature Review. Tour. J. 2018, 33, 17. [Google Scholar]
- Ajzen, I.; Fishbein, M. A Bayesian analysis of attribution processes. Psychol. Bull. 1975, 82, 261. [Google Scholar] [CrossRef]
- Mursid, A.; Wu, C.H.-J. Customer participation, value co-creation and customer loyalty: Evidence from Umrah travel agencies in Indonesia. J. Islam. Mark. 2022, 13, 628–648. [Google Scholar] [CrossRef]
- Scannell, L.; Gifford, R. Defining place attachment: A tripartite organizing framework. J. Environ. Psychol. 2010, 30, 1–10. [Google Scholar] [CrossRef]
- Manzo, L.C. For better or worse: Exploring multiple dimensions of place meaning. J. Environ. Psychol. 2005, 25, 67–86. [Google Scholar] [CrossRef]
- Dwyer, L.; Chen, N.; Lee, J. The role of place attachment in tourism research. J. Travel Tour. Mark. 2019, 36, 645–652. [Google Scholar] [CrossRef]
- Cresswell, T. Defining place. Place: A Short Introduction; Blackwell Ltd.: Malden, MA, USA, 2004; p. 12. [Google Scholar]
- Pretty, G.H.; Chipuer, H.M.; Bramston, P. Sense of place amongst adolescents and adults in two rural Australian towns: The discriminating features of place attachment, sense of community and place dependence in relation to place identity. J. Environ. Psychol. 2003, 23, 273–287. [Google Scholar] [CrossRef] [Green Version]
- Raymond, C.M.; Brown, G.; Weber, D. The measurement of place attachment: Personal, community, and environmental connections. J. Environ. Psychol. 2010, 30, 422–434. [Google Scholar] [CrossRef]
- Suntikul, W.; Jachna, T. The co-creation/place attachment nexus. Tour. Manag. 2016, 52, 276–286. [Google Scholar] [CrossRef]
- Fornara, F.; Bonaiuto, M.; Bonnes, M. Cross-validation of abbreviated perceived residential environment quality (PREQ) and neighborhood attachment (NA) indicators. Environ. Behav. 2010, 42, 171–196. [Google Scholar] [CrossRef]
- Prayag, G.; Ryan, C. Antecedents of tourists’ loyalty to Mauritius: The role and influence of destination image, place attachment, personal involvement, and satisfaction. J. Travel Res. 2012, 51, 342–356. [Google Scholar] [CrossRef]
- Sweeney, J.C.; Soutar, G.N. Consumer perceived value: The development of a multiple item scale. J. Retail. 2001, 77, 203–220. [Google Scholar] [CrossRef]
- Rintamaki, T.; Kirves, K. From perceptions to propositions: Profiling customer value across retail contexts. J. Retail. Consum. Serv. 2017, 37, 159–167. [Google Scholar] [CrossRef]
- Li, Y.; He, W. The Impact of Cognitive Tourism Experience on Post-Stress Growth of Young Tourists: Multiple Chain Mediation Effects of Self-Forgiveness and Interpersonal Forgiveness. Tour. Trib. 2023, 38, 92–105. [Google Scholar] [CrossRef]
- Gu, H.; Ryan, C. Place attachment, identity and community impacts of tourism—The case of a Beijing hutong. Tour. Manag. 2008, 29, 637–647. [Google Scholar] [CrossRef]
- Wartmann, F.M.; Stride, C.B.; Kienast, F.; Hunziker, M. Relating landscape ecological metrics with public survey data on perceived landscape quality and place attachment. Landsc. Ecol. 2021, 36, 2367–2393. [Google Scholar] [CrossRef]
- Ramseook-Munhurrun, P.; Seebaluck, V.N.; Naidoo, P. Examining the Structural Relationships of Destination Image, Perceived Value, Tourist Satisfaction and Loyalty: Case of Mauritius. Procedia Soc. Behav. Sci. 2015, 175, 252–259. [Google Scholar] [CrossRef] [Green Version]
- Kim, H.; Woo, E.; Uysal, M. Tourism experience and quality of life among elderly tourists. Tour. Manag. 2015, 46, 465–476. [Google Scholar] [CrossRef]
