It is important to emphasize that the non-probabilistic nature of an open online survey does not guarantee representativeness of the general population, even with a large sample size. This is not expected to have a major effect on contingency table and ANOVA analyses, as they acknowledge the differences in group sizes. However, it can limit the formalization of confidence intervals, and the generalization of the results to a nationwide level. Furthermore, it can potentially overestimate the NPV outcome, under the assumption of the higher proportion of higher educational levels in the survey sample corresponds to an indirect overrepresentation of higher incomes, leading to greater WTPs. However, the Bayesian ANOVA showed that studies affected the WTP premium in less than half of the cases (see the results below and the
Supplementary Materials for details), and in many of these the effect was negative (i.e., lower educational levels corresponded to greater WTP). Therefore, pinpointing the exact nature and magnitude of this effect is more complicated, and would require further research.
3.2. General Seafood Consumption and Preferences
Regarding the seafood consumption questions, in 2022 only 5.1% (n = 64) of the respondents declared they do not consume seafood products; this percentage increased in 2024 (9%; n = 255), (
Figure 3).
Considering the relationship between the geographic area where the respondent mainly live and the place where they buy seafood products, it could be observed that, in 2022, consumers in the southern regions tended to purchase seafood from the fish market 49%), while those in the central and northern regions preferred large retailers (57% for the center, 63% for the north). This result was confirmed in 2024, where fishmongers and local markets were predominantly frequented by people from southern Italy (local market 60%; fishmongers 51%), (
Table 4).
Between the two periods no differences in the type of product consumed have been observed. Overall, Italian consumers consumed mainly fresh fish products (63%), followed by frozen (31%). Only 6% consumed processed fish products (
Figure 4).
Consumers residing in Southern Italy preferred fresh products (57%) compared to those in the North (43%),
Figure 5.
It can be observed that, for 2024, the level of information about the origin of seafood products increased with increasing age (for the age group of 66 years old, 92%; 41–65 (79%); 26–40 (66%); and 60% for the youngest group). This relationship was also observed by Fiorile et al. [
57] and is further confirmed in the study by Myae & Goddard [
58]. Traceability seems to be more important for adults, who are more careful about the safety, freshness, and quality of the products they buy. Moreover, the data regarding the actual interest in traceability also reflect this trend (86% for the youngest group; 92% for the 26–40 years old group; 94% for the 41–65 years old group and 99% for the 66 years old group). Young people, in fact, are the least informed (60%), followed gradually by the other age groups (66% for the 26–40 years old group and 79% for the 41–65 years old group) with people over 66 years old being the most informed (92%). This work is striking because of the data collected for 2024. In fact, 99% of respondents over 66 years old show themselves to be aware of what they buy.
The place of purchase seems to be an important factor regarding information. In 2024 the places where information is greatest seem to be fishmongers and local markets for the age groups of 66 years old, that is, the most informed group, and which prefer local markets (42%) and fishmongers (20% that is the highest percentage respect to the other groups) although the purchase by large retailers cover the 35%. Here, provenance information is provided to the buyer either through labels (84%) or through the retailer (14%). The market influenced the way consumers have access to information on origin. Consumers buying in the fish market and in the local market trusted the info provided by the retailer (31% and 33%, respectively) more than those buying from large retailers (4%) that are informed mainly by the product labels (91%) Similarly, groups buying fresh seafood were comparatively more likely to be informed directly by the retailer (26%) relative to the groups buying frozen (3%) and processed (4%), although the main source of information was still product labels, with the highest percentage for processed products (92%), 90% for frozen products, and 69% for fresh seafood. The type of food purchased also plays an important role in provenance information. In fact, fresh fish consumers state that they are the most informed about “traceability” (83%), followed by consumers of frozen products (61%) and finally processed products (57%). Furthermore, the purchase of fresh, frozen and/or processed products also plays an important role in the frequency of consumption.
Those who buy fresh products tend to consume fish more frequently (31% consume fish 6–10 times per month and 22% more than 10 times per month) than those who prefer to buy frozen (10%, 6–10 times per month and 12%, more than 10 times per month) and processed (34% for 6–10 times per month and 10% more than 10 times per month). It is interesting to note that as in 2022 the interest in the origin of fish products differed according to the type of purchase. In general people who consumed transformed seafood are not really interested in the traceability of the product; in fact, 45% of people declared that traceability is not important. Otherwise, 89% of consumers of fresh seafood and the 62% of frozen products declared that they are informed about the provenance of the product. Another important aspect concerns the relation between the characteristics of the product and the geographical origin.
