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Volume 31
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Proceeding Paper

Architecture to Design Booking Appointment Applications for the Smart Personal Assistant Alexa †

by
Andrés Meza
*,
Gustavo López
,
Luis Quesada
and
Luis A. Guerrero
Programa de Posgrado en Computación e Informática, Ciudad Universitaria Rodrigo Facio, University of Costa Rica, 11501-2060 San José, Costa Rica
*
Author to whom correspondence should be addressed.
†
Presented at the 13th International Conference on Ubiquitous Computing and Ambient Intelligence UCAmI 2019, Toledo, Spain, 2–5 December 2019.
Proceedings 2019, 31(1), 17; https://doi.org/10.3390/proceedings2019031017
Published: 20 November 2019
(This article belongs to the Proceedings of 13th International Conference on Ubiquitous Computing and Ambient ‪Intelligence UCAmI 2019‬)
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Abstract

The intelligent smart assistants are becoming more interactive and helpful for everyday tasks. The Amazon Echo has potential for advanced voice interactions and as a tool for conducting complex tasks. The potential of the Amazon Echo in the area of booking appointments is not being fully exploited by developers. A flexible architecture for developing appointment booking applications for the Amazon Echo was proposed. The architecture serves as guide for developers without experience working with Voice User Interfaces and saves development time by abstracting the complexity of voice interactions. A prototype skill was developed following the architecture principles and evaluated by a group of users. The skill successfully defines how an appointment booking skill should be.
Keywords: Alexa; appointments; Amazon Echo; skill; AWS; VUI; architecture Alexa; appointments; Amazon Echo; skill; AWS; VUI; architecture

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MDPI and ACS Style

Meza, A.; López, G.; Quesada, L.; Guerrero, L.A. Architecture to Design Booking Appointment Applications for the Smart Personal Assistant Alexa. Proceedings 2019, 31, 17. https://doi.org/10.3390/proceedings2019031017

AMA Style

Meza A, López G, Quesada L, Guerrero LA. Architecture to Design Booking Appointment Applications for the Smart Personal Assistant Alexa. Proceedings. 2019; 31(1):17. https://doi.org/10.3390/proceedings2019031017

Chicago/Turabian Style

Meza, Andrés, Gustavo López, Luis Quesada, and Luis A. Guerrero. 2019. "Architecture to Design Booking Appointment Applications for the Smart Personal Assistant Alexa" Proceedings 31, no. 1: 17. https://doi.org/10.3390/proceedings2019031017

APA Style

Meza, A., López, G., Quesada, L., & Guerrero, L. A. (2019). Architecture to Design Booking Appointment Applications for the Smart Personal Assistant Alexa. Proceedings, 31(1), 17. https://doi.org/10.3390/proceedings2019031017

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