- Silpakit, P.; Fisk, R.P. Participatizing the Service Encounter: A Theoretical Framework. Am. J. Ind. Bus. Manag. 1985, 8, 117–121. [Google Scholar]
- Kellogg, D.L.; Youngdahl, W.E.; Bowen, D.E. On the relationship between customer participation and satisfaction: Two frameworks. Int. J. Serv. Ind. Manag. 1997, 8, 206–219. [Google Scholar] [CrossRef]
- Ennew, C.T.; Binks, M.R. Impact of participative service relationships on quality, satisfaction and retention: An exploratory study. J. Bus. Res. 1999, 46, 121–132. [Google Scholar] [CrossRef]
- Liu, S.; Lin, Y. Perceived Authenticity, and the Development of Intangible Cultural Heritage Tourism Value. Fujian Forum Humanit. Soc. Sci. Ed. 2020, 10, 99–109. [Google Scholar]
- Stylidis, D.; Woosnam, K.M.; Tasci, A.D.A. The effect of resident-tourist interaction quality on destination image and loyalty. J. Sustain. Tour. 2022, 30, 1219–1239. [Google Scholar] [CrossRef]
- Snyder, C.R.; Fromkin, H.L. Abnormality as a positive characteristic: The development and validation of a scale measuring need for uniqueness. J. Abnorm. Psychol. 1977, 86, 518. [Google Scholar] [CrossRef]
- Zhao, Q.; Gu, X. Chinese governmentinnovation and public governance reform: Literature review and exploration of theoretical implications. Public Adm. Rev. 2022, 15, 24. [Google Scholar]
- Sato, S.; Gipson, C.; Todd, S.; Harada, M. The relationship between sport tourists’ perceived value and destination loyalty: An experience-use history segmentation approach. J. Sport Tour. 2018, 22, 173–186. [Google Scholar] [CrossRef]
- Severcan, Y.C. The effects of children’s participation in planning and design activities on their place attachment. J. Archit. Plan. Res. 2015, 32, 271–293. [Google Scholar]
- Huang, S.; Choi, H.-S.C. Developing and validating a multidimensional tourist engagement scale (TES). Serv. Ind. J. 2019, 39, 469–497. [Google Scholar] [CrossRef]
- Chen, C.-F.; Tsai, D. How destination image and evaluative factors affect behavioral intentions? Tour. Manag. 2007, 28, 1115–1122. [Google Scholar] [CrossRef]
- Kang, C.; Huang, X.; Xia, Y. Construction and Empirical Study of a Grading and Classification Evaluation System for the Cultural Heritage Value of Traditional Villages: A Case Study of National-level Traditional Villages in Shaanxi Province. J. Shaanxi Norm. Univ. 2023, 51, 84–96. [Google Scholar]
- Williams, D.R.; Patterson, M.E.R.; Joseph, W.; Watson, A.E. Beyond the commodity metaphor: Examining emotional and symbolic attachment to place. Leis. Sci. 1992, 14, 29–46. [Google Scholar] [CrossRef]
- Ma, Y.; Huang, Z.-X. Research on spatial distribution and accessibility of the traditional villages in the urban agglomeration on the middle reaches of the Yangtze River based on GWR model. Hum. Geogr 2017, 32, 78–85. [Google Scholar]
- Li, Q.; Ming, Q.; Lu, B. Research on Spatial Differentiation and Influencing Factors of National Traditional Villages in Yunnan Provinc. J. Yunnan Norm. Univ. (Nat. Sci. Ed.) 2022, 42, 9. [Google Scholar]
- Harman, H.H.; Harman, H.H. Modern Factor Analysis(Second Edition); University of Chicago Press: Chicago, IL, USA, 1976; pp. 136–169. [Google Scholar]
- Xue, J.; Liu, T.; Zhang, L. Service Orientations and New Product Performance in Manufacturing Companies: From the Rerspective of Customer Interactions. Available online: https://www.cnki.net/KCMS/detail/detail.aspx?dbcode=CJFD&dbname=CJFD2013&filename=HDJJ201308016&uniplatform=OVERSEA&v=90IVAMxMG0dFMD-wvpwPFMXXxv10vZ5QPB_LKxFEmQ3aGDuuaUY3wR2t_-v0TM6x (accessed on 23 June 2023).