In fact, although consumers from all around the country generally prefer fresh products and tend to avoid processed ones, the rate of buying frozen seafood increased moving from the South towards the North both in 2022 and in 2024 (15% for the South and 37% for the North in 2022; 22% for the South and 47% for the North in 2024). The same trend was observed for processed products in both years (12% for the South and 56% for the North in 2022; 17% for the South and 53% for the North in 2024), as reported in
Table 5.
In general, considering both years, the frequency of consumption that constituted the highest percentage was the range of 1–5 days per month (52%), followed by the range of 6–10 (32%) and more than 10 (16%), (
Figure 6).
People who came from the North of Italy were occasional consumers of seafood, preferring to eat it 1–5 times monthly (60.3%), in contrast with people who came from the South of Italy, who consumed seafood at a higher frequency. This may be linked to the fact that people living near the sea generally have a higher fish consumption compared to inland residents [
59,
60,
61]. It was observed that most people consuming seafood products belong to the age range of >66 years (36.9%), whereas conversely the intermediate (41–65 years old group 53.1%, 26–40 57.3%) and up to 25 years old age groups (56.1%) consume fish much more sporadically.
According to the study by Engle et al. [
62] aimed at analyzing the purchasing behavior of pre- and post-COVID-19 fish products, it seems that there has been an increase in the purchase of fish products online exclusively for younger respondents. In addition to the age factor, the level of education seems to have influenced the purchase of products online as with the increase of the level of education emerged a greater tendency to buy fish products online.
About the online market from the analysis of the questionnaire replies, the same trend was observed showing the age and the geographical origin as determining factors for online purchases. For both 2022 and 2024 the age group most likely to buy fish products online is under 25 years of age (71%) coming exclusively from the north (71%)
Indeed, the online market is a growing sector worldwide for seafood; according to a report by the National Fisheries Institute, online seafood sales in the United States reached
$1.6 billion in 2020, a 45% increase over the previous year, because consumer demand for fresh, high-quality seafood delivered directly to their homes has grown [
63]. The main factors that are boosting online sales of seafood products are the convenience and accessibility of online shopping. Consumers can browse a wide selection of seafood products from the comfort of their homes, comparing prices and quality and placing orders with just a PC or smartphone. Many online seafood retailers also offer free shipping and delivery, further increasing the attractiveness of online seafood shopping. Another key factor is the growing focus on sustainability and transparency in the seafood industry. Many online retailers offer detailed information about the origin and quality of their products, as well as their sustainability practices and certifications. This has helped build consumer trust in online seafood sales [
64]. A survey conducted in an area of southern Italy to examine small-scale artisanal fishing showed that about 40 percent of fishermen use smartphones and social media daily for the purpose of marketing products. Digitization, in fact, through apps and websites allows the establishment of a relationship of trust and security between fishermen and consumers. Using online platforms, consumers can in fact, directly reserve freshly caught fish and go directly to the collection point indicated by the fisherman [
65]. In Italy, companies such as Pescheria del Sud and ItalMare offer a range of fresh seafood products online, including tuna, swordfish, and octopus. Another successful online seafood marketplace in Italy is Pescheria del Sud, a company specializing in the sale of fresh seafood from southern Italian regions. The company offers a range of products online, including swordfish, tuna, and shrimp, and has experienced significant growth in recent years, with a 20% increase in online sales during the pandemic [
66].
The purchase of groceries through online platforms has seen a significant increase during the COVID-19 pandemic, as it was favored by government movement restrictions. Despite this, there are still challenges to be faced regarding this mode of purchase, mainly related to the perishable nature of products and the impossibility for consumers to visually assess the organoleptic qualities of the product [
67].
