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Article

Exploring the Effect of Social Media and Group Chat Use on Social Isolation Among the Older Adults: A Study in Urban Japan

by
Yohei Sekikawa
1,*,
Masafumi Kunishige
2,
Taichi Hitomi
1 and
Kazumi Kikuchi
3
1
Department of Occupational Therapy, Faculty of Health Sciences, Kyorin University, Mitaka, Tokyo 181-8611, Japan
2
Department of Occupational Therapy, Faculty of Health Science Technology, Bunkyo Gakuin University, Fujimino, Saitama 356-8533, Japan
3
Department of Occupational Therapy, Faculty of Health and Medical Science, Teikyo Heisei University, Toshima, Tokyo 170-8445, Japan
*
Author to whom correspondence should be addressed.
Geriatrics 2025, 10(5), 131; https://doi.org/10.3390/geriatrics10050131
Submission received: 22 August 2025 / Revised: 6 October 2025 / Accepted: 9 October 2025 / Published: 13 October 2025

Abstract

Background: Although research has been conducted on older adults and social media, the relationship between social media use and social isolation remains unclear. This study aimed to explore the relationship between social isolation and the frequency of use of social media and group chats. Methods: We measured social isolation using the Japanese version of the Lubben Social Network Scale (LSNS-6) in 411 older adults people living in urban areas. We used a questionnaire to survey their use of social networking services (SNS) such as LINE, Facebook, X (formerly Twitter), and Instagram, and their use of group chats. A separate questionnaire surveyed frequency of and participation in group chats. We analyzed associations between variables with logistic regression and a chi-squared test. Results: The most used service was LINE, with 51.3% of users participating in group chat. The analysis did not show an association between frequency of social media use and social isolation. However, group chat use, especially in groups of friends and acquaintances, was significantly negatively associated with social isolation (OR = 0.30, p < 0.001). Conclusions: This study revealed that LINE group chats may ameliorate social isolation among older adults. It also suggests that research focusing on its content and usage is needed.
Keywords: social networking service; social media; group chat; social isolation social networking service; social media; group chat; social isolation

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MDPI and ACS Style

Sekikawa, Y.; Kunishige, M.; Hitomi, T.; Kikuchi, K. Exploring the Effect of Social Media and Group Chat Use on Social Isolation Among the Older Adults: A Study in Urban Japan. Geriatrics 2025, 10, 131. https://doi.org/10.3390/geriatrics10050131

AMA Style

Sekikawa Y, Kunishige M, Hitomi T, Kikuchi K. Exploring the Effect of Social Media and Group Chat Use on Social Isolation Among the Older Adults: A Study in Urban Japan. Geriatrics. 2025; 10(5):131. https://doi.org/10.3390/geriatrics10050131

Chicago/Turabian Style

Sekikawa, Yohei, Masafumi Kunishige, Taichi Hitomi, and Kazumi Kikuchi. 2025. "Exploring the Effect of Social Media and Group Chat Use on Social Isolation Among the Older Adults: A Study in Urban Japan" Geriatrics 10, no. 5: 131. https://doi.org/10.3390/geriatrics10050131

APA Style

Sekikawa, Y., Kunishige, M., Hitomi, T., & Kikuchi, K. (2025). Exploring the Effect of Social Media and Group Chat Use on Social Isolation Among the Older Adults: A Study in Urban Japan. Geriatrics, 10(5), 131. https://doi.org/10.3390/geriatrics10050131

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