- Fornell, C.; Larcker, D.F. Evaluating structural equation models with unobservable variables and measurement error. J. Mark. Res. 1981, 18, 39–50. [Google Scholar] [CrossRef]
- Chi, C.G.-Q.; Qu, H. Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach. Tour. Manag. 2008, 29, 624–636. [Google Scholar] [CrossRef]
- Buhalis, D.; Sinarta, Y. Real-time co-creation and nowness service: Lessons from tourism and hospitality. J. Travel Tour. Mark. 2019, 36, 563–582. [Google Scholar] [CrossRef]
- Cheung, M.L.; Ting, H.; Cheah, J.-H.; Sharipudin, M.-N.S. Examining the role of social media-based destination brand community in evoking tourists’ emotions and intention to co-create and visit. J. Prod. Brand Manag. 2021, 30, 28–43. [Google Scholar] [CrossRef]
- Meng, B.; Luo, D. Family tourists’ emotional responses at world heritage sites (WHSs): The effects of existential authenticity and interpersonal interaction. Tour. Rev. 2023. ahead-of-print. [Google Scholar] [CrossRef]
- Patwardhan, V.; Ribeiro, M.A.; Payini, V.; Woosnam, K.M.; Mallya, J.; Gopalakrishnan, P. Visitors’ place attachment and destination loyalty: Examining the roles of emotional solidarity and perceived safety. J. Travel Res. 2020, 59, 3–21. [Google Scholar] [CrossRef]
- Yang, F.X.; Lau, V.M.-C. Experiential learning for children at World Heritage Sites: The joint moderating effect of brand awareness and generation of Chinese family travelers. Tour. Manag. 2019, 72, 1–11. [Google Scholar] [CrossRef]
- Yu, R.; Liu, X. Research on the Revitalization Strategy of Xigou Village, a Traditional Village for Tourism in Liaoning Province. Tax. J. 2017, 27, 162–163. [Google Scholar]
- Yang, L.; Li, Y. Research on the Pursuit Values of Qiongyouers Based on Means-End Chain Model. Tour. Trib. Lvyou Xuekan 2021, 36, 112–126. [Google Scholar]
- Correia, A.; Oliveira, C.; Pereira, R. From emotions to place attachment. In Co-Creation and Well-Being in Tourism; Springer: Cham, Switzerland, 2017; pp. 163–177. [Google Scholar]
- Wong, I.A.; Zhao, W.M. Exploring the effect of geographic convenience on repeat visitation and tourist spending: The moderating role of novelty seeking. Curr. Issues Tour. 2016, 19, 824–844. [Google Scholar] [CrossRef]
- Wen, Z.; Ye, B. Analyses of Mediating Effects: The Development of Methods and Models. Adv. Psychol. Sci. 2014, 22, 5–19. [Google Scholar] [CrossRef]
- Jin, Y.; Zou, K.; Dong, W. The Correlation between the Motivation for Knowledge Acquisition and the Demand for Interpretation in Traditional Village Tourism. China Urban For. 2021, 19, 130–135. [Google Scholar]
Variable | Category | Sample Size | Percentage |
---|---|---|---|
Gender | Male | 190 | 47.80% |
Female | 208 | 52.20% | |
Age | Mean Age | 27.8 | |
Education | Junior or Equivalent | 0 | 0 |