3.3. Preferences for Seafood Product
The total questionnaire showed that 44% of respondents usually consumed farmed sea bass. Its consumption is linked to a geographical area, with consumers in the North showing a lower preference for this product (25%). A total of 41% of consumers bought sea bass at large retailers, followed by 36% at fishmongers and 19% at local markets. Furthermore, 78% of consumers usually consumed this product fresh. A total of 92% of consumers responded that it is important to know the traceability of this fish product. In fact, 73% of the respondents recognized that having information on traceability is very important (answering with a score of 5 = very). Regarding the WTP total of the respondents who consume farmed fresh sea bass, the value was 3.097 €/kg, 17.21% higher than the conventional selling price (18 €/kg).
The second product proposed (striped venus clams) was consumed by 51% of the respondents. Residents of Central Italy consumed more striped venus clams than those in the South and North. Regarding the WTP of the respondents who consumed striped venus clams, the value was 2.61 euro/kg; i.e., 26.12% higher than the conventional selling price (10 euro/kg).
The third product proposed in the questionnaire was the giant red shrimp. The questionnaire showed that 41% of respondents habitually consumed this fish product. Its consumption was highest in the South (43%). A total of 38% of consumers bought red prawns at the fishmonger’s, followed by 37% at large retailers and 18% at local markets. About the WTP, for the respondents who consumed red prawns, the value was 6.39 euro/kg, 12.79% higher than the conventional selling price (50 euro/kg).
The last product proposed was albacore tuna. Compared to the other products proposed, 62.3% of the respondents to the questionnaire habitually consumed albacore tuna. Regarding the WTP of the respondents who consumed processed albacore tuna, the value was 4.98 euro/kg, 12.46% higher than the conventional selling price (40 euro/kg).
3.4. Statistical Analysis
The Bayes Factors of comparisons with high indications of a statistical relationship are reported in
Table 6,
Table 7 and
Table 8 for 2022, 2024 and full datasets, respectively. The posterior density plots are presented in detail in the
Supplementary Materials.
The analyses revealed sex-based differences in consumer behavior. Female consumers were more likely to avoid seafood consumption, and less likely to consume it very frequently (10+ times per month). Males were more likely to buy fresh or processed (but not frozen) seafood from the local market or not buy it at all. Finally, they were highly interested in its traceability, more informed on origin, and would pay a premium for traceable seafood more probably than females for all products, but with the dedicated amount being lower.
Seafood consumption behavior appeared to change with age, with probability of consumption, consumption frequency, preference towards fresh seafood, knowledge of its origin, and interest in its traceability progressively increasing in older age groups. Young consumers (18–25) were the most likely to purchase seafood online, and less likely to purchase it in the fish market or from large retailers. Older consumers (66+) on the other hand, were the most likely to buy seafood from the local market and the most likely to pay a premium for its verified traceability. No clear age trend was evident regarding the source of information on the origin of seafood, except for the high standout tendency of young consumers to be informed by the retailer.
Participants from northern Italy were less likely to consume seafood, while consumption frequency increased across a latitudinal gradient from North to South. As we move from North to South, there was an increased probability of purchasing fresh seafood from the fish- or local markets and being informed by the retailer, while the opposite was true for buying frozen and processed products either from large retailers or online and being informed by ads or the product label. Consumers from the North were the least likely to pay a premium for certified clams and sea bass, while consumers from the South were the most likely to pay a premium for certified shrimp and tuna.
According to the replies, middle school graduates consumed seafood more frequently compared to consumers that had received a higher education, and appeared more interested in its traceability, but were ultimately less informed about its origin. Probability of buying seafood from fish markets and large retailers increased, while online purchasing decreased with higher educational level. University graduates appeared to buy comparatively less fresh seafood. High school graduates were less likely to be informed on seafood origin by ads and the product label. Finally, middle school graduates were more likely to pay a premium price for all of the offered products, but this premium price was lower in the case of shrimp and tuna.
Frequent (10+ times per month) seafood consumers preferred to buy their seafood at the local market, avoided large retailers and were more informed on the product’s origin. Preference towards fresh seafood against frozen and processed increased with consumption rate, as did the WTP a premium for traceable products (except for tuna). However, among the consumers willing to pay a premium, the added price decreasd with more frequent consumption.
Consumers that preferred the fish- and local markets and bought fresh seafood were more informed about seafood’s origin, more interested in its traceability and trusted the retailer more to obtain this information. They were also generally more likely to pay premium prices for traceable seafood (although in the case of tuna this was true independently of the place of purchase or product form). Interestingly, online buyers were more willing to pay a premium for certified shrimp.