High school or Equivalent | 38 | 9.6% | |
College or Equivalent | 337 | 84.6% | |
Master degree and above | 23 | 5.8% | |
Travel experience | 2 times or less | 243 | 61.1% |
More than 2 times | 155 | 38.9% | |
Types of activities to participate in | Production-oriented activities | 99 | 24.8% |
Service-oriented activities | 156 | 39.3% | |
Experience-oriented activities | 143 | 35.9%. | |
Income | Less than RMB 4000 | 280 | 70.4% |
RMB 4000–6999 | 61 | 15.2% | |
RMB 7000–9999 | 28 | 7.0% | |
RMB 10,000–12,999 | 19 | 4.8% | |
RMB 13,000 and above | 10 | 2.6% |
Factors | Code | Mean Value | Factor Loadings | Characteristic Value | Percentage of Variance | Cumulative Variance Explained | Cronbach’s α |
---|---|---|---|---|---|---|---|
INNO& INTER | innovation1 | 3.93 | 0.705 | 5.093 | 19.588 | 19.588 | 0.908 |
innovation2 | 3.88 | 0.746 | |||||
innovation3 | 4.10 | 0.650 | |||||
innovation4 | 3.80 | 0.784 | |||||
interact1 | 4.030 | 0.717 | |||||
interact2 | 4.010 | 0.648 | |||||
interact3 | 3.910 | 0.742 | |||||
INFOR | information1 | 4.03 | 0.920 | 3.708 | 14.261 | 52.653 | 0.952 |
information2 | 3.89 | 0.899 | |||||
information3 | 4.01 | 0.900 | |||||
information4 | 3.94 | 0.876 | |||||
V-SE | vep1 | 4.140 | 0.794 | 4.889 | 18.804 | 38.392 | 0.944 |
vep2 | 4.200 | 0.815 | |||||
vep3 | 4.110 | 0.760 | |||||
vep4 | 4.260 | 0.748 | |||||
vsocial1 | 4.050 | 0.622 | |||||
vsocial2 | 4.040 | 0.553 | |||||
vsocial3 | 4.030 | 0.578 | |||||
V-EM | vem1 | 3.650 | 0.897 | 3.184 | 12.246 | 64.899 | 0.940 |
vem2 | 3.220 | 0.889 | |||||
vem 3 | 3.570 | 0.925 | |||||
PA | pttachment1 | 4.030 | 0.623 | 3.113 | 11.972 | 76.871 | 0.892 |
pattachment3 | 3.720 | 0.622 | |||||
pattachment4 | 3.830 | 0.691 | |||||
pattachment5 | 3.880 | 0.709 |
Model | CMIN/DF | GFI | NFI | RFI | IFI | TLI | CFI | RMSEA |
---|---|---|---|---|---|---|---|---|
M1 | 3.655 | 0.792 | 0.898 | 0.885 | 0.924 | 0.194 | 0.923 | 0.082 |
M2 | 2.94 | 0.860 | 0.915 | 0.901 | 0.942 | 0.933 | 0.942 | 0.070 |
Latent Variable | Code | Std. Factor Loading | Cronbach’s α | AVE | CR |
---|---|---|---|---|---|
INFOR | information1 | 0.935 | 0.952 | 0.838 | 0.954 |
information2 | 0.929 | ||||
information3 | 0.891 | ||||
information4 | 0.905 | ||||
INNO&INTER | innovation4 | 0.835 | 0.859 | 0.659 | 0.885 |
interact3 | 0.763 | ||||
innovation2 | 0.838 | ||||
innovation1 | 0.809 | ||||
V-EM | vem3 | 0.975 | 0.94 | 0.884 | 0.942 |
vem2 | 0.896 | ||||
em1 | 0.883 | ||||
V-SE | vep4 | 0.82 | 0.927 | 0.763 | 0.908 |
vep3 | 0.853 | ||||
vep2 | 0.899 | ||||
vep1 | 0.919 | ||||
PA | pattachment1 | 0.796 | 0.846 | 0.588 | 0.848 |
pattachment3 | 0.804 | ||||
pattachment4 | 0.863 | ||||
pattachment5 | 0.572 | ||||
REC | recommend1 | 0.966 | 0.983 | 0.983 | 0.934 |
recommend2 | 0.973 | ||||
recommend3 | 0.978 | ||||
recommend4 | 0.949 |
Parameter | Estimate | BC 95%CI | PC 95%CI | ||||
---|---|---|---|---|---|---|---|
Lower | Upper | P | Lower | Upper | P | ||
Information exchange—Self-enhancement value—Place attachment—Recommendation | 0.017 | 0.005 | 0.04 | 0.002 | 0.003 | 0.037 | 0.006 |
Information exchange—Self-enhancement value—Place attachment—Revisit intention | 0.014 | 0.004 | 0.041 | 0.002 | 0.002 | 0.031 | 0.012 |
Information exchange—Place attachment—Recommendation. | 0.078 | 0.031 | 0.16 | 0.003 | 0.028 | 0.147 | 0.004 |
Information exchange—Place attachment—Revisit intention | 0.063 | 0.024 | 0.172 | 0.002 | 0.019 | 0.142 | 0.005 |
Innovation and interaction—Self-enhancement value—Place attachment—Recommendation | 0.083 | 0.036 | 0.157 | 0.003 | 0.033 | 0.151 | 0.004 |
Innovation and interaction—Self-enhancement value—Place attachment—Revisit intention | 0.069 | 0.026 | 0.17 | 0.002 | 0.013 | 0.139 | 0.008 |
Innovation and interaction—Place attachment—Recommendation | 0.213 | 0.13 | 0.3 | 0.008 | 0.139 | 0.313 | 0.004 |
Innovation and interaction—Place attachment—Revisit intention | 0.178 | 0.063 | 0.302 | 0.005 | 0.053 | 0.286 | 0.008 |
Innovation and interaction—Emotional value—Place attachment—Recommendation | 0.013 | 0.003 | 0.038 | 0.012 | 0.001 | 0.034 | 0.025 |
Innovation and interaction—Emotional value—Place attachment—Revisit intention | 0.011 | 0.002 | 0.007 | 0.03 | 0.032 |
Disclaimer/Publisher’s Note: The statements, opinions and data contained in all publications are solely those of the individual author(s) and contributor(s) and not of MDPI and/or the editor(s). MDPI and/or the editor(s) disclaim responsibility for any injury to people or property resulting from any ideas, methods, instructions or products referred to in the content. |
© 2023 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
Share and Cite
Lei, J.; Suntrayuth, S. A Study on the Impact of Chinese Domestic Tourists’ Participation on Their Post-Travel Behaviors in Traditional Chinese Villages. Heritage 2023, 6, 5187-5201. https://doi.org/10.3390/heritage6070275
Lei J, Suntrayuth S. A Study on the Impact of Chinese Domestic Tourists’ Participation on Their Post-Travel Behaviors in Traditional Chinese Villages. Heritage. 2023; 6(7):5187-5201. https://doi.org/10.3390/heritage6070275
Chicago/Turabian StyleLei, Jun, and Sid Suntrayuth. 2023. "A Study on the Impact of Chinese Domestic Tourists’ Participation on Their Post-Travel Behaviors in Traditional Chinese Villages" Heritage 6, no. 7: 5187-5201. https://doi.org/10.3390/heritage6070275
APA StyleLei, J., & Suntrayuth, S. (2023). A Study on the Impact of Chinese Domestic Tourists’ Participation on Their Post-Travel Behaviors in Traditional Chinese Villages. Heritage, 6(7), 5187-5201. https://doi.org/10.3390/heritage6070275