Finally, among consumers informed on seafood’s origin and interested in its traceability, the most informed and interested were more likely to pay a premium for different seafood products.
Comparisons per year showed that the ratio of participants consuming seafood dropped in 2024 compared to 2022, but frequency among consumers increased. 2024 participants showed less trust in the retailer for information on seafood origin. WTP a premium for certified shrimp and tuna increased, while the desired quantity dropped in 2024.
3.5. Economic Sustainability
The results of the analysis, which highlight the curve of the percentage increase of the BT implementation cost on the average price of fish for each supply chain over the 15 years of the investment duration, are graphically reported in
Figure 7,
Figure 8,
Figure 9 and
Figure 10.
In each supply chain graph, the small (S) and large (L) scale curves of the percentage incidence of costs on the base price of the relative product (Pb) are shown. The results of the analysis show the broad sustainability of the application of the new BT in the four production chains, even in reference to the worst cases found for the small-scale scenarios. In fact, the WTP for a certified product by the final consumer is far higher than the percentage increases in the final price due to the implementation of the new BT. For this reason, a break-even point is never reached between the increase in costs due to the implementation of the BT and the increase in the price that the final consumer is WTP for the certified product. This is valid from the first year of investment for all supply chains considered. The largest increases always refer to regional scale scenarios (S), due to the smaller savings obtainable. For the S scenarios, therefore, considering the actualization of all costs in the first year of investment, cost increases are highlighted that vary from +4.4% for the tuna supply chain, to +4.2% for the red shrimp supply chain, which drops to +3.4% for the sea bass supply chain to end with the lowest increase of 2.3% for the clams supply chain.
Figure 11 shows the results of a sensitivity analysis following the application of a percentage change in the market price equal to ±30% for all fish supply chains and for scenarios S and L. The graph highlights more clearly the percentage change in costs as a function of the price change five years after the start of the investment in BT on a large (L) and small (S) scale. In general, the best results (lowest percentages of cost increase, blue area), are referred to the combination of the L scenarios with the highest prices (Ph), on the contrary, the worst results are attributable to the S scenarios in combination with the lowest prices (Pl).
The worst results always refer to the TS with an increase of 1.93% for the S scenario and lowest price (Pl), compared to 0.17% for the L scenario and highest price (Ph). The most competitive is CS with 1.0% in the S × Pl combination, compared to an increase of 0.09% for the L × Ph combination. In an intermediate position compared to the previous ones are the results of RS and BS. The first shows a maximum and minimum increase of 1.84% and 0.16%, respectively, while the second is 1.48% and 0.12%.
There are numerous studies in the literature on the application of BT in the fisheries sector [
69]. The excellent potential of BT concerns the ability to uniquely and certainly verify the origin of fishery products and improve traceability in the supply chain, increase transparency, reduce fraud and ensure greater safety of the sector’s products [
70]. By applying digital tags and secure RFID and IoT devices along the supply chain, BT can offer certain and immutable control and identification of fishery products from catch to final consumer, avoiding errors and problems in registration and labelling and combating the trade of products resulting from illegal fishing activities and that in some way violate human rights [
71].
In the study of Meléndez et al. [
46] aimed at analyzing consumers’ WTP a premium for blockchain-certified food products it was found that purchasing behaviors are positively influenced by this technology being driven by informed choices, sustainable and oriented towards ethical food production methods. The WTP an additional surplus in exchange for safer products was also assessed in the study of Dey et al. [
47] but specifically for the fish tilapia, pangasius, and rohu using an experimental auction method. The results showed that the WTP is directly proportional to the amount of information provided on production methods and in particular information aimed at ensuring consumer safety.
The evaluation of the economic efficiency of the application of BT can be carried out using many methods, which can be grouped into financial, probabilistic and quantitative [
72]. The method adopted in this study was essentially financial and was based on the NPV method, in this specific case, however, applied only to the implementation costs of BT. The economic analysis, built based on the previously exposed cost hypotheses, has highlighted how a possible application of BT for the management of information flows and mandatory registrations for the traceability and tracking of fish from the various supply chains can be economically sustainable. This was particularly true with reference to the orientation of end consumers who, from the specific sector survey conducted, showed a WTP a higher price to have a product traced in a safe and certified manner. The costs of implementing the blockchain showed a strongly decreasing trend as the years of investment duration increased. In the 15th year, i.e., considering the entire investment period, the estimated costs were negligible, showing minimal impacts on the market prices of the respective products in the supply chains. This was also true one year after the start of the investment in BT implementation, at the highest costs. In all cases examined, the costs resulted in a possible percentage increase in the market price of the product that was many times lower than the price increase that consumers had declared to pay for the monitored products. The ratio of the increase in price that the consumer was WTP more to the percentage increase in cost due to BT was at least 11.9 times for CS, 5.3 times for BS and about 3 times for RS and TS.
The present questionnaire showed how important it is for Italian consumers to know the traceability of seafood. In fact, this result is confirmed by other works in the literature. Boncinelli et al. [
20] reports how consumers are WTP an average premium of 4.75% to know the catch area of fish used as an ingredient in processed fish foods [
20]. As reported by Tamm et al. [
25], traceability applied to seafood products allows customers to obtain reliable information about the products they purchase, ensuring certainty of product quality. Specifically, it succeeds in reducing fraud associated with mislabeling or the supply chain, as fishermen and seafood suppliers want their quality products to be traceable by the customer, and at the same time through a traceability system they reduce the possibility of mislabeling of seafood products because they know that by entering the wrong information, the customer will no longer buy the product. In addition, traceability allows the consumer to understand the high price of a quality product. In this way, the producer is able to sell a sustainable product that is not imported from elsewhere but is certified and whose freshness is documented [
26]. Therefore, traceability systems have a positive impact on trade in international fish products, demonstrating the consistency and transparency of traceability regulations, thus reducing the likelihood of possible fraud in this area [
11]. In addition, the traceability of fishery products can promote sustainable fisheries management, which is unsustainable for the most part worldwide. Through geographical traceability it would be important to demonstrate that a particular fishery product has been legally caught by minimizing fraud and improving fisheries management [
4].
Our findings provide an original contribution by demonstrating that, in the Italian fish sector, consumers’ WTP premiums consistently exceed the costs of implementing the blockchain. This empirical evidence not only confirms the economic feasibility of blockchain use, but also highlights its potential to strengthen consumer confidence and support more sustainable consumption practices.
The implementation of blockchain-based traceability systems in the seafood industry presents significant practical challenges, especially in globalized and complex supply chains. Karlsen et al. [
73] highlight the need to collect data with a high level of granularity to ensure effective traceability without compromising operational efficiency. Integration with existing IT systems can be difficult due to the variety of platforms used by different actors in the supply chain. Data standardization is an additional obstacle, as formats and procedures differ between countries and companies. Compliance with local and international regulations can also complicate the adoption of the system. Vo et al. [
74] emphasize that transaction costs and data governance can be significant barriers to the adoption of the blockchain along the seafood supply chain. Furthermore, Ferreira et al. [
75] highlight how managing control processes and creating value through blockchain traceability requires not only advanced technological tools, but also strong coordination between all actors in the supply chain. Stakeholder acceptance and involvement therefore remain critical factors for successful implementation. Blockchain technology in the fishing industry not only poses technological challenges, but also requires adequate governance, data standardization, and collaboration among all actors in the global supply chain.
Although the results of this study indicate that consumers’ willingness to pay exceeds the costs of blockchain implementation, the possible social consequences of even a slight increase in consumer prices cannot be overlooked. In Italy, the introduction of advanced traceability systems, while sustainable from the overall economic point of view, could generate new inequalities in access to certified products if not accompanied by compensatory measures. Consequently, targeted support policies, such as selective subsidies, nutrition education or incentives for the short supply chain, are fundamental to guarantee fairness and inclusiveness, preventing the blockchain from becoming a factor of exclusion rather than strengthening consumer confidence [
64].
In conclusion, this work demonstrates the feasibility of implementing the blockchain in the Italian fish sector in terms of economic efficiency, however, to this result we must add the positive effect exerted by BT on the improvement of the traceability and unique identification system of the product and on food safety, producing significant benefits for the final consumer, who has proven to be very sensitive to this issue, showing a high propensity to want to purchase a safe, certified and uniquely traced food product along the entire production chain.